Checkmk vs New Relic comparison

Comparison Buyer's Guide

Executive Summary

We performed a comparison between Checkmk and New Relic based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Checkmk vs. New Relic Report (Updated: June 2024).

Buyer's Guide

Checkmk vs. New Relic

June 2024

Download the complete report

Helped 787,779 peers since 2012

Categories and Ranking

Juniper Mist Premium Analytics

Mindshare comparison

As of June 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, down from 0.6% compared to the previous year. The mindshare of Checkmk is 4.7%, up from 3.6% compared to the previous year. The mindshare of New Relic is 2.3%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Unique Categories:

No other categories found

Server Monitoring

23.0%

IT Infrastructure Monitoring

4.0%

Application Performance Monitoring (APM) and Observability

7.1%

Featured Reviews

Shiva_Prasad

Senior Technical Consultant at Black Box Network Services

Jan 25, 2024

A cloud solution for warehousing with a troubleshooting feature

The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.

Read full review

Aidan McCarthy

System Engineer at a financial services firm with 1,001-5,000 employees

Aug 18, 2023

Automatically identifies new hosts entering the environment and has ability to create custom monitoring checks

Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert. I think this aspect could be enhanced, along with the functionality of the local checks. I need to better understand how to clear an alert, especially when you're focused on a task and just need to acknowledge it. Currently, it requires clicking through a lot of buttons to acknowledge and dismiss the alert. Therefore, it would be beneficial to have a more user-friendly approach to this process. Apart from these considerations, the system is highly effective. Nevertheless, there is a certain learning curve involved in mastering its usage. For new users, it might not be immediately straightforward, and they might find it quite challenging to navigate initially. It could be helpful for them to streamline the onboarding experience and make the transition more seamless. The interface itself could use some refinement to ensure that it makes more logical sense, as there are numerous buttons and functions that can feel overwhelming. Therefore, a more coherent and user-friendly interface could greatly enhance the overall usability of the system. At the moment, the suite requires the installation of agents on each individual host. So, in future releases, it would be good if there could be an option for an agent-less platform, eliminating the need to install agents on every single server. This would simplify the process and reduce the overhead of managing agent installations across multiple servers.

Read full review

Kashif Adhami

Independent Contractor at Tierlinks

May 5, 2023

Easy-to-use, simple look and feel

One thing New Relic needs to improve is the user data schema. It wanted us to move from version one to version two, but that was difficult because we wanted to do single sign-on, and it couldn't support our Ping Identity platform. That's something New Relic needs to work on. Another issue I have with New Relic is its suite licenses. It has a two-tier system: the full-stack observability, which requires a suite license, and the free version, which doesn't offer any peer review capabilities. It needs to change because having a suite license for a user who can only view the post-stack, not even the curated view, is a big no-no. Dynatrace or SAP don't have this issue. I should point out one more thing about New Relic. We use it with OpenShift, and one of the issues we faced was that New Relic required root access, which was a concern because no admin in the world would give any third-party vendor root access. However, they seem to have corrected this in the next version.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The single dashboard is a valuable feature."

"We can manage the entire system across the network and troubleshoot the pain points."

"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."

"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."

"I really like the auto-discovery feature."

"The initial setup of Checkmk was easy...It is a very stable solution."

"We can monitor multiple sites using the product."

"The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."

"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."

"It is a software solution as a service, so I don't have to manage it on-premise."

"The most valuable feature of New Relic is its ease of use."

"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."

"The pricing is pretty good."

"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."

"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."

"We like the performance of the product."

More New Relic pros

Cons

"The technical support needs improvement."

"The Wi-Fi side needs improvement."

"It is easy for tech-savvy people, but newcomers might find it intimidating."

"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."

"In Checkmk, the documentation can probably be improved a bit more."

"I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most."

"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."

"The initial setup is a bit complex."

"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."

"We have had issues with our agents going offline."

"The solution is quite expensive."

"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."

"The customization of the start and end time is kind of cool."

"It is a serious tool and requires a lot of time invested in order to understand how it works."

"The solution should include more detailed reports for SQL database requests."

"The solution needs to have staging."

More New Relic cons

Pricing and Cost Advice

"The solution is expensive."

"Checkmk is a fairly reasonably priced solution."

"The product is affordable."

"The price of Checkmk is cheaper compared to other enterprise products."

"It would be nice if we could buy it annually instead of monthly."

"Cost is significant with a lot of extras."

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

"The pricing is fine."

"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."

More New Relic pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

787,779 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

12%

Manufacturing Company

Government

Computer Software Company

18%

Government

Financial Services Firm

University

Educational Organization

30%

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?

We can manage the entire system across the network and troubleshoot the pain points.

See all answers

What is your experience regarding pricing and costs for Juniper Mist Premium Analytics?

The solution is expensive. I rate the pricing an eight out of ten.

See all answers

What needs improvement with Juniper Mist Premium Analytics?

The technical support needs improvement.

See all answers

What do you like most about Checkmk?

The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It i...

See all answers

What needs improvement with Checkmk?

Checkmk has been constantly improving the tool. I am quite impressed that Checkmk has been keeping up with changes. I...

See all answers

What is your primary use case for Checkmk?

My company uses Checkmk to monitor our core servers, and we also use it for our network devices for more of a storing...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems,...

See all answers

What do you like most about New Relic?

It allows the restriction of privileges and control of users.

See all answers

What needs improvement with New Relic?

The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licen...

See all answers

Comparisons

ThousandEyes vs Juniper Mist Premium Analytics

Compared 46% of the time

Meraki Dashboard vs Juniper Mist Premium Analytics

Compared 24% of the time

Cisco DNA Center vs Juniper Mist Premium Analytics

Compared 16% of the time

InfluxDB vs Juniper Mist Premium Analytics

Compared 14% of the time

More Juniper Mist Premium Analytics Competitors

Zabbix vs Checkmk

Compared 41% of the time

Icinga vs Checkmk

Compared 22% of the time

Netdata vs Checkmk

Compared 8% of the time

Centreon vs Checkmk

Compared 4% of the time

Elastic Observability vs Checkmk

Compared 2% of the time

More Checkmk Competitors

Dynatrace vs New Relic

Compared 16% of the time

Datadog vs New Relic

Compared 12% of the time

Elastic Observability vs New Relic

Compared 10% of the time

Grafana vs New Relic

Compared 9% of the time

Prometheus vs New Relic

Compared 6% of the time

More New Relic Competitors

Product Reports

Buyer's Guide

Network Monitoring Software

June 2024

Download Juniper Mist Premium Analytics product report

Buyer's Guide

Checkmk

June 2024

Download Checkmk product report

Buyer's Guide

New Relic

June 2024

Download New Relic product report

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Learn More

Juniper

Checkmk

New Relic

Overview

Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

Quickly gain a complete view of your IT infrastructure, no matter how complex. Checkmk provides powerful monitoring of networks, servers, clouds, containers and applications. Fast. Effective.

New Relic

New Relic is a prominent application performance management (APM) and a real-time monitoring solution. This cloud-based platform is tailored for both small developers and large enterprises to track and optimize application performance.

New Relic's strength lies in its comprehensive toolset that enables developers to diagnose and resolve issues quickly, ensuring high uptime and optimal performance of applications. The platform offers a wide range of features including real-time application monitoring, detailed performance insights, customizable dashboards, and in-depth analytics. It supports numerous programming languages and integrates with existing development workflows, making it a versatile choice for diverse IT environments.

What are the key features of New Relic?

APM: Provides detailed insights into application performance, helping to identify bottlenecks and areas for improvement.
Infrastructure Monitoring: Monitors cloud, on-premises, and hybrid infrastructures to provide visibility into the health of servers and networks.
Real User Monitoring: Captures and analyzes end-user interactions to help understand the user experience across web and mobile applications.
Synthetic Monitoring: Uses simulated traffic to test and optimize websites and applications before they go live.
Dashboard and Visualization: Customizable dashboards that display key metrics and trends, facilitating quick decision-making and reporting.

When evaluating New Relic, you should focus on the ROI aspects such as improved application performance, reduced downtime, and enhanced customer satisfaction. The platform's ability to provide actionable insights helps to preemptively address potential issues, thereby saving costs and improving operational efficiency.

New Relic is widely implemented across various industries, including technology, e-commerce, finance, and media, where ensuring smooth application performance is critical to business success. Companies in these sectors use New Relic to gain a competitive edge by ensuring their digital services are reliable and perform at peak efficiency.

In summary, New Relic is an essential tool for businesses seeking to enhance their application performance through advanced monitoring and real-time analytics. Its comprehensive features and flexible pricing make it a suitable choice for organizations aiming to optimize their digital operations effectively.

Sample Customers

Information Not Available

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Buyer's Guide

Checkmk vs. New Relic

June 2024

Free Report: Checkmk vs. New Relic

Find out what your peers are saying about Checkmk vs. New Relic and other solutions. Updated: June 2024.

DOWNLOAD NOW

787,779 professionals have used our research since 2012.

See our Checkmk vs. New Relic report.

See our list of best Network Monitoring Software vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.