monday.com Reviews

We have several music schools where we provide students of all ages private music lessons and group classes. We teach private lessons on guitar, bass, drums, piano, ukulele, voice, and almost every other instrument you can imagine. We use Monday.com for lead management and form collection on our website. 

When a parent goes to our site, reviews what we offer, and chooses to learn more, there is a Monday.com form for sign-up. We then are able to use the Monday.com board to efficiently delegate and follow-up on the lead. We also use the form as an organizational tool when building programs for our students, using its powerful tools to help us with logistics and coordination.

Monday.com immensely improved our organization and allowed us to simplify our sales lead processes. We looked at other products, like Salesforce, that are way too expensive and way too complicated for our needs. Once we found Monday.com, we were up and running within 5 minutes. It was surprising that a new product, which I am normally resistant to implementing across my team, was so easy to implement and was so quickly accepted as the solution by my team. 

Additionally, the form collection tool eliminated the need for Integromat and other intermediary solutions to take data from our old form and put it in a spreadsheet for processing. Monday.com eliminated redundancies, costs and time.

The solution offers the simplicity of use with no need for 'experts' to build a suitable product for us (like Salesforce does, for example). The appearance as well makes it a right-off-the-bat winner for us. 

The submission form collection and collaborative tools have been amazing for us and have completely changed how we process new leads and related data. The form collection tool eliminated the need for products like iItegromat and other intermediary solutions to move the data from a Squarespace form to a spreadsheet, which wasn't very user-friendly or consistent. 

All-in-all, Monday.com has changed how we worked for the better and easily saves us dozens of man-hours a week.

I'd love it if there was an instant messenger built into the product so I could talk with other teammates live in-product, as opposed to needing another solution like Slack, Google for chat, or Signal. 

I'd also like to see conditional logic on forms included in future releases (kind of like typeform.com conditional logic). 

I would love if there was an integration with Calendly.com to make call scheduling a bit easier and more integrated. At this time, I have to manually move data, updates, and appointments between Calendly and Monday.com.

We've been using Monday.com for two years.

It's been very good in terms of stability, aside from a few days of downtime which were inconvenient. 

This can be scaled very highly if the board is built properly.

We used a gross-looking spreadsheet as products like Salesforce.com were too robust, costly, and difficult to implement. When we found Monday.com, we knew we had found our solution.

The initial setup is very simple.

The setup was done completely in-house. I didn't want to use vendors.

The ROI is very high. We save dozens of man-hours a week thanks to Monday.com and it has made processing leads so much easier.

I found it to be very transparent. You start with the lowest tier and work up to a middle or higher tier as is needed.

We looked into Salesforce.com and a few other options that I don't remember.

The company decided to use Monday.com due to the flexibility users have with coding how the product or project will flow through each department. 

Our products flow through receiving, product development, sales, and project management. Monday allows us to see where the bottlenecks are in the design review process. 

We also use Monday to keep track of quality issues that arise in the field. Our quality control board allows all team members to update where we are in the quality review process. 

Monday has improved our process by seeing where products get held up. Poor implementation and training have caused individuals to reject using the platform. Having easier access to training videos and guidelines/advice on how to implement and how different features can interact with one another on Monday would be helpful. This could be set up as courses or modules to take on the website, allowing management to require employees to take those courses. Management could log in to see who did/did not complete the course. In addition to this, having practice automation problems, adding new boards, etc. would be helpful. 

The feature I have found most valuable is the automation aspect. As mentioned previously, there has been some rejection to learn the automations aspect to Monday. This could be because of poor implementation on the company's behalf. 

Another feature I find most valuable is the ability to customize the columns on each board. Our quality control board and product samples board has the ability to add pictures, reports, and other necessary information. This creates a single spot where all the information can be found. 

As mentioned previously, having easier access to training videos on how all features can interact with one another would be helpful. Some can easily get overwhelmed with how much flexibility there is causing them to be unsure where to start. This might lead to frustrations. 

Case studies on how other companies successfully implemented Monday could help too. The product and tools are great but some companies may need guidance on tailoring it to their needs. Highlighting the differences between boards workspaces, and dashboards and how they interact would also be helpful. 

We have been using Monday.com for project management and product development processes for 1.5 years. 

We did not use a different solution

The initial setup was difficult due to the fact that management did not understand how to implement it and what was the best course of action. Having access to a list of tips, guides on how to implement, or case studies on how other companies implemented Monday would be very helpful. I believe management did not know where to start and how to maximize the benefits Monday provided.

We handled the setup in-house.

I am only a user of Monday. I do not handle the purchasing. 

I work for a small digital marketing agency. We use Monday.com for almost every facet of our business - from managing all of our website design and graphic design projects to Customer Relationship Management to website maintenance requests. 

I personally use Monday.com for managing all the details of our website design projects. Given that these projects have hundreds of tasks across many weeks, incorporating Monday.com into our workflow has not only made our lives easier it has also given our clients a level of confidence in being able to see the project fully planned out.

Monday.com has been a massive step forward for our team in terms of boosting efficiency and productivity. 

It provides an easy-to-use platform for us to track the many details that go into a website design project and easily house all of our communications with our clients. 

Before using Monday.com, I was using a lot of checklists and relying on email communications - which was very time-consuming. Having everything in one place so the client can easily get a global view of the project and when to expect things from our team allows us to manage more projects and ultimately earn more revenue. At this point, I wouldn't even know how to function without this tool. 

I love the automation and level of customization available for the automation. It really helps us all stay on track and on top of our deadlines.

I love the Gantt chart view which allows me to see where projects will potentially overlap or where individual team members may have too much on their plate. Monday.com allows me to see ahead and plan ahead so we can minimize frustration while maximizing our output.

I love that I can easily duplicate boards - which is a huge time saver when I'm setting up new website design projects.

I would love it if there was a way to update multiple cells at once with the same data point. For instance, if I have 20 items that all have a deadline of 3/24, I'd love to be able to update them all at one time rather than individually.

I would love to have a way to hide an entire group within a board from the client for internal conversations. This may exist; I just haven't figured it out yet if that's the case.

Honestly, those are the only two things I have run into, other than that, I have everything I need.

I've used the solution for more than two years. 

It seems very stable.

My impression is that it is highly scalable. The more you use Monday.com, the more ways you will find to use monday.com.

Anytime we have a question about Monday.com, the support team is quick to respond.

Positive

We previously used Basecamp which was also nice, however, we felt that Monday.com offered a much more robust offering that could be used across many more facets of our business.

We had previously used Asana (as a guest) on some of our client's accounts. We preferred Monday.com's interface and functionality.

I didn't personally do the setup, however, it is my understanding that it was straightforward.

The setup was handled in-house.

I could not put a number on ROI, however, I know it has improved our efficiency which allows us to take on more projects.

The money that you spend on Monday.com is well worth it. It will likely pay for itself in terms of the time it will save you.

The primary use cases of the solution are documentation for projects and project management.

Monday.com increases the transparency of project management and team management.

Project management and workload management are the most valuable aspects of the product.

We would like personal documentation if possible. Even when the person leaves the team, he/she can still access all the files he/she created.

We've used the solution for two years.

We are a small agency and needed something to ensure quality project delivery as well as something we can use as a basic CRM tool. It has allowed our small team of five to handle over 30 projects going on at one time. We have a large government client where we have projects of at least 15 going on at one time and allows us to create a process for each one that is streamlined. Quality control becomes much easier and giving out tasks to multiple team members is also invaluable for our team to deliver for our clients.

It has helped keep busy team members on task and our leadership team to project and track business development needs. 

It has helped all team members collaborate in real-time. 

It has helped our leadership team and project delivery team keep track of what is going out the door each week as well as forecast revenue and projected workload for the next 3-6 months. 

Monday is great in that everything is in one spot and you can connect boards as well as create your own automations. Our team would need several different tools to do the same thing and the price per year is reasonable for small businesses.

The ability to house information that everyone can access in real-time, using a board as a CRM tool and exporting it out to a usable file format like Excel has been a lifesaver for our team - especially during holiday card time. 

The product makes it easier to be in control of privacy compliancy with the contacts we collect on a daily basis. 

We also love the fact that you can create your own automation. This has allowed us to create a project closeout process proprietary to our firm. Monday is so robust that we are still discovering features and enjoying the new ones the Monday.com team rolls out. 

We'd love the ability to be able to build and export reports based on multiple boards. We now have to take the information out and build our own reports which takes an extra step. It would be great to add our own branding to these reports and cut out that extra step or extra program we'd need to use to make that report. 

We'd also love to be able to connect contacts to boards or have a column to connect a client contact or lead to each project instead of having to type it in, etc. We'd like to be able to connect different workspaces as well.

Our team has been using the product for 1.5 years.

The solution is very stable.

The solution is very scalable.

Technical support has been great.

Positive

We did not previously use a different solution. 

The setup is straightforward.

We implemented everything in-house.

We don't know our ROI.

It is very reasonable in terms of price and easy to set up.

We also evaluated Slack and CRM tools.

We use Monday to organize our clients and employee tasks. Specifically, we work in accounting and bookkeeping. The majority of our employees work remotely. 

I have created boards for client information, tracking of specific tasks such as payroll and sales tax, and individual boards for the employees, to keep on top of their client tasks each month. Our bookkeepers have individual boards on which they track time for client-related tasks.  We also have boards to keep track of monthly billing for clients.  

Monday has improved our organization in countless ways. We are able to keep track of our clients and all of the work that is being performed by employees. Since we work remotely, this has been invaluable to us. We have grown quite a bit over the last couple of years, and Monday has allowed us to manage all of our information in one place, which has helped immensely.  

Our employees are able to communicate and collaborate with one another on projects in real time, which is awesome. We are definitely more organized than ever before, and never miss a deadline, thanks to Monday.

Time tracking has been a godsend. As many of us work remotely, it has allowed us to keep track of our projects and bill clients appropriately.  

I also love that everything is happening in real-time and that we are all able to communicate about projects within Monday. 

The integrations are fun and useful.  

The email notifications of deadlines are super helpful for our organization.  

Monday is very customizable, which allows each company to utilize its features in a way that is unique to its needs. 

Once timers are cleared, there is no way to recover this data. I would love for there to be an option to "undo" or find this time in an archive when accidentally cleared.

I have found that the time trackers are a bit tricky in that if someone else assigns me to a project, the time is tracked under their name, instead of mine. This has been a bit of an issue for us. 

I would also like to see a way to customize boards where the columns do not continue all the way down so that each group can be customized independently of one another.

I've used the solution for two years.

There are some days when Monday does have technical difficulties and it really throws us off our game. We rely pretty heavily on Monday to track our time and tasks. Generally, though, it is pretty stable, and we will continue to use it as long as it keeps being awesome.

If you are asking about the range, it has an excellent range of functions, which I appreciate very much. I love how customizable it is to fit our needs. 

The experience with technical support has been good. I have received quick and helpful responses to my questions.

Positive

We did not have another solution, really. We were using Excel.

The initial setup was both straightforward and complex. I very much enjoyed setting up and creating all of our work boards. This would be a daunting task for someone who is not interested in this type of work. It can be as complex or simple as you'd like it to be. Our use is more medium-complex as we do use some of the integrations and hidden functions, however, we definitely have more to learn and experiment with.

We handled the solution's set up in-house. I did it myself. I learned as I went.

I'm not sure if I have seen an ROI.

The pricing is a bit high, yet still worth it. 

I would also advise new users that someone should be responsible for creating and customizing all of the boards to really make the program work for your needs. 

They will also want to keep up with the latest webinars and advances in Monday to get the most out of it.

I looked briefly at MS Teams, Slack and Asana.  They were not compatible with our complex needs.

I love it!

I am a Marketing Specialist and we use this solution to monitor the projects we are working on. It allows us to see who is working on a specific project and the level of completion based on the updates. We also monitor the time spent on each work and it helps us identify which area we need to improve to achieve the efficiency required by the client and the company.

Monday.com also makes our productivity review faster and easier as we can easily access projects that are completed on time and the ones that are completed behind schedules. This is very important for our HR in terms of giving out incentives and bonuses to the right people.

It helps us properly monitor each project and we can easily track who is accountable for a specific task at a certain time. This solution also helps us manage the workload of each employee in our organization because we can easily see who has a lot of assignments and who needs help. This solution helps us to improve our productivity in general. 

It also helps us to avoid errors as we can easily jump into a specific project when we noticed that it was behind due dates. With the thread feature, we can also easily identify where the issue happened so we can address it more accurately.

For me, the update tracker and time tracking help a lot. This helps me properly prioritize tasks that need immediate action. I also appreciate how the interface is so easy to view and easy to understand. 

I also love how you can easily integrate Monday.com with other communication apps like Slack. With this integration, we can easily communicate with the people who are working with us on a specific project. It is also great that the process of integration is so easy. 

In general, this solution is very user-friendly and I will definitely recommend it to other people if I am given the chance.

It would be great if there was a setting where you could customize the email reminders. It is nice to get reminded about your tasks, however, if you are working on different projects at the same time, it is kinda annoying to get 75 email reminders in a day. 

If Monday.com can add a feature where you can simply tick yes or no on each project if you want to get a reminder or update about it, it would be great. This will help us save time on clicking and archiving email reminders that we get on a daily basis. This might be unimportant for others but if you are time conscious employee like me. Saving 3-5 minutes a day can make a lot of difference. 

I've need using this solution for nine months now.

So far I can say that the stability is satisfactory. For the past 9 months, I have only experienced system glitches twice.

It is totally great and beyond my expectations in terms of scalability.

As of this moment I have not experienced any serious complaints that required me to contact customer service or support. 

Positive

I previously used Evergreen, Trello, and Asana before. I found Monday.com easier to use.

The initial setup was very straightforward.

We implemented it in-house; we have our own tech team that helps us manage production.

I'm not really sure about this. A high productivity rate is vital in our business, and Monday.com has helped us achieve that.

Monday.com is easy to set up and cost-efficient. I forgot how much an Evergreen subscription was, however, compared with Trello and Asana, Monday.com is cheaper and at the same time a lot easier to use.

I was able to evaluate the other options (Trello, Evergreen, Asdana) while working with my previous clients. 

I hope they keep on developing this solution. Every update in the past nine months has been really great. I am really looking forward to what they can improve as so far it is pretty amazing.

We are a mid-sized video production company of 15 employees and we are slowly growing. The growth is not only in the number of employees. It's also in the number of clients as well. 

As our workload increases, we constantly look for ways to improve ourselves/workflow to keep us more organized. 

We settled on Monday to help us keep track of the number of in-progress video productions we have. We also use the features to help us understand where at that we are in a project, what needs to be done and what will be done. It's an amazing tool. 

It has improved our organizational skills and kept us up to the task. We have many clients and our day-to-day entails us to be precise in making which tasks need to be done and who is assigned to them. 

We've used other solutions in the past, one being Asana, and Monday has been the better asset. Our team has enjoyed using it and I feel like it's eliminated any overlap and confusion that we might experience on projects, especially the larger scale ones. I believe that it also improves our outlook for new projects we can take on. 

The tabs (color coding) featured is great for distinguishing different areas of our workflow. Say that we have a music file that needs to be licensed - we use the color red (tab) to signify that the music hasn't been licensed. Once we license, we change the tab to brown. It's a small feature, however, the color-coding is something that makes completed tasks almost immediately indefinable. 

Having multiple workspaces is also helpful for different facets of the company so our different teams don't overlap. 

The tab closing feature is a bit vague at times. A better way to move and close/open tabs would be great. Sometimes, being the drop-down button is not as fast or intuitive as I would like but that may be screen dependent. 

I think adding a media feature would be great. Implementing instant access to projects for video teams might be helpful for media companies. How this would work, I don't know, but adding a visual component to indicate incomplete tasks would add an extra dimension to the user experience.

I've been using the solution for two years.

It's amazingly stable; there are no glitches.

It has the potential to scale if it keeps adding features. 

We have had no questions for that team yet and we have been using it for more than a year.

Positive

We used Asana. It was too convoluted.

it was simple. We learned it ourselves with no support.

We handled the initial setup in-house.

Return defiantly outweighs our investment.

It was a pleasant experience. 

My company looked at Asana and considered doing everything old school. They liked the integration with Slack notifications.