We performed a comparison between Amazon CloudWatch and Datadog based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Datadog ultimately won out in this comparison. According to reviews, Datadog appears to be a more comprehensive and high performing solution. Amazon CloudWatch does come out on top in the setup and pricing categories, however.
"CloudWatch immediately hooks up and connects to the KPIs and all the metrics."
"Amazon CloudWatch is a cheap and easy-to-use solution."
"We can set CPU thresholds using the solution."
"The most valuable feature of Amazon CloudWatch is reliability."
"The detection is the most valuable feature."
"The solution gives us very good real-time data."
"It is a robust analytical tool and it goes beyond mere functionality and extends into the realm of providing comprehensive insights."
"The most valuable feature of Amazon CloudWatch is intrusion prevention."
"The initial setup is very straightforward."
"The infrastructure monitoring capabilities are really valuable. You can just log on and see everything that is happening within an IT environment."
"The RUM solution has improved our ability to triage faster and hand more capabilities to our customer support."
"We like the distributed tracing and flame graphs for debugging. This has been invaluable for us during periods of high traffic or red alert conditions."
"The many dozens of integrations that the solution brings out of the box are excellent."
"It helps us better manage our logs."
"Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers."
"I don't have to worry about upgrades with the AWS version."
"Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability."
"The product should provide more features."
"I would like to monitor inbound and outbound transfer. I would also like to control the traffic for load balancing."
"The technical support must be improved."
"The solution could benefit from a price decrease."
"This product lacks some features: real-time data stream monitoring, application performance monitoring, mobile app monitoring, and live dashboards. Its workflows also need improvement."
"There's a learning curve with Amazon CloudWatch since we have to learn to write the queries to extract the keys and logs."
"The configuration capabilities could be better."
"I'm still exploring the trial version, and it is fine. One thing that I haven't been able to figure out is how to retrieve a report. This is something that could be improved. I probably need to navigate to a place to access the reports."
"The solution should provide alerts for cloud outages."
"When the logs are too big, and Datadog splits them, the JSON format breaks and it is not so useful for us."
"Datadog does not have the feature where you can monitor external websites or check the SSL secure for websites."
"When I started using it years ago, it had stability problems. I remember, specifically, we ran everything in Docker containers. There were some problems getting it into a Docker container with very specific memory limits."
"The documentation could be improved regarding setting up the agent properly and debugging."
"They should continue expanding and integrating with more third-party apps."
"More pre-configured "Monitor Alerts" would be helpful."
Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while Datadog is ranked 1st in Cloud Monitoring Software with 137 reviews. Amazon CloudWatch is rated 8.0, while Datadog is rated 8.6. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". Amazon CloudWatch is most compared with Zabbix, Google Cloud's operations suite (formerly Stackdriver), Dynatrace, SolarWinds NPM and Nagios XI, whereas Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Coralogix. See our Amazon CloudWatch vs. Datadog report.
See our list of best Cloud Monitoring Software vendors and best Log Management vendors.
We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.