Omada Identity vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Omada Identity
Ranking in User Provisioning Software
3rd
Ranking in Identity Management (IM)
4th
Average Rating
8.2
Number of Reviews
46
Ranking in other categories
Customer Identity and Access Management (CIAM) (4th)
Symantec Identity Governanc...
Ranking in User Provisioning Software
9th
Ranking in Identity Management (IM)
20th
Average Rating
7.6
Number of Reviews
65
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Identity Management (IM) category, the mindshare of Omada Identity is 4.1%, down from 5.4% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 3.0%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
Unique Categories:
User Provisioning Software
5.6%
Customer Identity and Access Management (CIAM)
3.6%
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
Apr 19, 2024
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
DS
Apr 18, 2023
Good product with stable use cases
I've used it to manage users, create and update, delete users, change passwords, and assign and change rules. Those are some of the most important cases The most valuable feature, in my opinion, is the option to deploy this solution as a virtual appliance. It's an easy and fast way to deploy the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customer success and support teams have been crucial."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"It offers a nice price. It's mid-range."
"Using the implementation guide, I was able to implement the solution with ease."
"Governance."
"It is easy to use, and does not requires an extensive programming or development background."
"Word mining and risk campaigns are the most valuable features of this solution."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"The solution is easy to scale."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
 

Cons

"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"The reporting on the warehouse data and the import process both have room for improvement."
"Omada Identity has a steep learning curve."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"I would like to search on date fields, which is not possible now."
"The security permission inside Omada needs improvement. It's tricky to set up."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"They should easier and better integration with other software."
"The product works slowly while accessing cloud-native solutions."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"The product's technical support could be better."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"The support from Symantec Identity Governance and Administration could improve."
"The solution is not the best or the fastest available."
 

Pricing and Cost Advice

"The pricing for Omada Identity is fair."
"The pricing is too high for SMBs."
"Omada is expensive."
"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
"The pricing is okay."
"It is licensed per managed user per year."
"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."
"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
"The price is flexible for our existing customers."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The product has a good price in competition with another product with the same solution."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"Pricing and licensing models are adequate and reasonable."
"The connector is free, and bundled with the product."
"Compared to other options, CA products are not that expensive."
"The price is based on the number of users."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
7%
Government
7%
Computer Software Company
26%
Financial Services Firm
14%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity?
We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access.
What is your experience regarding pricing and costs for Omada Identity?
My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begi...
What needs improvement with Omada Identity?
There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a recalculation of an identity, it's hard to understand what was incorrect before you...
What do you like most about Symantec Identity Governance and Administration?
The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
What needs improvement with Symantec Identity Governance and Administration?
The product works slowly while accessing cloud-native solutions. They should work on their ability to integrate with third-party vendors. Additionally, cloud networking features and Azure, AWS, and...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Learn More

Video not available
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
Acciona, Core Blox, DBS
Find out what your peers are saying about Omada Identity vs. Symantec Identity Governance and Administration and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.