Skype for Business vs TeamViewer comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Skype for Business
Ranking in Virtual Meetings
4th
Average Rating
7.8
Number of Reviews
60
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Virtual Meetings
3rd
Average Rating
8.6
Number of Reviews
85
Ranking in other categories
Remote Access (1st)
 

Mindshare comparison

As of June 2024, in the Virtual Meetings category, the mindshare of Skype for Business is 6.3%, down from 8.2% compared to the previous year. The mindshare of TeamViewer is 4.4%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
Unique Categories:
No other categories found
Remote Access
21.4%
 

Featured Reviews

FQ
Jan 5, 2023
Easy to use , with nice integration, and very scalable
Our primary use case is for meetings, online meetings, internal meetings, and  with vendors The integration with Microsoft Outlook for creating and scheduling meetings is nice. I believe that this software is very much like the others, for example, Microsoft teams. I would like to see an updated…
Darshan Makhecha - PeerSpot reviewer
Sep 2, 2022
Reliable, user-friendly, and flexible
In my personal use case, I connected my system with the computer diagnostic center. There were some software updates and there were some temp file issues that I dealt with and I would troubleshoot using TeamViewer The solution enhanced our productivity and has smooth remote accessibility. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well."
"The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good."
"The most valuable feature is how useful it has been for virtual meetings during the pandemic."
"The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files."
"I have found Skype for Business to be stable."
"The most valuable features of the solution are that it is quick and easy to use. It is a good tool for group calls."
"The most valuable feature of Skype for Business is overall it is an okay solution."
"The solution is scalable and is capable of working on every appliance on every operating system."
"It is fairly feature-rich and stable."
"The most valuable features of I use TeamViewer are the ease of access and frequent updates."
"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."
"I am satisfied with TeamViewer, and its performance."
"I have been satisfied with TeamViewer overall."
"It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."
"The most important feature of TeamViewer is its ease of use."
"The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things."
 

Cons

"Going forward, I would like to see better call quality and reliability."
"There might be some invitation issues with Skype for Business."
"Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage."
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."
"The video conferencing quality can be improved."
"Skype for Business could improve the interface. It could be easier to use. Additionally, it's hard to find the people or add people you want to communicate with."
"The initial setup could be simplified."
"I would like to see an updated user interface and layout even though no functionality is missing."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
"I would like to see TeamViewer support multiple platforms."
"The performance could always be better."
"It becomes complicated to switch from one monitor to another for different windows."
"It should have ability to display notes in the computer list."
"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."
"TeamViewer could be more secure."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
 

Pricing and Cost Advice

"The licensing is billed on a yearly basis."
"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
"I am using a corporate account for which I have not made any payments."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"Our company pays for a license for us to use the solution."
"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"Previously, I did not use another solution."
"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."
"The version of the solution we are using is free."
"The price of the license could be less expensive."
"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."
"TeamViewer has multiple licensing options."
"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
787,779 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
88%
Computer Software Company
2%
Government
2%
Financial Services Firm
2%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Skype for Business?
The solution's functionality needs to be moved to Microsoft Teams. Its technology is outdated.
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
 

Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
No data available
 

Overview

 

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Skype for Business vs. TeamViewer and other solutions. Updated: May 2024.
787,779 professionals have used our research since 2012.