No more typing reviews! Try our Samantha, our new voice AI agent.
reviewer1849530 - PeerSpot reviewer
UX/UI Designer at GAF Materials / Building Materials
User
May 3, 2022
Provides great project management insights, great templates and useful sub-items
Pros and Cons
  • "The templates helped me to kick off process solutions for our team."
  • "Ultimately, Monday.com gave everyone on the team a workspace to get their work done."
  • "It has more limitations than we expected."
  • "Monday markets itself as a project management tool that is flexible to work the way you want. That said, it has more limitations than we expected."

What is our primary use case?

We use the solution for project management across the web team specifically responsible for desktop, tablet, and mobile design. Our team used this platform for planning projects, discussing blocks, and triggering the next steps for teams outside of the platform. 

We moved on from Monday.com only for the reason that there was a proprietary project management tool already taking over the company and since we weren't a part of it we were missing out on visibility to stakeholders. We switched over recently to Workfront in order to maintain that visibility.

How has it helped my organization?

It allowed us to gain line of sight and start to ask ourselves questions revolving around project management, time on tasks, and the processes that we weren't asking previously. 

It gave us the platform to start to combat burnout and increase communication across teams that were difficult to reach in a more automative and efficient way. Ultimately, Monday.com gave everyone on the team a workspace to get their work done. It was also a home base for all things work where they could see today, tomorrow, and forever if they wanted. 

What is most valuable?

We really enjoyed the sub-items feature, sharing GIFs, and templates. 

The templates helped me to kick off process solutions for our team. 

The sub-items helped me to incorporate the smaller tasks to get the job done down and visible for management and planing purposes.

For a team where management is still learning the nuances of our work, time tracking the small steps are so important in planning and evangelizing the work.

The GIF sharing helped reinforce a sense of culture and camaraderie amongst our team.

What needs improvement?

We built so many dashboards and information utilizing templates and came into a few errors where information and ways of working with Monday.com were not as expected. 

Monday markets itself as a project management tool that is flexible to work the way you want. That said, it has more limitations than we expected. It is fine, however, at the end of the day, they need to share more about how to use the platform videos rather than telling us to go off on our own and create something that doesn't ultimately work. That was frustrating and hard to explain where my hours went to management. 

Buyer's Guide
monday.com
March 2026
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,667 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for two years.

Which solution did I use previously and why did I switch?

We are now using Workfront. We were using both platforms for a little while. 

Which other solutions did I evaluate?

We did not evaluate the other solutions previously.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850991 - PeerSpot reviewer
Director of TRIO Talent Search Program at The Family Centered Educational Agency
User
May 3, 2022
Great board functionality with helpful organization features and file upload capabilities
Pros and Cons
  • "The board function allows you to create a digitized to-do list."
  • "There is no way I was able to pull off our back to school fest with over 500+ people if it had not been for being able to create a list of tasks and go through one by one and keep track of progress on each task in relation to that event."
  • "They have glitches every once in a while that will put employers in a position to not be able to use the platform."
  • "They have glitches every once in a while that will put employers in a position to not be able to use the platform."

What is our primary use case?

The solution is used to keep track of time and effort on my job. It is also used to keep track of company projects such as event planning, social media planning, and to-do lists for everyday tasks. 

It's also a great way to stand up to an audit as we are funded by the US Department of Education. I find it to be very helpful in helping me see what my staff is up to on a daily basis and account for what was done and not done in the event of an issue with my boss. Our environment is very fast-paced and there is a lot to do all the time so Monday provides a quick solution. 

How has it helped my organization?

It provides us with an easy way to keep up with company projects and keep track of what each employee is doing. It's an awesome tool for us as all supervisors are able to look at their employee's work and account for the time that was used with our boss. 

It also does a great job with adding new features that have made our jobs easier such as giving us the option to upload files and pictures and it's super nice that they allow us to post gifs and bring a fun feel to our workspaces. 

What is most valuable?

The board function allows you to create a digitized to-do list. My agency plans a lot of events - from college tours to large back to school events, to large community events. Being able to keep up with all the different moving parts and keeping it all In one once place is really helpful for me. There is no way I was able to pull off our back to school fest with over 500+ people if it had not been for being able to create a list of tasks and go through one by one and keep track of progress on each task in relation to that event. 

What needs improvement?

They have glitches every once in a while that will put employers in a position to not be able to use the platform. 

A few weeks ago, Monday.com wouldn't even come up, and on a normal day that poses a huge problem as we use this platform to ensure that employees are working on a daily basis. 

When you're not able to do that, that is a problem. I had to tell employees to record their work through email and that just creates a bunch of extra steps as opposed to logging on to Monday. I do not like this as it happened more than once. 

For how long have I used the solution?

I've used Monday for about four years.

What do I think about the stability of the solution?

The stability is great.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and support?

They offer very good customer support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I do not know if a previous solution was used. 

How was the initial setup?

The set up was fairly easy. 

What about the implementation team?

We implemented one-on-one with the company. 

What was our ROI?

Our ROI is very high.

What's my experience with pricing, setup cost, and licensing?

I am not in on that process of licensing, therefore, I can speak to this question. 

Which other solutions did I evaluate?

We did not look into other options. 

What other advice do I have?

I just want all the tech kinks to be worked out. It is an awesome platform. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
monday.com
March 2026
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,667 professionals have used our research since 2012.
reviewer1850967 - PeerSpot reviewer
Executive Director at Visual Anarchy
User
May 3, 2022
Excellent integrations, automations, and customization
Pros and Cons
  • "Creating super-smart to-do lists, intern management, and sales leads lists has been huge."
  • "All of the individual features, integrations, automations, and customization makes it amazing."
  • "As far as I know, when I make a new entry on a Board, and I'm putting in the first piece of information, you can't just hit return or tab to the next element."
  • "As far as I know, when I make a new entry on a Board, and I'm putting in the first piece of information, you can't just hit return or tab to the next element."

What is our primary use case?

Monday.com is my main organizer for all my video production projects, film distribution projects, future project research, and brainstorming sandboxes. I sometimes use it for social media management as well. It's great for intern management and task liability/tracking.   

I'm also currently using it to review an opening animation for a TV series I'm directing/editing. It's great due to the fact that the Illustrator and I can comment on individual shots and portions of the sequence all separately but under one umbrella as well. It would be a nightmare doing it via email and such.

How has it helped my organization?

I first got it to keep track of the equivalent of sales leads, which in the film distribution world was keeping track of each company, org, person, etc. who wanted to purchase a group/community screening. Tracking what point in the process we were, keeping track of each step of communication via email ports, facilitating what stage in the process, etc. 

Now, it's expanded 5X in other areas. 

Integration with things like Gmail makes tracking leads of possible screening organizations and our communications so much more streamlined.

What is most valuable?

Creating super-smart to-do lists, intern management, and sales leads lists has been huge. Organizing all the brainstorming and pre-production aspects of a proposed or actual new project, web design stuff for my nonprofit, and film festival entrances (the list goes on) is easy. All of the individual features, integrations, automations, and customization makes it amazing. It also helps keep things organized much better for my team members as well across a variety of different production-related tasks.

What needs improvement?

The only thing I'd adjust is this little tiny user interface thing. And that's if I'm being super nitpicky. As far as I know, when I make a new entry on a Board, and I'm putting in the first piece of information, you can't just hit return or tab to the next element. It clicks off on the screen somewhere and clicks back. i.e. Enter Name, but then you finish, and if the next option is Status of Conversation you have to click off and then click it to edit it. 

For how long have I used the solution?

I've been using the solution for two years and running!

What do I think about the stability of the solution?

I've never had any technical issues whatsoever.

What do I think about the scalability of the solution?

It scales as broadly as needed.

How are customer service and support?

I haven't needed much experience with support, however, when I do need them, it's timely.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I tried Asana and didn't like it. I use Google Drive for a lot of things (storage of video, image assets, and file management), however, there was a gap missing that Monday makes a lot easier.

How was the initial setup?

They have a library of training videos and offer free phone/web consultations, as well as webinars. That's plenty for me.

What about the implementation team?

I set it up in-house.

What's my experience with pricing, setup cost, and licensing?

I'd advise others to look at the options and see what works for you. That's personal to your projects, budget, etc.

Which other solutions did I evaluate?

I looked into Asana. I tried one other one, however, I can't remember which. I have some other tools I integrate with it like Hootsuite and Squarespace.

What other advice do I have?

I'm not sure what I'd do without Monday.com at this point.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850982 - PeerSpot reviewer
Developer at Goram & Vincent
User
May 3, 2022
Great tasks management easy to organize projects, and consolidates information well
Pros and Cons
  • "I really enjoy all the additional columns you can add to your Monday pulses to cater to what information you need."
  • "The main improvement Monday has provided is keeping all of the tasks across our boards organized and up to date."
  • "I would enjoy my own personal board on Monday that only I can see."
  • "I've had problems over the year where Monday has gone offline and wouldn't load, or wouldn't let me upload images to my pulses."

What is our primary use case?

I work as a website developer. That includes client-based work. Monday makes it easier for a client-facing team to get information from the client and put it somewhere we can all see it. 

It's then easy for them to assign me to a task where I can provide constant updates to the client's team on the progress of the task. I can also use it for scoping out new website builds, laying out each task I'd need to complete for the overall project, and providing time estimates for each individual task I've created. 

How has it helped my organization?

The main improvement Monday has provided is keeping all of the tasks across our boards organized and up to date. By using Monday I can easily see what work needs to be completed still, what work still needs a time estimate and what work needs feedback on it.

It allows our organization to easily keep all information about a single task in one place, and allows us to easily bring in other team members where necessary who can see a full history of the ongoing task so they are fully up to date on it's progress.

What is most valuable?

I really enjoy all the additional columns you can add to your Monday pulses to cater to what information you need. For example, in my line of work, I do a lot of time scoping and estimating how long a job will take me. By using a column to put in estimates it's easily visible and speeds up my workflow when scoping out loads of tasks for a new project. 

I also like how easy it is to assign different people to the pulses. It allows me to easily look at a board and spot my profile icon to know which pulses I should be looking at. 

What needs improvement?

I would enjoy my own personal board on Monday that only I can see. This board could then populate with all the tasks I've been assigned across every board on Monday so that it's all in one place and I'm not constantly switching between different boards for all my assigned tasks. 

I'd also love improvements to the notification and inbox section of Monday, as I find if my notifications or inbox ever start to fill up from lots of tagging there's no easy solution to mass clear these and I instead have to individually click through each one. 

For how long have I used the solution?

I've used the solution for one year.

What do I think about the stability of the solution?

I've had problems over the year where Monday has gone offline and wouldn't load, or wouldn't let me upload images to my pulses. 

What do I think about the scalability of the solution?

It's really good for my line of work where you have many different clients. It allows us to split them into their own boards and stay organized. 

How are customer service and support?

I've never had to contact customer service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This was the only platform I've used.

How was the initial setup?

The initial setup is straightforward. 

What about the implementation team?

I'm not sure if an outside vendor was used. 

What was our ROI?

I'm unsure of my ROI. 

What's my experience with pricing, setup cost, and licensing?

This isn't something I directly deal with.

Which other solutions did I evaluate?

This was the platform my company chose.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850976 - PeerSpot reviewer
Programme Delivery Manager at CLT International
User
May 3, 2022
Easy to work with, visually appealing, and helps track workloads
Pros and Cons
  • "Being able to duplicate boards from sitting to sitting and also being able to upload .csv files for tasks is great."
  • "Monday.com has enabled the department to create boards that help keep the tasks for each sitting and each course in one place and on track."
  • "They should make it possible in the inbox to select all inbox updates and mark them as read."
  • "They should make it possible in the inbox to select all inbox updates and mark them as read."

What is our primary use case?

The solution is used for managing tasks for educational courses to ensure the delivery of the courses for course delivery and examinations. This includes updating course materials, preparing exam papers, and keeping track of academic malpractice schedules. 

It's also used for giving time-frames for working on course manuals and preparing these with authors and design services to ensure these a prepared annually ready for the beginning of a sitting.

Courses in general have a lot of information held within a board so that each sitting is monitored. 

Boards are also used for other company projects to help keep track of tasks and work collaboratively with other teams. 

How has it helped my organization?

Monday.com has enabled the department to create boards that help keep the tasks for each sitting and each course in one place and on track. Tasks can be allocated and it makes inter-department co-operation much easier for projects. Adding in comments and tagging them means they will receive your note. 

Managers can keep track of people's workload and support or split tasks within the team to ensure that work is balanced. 

It is visually a really nice platform compared to some other project management tools, which makes it much easier to work with.  

What is most valuable?

Being able to see 'my work' at a glance in the "My Work" section allows me to see what tasks are coming up and which ones are in progress. 

Being able to duplicate boards from sitting to sitting and also being able to upload .csv files for tasks is great. 

Creating a baseline so I can see when tasks in a project should have been completed as opposed to when they are completed helps a lot. This allows me to see where delays occur in the project and change the amount of time given to reflect more accurately the realistic time frame of each task for next time. 

The Gantt chart also gives a really good visual guide to the workload at different points in the project. 

What needs improvement?

For tasks that have a time frame, they should make it optional as to when they appear in 'My work' - as in, not just the end date of the timeframe. I'd also like to see the beginning. 

When duplicating boards it would be useful if Moday.com could have the option to auto-populate the dates for the following year, as education courses run in cycles, with dates for tasks due being quite similar, year on year. This would then just leave a few date tweaks rather than having to change all the dates for each of the tasks. 

They should make it possible in the inbox to select all inbox updates and mark them as read. 

For how long have I used the solution?

I've used the product for over a year.

What do I think about the stability of the solution?

The solution has not let us down. It's stable. 

What do I think about the scalability of the solution?

This is a very scalable solution.

How are customer service and support?

Customer service and support are very responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use a different product beforehand.

How was the initial setup?

The initial setup is straightforward yet time-consuming.

What about the implementation team?

The solution was implemented in-house

What's my experience with pricing, setup cost, and licensing?

The solution offers very good value for money.

Which other solutions did I evaluate?

I did not look into other options.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1851000 - PeerSpot reviewer
Programme Delivery Team Manager at CLT International
User
May 3, 2022
Great layout options, excellent project management capabilities, and a helpful deadline feature
Pros and Cons
  • "Using the deadline feature to manage priorities has been the most valuable."
  • "Monday.com provides a holistic oversight of all the activity required to complete a project from start to finish."
  • "The ability to implement a timetabling functionality would be really useful for an education provider."
  • "The ability to implement a timetabling functionality would be really useful for an education provider."

What is our primary use case?

As a provider of professional education, Monday.com is used within our environment to manage a program lifecycle, assign tasks to individuals, and manage the delivery of our products end-to-end. We use it for tracking workflow from individual programs, informing managers of capacity and availability within a team, and making live requests using the 'form' functionality for website changes (by way of example). 

Monday.com provides a holistic oversight of all the activity required to complete a project from start to finish.

How has it helped my organization?

Used as a project management tool, our business is able to utilize the clear visual display provided by Monday.com to manage workloads, allocate tasks, and have a greater oversight of tasks within each program. 

The ability to change the layout of each project to the form of a Gantt chart, kanban, table, and more allows for more accessibility within the same programme. Users are able to choose a view that they find most beneficial, without having an impact on the content visible for managers within the business.

What is most valuable?

Using the deadline feature to manage priorities has been the most valuable. Having a visual representation of the week and month ahead in the 'My work' category allows for improved organization and workflow planning. Being able to tag other colleagues to support with tasks and allocate jobs when members of the team are taking annual leave has also proved incredibly helpful. The tagged member of staff knows what the job required of them is, has a deadline allocated, and is able to receive further information using the comment feature - it saves lengthy handover documentation.

What needs improvement?

The ability to implement a timetabling functionality would be really useful for an education provider. Currently, dashboards can only be created with a small number of boards (20 I believe) which can limit the amount of information to view across multiple boards. We can implement more programs within one board, however, this is not always useful when programs need to be archived each sitting. 

Easier reporting functionality or more regular training in this area would also be of great value to the business.

For how long have I used the solution?

I've been using the solution for one year.

How was the initial setup?

The solution's setup was straightforward and easy to navigate.

Which other solutions did I evaluate?

We also looked into:

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1847700 - PeerSpot reviewer
Marketing Associate at OOMPH
User
May 3, 2022
Great automation, removes repetitive task work, and good drag and drop functionality
Pros and Cons
  • "Automation is by far the most valuable tool ever."
  • "By automating things I save enough time to make Monday.com worth every dollar without accounting for the rest of the features."
  • "We need to have conversations within the platform."
  • "We need to have conversations within the platform."

What is our primary use case?

Monday.com is used in multiple areas, from being a CRM that I use for influencers, reaching out to new ones, and keeping in touch with long-term influencers. It's also a great to-do list for all my tasks.

It's used for content calendars and approvals. It's easy to leave specific comments on specific posts and how to change them. This way there is no need to go back and forth on chat.

How has it helped my organization?

Monday.com allows me to get rid of all the mundane repetitive tasks on the daily. Things like writing a whole new email to an influencer even though I only need to change parts of it. I can use Monday.com to create a customizable email template and send it to as many influencers and as much customizability as I require.

It's also great for keeping track of tasks. Having 20-30-40 tasks and keeping track of all is not easy, the easy drag and drop on Monday allows me to prioritize and work on tasks as needed.

What is most valuable?

Automation is by far the most valuable tool ever. By automating things I save enough time to make Monday.com worth every dollar without accounting for the rest of the features.

As mentioned earlier, I've almost fully automated every repetitive task that I needed to work on day in and day out. By doing this, I've freed up my time and brain to work on tasks that actually make a difference. I like the notifications, file sharing, and most recently, the mirroring and linking of multiple boards.

What needs improvement?

I love the email automation and it's great, however, there is something that is still missing. We need to have conversations within the platform. If it's possible to filter certain emails and bring them all into one Monday.com task and have a full conversation with that person through Monday, that would be ideal. It would save me hours of time trying to find old emails, referencing them, and getting information out of them.

I'd like Google Drive integration where I don't have to leave Monday.com to look and search on my drive. Quickly linking to files, creating new folders, etc. would be fantastic

For how long have I used the solution?

I've used this product now for two years. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Juan Carlos Salcedo - PeerSpot reviewer
New Business Manager at Just Media Group
Real User
Top 20
May 3, 2022
Can import items from Excel, helps visualize information, and assists in time management
Pros and Cons
  • "It allows us to know in advance when each part of the project would be finished, and thus optimize our time."
  • "Monday.com has helped us greatly in the organization and flow of our processes."
  • "I'm not such a fan of the infinite scroll to the right."
  • "Another aspect of Monday that I'm not such a fan of is the infinite scroll to the right."

What is our primary use case?

I work in the affiliate marketing industry, where we have numerous content blogs as well as other promotional models. Monday.com has helped us greatly in the organization and flow of our processes. It allows us to visualize the information in different ways, and therefore have a clear and established process of what needs to be done for each item. It also facilitates the organization and prioritization of our daily and weekly activities. Likewise, I use it to organize my projects and to have a clear and previously established process.

How has it helped my organization?

Monday has made our task overview much easier. It allows us to place our key actions for the day or week, and visualize those activities in different ways. It also lets our superiors know what we are working on, or if we have any specific blocks.

Finally, it has allowed us to establish clear processes for each specific task that is carried out within the company, and thus optimize our time. For example, it allows us to organize our work and personal projects, establishing the perfect order of each activity and its level of priority.

What is most valuable?

The most important feature is to be able to import items from Excel and place them in a Monday file. It allows us to drag primary information and establish clear processes of how each item is going to be attacked. It also allows us to add owners so that each person knows which item corresponds to them and can complete their activities accordingly. 

Another very important feature is the placement of dates. It allows us to know in advance when each part of the project would be finished, and thus optimize our time.

What needs improvement?

One feature that would certainly improve on Monday is the fact that each group of a board has the same columns. I would find it interesting to put the option of each group having different columns. For instance, a group of data from the final step of a process should have more columns than the previous ones, referring to final activities that correspond to the end of a process. Another aspect of Monday that I'm not such a fan of is the infinite scroll to the right. Other alternatives could be evaluated to improve this.

For how long have I used the solution?

I have been using Monday.com for about two years now.

Which solution did I use previously and why did I switch?

Previously we were using Excel for our organization, but we realized that it was not the optimal tool to organize processes in which many employees had to fulfil a part of the process. For this reason, we decided to use Monday's tool and it has worked great for us.

What's my experience with pricing, setup cost, and licensing?

The integration with other applications is very easy and I have not had any problems in almost two years of use.

Which other solutions did I evaluate?

We evaluated the option of using ClickUp. We decided to stick with Monday as it offered us a more competitive price and the features are quite similar.

What other advice do I have?

Monday is an excellent tool. I highly recommend it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.