monday.com Reviews

I generally use this solution to manage my daily tasks by noting down each task and assigning the deadlines next to each. It also helps in adding the person who shall be responsible to finish the task.

The auto-reminder feature is something that I find very useful. It helps you remind your tasks as per the frequency of reminders set by you. You can even update the status of task completion status. It also helps me put a remark against each task and the points of action to be taken against them.

We are using this solution to manage our team activity. The best part of the solution is that it helps to organize the entire work activity of each department. This way, we can update our task status as well as can track the progress of the tasks assigned to teammates to track the overall departmental activity. This not only helps us keep up-to-date on the tasks assigned but it also helps us collate all the activities in one place.

Everything becomes very time efficient and the result is great productive results overall.

There are multiple features that are very useful. For example:

1. You can create a group of tasks and can write down sub-tasks under each task.

2. It also has a function wherein you can mention the name and email ID of the external person who is responsible to finish the task.

3. The auto-reminder feature is of great value. Even if I forget my daily tasks, it sends out an email reminding me to update the task status.

4. This acts as a modern digital diary for me to efficiently handle my activities.

There are many useful features already in the solution and, at regular intervals, they keep introducing new features. Generally, I don't have much to ask for, to be honest. 

The mobile application of the solution can be improved by making it more user-friendly. The application is something that I am not able to utilize to its full extent due to its complexity.

To sum up, I would say it's one of the best task management solutions I have used so far. I hope they keep up the good work.

I have been using this platform for one year.

The solution is very stable. The continuous improvements are of great value.

I could scale this product. It's a ten out of ten. It's a very useful product.

I have not used any alternative solution in the past.

The setup was not that complex. It takes effort initially for a one-time setup.

An in-house team handled the product.

The ROI is impressive and invaluable.

The pricing is at a moderate level being not too high and not too cheap. It offers good value.

I have not evaluated any other options since I found this to be of the utmost value.

I'd like the company to improve the mobile application to some extent for iOS users.

We are a small engineering company and we use Monday to keep track of all of our projects. We will include information such as the client's name, project name, who is the project lead, the date received and date that its due back, what type of project it is, how we managed to get the project (via which type of marketing), the project value, quote numbers for the project, total value, etc. It ensures that we never miss a project, which otherwise is very easy to do.             

It has enabled us to not only keep track of our extensive list of projects - it has allowed us to analyze which types of projects are most worth our time, which clients are likely to place the orders, etc., which has allowed us to become a lot more efficient and develop new business strategies based on the heaps of data we have of past projects.

Monday is very easy to use and is very user-friendly. I must say the most valuable feature is the export to Excel feature, where you can take an entire board or just sections of it and put the data in Excel. It's great for data analysis and also to present to your boss as the list of projects you've completed and which of these were won, etc.

Monday does everything we need it to do. It would be quite cool if it could connect to my Outlook calendar and put the project deadlines in there. I'm still trying to understand the automate feature, however, this looks very promising for efficiency.

We have been using Monday for just over three years.

Monday has the opportunity to be useful for a company with 10,000+ employees or even just one. 

Monday has changed since we first started using it, however, the updates are automatic as it's a website-based solution.

The solution is very straightforward and not that time-consuming.

I'm unsure of the exact figure in terms of ROI.

Set-up costs are minimal with just an hour or two of labor to customize the board how you will like it. 

I would make a note to future companies looking to use Monday to make use of all the people spots you have available. Even if you work on different teams and won't be using the main board, there will definitely be a type of board that will suit you. 

We did not evaluate anything else. In fact, we weren't actively looking for Monday. We heard about it from word-of-mouth and couldn't believe we'd worked without it for years.

It's a great service and has quite competitive prices. It does exactly what we need it to do anymore. 

We use it in our organization to list down and delegate tasks amongst team members. 

We review the tasks allocated on a weekly basis every Monday. It helps in planning the project lifecycle systematically and effortlessly. 

Further, the manager can tag the activities to different people, which helps share responsibilities so that the burden does not lay on one person. 

Filtering the activities marked to employees helps to quantify the work distribution to different people and ensure there is an equal division of work.

The sub-tasks which form part of the head tasks help in effectively managing tasks. It helps to avoid missing any task, which is very efficient. I don't have to brief the manager about all the pending activities, which saves a lot of time and effort, the opportunity cost of which is high. 

It also helps the manager keep track of ongoing work, which avoids the nagging and follow up and helps to go on with day-to-day activities. It helps allocate work and responsibility, further strengthening teamwork and spirit. 

It helps to upload files online, which can be accessed by anyone on the team from anywhere, which removes the barriers of geographical boundaries. My manager can review my work from anywhere from the files uploaded, and the same can be seamlessly completed without actually needing to be at the same place at the same time.

The multi-task management aspect is great. It helps in remembering every task. Further, it provides a proper workflow of all the proposed activities in project management. 

It efficiently helps achieve all targets within the set target, short-term or long-term. It helps to go completely digital and avoids the use of pen and paper, which helps declutter work life. 

It helps in tracking expenses and managing them as well, which is another superb feature to help manage and further aim to reduce the same. The entire process flow right from proposal making to every document which is to be prepared and submitted is added to the system and we allocate the same to different people which helps in the allocation of work and responsibility.

The constant reminders are very distracting. It should be once on Monday itself and not constantly. 

A walk-through should be provided for every new person enrolled, which should be initiated by the Monday.com team. A calendar invite for the same should be coordinated and organized. 

It is user-friendly, however, there is still an initial dependency on the team members to understand the software. 

There should be sessions organized with calendar invites which should be sent for every update to the system. If anyone misses attending the sessions, a summary of all the points covered should be sent out to everyone who is enrolled on the system. 

There should be a helpdesk facility that helps in immediate query resolution. It should have actual people trying to identify and resolve issues and not a chatbox. 

We've used the solution for the past seven months.

This is the first software used for this purpose.

I was not involved in the setup.

I was not involved in the setup.

We use Monday for a variety of reasons ranging from tracking progress on tasks to keeping our client list updated and segmented appropriately to managing agents and contacts. 

Our most common use case of this solution is to help us analyze our product offerings by cross-examining our client base. By doing this, we can see our most popular products, our audience demographics, and which customers are most likely to be upsold to new products or services. Monday.com has revolutionized the way we work and what we offer.

Monday.com has made our company far more efficient and has saved on a lot of unnecessary chasing for updates. We simply check what tasks a user is allocated to and can see how they are progressing easily. 

It has also made our lives much easier when it comes to tracking our customer journeys and analyzing our customers' purchases to help with future business development. 

We are now able to work with more clarity and peace of mind. Our business is progressing and employees/agents are meeting all our goals. 

We love to use the automation available on Monday.com. We have many different automations set up for different use cases. Our most effective one has been for sending a Slack notification to an employee/agent when they have been allocated to a task, board, or customer. 

Other examples of automation include automatically creating items in a board when an email is received. While this automation is not perfect (as it doesn't extract information to name the task) it is very helpful when we come to make changes to the task. 

We have always wanted to be able to perform a global search for a phone number. There is a facility to search for everything else yet not this. We have found a workaround for this, which is to add a customer's phone number to the notes section of their profile. Then, when we perform a global search for a phone number, we can choose to only see results by the content of any notes. This is not perfect, however, it is a solution. 

As a company, we are really hoping they will add this feature soon. It is something that many businesses would really appreciate. 

I've used the solution for around a year and a half. 

We have only had a couple of issues with downtime, however, Monday.com is very transparent and allows users to track the progress of their repairs/remediation.

This is a very scalable solution for our business and we are nowhere near finding its limits. 

The initial setup is very straightforward and intuitive. We were able to very quickly set up our first few boards with all the features we needed. 

We primarily use the solution in our digital marketing agency. We provide services in design, video production, advertising, and web development. Also, our team is often trying to launch our own projects. 

On Monday, we manage our human resources, our equipment as cameras and lamps, distribute the workload, and plan tasks. In addition, we have automated our financial statements, and keep records of sales, contracts, and communication with customers.

I really do not know of any process in our business that does not go through Monday, except that we sometimes communicate in Telegram.

Now all our processes are in one tool. This saves the team time and energy.

Before that, we tried different systems, including industry solutions, however, they did not bring so much pleasure to the work. They were enough for a couple of months, after which they turned into a garbage dump.

Monday is so flexible that even we are not as flexible as it is. Any idea and change in the organization are implemented in a couple of hours. It helps a lot to try more, make more mistakes, and come to the right decisions faster.

The most valuable aspects include:

1) The mirror column which turns Monday into a serious interactive database that can cover all our processes. We have linked all aspects of the business together and there is no more duplication of data in the tables. This is difficult to do if you have never designed a database. In our case, we immediately realized that the mirror column allows you to make boards and powerful systems.

2) Guest access for the client significantly increases their loyalty and understanding of the value of what we do for them.

The solution could improve: 

• Messenger-based communication with clients in CRM
• Telegram integrations and notifications
• Diagrams that better understand the timeline column (as Workload does). I really need an option to distribute the values from the "number" or "formula" column by all the days that the timeline column covers
• Date-based diagram view (as workload or timeline view, with the diagrams)
• Item group as a Kanban separator - not only a status column
• Automation of timezone settings
• More options for board-view sharing by links

I've used the solution for two years.

Just once we had problems with the connection. However, they are progressing in that field.

The solution is very helpful. The product is so intuitive that we very rarely need support.

Positive

We did use other solutions, including:

• Trello which was too hard to build relations between boards
• Notion which had an interface that was too simple and low-power
• Team Gantt which made it hard to share files
• Google Sheet which was hard to keep 
• ClickUp which was too hard to build relations between boards

At first, we didn't understand the full depth of the product. After a while, we realized that everything is possible and more.

I did the initial setup by myself.

For us, Monday is an inseparable part of our business.

I'd advise people to use the pro version only. It's pointless to buy the others.

We evaluated ClickUp.

New users should find a person who understands database design. It will help you use the capabilities of Monday 300% more.

The product is primarily used for collaboration between team members, particularly around project management. We will add design, development and digital marketing jobs, and project briefs and change the status of said tasks daily. We'll allocate team members to projects, use the chat feature, and generally just keep projects flowing within our creative and marketing agency. 

We also use Monday.com to store client information, run purchase orders and keep tabs on our retained clients. We have various boards not only set up for our clients, but for the business too. Whether that be campaign ideas, staff updates and more.

We now have a central hub for all information regarding jobs and clients, and it makes it much easier to share the workload between the team. 

It's especially helpful for colleagues working from anywhere/remotely, as they can simply log into Monday.com and find the information they need. Each of our clients has their own board, then within the boards, we can categorize by area (i.e. design, development, copywriting, etc). 

The automation in particular is a help. When a design job is set to 'Complete', the developers are informed straight away. It's a very useful tool and takes away the smaller manual jobs we used to have to do.

I personally like the visual aspect of Monday. As a team of creatives, It's highly important that we are able to color-coordinate jobs/status and it makes it so much easier to differentiate between clients and tasks. 

The appearance of Monday.com makes it easier to consume and digest. The search feature is also very handy. As our business has grown, and jobs have increased and Monday has grown with it. We can search for the items we need, however, the boards still also look good and have remained well-organised.

When replying to colleagues, it would be useful to see the formatting options (bold, bullets, etc.). You can only see these when composing the first message. 

Subitems from subitems would also be beneficial at some point in the future. 

The 'My Work' section could be improved. At the moment, the jobs are listed by date - i.e. overdue, today, this week, etc., however, it would be better to see these by each client and to see them in the exact way we do in the normal view of Monday (or at least be given that option).

I've used the solution for around three years.

The stability is very high.

The scalability is very high.

We've never had any issues at all.

Positive

We didn't use a different solution, however, we do use Float as well, as the timeline feature in Monday.com doesn't really work for us. 

The initial setup is straightforward. It just takes time. Dedicate some time in your calendar, along with at least one other colleague to test it out/set up.

An in-house team set up the product.

I'm not 100% sure of the ROI, to be honest, however, it has saved on manual labour, ensuring our team are working to the best they can be.

I'd advise potential users to just shop around and make sure it works for them. Sample it with a couple of users first, and have a play around before fully committing.

We also looked into Asana and Harvest.

Users should be sure to take advantage of the automation. They're intimidating at first yet easy to set up once you've created one or two. It takes some time to get going with it. Be sure to set that time aside.

We use the solution to create workflow processes for our team and to manage sales funnels and large projects. We can easily manage different projects each with different tasks and we can duplicate that template for the next project once we have perfected it. 

Our team was struggling with a way to manage and communicate all in one location. Monday.com has helped us to focus on building a workflow that works for us along with keeping us organized. There are an endless amount of integrations that have allowed us to use Monday.com as the one central location that we all work from now.

It has allowed us to all be more organized and focus on the tasks that are assigned to us. 

We've seen a significant increase in our productivity and it's much easier to manage each team member's performance. 

We have saved an incredible amount of time by having all of our tools and resources in one place. We've been strictly using Monday.com for the management of our projects and each team members work load. The amount of time we've been able to save using this tool has been significant for our business. 

Assigning tasks to a person with due dates has been great. Also, the templates for boards make it easy to jumpstart a project through a board very quickly. 

The various integrations have made it easier for us to focus on keeping our information in one place so that we're not spending time (wasting time) trying to find information in different places online. 

Overall the ability to use integrations, assign tasks, and create board templates has been the most valuable features of Monday.com. It's improved our overall performance. 

I'd love to see more automation with the additional cost. 

I have not explored all the features it offers, so at this time I do not know for sure what can be improved. Perhaps having an onboarding consult so that someone could help us set up our boards in a way that makes sense for our business would be helpful. With so many options, it can be difficult to know how to improve what we're getting out of this tool without someone to help guide us. That would be my only recommendation at this time - a more hands-on onboarding process.  

I've used the solution for one year.

There have been a few times when our team was receiving error messages when working on Monday.com. The stability could be improved. 

There are tremendous growth opportunities with this tool. 

So far, we've not had to reach out to customer service. 

Positive

We did use Slack. We switched due to the fact that we needed more than a communication tool. 

It was a little complex for our team as there are so many options. 

We implemented it in-house.

We are extremely pleased with the ROI.

I advise new users to understand that a large team means larger costs. 

I was referred to Monday.com by a friend who highly recommend it. 

We are a small marketing team of about five. I was the first marketing hire. I chose Monday out of a variety of other solutions as I liked the flexibility of it and my product designer liked the look of it. 

I started managing our strategy and goals in here so our team could stay connected even though we don't live near each other or go into the same office or work in the same room. It helps us all look at the same goals and stay connected to the same mission so we are all moving in the same direction.

In short - it keeps a remote asynchronous team in sync. I keep our quarterly goals on their own board, then our monthly goals, then our weekly team items. Each function also has its own boards. For example, website development has its own project management board. SEO has its own rankings board. Our content calendar is on Monday with a space to track ideas and another space to track existing SEO rankings of published blogs and articles. Our department head and CEO can check Monday at any point to see where we are at with our marketing strategy and plan and see what the team is doing. 

The templates are extremely valuable. I wouldn't know where to start when creating something new. I like the variety in templates and the ability to customize pretty much anything. Assigning owners is also helpful. Everyone can filter the board by themselves to just see items that relate to them. The filter options give each team member a bit of brain space and allow them to prioritize what is meant exactly for them. I also like the docs to be able to brainstorm free flow, but wish they had some updates so they could be more usable.

The docs could be improved. We need docs where we can manage content management inside of Monday. Ideally, even being able to loop in some basic SEO in a panel on the side like Frase.ai would be a powerful solution and would make it difficult for businesses to pull out if everything is managed inside of Monday. 

It would be nice to see changes made, who made them, and have an approval process similar to Google Docs. Having a panel where you can pull in whatever integrations (like Frase) could help you create documents. 

The more integrated people are into the product, the better.

We need the solution to integrate with Craft. We might have to switch to Airtable as the solution doesn't integrate with Craft.

I've been using the solution for two years.

The product is very stable.

The solution is very scalable for large teams.

I've never used technical support.

Neutral

We did not previously use a different solution.

The initial setup is simple.

We did the implementation using our in-house team.

We've seen ROI across the complete organization. I don't have a number, however, we need Monday to operate

We looked into Airtable and Google Tasks.