Microsoft Intune vs OpenText ZENworks Configuration Management comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Intune
Ranking in Configuration Management
3rd
Average Rating
8.0
Number of Reviews
168
Ranking in other categories
Remote Access (4th), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (3rd)
OpenText ZENworks Configura...
Ranking in Configuration Management
20th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Configuration Management category, the mindshare of Microsoft Intune is 12.3%, up from 10.0% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
Unique Categories:
Remote Access
4.5%
Enterprise Mobility Management (EMM)
36.2%
No other categories found
 

Featured Reviews

DS
Apr 3, 2024
A modern, cloud-based solution for centralized management
It is a modern tool. It is a cloud-based or software-as-a-service tool that gives you centralized management at one location. You have good dashboards. You have pretty much everything at a single location. You can manage different settings in one place. It is about manageability. It also gives you access from any place. It is a cloud solution, so as long as you have connectivity, you can do pretty much everything. Intune brings all of the endpoint and security management tools into one place, but it is a lengthy process because I have been working for large organizations. They have been heavily dependent on on-premise services for years or decades, so the transition always takes time, but it is pretty successful. It is a good tool, but in security, there are dependencies, so it takes time for the transition to be successful. We have been using different security baselines and CIS or NAS methodology. It is a difficult process. Especially when you do GPO migration, not all settings are yet directly supported in Intune. Sometimes, you have to do a bit of workaround, power shell settings, and registry settings. It is tricky, but it is a key area for a successful transition. Intune does not yet provide full endpoint visibility and IT control across device platforms. There is still a significant gap between all the systems we used on-premise and Intune. It is probably going to take time for Microsoft to fill the gap. Sometimes, you have to use third-party products, and sometimes, you have to use workarounds. It is a tricky one, but Microsoft is moving in the right direction, slowly but surely. In terms of user experience, users do not use Intune. From the user perspective, it is about the performance and the impact, and there are some analytical tools to measure performance, reliability, etc. The built-in reporting is pretty good. Intune affects IT productivity. From the IT operations perspective, things are much more simplified. The transition also enforces some cleanups, optimization, etc. It is definitely a great improvement for the IT organization. Intune itself has probably not reduced the risk of security breaches, but there are many add-ons. There are many security products from Microsoft that integrate with Intune and Azure. Its reporting is great. By having the right knowledge and the right understanding, you can utilize this. There are some security baselines that you can utilize in Intune, which are coming out of the box. Microsoft is providing its own products for security, and this is probably an area we should explore. Intune helps to save costs. As a part of the transition from on-premises to Intune, you can decommission your legacy infrastructure such as SCCM and domain controllers. Intune has helped to consolidate vendors. It is one product, and Microsoft is trying to fill all the gaps with the add-ons. Microsoft is constantly adding functionality pretty much on a monthly basis. Utilizing a single vendor or single tool set is always good. This consolidation affects the licensing costs. When you have a single vendor, you have more options for contract negotiation, license discounts, etc. It is very important that the capabilities of the Intune Suite are integrated with Microsoft 365 and Microsoft Security for both cloud and co-managed devices. You have a single pane and the same toolset. It is always good to utilize a single product.
it_user368043 - PeerSpot reviewer
Jan 11, 2016
It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long.
It allows us to deploy applications and primitive desktops globally We use it for managing our desktops. We have 350,000 desktops and it allows us to manage and control them relatively easily. We need product notifications made quickly in the software lifecycle, but it does so unreliably. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution."
"The technical support of Microsoft Intune is good."
"Maturity makes it a stable product."
"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."
"Conditional access helps me control uncontrolled access."
"There has been a noticeable increase in productivity for both my organization and clients."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"The most valuable feature is the impact analysis."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
 

Cons

"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"There is no catalog for mobile access management (MAM) security."
"It would be better if they can reduce the cost of the license."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."
"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
 

Pricing and Cost Advice

"The price for Intune is fair."
"For organizations that are a Microsoft shop, the pricing is compelling."
"Microsoft Intune is expensive."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"It is reasonable for the features it has."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."
"This is a really good tool for the money."
report
Use our free recommendation engine to learn which Configuration Management solutions are best for your needs.
789,135 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
12%
Government
7%
Financial Services Firm
7%
Computer Software Company
18%
Government
13%
University
11%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
Ask a question
Earn 20 points
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about Microsoft Intune vs. OpenText ZENworks Configuration Management and other solutions. Updated: June 2024.
789,135 professionals have used our research since 2012.