Sponsored
 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.0
Number of Reviews
168
Ranking in other categories
Configuration Management (3rd), Remote Access (4th), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (3rd)
IBM MaaS360
Average Rating
7.8
Number of Reviews
34
Ranking in other categories
Enterprise Mobility Management (EMM) (8th)
Lookout
Average Rating
7.2
Number of Reviews
5
Ranking in other categories
Secure Web Gateways (SWG) (24th), Mobile Data Protection (7th), Cloud Access Security Brokers (CASB) (12th), Threat Intelligence Platforms (18th), Endpoint Detection and Response (EDR) (43rd), Mobile Threat Defense (2nd), ZTNA as a Service (13th), ZTNA (10th), Secure Access Service Edge (SASE) (18th)
 

Mindshare comparison

As of June 2024, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 36.2%, down from 39.4% compared to the previous year. The mindshare of IBM MaaS360 is 4.9%, up from 4.5% compared to the previous year. The mindshare of Lookout is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
Unique Categories:
Configuration Management
12.3%
Remote Access
4.5%
No other categories found
Secure Web Gateways (SWG)
0.4%
Mobile Data Protection
7.1%
 

Featured Reviews

NS
Oct 13, 2023
Extremely scalable and suitable for businesses of various sizes
The scalability of Intune is highly rated by engineers for its flexibility. It is easy to scale, primarily due to the licensing options. You can start with a smaller scope, say, with 40-50,000 employees, who want to use corporate devices with Intune. As your organization grows, you can easily expand, going up to more than 100,000 users, and incrementally add licenses as needed, be it on a quarterly or monthly basis. This makes Intune a versatile solution for businesses of various sizes. At our company, for mobile devices and laptops, we have 30,000 users. I would rate the scalability of the solution as a ten out of ten.
JM
Jan 17, 2022
It forces people to secure their phones in order to access email
In this scenario, we only used MaaS for telephones, not computers. We used the MaaS360 IBM mobile management tool to protect email accounts on phones, ensuring they were compliant.  MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their…
AP
May 23, 2023
User-focused design makes it easy to understand, and operations running in background provide peace of mind
In any of the discussions that we've had with their technical teams, they have been very knowledgeable and helpful in certain aspects. They have a lot of partnerships, from what we can tell, and that does start to make the waters a little bit murky. They have third parties that provide functionality and there is a concern that we're going to be bounced around between five different groups to get help for a problem. If you describe it incorrectly, all of a sudden you're with a group that can't help you and they have to forward you to another group. They have been very responsive and super helpful when it comes to any of the issues we've identified. Still, that concern about being bounced around between multiple partners detracts from the overall experience.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"I like the group policy management feature, which performs application monitoring and device enrollment."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"It's normally able to meet 100% expectations of our customers."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"We have a BYOD policy, and this solution helps us manage our devices."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"The tool's most valuable features are application, distribution, and security. It helps to block user access."
"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"The solution is easy to implement."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
 

Cons

"Lacks the ability to deploy more ways of management, managing devices and processing the policies."
"There are a couple of issues with stability."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"The technical support could be improved."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"It needs certificate provisioning for S/MIME purposes."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"The UI also needs improvements because it is complex for end-users. We have had feedback from a few users in our organization who found the UI is not feasible for tracking and analyzing all the processes and monitoring all the devices."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"Its integration with Microsoft Teams could be better."
"The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products."
"It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
 

Pricing and Cost Advice

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."
"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"The E5 license is expensive."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
"Fees are monthly and it's approximately $8 per user."
"Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
"The solution is cost-effective."
"MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
"The solution is expensive."
"I rate IBM MaaS360’s pricing a six out of ten."
"I rate IBM MaaS360's pricing a six out of ten."
"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
"The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
"In terms of feature performance versus cost, they're a good value."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
12%
Government
7%
Financial Services Firm
7%
Computer Software Company
13%
Government
12%
Manufacturing Company
8%
Construction Company
7%
Computer Software Company
19%
Manufacturing Company
10%
Financial Services Firm
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier.
What is your experience regarding pricing and costs for Lookout?
The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For ex...
What needs improvement with Lookout?
The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution. More...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Fiberlink MaaS360, MaaS360
CipherCloud
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bancroft, Garuda Indonesia
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM). Updated: May 2024.
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