What is our primary use case?
We primarily use the solution for receiving task assignments. As one of my team's content writers, we deal with plenty of assignments each month, and monitoring our own tasks is made easier with Monday.com. Monday simplifies the flow of tasks, starting from the content assignment, completion, and submission reviews, to publications.
Through Monday, it's easier to monitor where we are in each assignment. We could monitor the overall progress in one quick glance and see where the delay is happening. We could easily identify what stage someone is stuck in and address issues promptly.
How has it helped my organization?
Assigning tasks is automated, making the jobs of our project managers easier.
The interface of the platform is clean and simple. As a content writer, I can see all the important details, particularly the deadlines, at a glance. This is a very important feature for someone who struggles with organization.
Everything about Monday.com is straightforward. I have used other task management apps over the years and so far this is my favorite.
We've been using it since its Dapulse days, and we never switched, which reflects our contentment.
What is most valuable?
My absolute favorite is the ability to filter assignments. Since there are other writers in the team, filtering by person lets me see easily which ones are mine, and I could also sort them out based on urgency.
It's quite easy to accidentally click on someone else's assignment and work on it, but with this feature, that accident can be avoided. In other apps, the focus is personal boards with lots of subtasks within, which I find unappealing.
I also love the ability to communicate within the app itself by leaving comments.
What needs improvement?
Honestly, it's perfect so far. It has the simplistic, spreadsheet vibe which I love. I can't think of anything major that I want to be changed or at least I find Monday more than enough for our team's needs.
For others who have more varied assignments, some of which require collaboration with other team members, they might find Monday insufficient.
They're also a bit lacking in the reporting department, which isn't a big deal for us, however, it might be for other users who have more rigorous protocols when it comes to tracking.
I also wish that subscription costs are a bit cheaper.
Buyer's Guide
monday.com
April 2024
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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For how long have I used the solution?
I've used the solution for about three to four years.
What do I think about the stability of the solution?
I see they're coming up with new improvements all the time which is a good sign stability-wise.
What do I think about the scalability of the solution?
They should try to drive the cost down to onboard more users.
How are customer service and support?
We haven't tried to reach out to technical support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
No. We started using Monday since it was Dapulse and never tried anything else.
How was the initial setup?
It's pretty straightforward and doesn't require a real tech genius to set it up.
What about the implementation team?
We used the solution in-house.
What was our ROI?
ROI has increased since using Monday.
What's my experience with pricing, setup cost, and licensing?
I recommend Monday to small and medium companies.
Which other solutions did I evaluate?
Not here in my current team. In my previous organizations, I have tried Asana and Trello.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.