monday.com Reviews

I run my solopreneur consulting business almost entirely on Monday.com. I also have setup workflows on Monday.com for dozens of companies across many industries (construction, HR, architecture, eCommerce, sales, etc...) 

All my leads and customers are managed in Monday.com's CRM solution. I have automated workflows to convert them to customers/clients when the deals close. 

Upon close, I manage all my client projects directly on Monday.com with automated tasks, reminders, due dates and invoicing.

My business is very streamlined and efficient from sales to project management and execution to billing. Monday.com orchestrates the entire process for me and integrates with the other tools I use to get the job done and provide the best service possible to my customers and ease of use to me and my team. 

I have reduced proposal creation time to under ten minutes and automated email follow-ups and integrations all facilitated and tracked on Monday.com. 

We now have a Grand Central Station for inputting customer/project/work information which significantly streamlines and accelerates the pace our business operates. 

The most valuable aspects include:

Automations. There are so many automations to streamline everyday tasks and reduce click counts when doing admin work. It is incredible. 

My Work. It is one place that links all my to-do's on one screen on Monday.com this feature/function is critical to delivering my commitments on time and knowing what my workload is

Dashboards. The ease of reporting on Monday.com is amazing, they have dozens of report/chart types that create amazing visibility into the day-to-day operations of our business, and visualize projections for sales, projects, etc. The setup for these reports is as simplified as I have seen across any reporting tools.

The permission settings require workarounds for some use cases. The enterprise plan offers the features needed, however, too many times I've had to set up weird workarounds for permissions with my smaller Monday.com customers who don't have an enterprise version. 

The license tiers are a little difficult to manage, as Monday sells seats/licenses in bundles of five or ten. Too many times I've had clients with six users who are forced to pay for ten user licenses due to the pricing structure. Since the lowest tier is three users it does make it difficult to have a solopreneur justify the use of the platform, as you are essentially paying triple. At the end of the day it can still often be worth it, however, is definitely a turn-off when signing up. 

I've used the solution for16 months.

I use monday.com in my company for work management, project management, and task management.

With the use of the tool in our organization, we have had a good experience with better team coordination and better project management, but one cannot modify it.

Though the product's interface is quite simple, it lacks some functionalities. There are some automation areas that work quite well in the solution, but the product lacks in certain items when it comes to implementation.

Mostly, the sub-items in the organization of the project are areas where improvements are needed. Though it offers full customizability, the table is an area where the product's performance is not quite up to the mark. From any improvement perspective, the solution should consider the aforementioned areas where it lacks.

I have experience with monday.com. I use the solution's latest version since it is a SaaS-based product.

Scalability-wise, I rate the solution a nine out of ten.

More than 200 people in my company use the solution.

Our company has plans to increase the usage of the solution in the future.

The product's initial setup phase was straightforward.

The solution is deployed on the cloud.

The solution is always ready to use since it is available in the cloud, but you need a week or two to get the product working correctly.

For the deployment, you mostly create your team and invite people, and you complete the templates and dashboard. The longest part of the deployment is related to the dashboard, as you need to customize the dashboard to your needs.

At least two people with technical knowledge are required to take care of the deployment and maintenance of the product, but as it is a user-friendly tool, anyone can manage it.

Our company's in-house team managed the product's installation.

Though I am unsure about the product's pricing plan, there is a need to make monthly payments towards the licensing costs attached to the solution, and it operates on a per-user plan.

Those who plan to use the solution should take time to dive deep, test, and try to customize the product to meet their needs.

I rate the overall product a nine out of ten.

We use the solution for marketing and creative project management. 

As a marketing manager, we brief on tasks within Monday.com including all details of the project, such as vertical, status, delivery date, etc. Our traffic manager assigns tasks based on the studio team's availability and priority. 

Mainly, Monday.com is the main tool for our traffic manager to manage a variety of tasks between marketing managers and creatives. 

Once assigned, we can track who the assigned person is and then track the process. It is a very useful tool for tracking things. 

It made the collaboration between marketing and creative studio teams much neater and seamless. 

Previously, we've used normal Google Sheets. In the beginning, it was manageable. However, once our projects became bigger (alongside the employee count), it became hard to manage between lots of sheets. Then Monday.com came in and it's pretty much a super clear tool to streamline all project collaboration between marketing managers and studio. 

Also, as we can sync Monday.com with our Slack or an email, it's nice to get notifications on how our project is moving. 

I love how we can color coordinate between statuses and how statuses jump into their respective groups automatically once chosen. Although personally, I don't use it often, I like how managers can see the workloads of designers and editors in color coordination, and based on that they can let the marketing managers know who has the capacity or whether the team is full. It helps to be aware of incoming tasks. It also helps us to determine project prioritizing and planning ahead more efficiently. As a creative person, it's nice to see their timeline of jobs done as accomplishments. 

As a marketing manager, I'm happy with the current features that we're using now. Within our company, we use different software to proof tasks or amend them so it's no problem. We're using Monday.com more on a basic level of assigning and tracking tasks and probably are missing some of the nice features. However, it would be ideal if Monday.com had this feature within itself, for example, if an input PDF or image was within it, then with one click the person can review it within Monday.com without going to different software.

I've used the solution for about three years.

Previously I've used Trello for managing freelancers and internal tasks. Then our company adapted monday.com as an official studio management tool, hence I moved to the monday.com. It's definitely easier to use and manage both internal and external stakeholders. 

Monday.com was chosen by the upper management and we've gone with it. 

We love the product and its UX. 

My team uses it at work to organize deadlines and keep track of information. We are a remote organization.

Everyone can see what other team members are doing and quickly see the status of tasks. We can plan out specific steps in projects and put dates/timelines on them. 

The subitems! I like planning out steps within an item with dates. 

The solution needs easier automation. We had a problem where we maxed out the automation limit. We also struggle to figure out solutions to notify people when certain tasks are complete so the next person can start their work.

I've used the solution for three years.

We are a small team, however, we've been growing over the last three years that I've been using Monday.com. It becomes more helpful the more team members we have, however, it may work better for smaller groups of people within an organization (e.g. the marketing team).

I've never contacted technical support, however, I like the emails I get from Monday.com about new features.

Positive

We didn't previously use a different solution.

I wasn't involved in the initial setup process. 

I didn't handle the licensing part of the process.

I didn't make the decision - it was someone else at my company.

We use the product for marketing, ordering inventory, new product process tracking, scheduling, and website maintenance.

It has improved team collaboration. The notifications are great. Seeing the status of all our many projects has been helpful. It's easy to export into Excel.

The solution is great for notification on changes and updates and Excel exporting and we can easily build and customize new boards. It's sharable and overall beyond easy to use and understand. 

I would like to see an app version similar to Teams, or even have them integrate with Teams. I would also like to have more templates available to choose from on different projects. We need more integration with Office 365.  

I've used the solution for two years.

I am very pleased and impressed with the stability.

I am very pleased and impressed with scalability.

In every job, I have had interactions with customers and support, and understand how it is important to listen, empathize and work together to communicate, both in positive and negative situations.

Positive

This was new to me when I joined the company. I didn't use something else.

Yes, the setup was straightforward and simple.

Monday.com has helped track, organize and optimize our production, ordering, web design, marketing, and scheduling. I cannot even start to truly measure the ROI we have seen in the different aspects it has helped bring our team together, track all our main projects and keep our businesses running smoothly as we grow and expand.

I am unaware of the pricing aspect.

We're pleased with Monday.com.

It is used internally, as well with our vendors and product manufacturers all over the world. It has truly helped us in so many ways.

We are a small startup media company with a lot going on. As we grew, disorganization became a serious problem. I turned to Monday, which has allowed us to work and flow as a growing team. It has also provided a concrete organizational basis for how we run our day-to-day.

It’s all about organization and communication. Monday has a million different features, so we can organize how we want, not how we’re told to. This has led to more creative problem solving when it comes to growth and has greatly improved client rapport and retention. 

The automations are fantastic for rewarding progress. I also really enjoy the ability to tag coworkers in projects instead of emailing them or using Slack. Also, the shareable boards have been a game-changer with clients. The automations are fantastic for rewarding progress.

While great, the shareable boards lack some features that normal boards possess and that’s a big burden for us. It’s hard to not know what the client sees and that makes us look a little unorganized. They can also be a little buggy sometimes.

I've used the solution for one year. 

The solution is very stable.

The product is very scalable.

We did not previously use a different solution. 

The initial setup is straightforward.

We handled the initial setup in-house.

Our ROI is high

The solution is somewhat expensive.

We did not evaluate other options.

It's a basic system for me to keep tracking what is happening in my project at a high level. If I don't know and want to go in deep and check exactly what is happening, I use Monday as an overall picture for my monthly projects, let's say.

It's great for providing a general overview of projects in one snapshot. 

The initial setup is easy.

It's quite a stable product.

Monday has a lot of space, let's say, for improvement. Especially when you create a new board. The board is like a new project; it's called "board". When you create a new board, you add everything manually. It doesn't come with a template by default. If you want to change the status of your task, you should change it manually. Even changing the date is manual. If you have an update on the project, or if the project closed or went away, all the dates are added manually. This is time-consuming if you are comparing it with Jira. In Jira, when you open a task, the date is read automatically, which is easier. On Monday I need to add it manually.

The solution really needs to offer templates. That would be very helpful. 

I'd like to be able to add different panels under the same project. For example, at the moment I can create groups, which is fine, however, all of them include the same columns. I cannot have them in group one, five columns, and in group two, three columns due to the fact that it's under the same project, under the same board.

I've used Monday only for the last couple of months. It's been four or five months now.

The product has been stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

We have about 15 people on our team using the solution. 

I've never had the need to contact Monday's technical support team and therefore cannot comment on how they are to deal with. 

I also work with Jira.

I found the initial setup to be simple and straightforward. It's easy. It's not complex. 

My understanding is that it is open-source. There is a standard installation fee, however, in regards to users, it's free.

I'm not sure of which version of the solution I'm using. 

I'd advise a new user to try to create a few projects as an example before you create a real one. It's a little bit complicated and I'm not aware if there's a manual to read or find out how to properly do the setup of a project. If a new user tries to create a few examples before they start, it will help them get comfortable with Monday.

I would rate the solution six out of ten. I'm always comparing. Monday and Jira are both for project management solutions. Comparing it with Jira, Monday doesn't have as many features or abilities. It's a very basic program. You cannot create Casper flows or create automated approval or check the availability of your team based on your resources. It gives you an overall picture, the high-level picture, of your tasks and that is basically it.

We use Monday for project management across our marketing projects and for budget management for campaigns. We have a small team, so it's really important that we are as efficient as possible and there's just no bandwidth for micromanaging a process. We need it to run smoothly on its own.

For the most part, we collaborate on a process, put it in Monday with assignments, and then the project essentially runs itself as long as we are sticking to the timeline that we set the project up with. It saves us a lot of time.

Monday gives us more visibility into the overall bandwidth of our team and makes it much easier to collaborate across several projects without losing emails or random Slack messages across different channels or group chats. This has given us one central place for information related to our various projects so time spent searching for answers or managing project timelines is greatly decreased. It also lets us manage workload so we are able to advocate for enforcing priorities within the organization.

The "My Week" view and task list are probably the most helpful for us - it's really great to set a project schedule and assign people to tasks. That way, they can have a preview of their work for the week and stay accountable for deliverables with no surprises. 

It's also easy to adjust schedules right within that view and give updates to the broader team so everyone stays on the same page. 

The added accountability and efficiency allow us to spend time on doing the work rather than figuring out how to do the work

The addition of subtasks was really great. It helps reduce a lot of the clutter on our boards. However, sometimes it is inhibitive to use them as the features available using main tasks don't apply to subtasks. It would be really great if we could calculate some of the same things or use them in dashboards or the different views that are available. 

I know sometimes we can, however, it's not consistent so it's hard to know when we're limiting ourselves by using the subtasks instead of the main tasks in a group.

I've used the solution for three years.

We did not use a different solution previously.

There's a lot of value in using Monday. User adoption is key, however. You get out of it what you put into it. If you're using it for project management, it can easily fail if even one or two people aren't bought in.

We did not evaluate other options.