The project goal was to allow staff to run applications with admin privileges without being admins, which was the product's most important feature. The company had distinct groups of staff with different requirements, which weren't fulfilled by giving them all admin rights. The solution's data granularity allowed us to define specific use cases and population types and categorize users based on that. This gave us good control over the system. Privileged Remote Access not needing a VPN was a requirement in this case, as the user didn't implement a VPN, nor did they want to. This feature was a plus for the customer. From what we observed the security provided by RPA is very good. The solution being available in multiple formats was necessary in this case, as the client was adamant that the solution needed to be SaaS; a requirement for their IT configuration. The ability to test issues was crucial to them. The solution has improved the security of the client's network. Not needing to share passwords was crucial to the client. They were hesitant about credential sharing because of the suffered cryptographic attack. Having an all-in-one solution was vital in this case, as most of the users did not have technical expertise. This necessitated a solution that is easy to use and implement, and an all-in-one solution simplifies the process significantly.
