TeamViewer and Skype for Business compete in the realms of remote access/control and communication, respectively. TeamViewer has the edge in remote capabilities like cross-platform access and remote reboot, whereas Skype for Business excels in communication with strong web conferencing and Microsoft integration.
Features: TeamViewer offers remote access across various NAT and firewall barriers, allowing seamless cross-platform compatibility and remote reboot capability. Users appreciate its high performance and quick connectivity. Skype for Business supports seamless communication with robust web conferencing, VoIP capabilities, and tight integration with Microsoft tools, enhancing collaborative efforts.
Room for Improvement: TeamViewer requires better Linux support, enhanced compatibility between versions, and improved clipboard management. Users desire improved session stability. Skype for Business could benefit from refined video quality, better integration with non-Microsoft products, and a more user-friendly interface. Interoperability and session management need attention in both solutions.
Ease of Deployment and Customer Service: TeamViewer is known for its easy setup and reliable customer service, with many users resolving issues independently. It supports on-premises installations effectively. Skype for Business, being cloud-centric, integrates seamlessly within Microsoft environments but might demand more initial setup. User feedback on its support varies, often reflecting implementation challenges.
Pricing and ROI: TeamViewer may seem costly but delivers rapid ROI by reducing travel costs and enhancing productivity. A free version helps users assess their needs before purchasing. Skype for Business, part of Office 365, offers a cost-effective solution for Microsoft-heavy organizations but might be perceived as expensive in certain regions. Its ROI relies on fully leveraging its features to justify costs.
TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.
TeamViewer Features
TeamViewer has many valuable key features. Some of the most useful ones include:
TeamViewer Benefits
There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:
Reviews from Real Users
TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.
Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”
“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.
Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
