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Mist AI and Cloud vs Ruckus Wireless WAN comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Mist AI and Cloud provide reliable, cost-saving solutions with competitive pricing and benefits for Cisco-certified users.
Sentiment score
6.6
Ruckus Wireless WAN delivers strong ROI with extended lifespan and cost savings, especially valued in educational settings.
 

Customer Service

Sentiment score
7.1
Mist AI and Cloud's customer service has mixed reviews, citing fast support yet issues with reachability and response times.
Sentiment score
6.5
Ruckus Wireless WAN support is generally positive, but users desire more experienced staff and improved communication and contact options.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
When we seek support, the service we expect is not promptly delivered, which can be time-consuming.
They would thoroughly troubleshoot issues.
 

Scalability Issues

Sentiment score
8.5
Mist AI Cloud excels in scalability and flexibility, ideal for enterprises managing numerous access points with automatic optimizations.
Sentiment score
7.7
Ruckus Wireless WAN is scalable and adaptable, with cloud options improving scalability despite hardware and licensing limitations.
In terms of scalability, Mist AI and Cloud is scalable.
I would rate scalability at nine out of ten.
I find the scalability quite good, with a rating of eight out of ten.
 

Stability Issues

Sentiment score
8.3
Mist AI and Cloud are praised for stability, fault-tolerance, and dependability, enhanced by redundancy, AI, and efficient updates.
Sentiment score
8.2
Ruckus Wireless WAN is stable and reliable, performing well in high-density areas with mostly positive user feedback.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
 

Room For Improvement

Enhancements in configuration, integration, and support are needed for Mist AI, Cloud, and third-party device compatibility.
Improvements needed in support, documentation, UI, integration, licensing, delivery, analytics, and global coverage for competitive alignment.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
There seems to be no visible improvement in the Gartner positioning, which is crucial even as companies like Huawei are also entering the wireless sector.
 

Setup Cost

Mist AI offers competitive pricing, though significant licensing and setup costs, with varied pricing impacts in different regions.
Ruckus Wireless offers competitive pricing with flexible licensing, seen as a worthwhile investment for performance and coverage benefits.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
The price is always on the higher side, which impacts the perception of return on investment.
 

Valuable Features

Mist AI and Cloud streamline operations with AI automation, troubleshooting, and enhanced networking for efficient, cost-effective management.
Ruckus Wireless WAN offers powerful performance, superior coverage, easy deployment, high user support, seamless roaming, and excellent IoT integration.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
The most valuable features are the advanced technologies like BeamFlex, which make a significant difference.
 

Categories and Ranking

Mist AI and Cloud
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
23
Ranking in other categories
Wireless LAN (18th)
Ruckus Wireless WAN
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Wireless WAN (2nd)
 

Mindshare comparison

While both are Enterprise Networking solutions, they serve different purposes. Mist AI and Cloud is designed for Wireless LAN and holds a mindshare of 1.9%, down 3.1% compared to last year.
Ruckus Wireless WAN, on the other hand, focuses on Wireless WAN, holds 35.6% mindshare, down 36.9% since last year.
Wireless LAN
Wireless WAN
 

Featured Reviews

RahulSivanandan - PeerSpot reviewer
Analytics and automation simplify wireless management and proactive troubleshooting
The analytics part of Mist AI and Cloud is really helpful, including correlation and event analysis. These features make Mist AI and Cloud stand out in the market. The automation capabilities are quite impressive, making it easy to manage and maintain. Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise. Additionally, the platform is easy to deploy.
Udit Narayan - PeerSpot reviewer
Offers robust outdoor connectivity, but signal strength and support need improvement
In Cisco, there is a configuration where it automatically switches from the 2.4 GHz to 5.2 GHz frequency. But with Ruckus, usually, we need to manually define whether we want to use the 2.4 GHz or 5.2 GHz. Another point is that its penetration power is low when we are using it in any location with more walls, as the signal strength diminishes. So, the signal strength and the penetration power of the signal should be improved. It is not like Cisco. We are using Cisco APs also, but Cisco APs perform better when we compare them with Ruckus. In future releases, I would like to see automatic switching between 2.4 GHz and 5.2 GHz frequencies. We should not have to set it manually. It should automatically change its frequency based on the load. For example, if the number of users increases, then its frequency should change automatically, switching to the less congested band.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Educational Organization
15%
Financial Services Firm
7%
University
7%
Comms Service Provider
15%
Computer Software Company
10%
Financial Services Firm
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing. The solution is priced per device.
What needs improvement with Mist AI and Cloud?
The support needs improvement. Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively. The reachability, access, and response time of the suppo...
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
What do you like most about Ruckus Wireless WAN?
Ruckus Wireless WAN is an easy-to-use solution.
What is your experience regarding pricing and costs for Ruckus Wireless WAN?
The price is always on the higher side, which impacts the perception of return on investment.
 

Also Known As

Mist Access Points
No data available
 

Overview

 

Sample Customers

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
American University of Sharjah, Dordt College, Drew University, Lamar University, Raroa School
Find out what your peers are saying about Hewlett Packard Enterprise, Ruckus, Cisco and others in Wireless LAN. Updated: June 2025.
861,390 professionals have used our research since 2012.