We performed a comparison between New Relic and Elastic Observability based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Users prefer Elastic Observability over New Relic due to its comprehensive visualization and metrics, better control over backend calls, and AI integration, including simple-to-use machine learning. Despite its straightforward setup, users suggest that New Relic could improve error debugging, correlation with logs, historical data retention, and AI and machine learning capabilities.
"The solution allows us to dig deep into data."
"The most valuable feature of Elastic Observability is the text search."
"The solution has been stable in our usage."
"Its diverse set of features available on the cloud is of significant importance."
"Good design and easy to use once implemented."
"Machine learning is the most valuable feature of this solution."
"It has always been a stable solution."
"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"It has prevented failures from occurring in our production environment."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The most valuable feature is application monitoring."
"It allows the restriction of privileges and control of users."
"The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities."
"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful."
"Elastic Observability needs to have better standardization, logging, and schema."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"The interface could be improved."
"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."
"There is room for improvement regarding its APM capabilities."
"Compared to their competitors, they are missing some features at the moment."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The price needs improvement."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The customization of the start and end time is kind of cool."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
Elastic Observability is ranked 7th in Application Performance Monitoring (APM) and Observability with 22 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Elastic Observability is rated 7.8, while New Relic is rated 8.6. The top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Elastic Observability is most compared with Dynatrace, AppDynamics, Azure Monitor, Sentry and Datadog, whereas New Relic is most compared with Dynatrace, Datadog, Grafana, Prometheus and Azure Monitor. See our Elastic Observability vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.