monday.com Reviews

Tracking my projects as well as seeing other colleagues' keeping track of different data points such as owner, project costs, types of projects, and adding subitems based on the phase each project is currently in has been the main use case for our organization. 

We also move all completed projects to another board to keep track of our revenue. 

Another board that we use internally is to update our vacation and travel calendar. It's useful due to the fact that you get to see everyone's travel schedule in various formats such as table, timeline, and calendar view.

The solution offers better tracking of the status of multiple projects, passing the baton between individuals, etc. 

It's super user-friendly and there are almost no learning curves when we first started using the platform. 

A modernized look and feel is always a plus. 

The website also functions very fast and I'm also happy with the mobile app version they provide. 

It's also super easy to use and update on your phone. I'd recommend using this for any companies out there. 

Pretty much everything is customizable and easily editable.

The notes/comments section is helpful. It's visible to everyone. Everyone can upload files and random notes relevant to each project. I've been using the notes and comments section a lot, just so that if someone else gets looped into the project but is too lazy to read through the long email thread, they can simply go to this internal note section and download necessary and important files and understand the scope of each project without having to ask your colleagues. It's also good to jot down any information you may need.

There was one time that I had used CTRL + C to copy one of the text fields, and accidentally pasted it into all other rows/projects. I know there is an "undo" button you can click on for a few seconds, however, it would be helpful if you could undo it even after it's been a few minutes/hours. There is a functionality where you can download an older version/history, however, I needed to re-update that specific column manually - which was a pain. Other than that, everything else has been pretty good so far.

I've used the solution for more than two years.

The stability is pretty good. It's a pretty big company with a dedicated team troubleshooting all the time.

The scalability is pretty good. I wish there was an example of scalability.

I have no experience with technical support.

Neutral

We used to use SmartSheets, however, there is a lack of features and an old look and feel.

The setup is very user-friendly and straightforward.

We did the setup in-house.

I'm not sure about what our ROI would be.

I wasn't involved in the decision-making process.

I wasn't involved in the decision-making process.

We are an engineering firm. We utilize Monday.com to manage all our projects and our billing as well as our proposals, paid-time-off benefits, and anything that has to do with the coordination of a project from beginning to end.  

It would be very questionable as to whether or not our firm would be where it is today without the utilization of Monday.com. We have customized it to the point where every process runs seamlessly throughout the day, throughout each project, and on all boards that we created. 

The most valuable feature of Monday.com is the ability we have to customize it to suit all of our needs. 

Our IT director has created boards that talk to each other which allows the project management process to successfully create all phases of a project, and show all work done on each project, including when and how much we billed according to how much work has been completed.  

We can glance at a board to see which engineer worked on a project when our clients contact us with the need to speak with the engineer on a specific discipline.

We would love it if the system could communicate with our accounting system, QuickBooks. I keep track of my invoice dates in Monday but then I have to go to Quickbooks to backdate the date of the Invoice to match Monday, for each invoice.  

I've used the solution for approximately two and a half years.

We did not use another solution. We started out using Monday.com.

It's worth it! It will change your workflow for the better.

I cannot remember if we evaluated other options at the time.

Monday.com allows you to easily manage and plan all your projects and tasks easily and efficiently. It has endless features you can adapt to your requirements.

From daily task management features to managing donor reports, and publication deadlines, it covers all features to make your daily work easier, more efficient, and professional. We even manage our dispatch records and meeting follow-ups on Monday.com.

This is very useful for non-profit organizations whose work spreads over large project constituents and various thematic areas. 

This has helped my organization to manage our tasks and deadlines very efficiently. 

We use this to plan our online social media content on different platforms. It is easy to review and finalize. We even upload pictures and related media on the platform to review and finalize them.

We do record our meeting and discussion follow-ups. This helps us to assign specific staff and officials with deadlines for the tasks.

This is a great tool for planners. We have our individual work plans and leave registers online.

I found the task management features as the most useful and necessary.

Task management is very crucial to get things done as per the work plans. This lets us fulfill our goals and milestones for various projects and activities. It is transparent and is available to view and review by all the team members of the organization. The team members can come in and comment, suggest and review anything by tagging them in the update field. 

All kinds of media can be uploaded online for review and feedback. We have specific deadlines and notification features to let the member know of their upcoming task deadlines in advance.

While there are most of the features that users aspire to see in managing daily plans and tasks, they could focus to bring in extensive and comprehensive features of project management and grant management.

For instance, a non-profit might want to use the platform to fully manage their project information and database without a need to go for another platform or system. This feature should include all basic and advanced features of project management.

Another feature could be to have grant management features. If an organization wants to generate a report on how much they have spent on certain projects, it should easily be able to do from the platform dashboard without much hassle.

I have been using this solution for over four years now.

I didn't experience any outages on the platform that affected my efficiency. It has required infrastructures to cater to growing numbers of clients very efficiently and effectively.

Since the solution is based in the cloud with multiple geo-location of its servers, I feel it has already built a required infrastructure to serve the growing number of demands for their platform. 

Technical support is prompt and efficient. They resolve any issues related to their platform.

Positive

We had some other platforms which were not so user-friendly and efficient. 

It was very easy and straightforward to set up with good support service. 

We did the setup on our own.

We are using it daily for the tasks and I can confidently say this has helped us in our daily task management.

This is a professional platform with loads of features and functions. Therefore, it would come with a cost. I would say it would be worth our investments as this would really enhance your organizational goals and efficiency.

We did evaluate, use, and then only chose Monday.com for our daily use.

I would recommend the product to all those who are looking for easy and efficient system to manage their tasks, plans and program deadlines.

Working remotely, our team uses Monday to keep track of assignment due dates as well as to share files with each other and notify others when files are available. 

I also create personal boards to help me keep track of my own individual work. The many different ways to organize boards, either for the whole team or just for me, have been a very efficient way to keep track of work, as well as a centralized place for team communication. 

The setup also provides an easy way to follow up with unfinished work. 

Monday is like a to-do list combined with a bulletin board and an inbox. 

The due date reminders are helpful, and being able to pass along assignments to each other via Monday is much simpler than continuous emails. 

It's a clean way to keep track of conversation threads, as well as post general status updates on projects that involve other team members without disrupting their work by sending out another email. 

I've definitely felt better organized and more prepared after moving from my own organizing system to Monday. 

The way it allows our team to communicate with each other and keep each other up to date on many ongoing assignments at once through comments and the subitems feature is very helpful. 

The somewhat recent addition of being able to post due dates in the comments so that the assignment can be passed through multiple people has also been helpful. I liked the subitems feature, but this has proved to be a cleaner way to assign work, and we are less likely to overlook an assignment when it is assigned directly to us, rather than when it is assigned via a collapsable subitem. 

A more personalized dashboard displaying each account's unfinished assignments would be helpful (or if this feature is already available, making it easier to access; my homepage just displays the inbox right now). 

One downside right now is that staying up to date on everything mostly requires going through each board regularly to check assignments. Having Monday display those assignments outright on the dashboard would help ensure that everyone is up to date on their work. If this feature is already available, I'm not sure how to access it. 

I've used the solution for a little over two years.

Our education team at our non-profit uses this site to assign each other tasks, to stay organized, and to sort out different categories of things to focus on. 

In addition to its support for a wide range of use cases, the site is loaded with functionality. 

It comes with collaboration features, timeline views, calendar views, time tracking features, and dozens of integrations. 

My boss usually will tag me in task items after our weekly meetings so that we can keep track of them together. When I have completed a task, I enjoy changing the tab from "working on it" to "done". It is so satisfying! 

It has drastically helped me to get organized in the office and for personal to-do lists as well. 

Our whole nonprofit uses it to tag each other for meetings and tasks to work on and focus on. Whether you want a big-picture view or want to see daily tasks at-a-glance, you can easily switch views and drill down or zoom out as far as you need. 

The satisfaction that I receive from completing tasks pushes me to want to complete the whole list. 

With the right integrations, you don’t have to bounce back and forth between platforms, you can build workflow automation to eliminate repetitive administrative tasks, and keep everyone in the loop on autopilot. 

Monday’s project management software syncs up with just about anything you’d need it to, including Slack, Dropbox, Zoom, and Google Calendar.

I love being able to "check off" a task by changing its status to "done." It also disappears off the list when you complete it. 

Monday.com is one of the few project management tools on the market with built-in time tracking capabilities. Most project management tools only offer time tracking as an add-on. When the time tracking and project management tools play well together, you get a deeper look at how long tasks take, the entire timeline of your projects—down to the minute, and identify your most time-consuming tasks. You can turn the tracker on or off with a click or enter time manually. You can even track time from anywhere using the mobile app and a few taps. 

Thanks to Monday.com’s automation, you can eliminate repetitive tasks, like notifying your team or moving a card from one column to the next. It's great!

I don't have any feedback for improvement - I love the site. The idea behind a project management platform is that it makes your lives easier rather than adding yet another tool your team doesn’t know how to use. 

In less than an hour, you and your team will know all you need to know—without relying on professional training. There’s an extensive knowledge base with hundreds of video tutorials to help you get started, troubleshoot problems, and get your crew up to speed. When we were introduced, we loved the concept and didn't even need training for it. 

Monday.com has tons of features and capabilities. However, you’ll need to upgrade your plan to actually benefit the most from these tools. For example, Gantt charts and timeline views aren’t available with the entry-level plan. To access time tracking and private boards, you’ll need to upgrade to a higher level.

I have been using Monday for about a year now. It was introduced to my team at work.

I used a regular planner and my smartphone before. I now have Monday on my phone as an app and it's great.

If you want all of the features, be willing to pay more, however, the basic levels are great.

I was not in a position to choose, however, I am glad we went with Monday.

I am a project manager at a digital design agency and I use this to plan out all of our projects for the team.

Our agency has many project managers and many teams. Each project manager sets up boards/tasks for their own team members. I usually use my own templates while other project managers set up their own templates based on how they like to use Monday.com.

We are an online-only agency and fully remote. We all work in different time zones around the world and all have different schedules/working hours.

I love how I can customize so many items on the boards to fit my exact needs. I've been able to figure out how to save time and brainpower just by creating the right templates, automation, and formulas. 

It also reduces the number of questions the team needs to ask me as so much is programmed into our Monday boards that everyone can see.

Something we've been working on is trying to make sure all of our team members are efficient with their hours. I was able to make an overview board to see everyone's hours/what they are doing at a given time. It's not perfect and has a lot of filters, however, it's a start.

The formulas are great for pulling data from many boards into one board. The time tracking has been helpful.

All of these items allow me to properly track time for my team and figure out how many hours we have used, how many we have left, and what all team members are doing at a given time through pulling data into one board.

The formulas are probably my favorite (although it took some learning to figure out how to use them) as it takes the work off of me to have to manually do the math and flag when we're going over hours. The team can just see it automatically.

I have to use a ton of filters to get the exact data I want on an overview board. My goal is to see everyone on my team's projects/capacity. My team is not the entire organization/not inclusive of everyone on a given board.

Also, I can't total up hours or anything on sub-items. It just counts them. I want to be able to add numbers as I can in normal items and see the total at the bottom of a group.

I also wish I could more easily see a list of tasks for a given team member for the week. I can see my own tasks, however, it's hard to filter through everyone to see my team's tasks. I wish I could just add everyone on my team to a team to only see what they are doing each week.

I've been using the solution for 1.5 years.

It's a stable solution due to the fact that it's so amenable.

Monday can continue to grow seamlessly. I like the emails with the new features.

We haven't had to deal with them at all.

Positive

I did not use a different solution.

I was not a part of the setup process.

We did the solution in-house, and I was not a part of that process.

I didn't make these licensing decisions.

In my case, I have worked on two SaaS products as a PO with Monday.com. It helps me with the product roadmap of my product. It also offers a product roadmap of the whole company. I used it for managing projects and being able to see the specificities of a project.    

We also used it to manage onboarding, as a personal to-do list.   

We use also integration with Jira, to see the updates so the CSM team can see the update from Jira.         

It was used by sales so we could see the sales information directly there.

It improved the communication between all the teams and the company, especially during remote work due to COVID. There is also remote work in this new company, where my work is 100% remote. It has helped to have data stored somewhere and be accessible by everyone at every moment.           

For the onboarding it allowed the newcomers to have a good base to work on, and the colors and ergonomy of the tool are helping a lot. We have more motivation to complete the information on Monday.com.             

The subtasks were super useful to have in order to define actions plans.

The link between the boards and do not need to copy-paste information and not need to update at different places is great.

The llama farm is super fun and helps the team to want to work on issues.

The colors and the style are amazing on Monday.com.

The dashboards are super useful for presentations to the other teams and to follow.

The Kanban view is great for organizing the common roadmap with other teams.

We'd like more automation. I would like more automation between Jira and Monday. To be able to have modifications in the status on Monday when the Jira tickets are updated for example.    

I like the automatic change of status when all subtasks are done. The main task is also done so we don't need a last action from the user.

The translations sometimes are not OK when you change the name of the item. For example, in French, if the item is masculine or feminine, the sentence is not correct so it seems weird.    

I've used the solution for four years.

The stability is very nice too. 

The solution's scalability is very nice.

The solution is very friendly and the answer quick. Maybe a chat function could make it a little bit more user-friendly.

Positive

We used to use Trello. It was not complete enough and not very user-friendly.

I learned everything by myself and it was easy to onboard.

The setup was handled in-house.

Our ROI is high.

The cost is a bit expensive, however, it was worth it. The whole company can use it and for their own purposes. It's a good investment.

We looked at Asana.

We are a manufacturing company and we use Monday.com to keep track of our production log. It has simplified our work and all employees can access it from anywhere. 

We also use it for our sample logs, employee holidays and to see the invoice statuses.

All employees can access it so everyone is in the know of what jobs are coming in and what jobs are going out.

We can see what date something came in to our goods in, what we received using the description column, when invoices have been paid and what date the goods are expected to be delivered back to the customer.

All of it is great. It has a section for everything and you can create automation so it fits your needs perfectly.

It does everything we need it to, so I would say no improvements are necessary.

if I had to say something .. a link between boards that takes you to the board in question when you click on it.

e.g. board 1 for samples - related to board 2 production. If I could add a link from the sample to then take you to see what job it relates too (similar to when you click the link on the message area).

We've used the solution for approximately two years.

The stability is great.

The scalability is great.

We have not yet used technical support, however, I have noticed when the platform is down, it gets resolved very quickly.

Positive

We used Excel which was not as user-friendly and not as easily accessible for employees. We switched to Monday.com

It's a very straightforward setup - all of the employees profiles are added at the beginning and can start viewing straight away.

We handled the setup in-house.

The product is well worth the money - a one stop shop management system.