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SCOM vs Zenoss Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
59th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SCOM
Ranking in Network Monitoring Software
9th
Average Rating
7.8
Number of Reviews
80
Ranking in other categories
Event Monitoring (3rd)
Zenoss Cloud
Ranking in Network Monitoring Software
74th
Average Rating
8.4
Number of Reviews
8
Ranking in other categories
Application Infrastructure (32nd), Event Monitoring (14th), Server Monitoring (24th), IT Infrastructure Monitoring (59th), Container Monitoring (11th), Cloud Monitoring Software (41st), AIOps (20th)
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
May 3, 2024
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
GaneshRp - PeerSpot reviewer
Aug 21, 2024
Provides end-to-end application monitoring, inbuilt reporting and capable of monitoring the operating system
Might be the APM (Application Performance Monitoring) solutions, which it lacks compared to other tools. I don't know what other tools are in the market, so I don't know what SCOM lacks. I need to check, as it depends on the requirements. Once other teams have the requirement, and if that is not fulfilled, maybe they would have chosen another tool. But for me, whatever requirement my user provided has been fulfilled via SCOM. So there might be a few other requirements, which are from other teams, like software development teams, Java teams, and so on. They might have different requirements, but I haven't got those in my scope. That's the problem. If they had been in my scope, I would have started exploring it, and then I would have known if it's lacking or if it's already there because I haven't used a few features in SCOM, like distributed application monitoring and other stuff. In future releases, I would like to see APM solutions and dashboards like Grafana. It's not like Grafana. If it is possible to integrate with Grafana, that would be great because I have a lot of data in the data warehouse. If I get a chance to integrate with Grafana, I can show it there because SCOM collects a lot of data from the servers.
ClaudiaChen - PeerSpot reviewer
Jul 7, 2022
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"It can send messages to our ticketing system."
"It is a user-friendly product that requires almost no maintenance."
"Being able to make and customize management packs and send out notifications is very valuable."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"We have found the scalability capabilities to be okay."
"I like the historical reporting of observer metrics."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
"The most valuable feature is the flexible discovery mechanism."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The product offers good documentation that helps with initial training."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"It's easy to use."
 

Cons

"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The GI is difficult to work with and the reporting servers are also difficult."
"There could be more integration of SIM in the solution."
"The solution can be improved by expanding to cloud usage."
"It would be a much better product if Microsoft provided management packs with the product."
"Of course, price is always an issue with Microsoft and could be improved."
"I would like to see them improve their network monitoring."
"Stability and some performance issues exist and they need improvement."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"There was a problem with Zenoss and storage monitoring."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"The AI aspect needs to improve."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"It would be ideal if the product offered sound alerts."
 

Pricing and Cost Advice

"The solution is expensive."
"SCOM's pricing is average."
"The pricing and licensing are fair."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"Our Enterprise Agreement includes the price."
"We have an enterprise agreement that includes this product as part of it."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"The platform is cost-effective due to our existing Microsoft support."
"We have an EA with Microsoft, and it comes as part of the EA."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"It depends on the customer, what he wants."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Financial Services Firm
16%
Computer Software Company
12%
Government
10%
Manufacturing Company
9%
Computer Software Company
21%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
The platform is cost-effective due to our existing Microsoft support.
What needs improvement with SCOM?
Might be the APM (Application Performance Monitoring) solutions, which it lacks compared to other tools. I don't know...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a larg...
 

Comparisons

 

Also Known As

No data available
System Center Operations Manager, SCOM 2012
Cloud Monitoring, Zenoss Service Dynamics
 

Learn More

Video not available
 

Overview

 

Sample Customers

Information Not Available
Dialog Telekom
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about SCOM vs. Zenoss Cloud and other solutions. Updated: October 2024.
814,528 professionals have used our research since 2012.