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reviewer1850835 - PeerSpot reviewer
Founder & CEO at TH promo s.r.o.
User
Great live updating, allows accessibility from various devices and has great dashboards
Pros and Cons
  • "When you have a tool that anybody can use from all devices, it spares some time so that you could do and handle way more things."
  • "We would like to have more open boards at one time and more CRM functionalities."

What is our primary use case?

It's a great app for project leading. As an event and promotion agency, we're more than ever very sensitive to all the costs of managing and communicating streams of understanding. We also use it for event and shift scheduling. 

It's great for feedback with clients where you could have all the relevant information associated with a particular project in one place. The solution is great for sharing attachments and links for all photo albums on our Google Drive. 

I definitely use it for my personal goals and projects. 

All the improvements though years are very handy.

How has it helped my organization?

We were struggling with duplicate information previously and Monday brought more effectiveness to our work in many ways. We could share all information in one "live" stream. 

With a client "on board" who's are very comfortable with this particular service, it helps to improve business relationships as well. 

When you have a tool that anybody can use from all devices, it spares some time so that you could do and handle way more things. 

The custom-made boards and solutions are good.

What is most valuable?

The dashboard is great for knowing what's most important and what's next. 

What needs improvement?

We would like to have more open boards at one time and more CRM functionalities.

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monday.com
May 2025
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For how long have I used the solution?

We've used the solution for four years - since 2018.

What do I think about the stability of the solution?

The stability is great.

What do I think about the scalability of the solution?

The scalability is great.

Which solution did I use previously and why did I switch?

We used Asana. It was too difficult.

What was our ROI?

We've had an ROI of $560 USD.

What's my experience with pricing, setup cost, and licensing?

I'd advise new users to always check you filled out their VAT ID.

Which other solutions did I evaluate?

We did not look at other options. It was love at first sight.

What other advice do I have?

I'd advise customers to try it for free first and then decide. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850730 - PeerSpot reviewer
Events Coordinator at American Farm Bureau Federation
User
Helps with logistics and offers great boards and sub-boards
Pros and Cons
  • "The boards and the sub-boards are great."
  • "There have recently been a lot of lagging and loading delays with saving."

What is our primary use case?

We use the solution for project management for upcoming large-scale events. We work with multiple departments on our events and to keep everyone on the same page using Monday.com.

It has been an efficient source for our team. We communicate with our graphics team the most through Monday with deadlines and approvals and edits. 

How has it helped my organization?

Monday.com keeps our entire team in check with deadlines and projects. We plan for multiple events at once so organization is key. This platform allows everyone on the team to be added to a board and also allows them to make their own board. 

What is most valuable?

The boards and the sub-boards are great. It helps our team divide up the important topics of each event logistics. A great feature is also being able to add viewers without the cost of a user, this allows other departments to view boards we create and share deadlines with people outside of our team or company. 

What needs improvement?

There have recently been a lot of lagging and loading delays with saving. This comes and goes, however, I have found it difficult to use when boards are unable to save when going back to update. 

Additional features that would be cool would be adding different formats for multiple workspaces on one board. Right now, each workspace has to have the same type of board set up and you're unable to have multiple types in one board. This becomes inconvenient sometimes because you like to keep everything under one topic type but with different layouts.

For how long have I used the solution?

We've used the solution for two years.

Which solution did I use previously and why did I switch?

We previously used Excel and email.

What's my experience with pricing, setup cost, and licensing?

There are additional user fees.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
monday.com
May 2025
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
reviewer1850772 - PeerSpot reviewer
Senior Communications Specialist at Jones Healthcare Group
User
Great automatic notifications, helpful color coding and excellent communication capabilities
Pros and Cons
  • "The solution has helped us keep track of our work, by helping us keep organized in an environment that is friendly and easy to navigate."
  • "Perhaps a direct interface integration with social media channels would be ideal."

What is our primary use case?

My team and I use Monday.com for project management, task tracking, and internal communication. Also to keep version control and go back to the latest version or a final approved version of a particular project. 

In our company we support many business units with different needs and goals, we use Monday.com to plan our strategic communications and marketing efforts such as daily tasks, product launch progress, ongoing long-term projects, or media covering tracking.

The environment is a user-friendly interface that is easy to use and learn, yet it is very powerful and available in a browser as well as in an app.

How has it helped my organization?

The solution has helped us keep track of our work, by helping us keep organized in an environment that is friendly and easy to navigate. The automatic notifications on tasks help for visibility at a high level and the reminders on tasks and timelines help staff keep on top of their work.

Previous to using Monday.com at another company I was using other solutions Team Gantt and even Excel documents for project management. Those solutions are not powerful enough and definitely wouldn't fit the current needs at my job right now.

What is most valuable?

The most valuable aspects of the solution include:

1. Automatic notifications
This helps us keep track of everything. In the case of leaders of a project, they can see when a change was made within a task or when a task is done. In the case of staff, they get notifications once they're assigned to a task and keep getting reminders so they don't lose sight of the task.

2. Color coding and labels
Color coding and labels help us keep the interface lively and friendly with the benefit of assigning colors to different things such as the status of a task or in our case, different business units within the company.

3. The ability to add new members and keep communication flowing.
This is crucial for us to be able to share what's happening with different members of the organization outside of our department.

What needs improvement?

Perhaps a direct interface integration with social media channels would be ideal. We use Monday to schedule our social media posts. However, once everything is approved on Monday.com, we copy and paste it to another platform and then published it on a specific social media platform. Ideally, we could just publish straight from Monday.com.

Currently, we use Falcon to schedule and publish on our social media channels, however, the whole planning and approval process takes place on Monday.com.

A social integration directly from Monday.com will take away one step and the cost of another platform.

For how long have I used the solution?

I have been using Monday.com for just over a year now.

What do I think about the stability of the solution?

It is rare that we have any issues with the app or the platform itself. It has been down every once in a while but it was not alarming, I'd say the solution is very stable.

What do I think about the scalability of the solution?

Stability is great. In a previous role, only a handful of people used Monday.com in a separate department, in this new company a larger group uses it so it can be scalable to fit the needs of any business size.

How are customer service and support?

I haven't had to use customer support yet. I haven't heard anything bad about it from my colleagues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I was using TeamGantt. I left that company and we use Monday here.

How was the initial setup?

the setup was straightforward and was set up by my IT department with just a quick sign-in.

What about the implementation team?

Implementation took place before my time.

What's my experience with pricing, setup cost, and licensing?

I'd advise users to do the research and not always go for what's the cheapest option. Users need to look at what's the right solution for their needs.

Which other solutions did I evaluate?

I was not part of the choosing team.

What other advice do I have?

I am impressed with the interface and the look and feel without compromising performance.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850949 - PeerSpot reviewer
Office Assistant at Lake Lite
User
Easy to use and understand with easy Excel exporting
Pros and Cons
  • "The solution is great for notification on changes and updates and Excel exporting and we can easily build and customize new boards."
  • "I would like to see an app version similar to Teams, or even have them integrate with Teams."

What is our primary use case?

We use the product for marketing, ordering inventory, new product process tracking, scheduling, and website maintenance.

How has it helped my organization?

It has improved team collaboration. The notifications are great. Seeing the status of all our many projects has been helpful. It's easy to export into Excel.

What is most valuable?

The solution is great for notification on changes and updates and Excel exporting and we can easily build and customize new boards. It's sharable and overall beyond easy to use and understand. 

What needs improvement?

I would like to see an app version similar to Teams, or even have them integrate with Teams. I would also like to have more templates available to choose from on different projects. We need more integration with Office 365.  

For how long have I used the solution?

I've used the solution for two years.

What do I think about the stability of the solution?

I am very pleased and impressed with the stability.

What do I think about the scalability of the solution?

I am very pleased and impressed with scalability.

How are customer service and support?

In every job, I have had interactions with customers and support, and understand how it is important to listen, empathize and work together to communicate, both in positive and negative situations.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This was new to me when I joined the company. I didn't use something else.

How was the initial setup?

Yes, the setup was straightforward and simple.

What was our ROI?

Monday.com has helped track, organize and optimize our production, ordering, web design, marketing, and scheduling. I cannot even start to truly measure the ROI we have seen in the different aspects it has helped bring our team together, track all our main projects and keep our businesses running smoothly as we grow and expand.

What's my experience with pricing, setup cost, and licensing?

I am unaware of the pricing aspect.

What other advice do I have?

We're pleased with Monday.com.

It is used internally, as well with our vendors and product manufacturers all over the world. It has truly helped us in so many ways.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850991 - PeerSpot reviewer
Director of TRIO Talent Search Program at The Family Centered Educational Agency
User
Great board functionality with helpful organization features and file upload capabilities
Pros and Cons
  • "The board function allows you to create a digitized to-do list."
  • "They have glitches every once in a while that will put employers in a position to not be able to use the platform."

What is our primary use case?

The solution is used to keep track of time and effort on my job. It is also used to keep track of company projects such as event planning, social media planning, and to-do lists for everyday tasks. 

It's also a great way to stand up to an audit as we are funded by the US Department of Education. I find it to be very helpful in helping me see what my staff is up to on a daily basis and account for what was done and not done in the event of an issue with my boss. Our environment is very fast-paced and there is a lot to do all the time so Monday provides a quick solution. 

How has it helped my organization?

It provides us with an easy way to keep up with company projects and keep track of what each employee is doing. It's an awesome tool for us as all supervisors are able to look at their employee's work and account for the time that was used with our boss. 

It also does a great job with adding new features that have made our jobs easier such as giving us the option to upload files and pictures and it's super nice that they allow us to post gifs and bring a fun feel to our workspaces. 

What is most valuable?

The board function allows you to create a digitized to-do list. My agency plans a lot of events - from college tours to large back to school events, to large community events. Being able to keep up with all the different moving parts and keeping it all In one once place is really helpful for me. There is no way I was able to pull off our back to school fest with over 500+ people if it had not been for being able to create a list of tasks and go through one by one and keep track of progress on each task in relation to that event. 

What needs improvement?

They have glitches every once in a while that will put employers in a position to not be able to use the platform. 

A few weeks ago, Monday.com wouldn't even come up, and on a normal day that poses a huge problem as we use this platform to ensure that employees are working on a daily basis. 

When you're not able to do that, that is a problem. I had to tell employees to record their work through email and that just creates a bunch of extra steps as opposed to logging on to Monday. I do not like this as it happened more than once. 

For how long have I used the solution?

I've used Monday for about four years.

What do I think about the stability of the solution?

The stability is great.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and support?

They offer very good customer support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I do not know if a previous solution was used. 

How was the initial setup?

The set up was fairly easy. 

What about the implementation team?

We implemented one-on-one with the company. 

What was our ROI?

Our ROI is very high.

What's my experience with pricing, setup cost, and licensing?

I am not in on that process of licensing, therefore, I can speak to this question. 

Which other solutions did I evaluate?

We did not look into other options. 

What other advice do I have?

I just want all the tech kinks to be worked out. It is an awesome platform. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850985 - PeerSpot reviewer
Mid-Weight Designer at Mibelle Group
User
Great for storing files, conversations, and seeing the history of a project
Pros and Cons
  • "Timeline and countdown systems have been great for us as well as the ability to "@" team members in comment sections to have collaborative conversations, give feedback, and share files."
  • "It would be good to have a countdown timer to a deadline date so you could see 'days remaining' to work on a project to help schedule time, as currently it only shows the end date."

What is our primary use case?

We use the solution for project management for designers, marketing, and comms teams. It's used for collaborating on campaigns and big projects alongside monitoring day-to-day tasks. Our work environment is in fast-moving consumer goods (FMCG) so we have a lot of fast turnaround projects for multiple brands. 

Monday helps us manage and organize these efficiently while allowing for total transparency to other people in the business, so they can check the statuses of their projects and liaise with different teams accordingly on details or updates.

How has it helped my organization?

It's made our lives so much easier. Managing multiple projects with various deadlines, updates, people and costs has become a breeze with Monday. 

We previously were using Excel and it was an absolute nightmare as it was so rigid, uncollaborative, and of course, didn't include anywhere near the number of features that Monday provides. 

It has also allowed transparency within the business in regards to workloads, timelines, and time management and allows team members to check up on their projects without lots of emails flying around.

What is most valuable?

Timeline and countdown systems have been great for us as well as the ability to "@" team members in comment sections to have collaborative conversations, give feedback, and share files. 

As a design team, we work very closely with the marketing team on bringing projects and ideas to life. It's great to have a system that allows us to do that fluidly and have visible conversations in case anyone further needs feedback or input at different stages on the project. 

Monday provides great capacity for storing files, conversations, and seeing the history of a project.

What needs improvement?

It would be good to have a countdown timer to a deadline date so you could see 'days remaining' to work on a project to help schedule time, as currently it only shows the end date. 

Also, a way to ensure sub-items in a project has a bit more visibility would be ideal, rather than being hidden in a drop-down.

It would be good as well to include some more interactive features within Monday, for example, for mood-boarding ideas and an easier way to live comment/feedback on files without having to leave multiple separate comments in the notes section.

For how long have I used the solution?

I've used the solution for two years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

For SMEs in particular, it's very scalable. It's great

How are customer service and support?

I have a rep and she's always been helpful. We don't need much support as the system is very straightforward.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

No previous solution was there, other than Excel.

How was the initial setup?

The initial setup was easy and straightforward.

What about the implementation team?

We did the setup using an in-house team.

What's my experience with pricing, setup cost, and licensing?

The cost seems expensive, to begin with, however, it is well worth it if you utilize the system.

Which other solutions did I evaluate?

We also looked at Trello.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1851000 - PeerSpot reviewer
Programme Delivery Team Manager at CLT International
User
Great layout options, excellent project management capabilities, and a helpful deadline feature
Pros and Cons
  • "Using the deadline feature to manage priorities has been the most valuable."
  • "The ability to implement a timetabling functionality would be really useful for an education provider."

What is our primary use case?

As a provider of professional education, Monday.com is used within our environment to manage a program lifecycle, assign tasks to individuals, and manage the delivery of our products end-to-end. We use it for tracking workflow from individual programs, informing managers of capacity and availability within a team, and making live requests using the 'form' functionality for website changes (by way of example). 

Monday.com provides a holistic oversight of all the activity required to complete a project from start to finish.

How has it helped my organization?

Used as a project management tool, our business is able to utilize the clear visual display provided by Monday.com to manage workloads, allocate tasks, and have a greater oversight of tasks within each program. 

The ability to change the layout of each project to the form of a Gantt chart, kanban, table, and more allows for more accessibility within the same programme. Users are able to choose a view that they find most beneficial, without having an impact on the content visible for managers within the business.

What is most valuable?

Using the deadline feature to manage priorities has been the most valuable. Having a visual representation of the week and month ahead in the 'My work' category allows for improved organization and workflow planning. Being able to tag other colleagues to support with tasks and allocate jobs when members of the team are taking annual leave has also proved incredibly helpful. The tagged member of staff knows what the job required of them is, has a deadline allocated, and is able to receive further information using the comment feature - it saves lengthy handover documentation.

What needs improvement?

The ability to implement a timetabling functionality would be really useful for an education provider. Currently, dashboards can only be created with a small number of boards (20 I believe) which can limit the amount of information to view across multiple boards. We can implement more programs within one board, however, this is not always useful when programs need to be archived each sitting. 

Easier reporting functionality or more regular training in this area would also be of great value to the business.

For how long have I used the solution?

I've been using the solution for one year.

How was the initial setup?

The solution's setup was straightforward and easy to navigate.

Which other solutions did I evaluate?

We also looked into:

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850973 - PeerSpot reviewer
People Manager at Ellis Mather Group
User
Great time tracking capabilities, helpful automation, and great update visibility
Pros and Cons
  • "The best feature for us would be the automation and how they can be set up to email, provide an update, and assign to different people all on different triggers."
  • "I would really like to see the reporting functionality updated."

What is our primary use case?

We use Monday.com in our business as our main and core business strategy tracking platform allowing our strategy to be put in place, assigned to the relevant departments/team members, and then updates provided through the platform. Monday allows for all of this to be put in one place and the constant changes within the system allow for us to constantly grow our business strategy and ensure core objectives are reached throughout the year.

We are an e-commerce-based business that has multiple brands.

How has it helped my organization?

The system has helped improve our organization through better objective tracking. This has allowed us to put in place our business strategy and departmental strategy all into one platform and assign it to relevant team members who have specialities within the area.

Using Monday has also allowed us to use the time tracking feature which allows us to ensure the workload of our team isn't too high therefore ensuring that objective are still reached within the timeframe.

What is most valuable?

The best feature for us would be the automation and how they can be set up to email, provide an update, and assign to different people all on different triggers. The possibilities surrounding the automation allows for the platform to run itself with very little manual work behind it for objectives which may have fallen overdue etc.

A further additional feature that is useful is the inbox which allows you to see all updates that have occurred throughout the company on a given day. This ensures you don't miss an important objective update.

What needs improvement?

I would really like to see the reporting functionality updated. Sometimes it feels as if the reports are too visual and lack the hardcore data behind it. If you could get reports all in one place that would then allows reporting across multiple workspaces and boards, this would be awesome. 

Additionally, albeit small, being able to create smaller more custom automation would be beneficial and would allow for further enhancements to the system. 

Overall, Monday is a good platform and the improvements suggested are minimal and would only support the positive experience. 

For how long have I used the solution?

We have been using Monday.com for one year or more.

Which solution did I use previously and why did I switch?

We previously used Cascade (Executive Strategy).

What's my experience with pricing, setup cost, and licensing?

The pricing structure is all very transparent.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.