monday.com Reviews

I work in an advertising agency setting with more than ten people and we use Monday.com for our internal project management for our different departments including graphic design, social media content, social media ads, google ads, billing, project planning, and website creation and development. We also have a board for each and every one of our clients. 

I utilize Monday.com constantly via my laptop and my cell phone. The syncing between my phone and computer is flawless and I never have any issues with it.  

Monday.com has improved the organizational efficiency of our advertising agency. Before Monday.com we were using multiple apps whereas with Monday we are able to only check one place. It accomplishes everything that we need from it and I love how they are always developing new add-ons or integrations. A lot of my clients really like when I specifically set up a Monday board for them. Monday is incorporated into all of the branches of our industry and has improved the efficiency of each one.

The automation settings on each board are amazing to me. I love how many options there are. It is extremely customizable to each and every one of my clients' needs.  

With over 200 different templates for creating boards and automation, I always have what I need. 

Monday is perfect for small and medium-sized businesses. It is a one-stop shop for everything you need. 

I also love the trendy aesthetics that it offers, it really steps up the game when our clients receive their own custom Monday board.  

One thing that would be cool is if Monday had a chat feature. Our office mainly uses iMessage right now to instantly communicate with one another. 

The only other software that we use that we wish we could get rid of is Evernote. I would love to be able to share notes with my colleagues in the same way that you can on Evernote. You can also search within your notes by typing certain words or phrases within a search bar.  

Those additions would be the final elimination of any other software that I use.

I've used the solution for five years.

We did not previously use a different solution. 

We did not evaluate other options. 

We use Monday for project management primarily. We can check in on the progress of events and ongoing projects around the office. We also use it as a registration platform and to track people/attendance. 

This is helpful to know how many people are planning to attend, if they need childcare, and to gather contact info to import to Mailchimp for communication. 

We are a church, so checking in on people is super important and we can provide updates to the whole team. Additionally, we use Monday for timesheets as well.

Monday allows anyone on our team to get an update without scheduling a meeting. 

We can stay up-to-date as a team at a glance. 

On big event days, we can indicate where everything/everybody should be with our team of 150 people and everyone stays organized. 

Being able to make notes is also super helpful for more in-depth information. 

Integrations and automation keep us from duplicating unnecessary work since Monday talks to so many platforms. 

It’s a great checkpoint for progress and knowing when someone is stuck on a task

The form view is incredible. We use this for registrations, gathering contact information, submitting prayer requests all week long, and many other things.

We also love the automation and integrations so we can sync other platforms. 

We plan out our calendar in advance and sync it with Google Calendar so everyone can be on the same page all year long. 

We also love that Monday talks with Mailchimp so we can always stay connected with people. 

The status and color options also make using Monday super fun and appealing. 

I wish I could have different columns for each group. Sometimes I want to plan an event from beginning to end on one board, however, I have to use the same columns for people who registered and tasks that need to be completed. Having an email column with tasks doesn’t make much sense. I usually end up with three boards for one event. Having it all in one would be amazing for tracking updates and seeing at-a-glance where we are and what needs to happen to get to the finish line. 

Subitems could be reworked a little so that they’re more helpful. 

I've used the solution for over three years.

I have no issues with stability. Crashes are few and far between. Changes are usually welcome. 

It can certainly grow with our team - which we love.

Every time I have needed customer support it has been quick and painless.

Positive

There was a learning curve, however, we picked it up fairly quickly. Learning how to set up boards for our needs was the hardest part.

The setup was handled in-house.

I'd advise new users to start small and build their way up. You will always find more ways to use Monday, however, it can be overwhelming at first. 

We also evaluated Asana and Trello.

We primarily use Monday for its calendar functionality. We are a small distributor that is working on getting a new ERP. Monday has helped us fill the gaps of our current ERP and has kept us highly organized while we work through the challenges of the current supply chain.

We track all open customer orders and our purchase orders to vendors on our board. We are able to take the working data and come up with supplier metrics such as on time percentage, days late, etc. This has helped us really have a handle on how things are moving along.

Monday has greatly increased communication and allows us to provide notes on open customer orders. We are able to record when our last communications were on an order with a customer and have visibility on delayed items so nothing falls through the cracks. 

We also use the search and filter functionality to view the data to determine how we can best consolidate both incoming and outgoing shipments so we can save on cost. We would have not been able to manage our pandemic response as seamlessly without Monday. 

The ability to attach files to boards and truly make it collaborative is the most important aspect of the solution. We have been able to make our internal meetings much shorter due to the fact that we all have access to the working area on Monday. It is also helpful that you can set certain notifications to make sure a colleague can address task items.

We also really rely on being able to import data with Excel and export data. It makes reporting very easy. It is an incredibly useful and powerful database of information once populated. The ability to chart information and turn it into a calendar or Gantt chart is also a major feature we use when reporting.

There are so many new add-ons and updates. I am always so impressed to see new columns, board types, and subcategories created. We are starting to look into using the subcategories on our items. We are excited to see how we can employ this feature on our shipping calendar for ease of use. We have also started using the Monday windows app instead of the browser and we really enjoy the UI. 

The only issue we have now is that Monday sometimes crashes and does not recognize a change we make. This can be frustrating creating some extra work. For the time being, downtime has been minimal. 

We have been using Monday for approximately 18 months. 

The program seems to be stable, with few interruptions.

This program seems incredibly scalable. 

I have not worked with either customer service or support.

Positive

We were using our Microsoft Outlook calendar previously. It was obviously not dynamic enough to keep up with our demand.

It was very easy for us to transfer the data using an Excel spreadsheet to import our orders.

I completed all of the setup on my own.

The software has been invaluable to our team.

The setup was incredibly easy and very user-friendly. 

We were looking into upgrading into a whole new ERP. We instead decided to move the data to Monday while we shelved the new ERP to do more research.

Getting it is worth it.

The solution is used for interactions, reports, and the ability of many entities to add values and view boards. It's very good for industrial and organizational structure and functions. It saves a lot of time and is a good platform to invest in.  

The most valuable aspects of the solution include the charts which are very useful for the reports. The reports are accurate and timely and the boards allow users to add values. It's very good for industrial and organizational structure and functions and has made a big change in the speed of values and information transfer. It provides an interactive, fast environment, and saves so much time at all levels.

We would like to connect with email solutions such as Outlook.

We would prefer if we could let some entities view specific information like only reports. 

I like the chart of countries, however, if it could add some features for delivery and shipping for export, it will help a lot (for example, in logistics, the port of loading, and port of discharge). 

It could add the tracking of the shipments, for example, what is the status of every shipment. That would also be a good feature. We'd also like to upload some files or photos for each order line-wise.

I've used the solution for three years. 

The stability is good. There are never systems down.

The scalability is perfect.

Technical support is not bad.

Neutral

We only used Excel and email.

We implemented the solution for a sister company and it was very good.

ROI is not applicable to me.

It's not costly compared to the benefits.

By search and recommendation, we got to this solution.

We use Monday.com as a team to organize our work and keep us all on track. We have different channels for our different projects and then have tasks under each project that are assigned to certain people within the organization. This helps to know when things are due and who is responsible for completing them on time. It also shows how long we have been working on a project and if we are stuck or if the project is waiting on an action from someone else within the team. We have a small team and it is nice to feel organized. 

It helps us to stay organized and support the management of projects. 

We use Monday.com to manage all our projects and the work that we do as an organization. 

Monday makes sure that we are all on the same page with our work and that we have the same idea about timelines and who is responsible for what. 

Project management is so important within our organization. Having this software is great as it does a lot of the work for us and guides us when needed. We host our meetings and take notes that are saved on the platform that we can refer back to. 

That we can take notes and there are different tabs that can be used to organize our work are the most valuable aspects for us. Monday makes sure that we are all on the same page with our work and that we have the same idea about timelines and who is responsible for what. Project management is so important within our organization. 

Having this software is great as it does a lot of the work for us and guides us when needed. We host our meetings and take notes that are saved on the platform that we can refer back to. 

It is also nice that you can color code everything. 

I'm can't come up with anything concrete that needs to be improved. It would be ideal if, when you are assigned a task, to somehow link it with your calendar on Outlook or Gmail. I don't know if this is possible, however, I used both to keep track of my tasks and I often have to look at both programs to see what is due and when it is due. 

Beyond that, Monday is a great project management site and it helps my organization to stay on track and stay connected to one another. It also provides us with an overview of all our work. 

We have been using Monday.com for three years.

Technical support has been great! 

Positive

I did not previously use a different product.

The initial setup was straightforward. 

We evaluated other solutions as well and we liked Monday the best. 

I've primarily used the solution for KPI tracking, project management, and schedule coordinating. Our group has adopted the use of Monday.com for KPI tracking specifically for changes made to company documents. As all the tasks are documented on Monday.com, it allows for easy KPI measurement. We also use Monday.com for project management due to the intuitiveness of the system. It is quick and easy to learn for most professionals and provides reminders for tasks that are outstanding. We also use it for schedule tracking to ensure we have sufficient coverage and everyone is on the same page.

Monday.com has allowed our company to be more organized. It has given transparency to the tasks required for an initiative to be successful and encouraged communication cross-departmentally. 

The capabilities of Monday.com are so wide-reaching and versatile that it works for multiple diverse departments and projects. This allows boards to have a curated feel rather than a one-size-fits-all approach. Monday.com has by far been the company’s best investment of all the systems we have purchased thus far.

I’ve found the ability to build dashboards through integrating information from various boards most helpful to ensure the right information is being communicated to leaders and other groups. 

The ability to build dashboards in Monday.com has given us the ability to automate reporting and opened up possibilities for further reporting. The dashboard capability allows me to go in and quickly understand where my teams are and identify obstacles I can go in to help move for them. The dashboard capability allows me to catch future risks early.

I'd like better integration with other services. My best example is the Outlook Calendar integration. When using this integration for time tracking purposes, Monday.com integrates with Outlook Calendar yet only recognizes meetings I organize - not all the meetings I also accept. When it populates these tasks on my time tracking board it doesn’t properly represent the amount of calls or meetings I am in as it doesn’t recognize all items on my calendar - only those that I create. It would be ideal if it recognized all of them.

I've used the solution for three years.

The product is very stable.

The solution is very scalable.

I have never dealt with technical support.

Neutral

We did not use a different solution previously.

I was not a part of the setup process.

I was not a part of the setup process.

The specific ROI is unknown, however, the non-monetary value has been invaluable.

I don’t handle the licensing portion of the product.

I did not evaluate others, however, it is my understanding that our business systems group did.

We primarily use Monday at work as a tool for task management and as a CRM database. Working within the marketing department, we manage a lot of projects at once and speak to a lot of people. Being able to keep all of the information in one place where it's easy to collaborate and upload documents really helps. We also use it as a space for new ideas and brainstorming throughout departments.

Monday has massively improved how we as a company work. We're more collaborative as a whole and projects are managed a lot more organized which really helps with getting stuff done on time.

The most valuable tools are the search function, automated email reminders, and the ability to track changes through the activity log.

I'd like to see more integration with outside software such as social media publishing sites and cloud services.

I've used the solution for three years both at my current company and previous organization.

There is rarely an issue with the system itself, though there has been a few occasions where it has been inaccessible.

The scalability has great potential.

I've always had a great experience with customer service. There's always been a solution. Alternatively, if a tool isn't yet available, they've always been happy to take my feedback.

Positive

We've previously used Trello and Slack but found they didn't offer everything we needed, whereas Monday does.

The initial setup was very straightforward.

The initial setup was handled in-house.

It's a fair price for what you can do and how many members are a part of the organization. For the time it saves, as well as other tools we no longer need, it's well worth it.

Since the pandemic, everyone on my team started working from home. Monday.com has been our best ally regarding project management and file sharing. 

The fact that we can automate boards, assign tasks to any team member with a specific deadline, and also communicate thru the platform, it's just a magnificent way to adapt an ongoing operation of more than three members to a new way of remote work. 

We're definitely more efficient than ever and everyone knows what they have to do during each day of work.

By integrating every comment, update, file sharing, deadline meeting, etc., our communication in each project has improved considerably, and that has impacted our efficiency as a team.

The team follow-up is really easy to do with just one click. Everything is available to anyone on our team whether is an update on that task for our client, or someone looking for the last version of a file we've been working on. It's all there and we can find it even quicker if someone just mentions you are a user on that update or task.

The board automation is helpful as it narrows down the probability of error in each process. If you can take out the human error factor in some processes, and just automate things the way they are supposed to react over one action or movement in that tasks process, the probability of errors or mistakes is considerably less than having everyone update manually.

Everyone in our team has more time to do what they're best at instead of filling forms, numbers, spreadsheets or every other project management tool, you can think of.

I've had trouble trying to link or merge together a board with my team in which we can collaborate and comment on each task or file without having our client in on the early stage conversations. We'd prefer having a board shared with our clients linked to the previous one, only for reviewing and authorization purposes. If I could just click on a task that has already been approved internally by our team and automatically upload that same file on the task where our client can review it, would be awesome.

I've used the solution for five years.

It's one of the most reliable platforms and tools I've integrated into my advertising agency's way of work.

I haven't thought about scaling.

I've only needed technical support one time and the response was straightforward and easy to communicate with.

Positive

We have only used Monday.com.

The initial setup is easy peasy.

We implemented the solution through an in-house team.

The ROI is a thousand times what I pay monthly for my subscription.

It's not cheap, however, if you think of all the time your team can spend working on what they need to do (instead of dealing with emails, chats, or other managing processes) it's totally worth it.

We also evaluated Asana and Trello.

I'm really grateful to be a Monday.com user.