monday.com Reviews

The solution is used to manage numerous projects across multiple disciplines in a team of seven. 

Our business works across various sectors and it is therefore important to be able to easily manage projects across all areas of the business.

In the past, this has proved difficult as we work within a small team, and having such a variety of differing projects on the go at once has previously seemed overwhelming. The addition of Monday.com has meant that we are able to project manage each one and have visibility of the status of each at all times.

The nature of our business means that we look after varying projects across different areas of the business. Prior to using Monday.com the tracking of these projects proved very timely and often things were missed. It was especially difficult to keep track of projects where we were awaiting information or initial dates had moved. Monday.com has alleviated these issues.

Having visibility of all projects and every team member's workload has been invaluable. Not only has it enabled us to keep up-to-date on each project. It has also meant that we can easily see when members of the team are overloaded and are able to re-allocate tasks if needed. This makes for a much happier, less stressed workforce.

There are many features that we've found valuable, however, the main ones being the ability to change status so that we can see at a quick glance exactly where we are with a project.  

The ability to assign various members of the team so that it is clear what everyone's responsibilities are and the sub-items needed is great. Being able to create one project and then detail each element of that project via sub-items has been really valuable. It allows us to see who has done what and when, it also acts as a good process flow for every job - meaning that as soon as one person has completed their part, it can then be assigned to the next relevant person for the next part of the process.

The workload section is also a good idea, being able to easily track everyone's commitments for the week.

The workload section has improved, however, there are still areas for improvement in terms of things that don't quite work as they should.  

When changing a date in this format it reverts back to the previous date unless we physically go into the board. It's also sometimes tricky to pull in the correct dates. The board limit could do with being increased in this section as for me personally with the number of different projects we have our list of boards is growing.

It would also be good to have a way of filing old boards so that they do not automatically appear in things like the work schedule.

It would be nice to have some more training such as webinar opportunities and refresher courses. I don't appear to have been invited on one of these for quite a while and I found them to be really useful in the past.

We have used the solution for two years.

The stability is good. So far, we have not had any issues and the development of the solution means that this solution will be a stable one for us.

It has been developing ever since we first used it (almost at the same rate as we have), therefore it has grown with us, and often new features have launched just at the right time for us.

We have had quite limited contact with technical support as the system is easy to use. That said, on the occasions where we have required additional support, it has been very timely and very good. 

Positive

Prior to Monday.com, we had no other system other than the traditional method of diarising projects.

The initial setup is very easy!

We handled the initial setup in-house.

The price is reasonable for the service we receive. The team has also been very good when I have had questions and needed something outside of the offered packages.

We looked solely at this system. The test was good and I was able to see that it would fit our needs.

The system has made a really positive difference to our project management.

Monday.com runs nearly our entire organization from inventory to CRM, and from our inbound lead management to our ERP. We rely on Monday.com to keep everything organized and everyone on the same page. We are a packaging company and we also manage our entire design department across full-time on-site, full-time remote, and freelance remote employees. Our prepress department also runs entirely on Monday.com. Without Monday.com we would have to use several other software solutions - which sounds like a pain.

Before Monday.com, we were using a program called Asana. It was very superficial for our needs and resulted in much of the more sophisticated functionality is lacking. We then switched much of what we were doing to some other software like Trello, however, I personally didn't like the interface and the UX as much. One of our employees actually found Monday.com and we began using it for smaller things. Over time, we were able to move almost 90% of our workflow into Monday.com. It has been a game-changer for us. 

One of my favorite features is the ability to segment work from each department into boards all while giving everyone on the team access to all of the information. We run our entire design department on Monday.com even given the fact that our team is full-time on-site, full-time off-site, and part-time remote. It allows us to get everyone on the same page at their local terminal without having to sync everyone on ten different software solutions. The mobile app is supremely helpful as well given how easy it is to view, use, and manipulate information. 

There are two main areas I would like to see Monday.com really improve: 

1) Integrations with QuickBooks Online, and 

2) Easier transfer of data, sheets, and specifically calculations from Google Sheets. 

Currently, we run our accounting on Quickbooks Online and we are forced to use their reporting tools to bring out the data we want to see. I would much rather have Quickbooks integration that allows us to more seamlessly pull transactions into Monday in real-time and allow us to manipulate that data on the Monday interface. 

With Google Sheets, we are using a large spreadsheet that has many calculations in it. I would like to move all of that to Monday.com. We are limited on a number of columns currently, and, when we tried to transfer everything over, none of it worked. That was disappointing. 

I've used the solution for three years.

The solution is fairly stable. There are some bugs when inputting data into certain places. Otherwise, the platform is rather stable.

The product is very easily scalable. 

My personal experience is non-existent. However, my team says the support is phenomenal. 

Positive

We have previously used Asana and Trello in an effort to manage our business. 

Asana was too superficial at the time when we used it. Trello's interface was not as intuitive as Monday.com's. We switched when we saw the ease of use and the ease of manipulating both the data and the appearance.

The setup is straightforward and very intuitive and there are plenty of tutorials online via YouTube. 

We handled the solution in-house. I wasn't aware there were vendor teams.

It's tough to say what our ROI is since we consider Monday a fixed cost. 

I would advise using the free version as long as possible. 

We paid for the program after we decided it was a good fit, however, I would let a team work with the program on a smaller, more isolated project first, and then decide if it is a good fit as you scale the team on the software.

Before switching we did evaluate other options. 

The first option we used was an Excel spreadsheet. That didn't last long. We then switched to Google Sheets, which has worked for some of our businesses, however, ultimately, as we scaled, it became too cumbersome for multiple people to work at the same time. 

We then tried Asana, which was superficial in its capabilities for our workflows. From there we tried Trello. I prefer the column and row approach to managing my data, so Trello's wasn't a great fit for me personally. 

I'd advise users to get the QuickBooks integration.

I use the solution for project management for my startup - which involves development. I also use it to invite costumers or clients that would follow up with me in the process of making the projects true before an official launch. 

It also serves to track the time to actually make payments to my assets. Even though is not fully optimized for the new Mac Book Pro line up M1, M1 Pro, and Max, the app still works for our main purposes. Definitely improving the intuitive interface is a must.

The solution lets me track just about every single task that I assign to a team member. It's a pretty straightforward tool. Not only can team members or assets take place in the Monday platform - my clients can too. I basically duplicate what boards I need to and the just simply change the users from assets to clients. It's kind of an inverted process to save me some time. 

Monday still isn't perfect and the automations are not updated. It will take some time for my notifications to not confuse me once these are shot.

Automation is an essential feature. Alerts come in pretty handy every once in a while just to keep up. However, creating them can get you confused depending on how many members or guests you currently have assigned to an specific board. 

The new UX updates have helped a little, however, since Monday has so many features, I kind of miss a lot of things that might come in handy to me. I really don't know which are the best, meaning sometimes I kind of feel I'm wasting my money as the Monday platform isn't cheap.

The new Apple Mac Book Pro lineup was launched more than two years ago and still, this platform is not compatible with the Mac App. This doesn't mean it won't work, however, the optimizing process and experiences could work better and exactly like the Web App you currently use when browsing Safari, Mozilla, Chrome, etc. Rosetta comes in handy, however, the M1 Max compatibility for the new Macs is a must. Also, there are a lot of features that the Mac App doesn't offer and the Web App does - such as payments and other things.

I've used the solution for more than five years.

It's very laggy a lot of times. Scrolling isn't smooth and it is really a pain when you try to open tasks with lots of content.

The scalability is good, although there are many features that get lost on their radar. A lot of instructions are missing in terms of the walkthrough process to set up integrations, etc.

They're fast yet sometimes inaccurate. More examples could be better.

Positive

I used to work with Asana, however, the UX/UI was terrible. Back in the day, when Monday was called Da Pulse, I gave it a go and for 5 years now I've been a loyal customer.

The initial setup is complex. As I said before, it has a lot of features you might even get to know.

The initial setup was done in-house. Everything was done by myself.

The ROI has been 50% to maybe 60% in a good month - enough to cover Monday's cost.

The solution is pricy, however, after seeing all the benefits, it definitely is worth it.

I might have looked at other options, however, I can't remember the names right now. I definitely looked at Trello as it was in the radar, however, finally, Da Pulse won.

The company needs to keep this updated as often as they can; the iOS App needs a huge UX/UI redesign, and voice notes are just a joke.

We use the solution as a CRM, track project progress, and keep client notes all in one place. We also use My Work to keep track of everyone's day-to-day at the company and ensure that all deadlines are met. This was a big step for us to implement.

We also use dashboards to track our most important numbers, which are revenue and sales. We also use personal to-do lists and communicate internally as a team. Half of our team is virtual, so Monday.com has been our source of communication as a whole for the entire company, which is awesome.

The product has been amazing. 

Now we can see our client data and sort by column with the data that is most important to us as a business. We can run reports with real data that allow us to take decision on a higher level. We can now also track per person their book of business, how much revenue they are managing as a whole, and, based on column data, we can run reports. 

As a company we operate on quarterly goals, so we have a board that is just to track these goals and their progress. We can run reports and it has been really great.

Integrations with Slack and integrations as a whole are wonderful. We want to use Monday.com as our source of truth. We also use automation and think it's great. When we were looking for a project management software during our sales process, Monday.com really stood out because of these features. 

We want to be efficient and this software has allowed us to do that. The insights tabs are also amazing. Again, we can run reports on those and make higher-level decisions and see data per person on specific metrics.

The solution offers more integration features with Hubspot and more options to connect within boards. We love using My Work, however, there are also limited capabilities within boards. My Work cannot be connected to specific line items in boards or subtasks, and therefore it is currently causing a gap in communication with our team. 

An area that can be explored, similar to Salesforce, is a task board for each client. I'm not sure that this will be ideal for everyone. However, in our case, we use Monday.com as both our CRM and project management software.

I've used the solution for over a year.

The stability is great.

The scalability is great.

Technical support is great.

Positive

We did not work with a different solution.

The initial setup was good.

We handled the solution's set up in-house.

We've seen a 3X ROI.

We did look at Salesforce and Hubspot (we have Hubspot right now - just as another source).

We have more capabilities to send email templates within each task. We have workflows and we would love to have white-labeling services since we have client-facing boards and they are confused as to what is monday.com. That is just not user-friendly for our clients.

We use Monday.com to track training project status, project, and deliverable timelines, resources, updates, and assign work. 

We also use it to track training completions (through forms) and requests for support (through forms). 

My team also uses it for personal task tracking, team task tracking, sharing of accomplishments, and dashboard summaries. We are a learning team and finding new ways of using the tool all the time. It is a helpful tool to communicate with people outside our group so they can quickly find status updates as guests.

Monday.com has allowed me as a manager to stay up-to-date on team training project status and get real-time updates about issues. It saves me from having to interrupt my team to get simple answers I can look for myself. 

We are able to be more organized as we use it to organize our training schedule and coordinate our communication launches and quarterly planning schedules. 

Monday.com makes it easy to understand the new features and so they are easy to implement so we find new uses for it all the time. The visual nature of the boards makes them easy to understand.

I really like the forms option. It allows us to collect the information we need from our customers upfront without having to speak with them first and it makes the process more efficient. Once the form is completed, the information automatically compiles into a board making the assignment of tasks very easy. 

We have also been able to use the form option to track self-paced learning course completions for smaller projects to ensure the required people are completing their training. 

It also works well for data collection. 

I wish that you could have different columns for each of the groups on one board. 

I wish that you could turn off the sub-item menu if you accidentally enabled it. 

I'm unclear about the notifications feature in that I receive way too many emails. 

I've had requests for once an item is created that it duplicates on another board and automatic updates to both items if they are linked. 

I really like, however, how new features are sent out all the time so I can slowly learn more and more.

We used the solution for two years.

We previously used Excel. It was not working well.

I don't manage this area.

I did not evaluate other options. I saw a commercial for Monday.com and I was sold.

It really a great tool that I would recommend.

We are using Monday.com to manage our projects and tasks. It gives us more ways to handle and see the overview of the projects/tasks. It helps us to track each task assigned to my colleagues. 

We also can depend on Monday.com because we have all our needs on it. Before we used to have to send files via email or USB. Now we have Monday.com and we can all share our data and information via the app. 

We are also using Monday.com to reach our deadlines and accomplish everything on time without any delay.

We improved a lot. We are now organized in all of our tasks and schedules. It helps us to be more professional in our work. Every task will be monitored well. Our bosses can now see all our tasks without asking us personally. By use of Monday.com, we can track the tasks and projects we are assigned and we are able to accomplish every single task on time. 

We really enjoy using Monday.com now. It helps us as a company to really get organized and manage all our workloads by using only one single app.

The date, timeline, and task management features are great. They are really useful to track every project we made and we are able to work on time without any delay. 

We are using the date to put the deadline date of each task we are assigned to. 

We use timeline to keep us on track of how many hours or days we need to accomplish tasks or a project. 

Task management helps us to easily manage our time and tasks and keep us up to date on all the tasks they assigned to us. Also, the sub-item functions also help us to dissect each task that we have. 

The Graphic User Interface (GUI) needs improvement. Sometimes it is hard to manage the GUI of the Monday.com. We are getting confused about the menus, and other functionalities as well. 

For the 3rd party apps, it would be perfect if we will have a connection for some 3rd party apps like Facebook Ads or Google Ads. Something to help us manage these apps on Monday.com will be perfectly awesome. Also, they need to add a function where we can save a template of a group. We are always duplicating a group and we don't want to include any updates and comments.

I've been using this software for two years.

The stability is very impressive and our files are secured 100%.

The solution is the perfect fit for our work related needs. 

We haven't talked to the customer service and support. You just need to learn and get used to using this tool and you will be fine.

Positive

This is the first solution we used. 

The setup is complex but not too complex. 

We implemented the solution in-house.

We've seen ROI in self gained and self-improvement KPIs. It helps us to work efficiently and well.

I'd advise users it's better to use the standard package first to check it out if it's for first-time use. You can always upgrade to an enterprise package, which will give you more services.

We also looked at Zoho solutions.

This is the best task/CRM solution we ever had. It's the best tool for any startup company to get used to it. It is 100000% not a waste of money.

It's a basic system for me to keep tracking what is happening in my project at a high level. If I don't know and want to go in deep and check exactly what is happening, I use Monday as an overall picture for my monthly projects, let's say.

It's great for providing a general overview of projects in one snapshot. 

The initial setup is easy.

It's quite a stable product.

Monday has a lot of space, let's say, for improvement. Especially when you create a new board. The board is like a new project; it's called "board". When you create a new board, you add everything manually. It doesn't come with a template by default. If you want to change the status of your task, you should change it manually. Even changing the date is manual. If you have an update on the project, or if the project closed or went away, all the dates are added manually. This is time-consuming if you are comparing it with Jira. In Jira, when you open a task, the date is read automatically, which is easier. On Monday I need to add it manually.

The solution really needs to offer templates. That would be very helpful. 

I'd like to be able to add different panels under the same project. For example, at the moment I can create groups, which is fine, however, all of them include the same columns. I cannot have them in group one, five columns, and in group two, three columns due to the fact that it's under the same project, under the same board.

I've used Monday only for the last couple of months. It's been four or five months now.

The product has been stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

We have about 15 people on our team using the solution. 

I've never had the need to contact Monday's technical support team and therefore cannot comment on how they are to deal with. 

I also work with Jira.

I found the initial setup to be simple and straightforward. It's easy. It's not complex. 

My understanding is that it is open-source. There is a standard installation fee, however, in regards to users, it's free.

I'm not sure of which version of the solution I'm using. 

I'd advise a new user to try to create a few projects as an example before you create a real one. It's a little bit complicated and I'm not aware if there's a manual to read or find out how to properly do the setup of a project. If a new user tries to create a few examples before they start, it will help them get comfortable with Monday.

I would rate the solution six out of ten. I'm always comparing. Monday and Jira are both for project management solutions. Comparing it with Jira, Monday doesn't have as many features or abilities. It's a very basic program. You cannot create Casper flows or create automated approval or check the availability of your team based on your resources. It gives you an overall picture, the high-level picture, of your tasks and that is basically it.

Our use case is tracking tasks within a project.

It has exposed people to tracking tasks in a software solution versus on paper or in Excel. It provided for automatic reminders, like a tickler file. It provided dashboards for executives so they could look at a quick snapshot of the status of a project and the necessary security to only have certain people have access to it.

What I've found the most valuable is that you can set up a project quickly and track and retract information very easily.

It would be great to see additional automation rules and have varied fields per subcategory.

It could have a few more features when it comes to managing projects.

I have been using monday.com for a couple of years probably. 

Performance has been good. Stability has been good. I haven't lost any data, which is fine.

I assume it is very scalable. I have not run into any limitations. We have about 70 users across different departments. 

I think they respond pretty promptly. If I remember correctly, they have 24/7 support and you can get an answer or get in touch fairly quickly.

The company was not using anything previously but I use Microsoft Project. I introduced monday.com in our organization because I needed a solution that would be readily accepted. People will hesitate to use anything complex. 

The initial setup was pretty straightforward.

We deployed in-house. Deployment took about 20 minutes. 

Just evaluate it and try not to compare it to higher end products that will cost you a lot more money.