monday.com Reviews

We primarily use Monday to keep track of action items for project management dealing with software development. 

Our team manages multiple projects, and, for each project, we are able to create the individual tasks that need to be completed in order to finish the project.  

We also use Monday to share with our team times that we will not be in the office or be available for team meetings.  

It allows us to see which tasks are being worked on and which ones we have not started. It keeps our team members informed about our activities.

It helps us to keep track of all of the remaining tasks on a project and the remaining number of days that exist on a project.  

It provides all team members with insights into multiple projects.  

It also allows us to share information about project statuses with other team members.  

I do like the feature where you can indicate whether you are working on a particular task or if you are stuck on a task. 

It also gives provides more insight into the possible amount of time it could take to complete a specific task.  

The ability to upload files associated with a particular task is very useful to us.

It helps us share examples of reports with our team members. 

I have also found the task status feature to be valuable. You can indicate whether you have started on a task, are stuck on it, or have completed it.  

I also like that you can add your own columns to each task within a project.  

For example, if you wanted to add a column that's not already included in the Monday app to track a specific item for a project, you can do that as well.

The calendar selection for dates is not the easiest to navigate. Sometimes once you select a start date, it is hard to extend the selection out to the end date.  The date selection is confusing. If there was another method that they could use for this that would be better.  

Also, I feel as though sometimes I received notifications for Monday boards that I am not even subscribed to and the notifications, in general, are a bit much.  There should be a way to indicate which Monday boards you would like to receive notifications for.

I've used the solution for two years.

I have not had a reason to contact customer service or support.

Neutral

I did not use a different solution previously.

The Monday board was initially set up by our administrator so most of the team members did not participate in the setup process.

I believe it was done through an in-house team.

I am not sure what the cost is.

I did not evaluate other options.

We use the product to deal with micro-projects that are going through multiple stages, such as quoting products, ordering samples, designing, production and finally shipping. Having all these allows all members of our team to be aware of where we are right now. 

We use different boards too and I like that projects of different boards still can be connected. 

We basically use it as a to-do list as well for everything, even to purchase office supplies, which is great as we don't need to use multiple communication channels.  

It helped a lot to be honest. We now have a good visual representation of what we are doing. Before, our projects were piled and we could not really see the progress of each one, or at what stage we were at. However, when we started to use Monday, we sorted out all the mess and now the picture looks quite pretty. 

Having an opportunity to leave comments in the body of the project allows us to keep all information within one software, instead of sending endless emails and possibly missing some important details. 

I like that we can move projects from one stage to another, which also allows user to track the progress. It's really easy to use. When we have new people to on-board it does not take hours to train them on how to use this platform.

Another beneficial part is that we can use templates, which also make a user's life way easier. At the same time, for those who feel like templates are too boring, there is an option to customize the interface. Basically, every little need can be satisfied. moreover, it offers in-app automation. 

So far, I am happy, however, I know that Gantt charts and calendar views aren’t available on the entry-level plan - even if you’re paying $24 per month. To access time tracking and private boards, you’ll need to upgrade to the third tier. 

It spams my inbox with many unwanted emails. 

We are using a very simple project, therefore I can't see many drawbacks, however, it looks like if we were dealing with complicated projects, some things would possibly get lost. Therefore, having subtasks is a must; it has to be managed well.

I've used the solution for around a year and a half.

The stability is fine.

The scalability is very good.

I've never had an issue.

Neutral

When I joined, the team was already using Monday.

The initial setup was straightforward. 

I don't know if the company asked for help from outside vendors. 

I don't have ROI information.

I dont have any access to this information. 

I use monday.com in my company for work management, project management, and task management.

With the use of the tool in our organization, we have had a good experience with better team coordination and better project management, but one cannot modify it.

Though the product's interface is quite simple, it lacks some functionalities. There are some automation areas that work quite well in the solution, but the product lacks in certain items when it comes to implementation.

Mostly, the sub-items in the organization of the project are areas where improvements are needed. Though it offers full customizability, the table is an area where the product's performance is not quite up to the mark. From any improvement perspective, the solution should consider the aforementioned areas where it lacks.

I have experience with monday.com. I use the solution's latest version since it is a SaaS-based product.

Scalability-wise, I rate the solution a nine out of ten.

More than 200 people in my company use the solution.

Our company has plans to increase the usage of the solution in the future.

The product's initial setup phase was straightforward.

The solution is deployed on the cloud.

The solution is always ready to use since it is available in the cloud, but you need a week or two to get the product working correctly.

For the deployment, you mostly create your team and invite people, and you complete the templates and dashboard. The longest part of the deployment is related to the dashboard, as you need to customize the dashboard to your needs.

At least two people with technical knowledge are required to take care of the deployment and maintenance of the product, but as it is a user-friendly tool, anyone can manage it.

Our company's in-house team managed the product's installation.

Though I am unsure about the product's pricing plan, there is a need to make monthly payments towards the licensing costs attached to the solution, and it operates on a per-user plan.

Those who plan to use the solution should take time to dive deep, test, and try to customize the product to meet their needs.

I rate the overall product a nine out of ten.

My team uses it at work to organize deadlines and keep track of information. We are a remote organization.

Everyone can see what other team members are doing and quickly see the status of tasks. We can plan out specific steps in projects and put dates/timelines on them. 

The subitems! I like planning out steps within an item with dates. 

The solution needs easier automation. We had a problem where we maxed out the automation limit. We also struggle to figure out solutions to notify people when certain tasks are complete so the next person can start their work.

I've used the solution for three years.

We are a small team, however, we've been growing over the last three years that I've been using Monday.com. It becomes more helpful the more team members we have, however, it may work better for smaller groups of people within an organization (e.g. the marketing team).

I've never contacted technical support, however, I like the emails I get from Monday.com about new features.

Positive

We didn't previously use a different solution.

I wasn't involved in the initial setup process. 

I didn't handle the licensing part of the process.

I didn't make the decision - it was someone else at my company.

We use the product for marketing, ordering inventory, new product process tracking, scheduling, and website maintenance.

It has improved team collaboration. The notifications are great. Seeing the status of all our many projects has been helpful. It's easy to export into Excel.

The solution is great for notification on changes and updates and Excel exporting and we can easily build and customize new boards. It's sharable and overall beyond easy to use and understand. 

I would like to see an app version similar to Teams, or even have them integrate with Teams. I would also like to have more templates available to choose from on different projects. We need more integration with Office 365.  

I've used the solution for two years.

I am very pleased and impressed with the stability.

I am very pleased and impressed with scalability.

In every job, I have had interactions with customers and support, and understand how it is important to listen, empathize and work together to communicate, both in positive and negative situations.

Positive

This was new to me when I joined the company. I didn't use something else.

Yes, the setup was straightforward and simple.

Monday.com has helped track, organize and optimize our production, ordering, web design, marketing, and scheduling. I cannot even start to truly measure the ROI we have seen in the different aspects it has helped bring our team together, track all our main projects and keep our businesses running smoothly as we grow and expand.

I am unaware of the pricing aspect.

We're pleased with Monday.com.

It is used internally, as well with our vendors and product manufacturers all over the world. It has truly helped us in so many ways.

We primarily use the solution for project scheduling.

The solution has provided an online database for project organization.

The most valuable aspect is tagging certain employees for certain tasks.

We would like to see better Microsoft Outlook integration. 

I've used the solution for four years.

We also used to use Excel. This is much more user-friendly.

It should be priced for 20 employees or less.

We did not evaluate other options. 

My company uses Monday to keep track of tasks for every employee. We set up meetings and engage in active conversations about due dates and timelines being adhered to. 

Monday is used for uploading critical documents which can be accessed by permitted co-workers. We use it to keep track of financial statement procedures. We are a financial and auditing firm, the website allows for multiple boards which we like to use per client. This website has truly helped us keep on board with all our clientele. 

Monday is really easy to use. The website allows for unlimited boards and practically a virtual board. We mainly use it to keep track of financial statement procedures, that is, where exactly are the auditors along with the audit. We also use boards to maintain our clientele information, for example, usernames, passwords, emails, addresses, tax numbers, and company registration numbers, the possibilities are endless.

This website has truly helped us keep on board with all our clientele, literally.

My favorite feature is time tracking. It is extremely precise and useful. We also provide accounting services at the firm and it is so mundane to sit with a stopwatch every time we work on a client. 

This feature helps us bill the clients for the exact hours and minutes. Some clients have a tough time believing the time spent on their company. 

If there was an option to print out a report per client that we have time-tracked, it would be really useful. This way we can attach supporting documentation to our clients, with proof of the hours worked on for their company. 

In respect of time tracking, the reports option would be of great help in implementing invoices to clients. As we provide many services to our clients, for example, tax submissions, vat submissions, company, and individual submissions. We also provide registrations and deregistrations of various elements in businesses. Trust is vital. We are able to print out reports to support our time spent on these companies and individuals. In addition to this feature, I would like for Monday to introduce personal chats, this will help communicate and address information to related persons. 

I would also like for Monday to introduce more customizations to the columns, such as notify, approving, etc.  

I've used the solution for about a year.

The app is definitely one of the most stable.

The scale has great scope. This is used throughout my firm.

I have not yet needed any support.

Neutral

I have used Monday only, and I absolutely love it.

I'm not sure how easy or difficult the setup was.

The setup was handled in-house.

The ROI can be found in great tracking, task allocation, and easy management.

The price is totally worth it, however, the advertising could use some help.

I did not evaluate other options.

I run a laser treatments business and use Monday.com to keep all my important information together in one place. 

I run a laser treatments business and use monday.com to keep all my important information together in one place. 

Automation is definitely my favorite feature as it makes our lives so much easier. Also, being able to create a hiring process on Monday.com which links a form to our website has definitely helped us a lot.

Monday.com is always upgrading its features. I struggle to keep up with it all as I am not a tech expert. However, if I had to pick an area that could be improved it would be the user-friendliness of the platform compared to other similar apps. 

I've used the solution for three years. 

It seems pretty stable to me. I've never been concerned. 

It could be as big as Microsoft. It's scalable.

Customer support at Monday.com is great. They are always giving fast replies and useful answers. 

Positive

I did not previously use a different solution.

The initial setup is very straightforward. 

I handled the initial setup in-house. 

I've seen an ROI of 350%

The product offers fair pricing.

I also looked into Asana.