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Mist AI and Cloud vs Ruckus Wireless WAN comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.6
Mist AI and Cloud offers reliable equipment, cost savings, and improved user satisfaction, despite high initial pricing.
Sentiment score
6.6
Ruckus Wireless WAN delivers strong ROI with extended lifespan and cost savings, especially valued in educational settings.
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
 

Customer Service

Sentiment score
6.7
Mist AI and Cloud provide reliable technical support, though experiences vary during transition and sales support phases.
Sentiment score
6.5
Ruckus Wireless WAN support is generally positive, but users desire more experienced staff and improved communication and contact options.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
The issues were mainly related to response time.
When we seek support, the service we expect is not promptly delivered, which can be time-consuming.
They would thoroughly troubleshoot issues.
 

Scalability Issues

Sentiment score
8.5
Mist AI and Cloud offers scalable, flexible network management for large enterprises and managed service providers ensuring seamless connectivity.
Sentiment score
7.7
Ruckus Wireless WAN is scalable and adaptable, with cloud options improving scalability despite hardware and licensing limitations.
I would rate scalability at nine out of ten.
In terms of scalability, Mist AI and Cloud is scalable.
I find the scalability quite good, with a rating of eight out of ten.
 

Stability Issues

Sentiment score
8.3
Mist AI and Cloud is praised for stability and reliability, with users rating it highly despite some unused features.
Sentiment score
8.2
Ruckus Wireless WAN is stable and reliable, performing well in high-density areas with mostly positive user feedback.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
 

Room For Improvement

Mist AI and Cloud need improvements in configuration, integration, documentation, support, pricing, language support, and marketing.
Improvements needed in support, documentation, UI, integration, licensing, delivery, analytics, and global coverage for competitive alignment.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
If Juniper or Mist can enhance the management of third-party devices, it would make sense, as the current functionalities offer limited insight compared to managing Juniper or Mist devices.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
There seems to be no visible improvement in the Gartner positioning, which is crucial even as companies like Huawei are also entering the wireless sector.
 

Setup Cost

Mist AI's pricing is competitive with reasonable licensing costs, offering a 20% edge over Aruba and Cisco, despite setup expenses.
Ruckus Wireless offers competitive pricing with flexible licensing, seen as a worthwhile investment for performance and coverage benefits.
Mist AI and Cloud is not an expensive tool and is very competitive.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
The price is always on the higher side, which impacts the perception of return on investment.
 

Valuable Features

Mist AI enhances network efficiency with advanced features, automation, and analytics, improving user experience and operational performance cost-effectively.
Ruckus Wireless WAN offers powerful performance, superior coverage, easy deployment, high user support, seamless roaming, and excellent IoT integration.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Juniper doesn't have a wireless LAN controller; they used to have it in the past, but recently everything about Juniper wireless LAN is on Mist AI.
The most valuable features are the advanced technologies like BeamFlex, which make a significant difference.
 

Categories and Ranking

Mist AI and Cloud
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
24
Ranking in other categories
Wireless LAN (18th)
Ruckus Wireless WAN
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Wireless WAN (2nd)
 

Mindshare comparison

While both are Enterprise Networking solutions, they serve different purposes. Mist AI and Cloud is designed for Wireless LAN and holds a mindshare of 1.7%, down 2.9% compared to last year.
Ruckus Wireless WAN, on the other hand, focuses on Wireless WAN, holds 33.0% mindshare, down 37.0% since last year.
Wireless LAN Market Share Distribution
ProductMarket Share (%)
Mist AI and Cloud1.7%
Aruba Wireless15.7%
Ruckus Wireless14.0%
Other68.6%
Wireless LAN
Wireless WAN Market Share Distribution
ProductMarket Share (%)
Ruckus Wireless WAN33.0%
Ubiquiti Wireless38.3%
Cambium Networks Wireless WAN12.3%
Other16.400000000000006%
Wireless WAN
 

Featured Reviews

RahulSivanandan - PeerSpot reviewer
Analytics and automation simplify wireless management and proactive troubleshooting
The analytics part of Mist AI and Cloud is really helpful, including correlation and event analysis. These features make Mist AI and Cloud stand out in the market. The automation capabilities are quite impressive, making it easy to manage and maintain. Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise. Additionally, the platform is easy to deploy.
Said Souhaiel - PeerSpot reviewer
Easy for us to apply and change parameters or consult the quality
I recommend using Ruckus. First of all, the cost and the price are okay compared to Cisco or Huawei. Secondly, the use is easy, and we have a significant result in terms of quality and signal level. We use it as an access point to provide Internet coverage for the public We have a few on-site…
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Educational Organization
9%
Financial Services Firm
8%
University
8%
Comms Service Provider
17%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise11
Large Enterprise13
 

Questions from the Community

What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
Mist AI and Cloud is not an expensive tool and is very competitive. Since there is a wide range of services and devices, it's hard to provide a particular price range. It would only be possible to ...
What needs improvement with Mist AI and Cloud?
If Juniper or Mist can enhance the management of third-party devices, it would make sense, as the current functionalities offer limited insight compared to managing Juniper or Mist devices.
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
What do you like most about Ruckus Wireless WAN?
Ruckus Wireless WAN is an easy-to-use solution.
What is your experience regarding pricing and costs for Ruckus Wireless WAN?
These are not cheap access points. If you want to go cheap, Ubiquiti is an option. I knew they were worth it because once deployed, they wouldn't require additional attention. They're not at Cisco ...
 

Also Known As

Mist Access Points
No data available
 

Overview

 

Sample Customers

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
American University of Sharjah, Dordt College, Drew University, Lamar University, Raroa School
Find out what your peers are saying about Hewlett Packard Enterprise, Ruckus, Cisco and others in Wireless LAN. Updated: August 2025.
867,676 professionals have used our research since 2012.