monday.com Reviews

We use the product for managing all the projects and tasks of a non-profit association. 

We have several groups and task forces, and all our board members and volunteers live around the globe. We also have guest members who work on occasional projects and need access for a short period of time. We also have service providers, with whom we share several projects which needed to be on time. 

We have projects ranging from short to longer-term, including our strategic planning, which is also done on Monday.com.

After we started using Monday.com, the benefits were clear. We could centralize all our demands and responsibilities in one place. We have several service providers, board members, volunteers, and guest participants, and having the possibility to check the progress of their activities easily, in one place, and with a few clicks is a great service and has been much appreciated by everybody in the different teams. We now have a better idea of how we are doing with daily tasks and with the planning of long-term projects.

The possibility of having multiple boards is indeed a great feature that allows us to see the many projects (and their progress) at a glance. 

The workspaces are also an extremely valuable tool since we can have many separate workspaces for teams with different credentials. That is important to have more confidential projects set aside, and have people only assigned to their assigned projects or assigned tasks at a particular moment. 

Of course, the add-ons are important to integrate the other tools we use.

One important feature that would improve Monday.com would be an application for desktops (Windows/Mac). I work with many internet tabs open and would prefer having Monday.com as a separate program - not opened via the website. That could improve the daily managing and practical use of Monday.com. 

I do not use the Monday.com mobile app, since I concentrate on work-related things on the computer. I also work with several Google Workspaces, so that puts more difficulties for easy visualization.

I've used the solution for one year.

Until now it has been shown to be very stable.

We have not scaled up yet.

We did not have any need to reach out to technical support so far.

Positive

I did not use a different solution previously. 

The initial setup requires some time to learn to navigate it.

We implemented the solution via an in-house team

I am not the administrator and have no sense of the ROI.

I did not evaluate other options previously.

We use Monday.com throughout our entire company - from sales to content to marketing campaigns. We are a company that has a lot of balls in the air with a lot of tracking required and Monday has been a big help. 

Initially, we used it to track various stages of content production and post workflow and now it has transitioned into intra-department use. We utilize forms for asset requests with our design team. We also use external trackers for our sponsorships team to communicate with our partners on collaborative projects. 

It has kept all our departments accountable and gives a quick birds-eye to see how projects are progressing. 

Prior to using Monday there was little to no project tracking. Things were assigned and it was up to managers to keep track on their own end using whatever means they had. Monday not only allows easier tracking but it can also set up team members the ability to know what projects are coming up next for them and not have to wait for something to be assigned to them if there are projects in queue for them.

Getting us to an easier UX/UI experience and away from spreadsheets has been great. Forms for asset requests have been a boon to our design team. It forces people to have to think about what they're actually asking for and spell out the delivery methods, attach references, dimensions, use cases, brand guidelines, etc. Having the ability to work with external teams on Monday also helps us stay in communication with our partners. It also helps communicate with freelancers as well as contractors. This gives us the same level of communication and progress tracking as we would with any and all of our staff.

We need more cross-API integration with creative apps in the Adobe Suite and other communication platforms. We utilize Discord a lot with some of our talent and teams. Therefore, having the ability to a quick reference that way would be great. Having the ability to add notes on project files in Adobe similar to Frame.io and other creative project review outlets would be a big gain. Maybe even having the ability to sync with Frame.io would be good as well. 

Load times can sometimes be a bit inconsistent on web and mobile. The mobile interface seems a bit too cramped and very difficult to work with on the go.

We have been using Monday.com for four years.

We did not use a different solution.

It's worth it for any sized team and only scales in terms of pricing as your teams increase.

We did not evaluate other options.

We primarily use Monday to keep track of action items for project management dealing with software development. 

Our team manages multiple projects, and, for each project, we are able to create the individual tasks that need to be completed in order to finish the project.  

We also use Monday to share with our team times that we will not be in the office or be available for team meetings.  

It allows us to see which tasks are being worked on and which ones we have not started. It keeps our team members informed about our activities.

It helps us to keep track of all of the remaining tasks on a project and the remaining number of days that exist on a project.  

It provides all team members with insights into multiple projects.  

It also allows us to share information about project statuses with other team members.  

I do like the feature where you can indicate whether you are working on a particular task or if you are stuck on a task. 

It also gives provides more insight into the possible amount of time it could take to complete a specific task.  

The ability to upload files associated with a particular task is very useful to us.

It helps us share examples of reports with our team members. 

I have also found the task status feature to be valuable. You can indicate whether you have started on a task, are stuck on it, or have completed it.  

I also like that you can add your own columns to each task within a project.  

For example, if you wanted to add a column that's not already included in the Monday app to track a specific item for a project, you can do that as well.

The calendar selection for dates is not the easiest to navigate. Sometimes once you select a start date, it is hard to extend the selection out to the end date.  The date selection is confusing. If there was another method that they could use for this that would be better.  

Also, I feel as though sometimes I received notifications for Monday boards that I am not even subscribed to and the notifications, in general, are a bit much.  There should be a way to indicate which Monday boards you would like to receive notifications for.

I've used the solution for two years.

I have not had a reason to contact customer service or support.

Neutral

I did not use a different solution previously.

The Monday board was initially set up by our administrator so most of the team members did not participate in the setup process.

I believe it was done through an in-house team.

I am not sure what the cost is.

I did not evaluate other options.

The company decided to use Monday.com due to the flexibility users have with coding how the product or project will flow through each department. 

Our products flow through receiving, product development, sales, and project management. Monday allows us to see where the bottlenecks are in the design review process. 

We also use Monday to keep track of quality issues that arise in the field. Our quality control board allows all team members to update where we are in the quality review process. 

Monday has improved our process by seeing where products get held up. Poor implementation and training have caused individuals to reject using the platform. Having easier access to training videos and guidelines/advice on how to implement and how different features can interact with one another on Monday would be helpful. This could be set up as courses or modules to take on the website, allowing management to require employees to take those courses. Management could log in to see who did/did not complete the course. In addition to this, having practice automation problems, adding new boards, etc. would be helpful. 

The feature I have found most valuable is the automation aspect. As mentioned previously, there has been some rejection to learn the automations aspect to Monday. This could be because of poor implementation on the company's behalf. 

Another feature I find most valuable is the ability to customize the columns on each board. Our quality control board and product samples board has the ability to add pictures, reports, and other necessary information. This creates a single spot where all the information can be found. 

As mentioned previously, having easier access to training videos on how all features can interact with one another would be helpful. Some can easily get overwhelmed with how much flexibility there is causing them to be unsure where to start. This might lead to frustrations. 

Case studies on how other companies successfully implemented Monday could help too. The product and tools are great but some companies may need guidance on tailoring it to their needs. Highlighting the differences between boards workspaces, and dashboards and how they interact would also be helpful. 

We have been using Monday.com for project management and product development processes for 1.5 years. 

We did not use a different solution

The initial setup was difficult due to the fact that management did not understand how to implement it and what was the best course of action. Having access to a list of tips, guides on how to implement, or case studies on how other companies implemented Monday would be very helpful. I believe management did not know where to start and how to maximize the benefits Monday provided.

We handled the setup in-house.

I am only a user of Monday. I do not handle the purchasing. 

Organization of tasks is the main use case of the solution provided by Monday.com. I have realized that this is the best for my needs compared to other, more complex competitors such as Asana or Trello which are great on their own yet I find in both cases the user interface isn't up to par with Monday.com. 

Other than that, this solution has helped me stay on track with my deadlines and miscellaneous tasks that I would otherwise forget about and overlook. Monday.com helped me create sections of different tasks that I can group according to their nature and priority. 

With the help of its deadline features and simple layout of tasks, it helped me stay on track with my tasks. Before I was unable to meet all my deadlines and tasks even if I wrote them down. With Monday.com's automation and integration solution, I can easily get notified via email about tasks that are due in two days. 

Moreover, it helps keep my co-workers alert on the same tasks as well as my boss. Integrations such as the one for Slack have helped us receive updates on tasks immediately as they occur by other team members. 

The automation for emails is the most valuable aspect as it reminds me of upcoming deadlines to avoid missing them. I often would forget certain deadlines only to be reminded by my boss after the fact. Monday.com has helped me stay alert for upcoming deadlines so I don't miss them.

Another valuable feature I found on Monday.com is the KanBan and Gannt chart views that make keeping track of all my tasks user-friendly. A good view of tasks is important to help prioritize, assign and delegate. The multiple views option, including the calendar view, make things less overwhelming. 

They need to improve the user interface of the automation/integrations. They are confusing to some extent. Although they are extremely important features, i found difficulty in creating automation myself. It currently made me feel like a coder or programmer when I have no such experience. It should be made more user-friendly to help people create unique automation on their own as per their needs and desires. 

Furthermore, it would be great if Monday.com could include a chat feature as well, something similar to Slack so that all task-related communications can be done on Monday swiftly. 

I've used the solution for one year.

We use the solution for task management and social media content planning. Our content creator would create a card for each post that we do. We then start gathering the content and images or design images as needed. This then goes to our copywriting team for approval and any edits that may be needed. Once approved, we update the statuses. We also make use of guest accounts for the rest of our company to view the content.

Our UX team also works on Monday.com - we have several projects on the go so it is easy to separate these. We list all the pages that we need to create in a particular flow and assign it and track our time this way.

The solution offers us one place to do all planning - and allows us to never forget any tasks as we email all our work to a planning board.

When we get requests and jobs from the rest of our company, I can simply forward the email to our backlog address. This is very convenient and ensures we never miss any work.

Due to the fact that it syncs with our calendars, the whole team is always sure on what they should be working and when the deadlines are arriving. 

It is also easy for us to share a viewer account with our exco and they can see where we are with our work.

We really use the custom columns quote a lot and also the statuses and the different views. We can quickly review our list but also see what our scheduling is like with the Gantt view.

The Gantt view really helps us make the most use of our productive time and ensures that we do not have any idle time from any of the team. It even helps us plan our leave well.

I myself particularly like the Windows and Android apps as well, so that one can work on the boards even if they do not have connectivity at the time.

Perhaps a nice Outlook plugin to copy tasks from Outlook would be beneficial. The same could work on Gmail. I have seen similar productivity App Store links to the specific emails and when you click on them you can go directly to Outlook/Gmail and view the request. Currently, we forward all the emails to the board, however, it can get messy when multiple signatures and replies, etc start happening - especially if we cc the board's email address.

A quick paste feature for screenshots would be very handy.

We have been using Monday.com for almost three years. We manage three teams and all our digital content on the platform. It is very easy to use and consolidates all our work tracking brilliantly.

The solution is very stable - we have not had any issues besides some slow speeds about three years ago.

The product can scale to any amount of users in our company.

Support has been great.

Positive

We used Trello previously. The Trello options were a bit limiting.

The initial setup was straightforward. 

We handled the setup in-house. It was very easy to start using everything. 

I am not sure what our ROI is. 

We compared the product with Todoist Business.

We primarily use the solution for process creation and then management, remote project and task management, and communication. Specifically, we use the product for admissions, enrollment, human resources, financial tracking, business operations, and project management.  

The product has improved our organization via improved communication and transparent processes and has become the designated place to find information. It offers better management of remote people and projects. Monday.com has revolutionized our ability to function as a non-traditional educational model.  

We like the shared boards, forms linked to the board, automation, and dashboards.

The shared boards have helped us to have quicker access to the tasks in each process, and the progress being made.  Especially in our model, employees and teams need quick access when they cannot wait on a response from another person.  

Dashboards have been key in managing revolving tasks and projects.  It has helped us reign in annual tasks that may be forgotten, and weekly dept maintenance tasks.  In effect, Monday is helping us create manuals which can be handed to new staff with their tasks, and explanations - and a means to monitor and manage.

There are no missing features that I can think of.            

I've used the solution for roughly two years.

The product is very stable - and has great support to add features.

The solution is easily scalable.

Support is excellent. It is easy to find answers, and they offer quick contact the few times we couldn't.

Positive

We previously used a combination of Google Drive and paper.

The initial setup is pretty straightforward. It has good help and videos. The hardest part was buy-in from those familiar with other solutions.

We haven't measured ROI, however, I can say we wouldn't have made it through COVID if it weren't for Monday.

Also, our staffing can run pretty lean thanks to the tools on Monday.

I'd advise new users to choose an option for your core team, then add as you need to.

I'd also suggest users change the setup of default boards so that not everyone in company is notified with each addition or change.  We almost lost people who were overwhelmed with notifications.

We did a Google comparison and liked Monday.com best.

It is a great product and worth the investment.

The solution is used to manage numerous projects across multiple disciplines in a team of seven. 

Our business works across various sectors and it is therefore important to be able to easily manage projects across all areas of the business.

In the past, this has proved difficult as we work within a small team, and having such a variety of differing projects on the go at once has previously seemed overwhelming. The addition of Monday.com has meant that we are able to project manage each one and have visibility of the status of each at all times.

The nature of our business means that we look after varying projects across different areas of the business. Prior to using Monday.com the tracking of these projects proved very timely and often things were missed. It was especially difficult to keep track of projects where we were awaiting information or initial dates had moved. Monday.com has alleviated these issues.

Having visibility of all projects and every team member's workload has been invaluable. Not only has it enabled us to keep up-to-date on each project. It has also meant that we can easily see when members of the team are overloaded and are able to re-allocate tasks if needed. This makes for a much happier, less stressed workforce.

There are many features that we've found valuable, however, the main ones being the ability to change status so that we can see at a quick glance exactly where we are with a project.  

The ability to assign various members of the team so that it is clear what everyone's responsibilities are and the sub-items needed is great. Being able to create one project and then detail each element of that project via sub-items has been really valuable. It allows us to see who has done what and when, it also acts as a good process flow for every job - meaning that as soon as one person has completed their part, it can then be assigned to the next relevant person for the next part of the process.

The workload section is also a good idea, being able to easily track everyone's commitments for the week.

The workload section has improved, however, there are still areas for improvement in terms of things that don't quite work as they should.  

When changing a date in this format it reverts back to the previous date unless we physically go into the board. It's also sometimes tricky to pull in the correct dates. The board limit could do with being increased in this section as for me personally with the number of different projects we have our list of boards is growing.

It would also be good to have a way of filing old boards so that they do not automatically appear in things like the work schedule.

It would be nice to have some more training such as webinar opportunities and refresher courses. I don't appear to have been invited on one of these for quite a while and I found them to be really useful in the past.

We have used the solution for two years.

The stability is good. So far, we have not had any issues and the development of the solution means that this solution will be a stable one for us.

It has been developing ever since we first used it (almost at the same rate as we have), therefore it has grown with us, and often new features have launched just at the right time for us.

We have had quite limited contact with technical support as the system is easy to use. That said, on the occasions where we have required additional support, it has been very timely and very good. 

Positive

Prior to Monday.com, we had no other system other than the traditional method of diarising projects.

The initial setup is very easy!

We handled the initial setup in-house.

The price is reasonable for the service we receive. The team has also been very good when I have had questions and needed something outside of the offered packages.

We looked solely at this system. The test was good and I was able to see that it would fit our needs.

The system has made a really positive difference to our project management.