Dynatrace and Amazon CloudWatch both compete in the IT infrastructure monitoring and application performance management categories. Dynatrace seems to have the upper hand in application-level insights and advanced features like PurePath technology, whereas Amazon CloudWatch is more integrated within the AWS ecosystem, excel in infrastructure monitoring, but lacks some deep application insight features.
Features: Dynatrace offers comprehensive application performance insights with its PurePath technology, real-time user traffic analysis, and dynamic problem resolution tracking. Its ability to provide deep code insights is particularly beneficial for performance engineering. Amazon CloudWatch excels in seamless integration with AWS services, detailed metric collection, and infrastructure and workload monitoring capabilities, providing a user-friendly interface.
Room for Improvement: Dynatrace could enhance its licensing model for more flexibility and improve integration with third-party tools. It also has opportunities to simplify its UI and environment setup for new users. Amazon CloudWatch could improve real-time monitoring and hybrid environment support; enhancements in dashboard functionality and pricing competitiveness are also suggested.
Ease of Deployment and Customer Service: Dynatrace offers a quick and straightforward setup for on-premises, hybrid, and cloud environments. While its customer service is often rated positively, there are mixed reviews on responsiveness. Amazon CloudWatch is praised for seamless setup within AWS ecosystems, though users seek more responsive technical support and more detailed documentation for onboarding.
Pricing and ROI: Dynatrace is viewed as expensive but provides significant ROI through effective problem identification and resolution. Users seek more flexible pricing models despite recognizing its value. Amazon CloudWatch's pay-as-you-go pricing is seen as reasonable for basic needs but can escalate with advanced monitoring needs, especially for custom metrics and detailed analytics.
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.
They have a good reputation, and the support is commendable.
The technical support from Dynatrace is excellent.
For Dynatrace tech support, we have a dedicated team here, which is easily reachable.
Amazon CloudWatch's scalability is managed by AWS.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.
Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
I'm specifically looking at AIOps and how we can monitor AIOps-related things, considering we have LLMs and all that stuff.
They have been the pioneers from inception, and they remain at the top of the Gartner chart.
Overall, the pricing of Amazon CloudWatch is very expensive.
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
Dynatrace is known to be costly, which delayed its integration into our system.
If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it?
Amazon CloudWatch allows me to set up and view even historical logs, which is one of the features I find valuable.
I like its filtering capability and its ability to give the cyber engine insights.
The best features of Amazon CloudWatch need to improve visibility into the network because when using hundreds of network resources such as transit gateway, VPNs, routers, route tables, and firewalls, it does not give many details in a structured manner.
The integration with Power BI for generating detailed reports is a standout feature.
Dynatrace's AI-driven Davis engine absolutely helps identify performance issues by showing root cause analysis for us up to 200%; whatever is integrated, if it is visible, it can stitch and show.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
| Product | Market Share (%) |
|---|---|
| Dynatrace | 8.8% |
| Amazon CloudWatch | 1.6% |
| Other | 89.6% |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 8 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 77 |
| Midsize Enterprise | 50 |
| Large Enterprise | 287 |
Amazon CloudWatch integrates seamlessly with AWS, providing real-time monitoring and alerting features. Its interface supports task automation, enhancing troubleshooting and analytics capabilities, while offering strong security and scalability at a cost-effective rate.
Amazon CloudWatch is an impactful platform for monitoring AWS resources and managing application performance. It simplifies infrastructure performance monitoring by providing comprehensive analytics capabilities, including application insights and event scheduling. Users appreciate CloudWatch for its detailed metrics, dashboards, and support in issuing alerts to detect anomalies. It efficiently tracks performance, optimizes resource utilization, and ensures service availability. CloudWatch is recognized for its robust alerting features and integration with other AWS services, further supporting its resource monitoring capabilities. However, there is room for improvement in dashboard customization, log streaming speed, and integration with non-AWS services. Enhancements in API integration, machine learning features, and support for third-party tools are also desired.
What features does Amazon CloudWatch offer?Industries implementing Amazon CloudWatch often focus on optimizing IT infrastructure. Companies in sectors like finance and e-commerce rely on its monitoring and alerting capabilities to ensure service uptime and performance. The platform's automation and analytics features empower teams to proactively manage performance and detect potential issues promptly.
Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.
Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:
What does Dynatrace offer?
Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:
Reviews from Real Users
Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.
Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
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