We performed a comparison between LogMeIn Pro and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Scalability-wise, I rate the solution a ten out of ten."
"I would tell others who are looking into this solution that I feel that it's a secure solution. I never had any issues with its security element. I think that it's very simple to use. I think it is user-friendly, and you can work between computers pretty well on it."
"Technical support was able to address everything that I asked in a timely, responsible, satisfactory manner."
"Being able to remote access my computer means I can work at night from my house."
"It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly."
"User interface."
"The biggest thing is the flexibility, you can use it as long as you can get an internet connection. You can use it pretty much anywhere you're at. It just makes it a lot easier. We are a small staff, and if nobody is in the office, LogMeIn gives us secure access to get in there."
"The ability to easily connect back and retrieve data from the computer systems that I have."
"It's pretty stable."
"The most valuable features are availability and security."
"Microsoft Remote Desktop Services is stable and reliable."
"The solution is easy to use."
"The performance is one of the main features of this solution."
"The solution is easy to deploy and there are many features available that you can turn on or off depending on your budget."
"It's simple and easy to use."
"Installing Microsoft Desktop Services is straightforward."
"Remote Access for external and internal customers."
"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."
"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. "
"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."
"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."
"The high pricing of the product is its only shortcoming that needs improvement."
"Sometimes the server stops working, and we don’t know why. Occasionally we’ll get a message to the effect of "There is no remote license.""
"We'd like more granular security control of the desktop services."
"The solution should have better security."
"Teams component can be a bit cumbersome to use. It takes some time to get it working as expected."
"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
"The pricing could be better."
"We've had issues with security breaches."
"The training profiles could be better."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
LogMeIn Pro is ranked 14th in Remote Access with 20 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. LogMeIn Pro is rated 9.0, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of LogMeIn Pro writes "Good remote services feature and easy to setup". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". LogMeIn Pro is most compared with LogMeIn Rescue, ConnectWise ScreenConnect, LogMeIn Central, BeyondTrust Remote Support and Dameware Remote Support, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access. See our LogMeIn Pro vs. Microsoft Remote Desktop Services report.
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