OpenText Operations Bridge vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

OpenText Operations Bridge
Ranking in Event Monitoring
8th
Average Rating
7.8
Number of Reviews
44
Ranking in other categories
IT Operations Analytics (10th), Cloud Monitoring Software (34th)
OpsRamp
Ranking in Event Monitoring
4th
Average Rating
7.8
Number of Reviews
10
Ranking in other categories
IT Infrastructure Monitoring (17th), AIOps (6th)
 

Mindshare comparison

As of June 2024, in the Event Monitoring category, the mindshare of OpenText Operations Bridge is 6.5%, up from 5.8% compared to the previous year. The mindshare of OpsRamp is 12.4%, up from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
Unique Categories:
IT Operations Analytics
6.4%
Cloud Monitoring Software
0.5%
IT Infrastructure Monitoring
2.6%
AIOps
10.1%
 

Featured Reviews

DS
Jun 22, 2022
Good log file monitoring, events correlation but is quite expensive
We use this solution primarily to monitor servers, to do some log file monitoring, events correlation, and events duplication as well as dashboarding We have a bunch of critical servers and applications. We are able to monitor using this product to create a dashboard and have automatic alerts to…
AbhisekPattojoshi - PeerSpot reviewer
Jul 13, 2022
Fantastic technical support with great onboarding, configuration and integration
We primarily use it for IT operations management An area of improvement would be application monitoring, but OpsRamp is currently working on improving it. The most valuable feature is artificial intelligence. We have been using this solution for more than ten years. It is a stable solution,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the solution are its grouping scripts and event focus."
"It's a very good product overall."
"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."
"The preloaded rules and ways to monitor your systems are a must."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"The initial setup is pretty straightforward. It's not complex at all."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"I've found the solution to be very scalable."
"The technical support is fantastic, and they are fast to respond."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"Most features work fine."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
 

Cons

"The price is quite expensive, and because of this, we may try another solution."
"The service takes a very long time to start and it requires a lot of resources."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"pology-based event correlation does not work well with NNM events."
"The initial setup of this tool is complex for people who lack experience with it."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"The initial setup is a little bit complex."
"OpsRamp cannot be scaled for big and large company deployments."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
"An area of improvement would be application monitoring."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"Automation is currently quite complex and needs to be improved."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
 

Pricing and Cost Advice

"The licensing cost for this solution is approximately $1,000 USD."
"Setup costs can be high depending on the partner, but it is worth it."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"It is competitive."
"The cost is very high."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"There is an annual licensing fee to use OpsRamp."
"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
"OpsRamp is a cost-effective solution."
"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
report
Use our free recommendation engine to learn which Event Monitoring solutions are best for your needs.
787,779 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
19%
Financial Services Firm
19%
Government
10%
Computer Software Company
10%
Computer Software Company
17%
Manufacturing Company
13%
Financial Services Firm
10%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices a...
What needs improvement with OpsRamp?
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time,...
 

Also Known As

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
No data available
 

Learn More

 

Overview

 

Sample Customers

GE Money Bank, Bank AlJazira, Tech Mahindra
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about OpenText Operations Bridge vs. OpsRamp and other solutions. Updated: May 2024.
787,779 professionals have used our research since 2012.