We compared Cisco Meraki Wireless LAN and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Cisco Meraki Wireless LAN is praised for its stability, performance, and visibility, with exceptional customer service and reasonable pricing. Mist AI and Cloud stand out for their intuitive interface, AI-driven analytics, and proactive troubleshooting, with positive ROI and responsive customer support. Areas of improvement for both include network stability, reliability, and user interface enhancements.
Features: Cisco Meraki Wireless LAN offers stability, good performance, complete visibility, easy setup, user-friendly interface, cloud management, and device control. Mist AI and Cloud prioritize intuitive UI, easy setup, seamless integration, AI-driven analytics, proactive troubleshooting for faster problem resolution, and improved network performance.
Pricing and ROI: The setup cost for Cisco Meraki Wireless LAN is reported to be minimal and straightforward, while Mist AI and Cloud also offer a manageable setup cost. Both products have straightforward licensing processes, contributing to a positive user experience., The ROI for Cisco Meraki Wireless LAN has been positive, with improved network performance and enhanced security. Mist AI and Cloud have also provided significant returns on investment, with increased efficiency and cost savings. Both solutions offer valuable features and capabilities.
Room for Improvement: Cisco Meraki Wireless LAN has room for improvement in signal strength, network stability, user interface, compatibility, firmware updates, and customer support. Mist AI and Cloud need enhancements in performance, reliability, system delays, disruptions, interface intuitiveness, and user-friendliness.
Deployment and customer support: The reviews for Cisco Meraki Wireless LAN indicate that the duration for establishing a new tech solution can vary, with some users taking three months for deployment and an additional week for setup. In contrast, the reviews for Mist AI and Cloud also mention three months for deployment and a week for setup, but suggest that these timeframes should be considered separately in some cases., The customer service of Cisco Meraki Wireless LAN is known for its exceptional support, promptness, and effectiveness. Customers appreciate the knowledgeable staff and their helpful guidance in resolving issues efficiently. On the other hand, Mist AI and Cloud have received positive feedback for their availability, responsiveness, prompt guidance, and expert assistance, contributing to a positive user experience.
The summary above is based on 61 interviews we conducted recently with Cisco Meraki Wireless LAN and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"The solution is stable."
"With Mist, every Wednesday they roll out new features."
"The most useful feature of Juniper Wireless AP is the reporting Marvis."
"You can easily monitor, manage, and cover all your IT equipment."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"The most valuable feature of the solution is Marvis, the AI-driven network management system."
"The simplicity is great."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"We can deploy it and check in on our customers without having an on-site connection or an on-site infrastructure for elderly customers."
"The emailing of statuses is the most valuable feature."
"The flexibility, since it's a cloud service, is the most valuable feature of this solution."
"It's a stable product."
"The product offers HA solutions and redundancy features to ensure reliable operations."
"Allows for cloud-based management of your Wi-Fi network."
"The dashboard to keep track of 30 or so APs, switches, routers and logs, is invaluable. I liked the UX on this."
"The interface makes it easy to manage."
"I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten."
"Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten."
"Regarding features, the solution seems to be very intuitive."
"Ability to control the access points by groups."
"The AI deployment process involves adding access points and placing them in the designated area. The AI system automatically adjusts channel selection and transmission power without any issues with stability or throughput. It has improved network performance."
"The triangulation feature can be used to determine where a person is in relation to the access point."
"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."
"Natural language patching is an important feature."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"Juniper Mist Wireless Access Points’ support services need improvement."
"The solution is expensive."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"The price could be better."
"Enrolling into the tool is a tedious process."
"There is room for improvement in terms of support and installation."
"If you want to do more specific stuff, it's a bit limited."
"In a future release, they should offer a next-generation UTM, where you can manage all items and the network, and have it include a lot of security features like fingerprinting functionality."
"The technical support for Meraki needs improvements made to the waiting times."
"The cost of the devices and the solution itself could be more competitive."
"The solution's pricing could be improved."
"The only thing that always causes problems with Meraki is the license. It's a bit of a bugbear with Meraki, and it remains today. So it's an unusual concept compared to the other products in the marketplace, but then it does cause a bit of a nuisance from time to time."
"It is expensive. Juniper seems to have a lot more to offer for future expansion. Juniper has some features that are not there in this solution."
"The way Cisco Meraki Wireless LAN groups certain things, as far as the devices for either monitoring and or configuring them should be done better. They should be grouped a little bit differently because if I want to configure something, a different setting on an SSID, I have to go to their specific area where I would have thought it should be clumped as a dropdown menu in another area."
"It is not a very stable solution."
"Configuration could be improved."
"If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price."
"Sometimes it takes a lot of time for the access point to connect with the cloud."
"There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."
"The inter-functionality with other vendors was a negative for us."
"There are some technical issues that may require attention"
"Juniper should integrate all their dashboards instead of having separate dashboards...Since it lacks the integration of dashboards, Juniper needs to improve it."
"Mist AI and Cloud should improve its integrations."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Cisco Meraki Wireless LAN is ranked 4th in Wireless LAN with 115 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 21 reviews. Cisco Meraki Wireless LAN is rated 8.2, while Mist AI and Cloud is rated 7.6. The top reviewer of Cisco Meraki Wireless LAN writes "Offers good mobility, stability and scalability ". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Cisco Meraki Wireless LAN is most compared with Aruba Wireless, Ruckus Wireless, Ubiquiti Wireless, Cisco Wireless and Huawei Wireless, whereas Mist AI and Cloud is most compared with Aruba Wireless, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Meraki Dashboard. See our Cisco Meraki Wireless LAN vs. Mist AI and Cloud report.
See our list of best Wireless LAN vendors.
We monitor all Wireless LAN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
