LogMeIn Central vs LogMeIn Pro comparison

The compared LogMeIn Central and LogMeIn Pro solutions aren't in the same category. LogMeIn Central is ranked #8 in RMM , with an average rating of 10.0, and holds a 4.1% mindshare in the category. LogMeIn Pro is ranked #22 in VUS , with an average rating of 9.0, and holds a 1.3% mindshare. Additionally, 100% of LogMeIn Central users are willing to recommend the solution, compared to 86% of LogMeIn Pro users who would recommend it.

LogMeIn Central

Read 19 LogMeIn Central reviews

664 Views
397 Comparison Views

100% willing to recommend

LogMeIn Pro

Read 20 LogMeIn Pro reviews

709 Views
424 Comparison Views

86% willing to recommend

LogMeIn Central

LogMeIn Pro

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Executive Summary

We performed a comparison between LogMeIn Central and LogMeIn Pro based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: June 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (8th)

LogMeIn Pro

Average Rating

9.0

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

Remote Access (22nd)

Mindshare comparison

LogMeIn Central and LogMeIn Pro aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 4.1%, down 4.8% compared to last year.
LogMeIn Pro, on the other hand, focuses on Remote Access, holds 1.3% mindshare, up 1.0% since last year.

Remote Monitoring and Management (RMM)

Remote Access

Featured Reviews

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Good remote services feature and easy to setup

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution has allowed granular permission access to machines, very consistent and solid most of the time."

"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."

"The initial setup was simple."

"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."

"Provides remote access, allows me to get inside our network to be able to fix problems."

"It allows you to transfer along with many other functions."

"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."

"Unattended remote assistance."

More LogMeIn Central pros

"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location."

"If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something."

"The biggest thing is the flexibility, you can use it as long as you can get an internet connection. You can use it pretty much anywhere you're at. It just makes it a lot easier. We are a small staff, and if nobody is in the office, LogMeIn gives us secure access to get in there."

"They recently included the Kaspersky Security Suite as part of their Central Product."

"Being able to remote access my computer means I can work at night from my house."

"I would tell others who are looking into this solution that I feel that it's a secure solution. I never had any issues with its security element. I think that it's very simple to use. I think it is user-friendly, and you can work between computers pretty well on it."

"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer. Going the other way, sometimes I'll go to my home computer to do adjustments to my accounting system there."

"This is a very reliable product and I've never had it crash."

More LogMeIn Pro pros

Cons

"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "

"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."

"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."

"The initial load is terribly slow and often has delays with the login page loading."

"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."

"Sometimes it just fails to load."

"The solution is expensive as hell."

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

More LogMeIn Central cons

"The only issue is that they could have a tier between 10 seats and 50."

"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."

"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."

"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."

"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."

"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."

"Remote Access for external and internal customers."

"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."

More LogMeIn Pro cons

Pricing and Cost Advice

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"The price is a little high but it's competitive. The licensing process is fairly easy."

"The solution's price is reasonable."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app. It costs me a lot of money every month at LogMeIn. "

More LogMeIn Central pricing and cost advice

"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that."

"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."

"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."

"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."

"It is very good."

"I did not deal with the financial aspect but my impression is that they are more expensive."

"Lower the price for an individual user. "

"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."

More LogMeIn Pro pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Manufacturing Company

University

Financial Services Firm

12%

Manufacturing Company

11%

Computer Software Company

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about LogMeIn Central?

It is a scalable solution.

See all answers

What is your experience regarding pricing and costs for LogMeIn Central?

The solution's price is reasonable.

See all answers

What needs improvement with LogMeIn Central?

They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower device limit plans.

See all answers

What do you like most about LogMeIn Pro?

The remote services feature is definitely the most valuable, along with the capability to print remotely.

See all answers

What is your experience regarding pricing and costs for LogMeIn Pro?

The only issue is that they could have a tier between 10 seats and 50. But for 10 seats, the price is fair.

See all answers

What needs improvement with LogMeIn Pro?

See all answers

Comparisons

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Compared 20% of the time

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Compared 15% of the time

Datto Remote Monitoring and Management vs LogMeIn Central

Compared 14% of the time

Atera vs LogMeIn Central

Compared 10% of the time

ConnectWise Automate vs LogMeIn Central

Compared 9% of the time

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Microsoft Remote Desktop Services vs LogMeIn Pro

Compared 37% of the time

LogMeIn Rescue vs LogMeIn Pro

Compared 20% of the time

Microsoft Intune vs LogMeIn Pro

Compared 8% of the time

BeyondTrust Remote Support vs LogMeIn Pro

Compared 7% of the time

GoToMyPC vs LogMeIn Pro

Compared 7% of the time

More LogMeIn Pro Competitors

Product Reports

Buyer's Guide

LogMeIn Central

June 2025

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Buyer's Guide

LogMeIn Pro

June 2025

Download LogMeIn Pro product report

Overview

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

Helping people and businesses access their digital lives from virtually anywhere, on any device.

GoTo

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

The North Face, Slingbox, Lutron, The Weather Company

Buyer's Guide

Remote Monitoring and Management (RMM)

June 2025

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