Executive SummaryUpdated on Sep 9, 2024
SentinelOne Singularity Complete and Symantec Endpoint Security Complete are advanced endpoint protection solutions with distinct benefits. Symantec Endpoint Security Complete seems to have the upper hand due to its robust feature set and perceived higher value for its price.
Features: SentinelOne Singularity Complete provides real-time threat detection, automated response capabilities, and AI-driven threat hunting. Symantec Endpoint Security Complete offers comprehensive malware protection, advanced threat analysis, and endpoint detection and response (EDR). Users value Symantec’s extensive feature set slightly more, though both products are highly regarded.
Room for Improvement: SentinelOne could improve its reporting functionalities, enhance user interface intuitiveness, and expand integration capabilities. Symantec Endpoint Security needs enhancements in integration with third-party tools, better user interface design, and more customizable alert options. Both have room for user-requested features, but their focus areas for improvement differ.
Ease of Deployment and Customer Service: SentinelOne Singularity Complete is praised for its straightforward deployment process and responsive customer service. Symantec Endpoint Security Complete receives mixed feedback on deployment complexity but is commended for its effective customer support. Users find SentinelOne easier to deploy, though Symantec provides equally competent customer service.
Pricing and ROI: Reviews indicate that SentinelOne Singularity Complete offers competitive pricing with positive ROI, while Symantec Endpoint Security Complete is perceived as costlier but justifiable due to its comprehensive features and strong ROI. Users view SentinelOne as a cost-effective option, whereas Symantec is seen as a premium choice with substantial returns.
