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Splunk SOAR vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Splunk SOAR improves automation and efficiency, but ROI and integration time vary, benefiting familiar organizations most with proper use.
Sentiment score
6.0
VMware Carbon Black Endpoint delivers strong ROI with enhanced security, reducing costs and malware incidents within six months.
We've seen a decrease in false positives and a significant increase in our containment.
 

Customer Service

Sentiment score
6.5
Splunk SOAR's support is praised for reliability and responsiveness, though flexibility and response times could improve, valued community resources assist users.
Sentiment score
6.3
VMware Carbon Black Endpoint support is knowledgeable but inconsistent, with varied satisfaction and room for improvement in response times.
Discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services.
Splunk's technical support is very good and generally not needed often due to the stable environment.
My experience with the technical support by Splunk has been quite positive
 

Scalability Issues

Sentiment score
6.6
Splunk SOAR offers scalability and flexibility, effectively managing vast environments despite configuration challenges, with high user ratings noting customizable features.
Sentiment score
7.3
VMware Carbon Black Endpoint is highly scalable, supporting diverse environments efficiently, despite some data extraction and management complexities.
It can be extended and adapted as necessary.
Splunk SOAR has the ability to scale quite significantly.
 

Stability Issues

Sentiment score
7.3
Splunk SOAR is highly stable and reliable, with minor issues often attributed to third-party services rather than itself.
Sentiment score
7.5
VMware Carbon Black Endpoint offers reliable security, but some users experience stability issues and update-related challenges for resource allocation.
We have not experienced any downtime, crashes, or performance issues.
It's been pretty reliable.
Splunk SOAR provides a stable environment and technology.
 

Room For Improvement

Splunk SOAR requires better integration, user-friendliness, and automation, with improvements needed in support, training, and advanced AI features.
VMware Carbon Black Endpoint needs better integration, UI, mobile support, pricing, responsiveness, threat detection, and stability improvements.
Splunk's Unified Platform does help consolidate networking security and IT observability tools.
I would rate Splunk SOAR support an eight out of ten because escalating a ticket to a higher level can take more time, indicating a need for a larger support team.
Splunk SOAR does not help me reduce my security event volume; in fact, it makes them massive.
 

Setup Cost

Enterprise buyers find Splunk SOAR costly but justified by its performance, with recent user-based pricing changes being favorable.
VMware Carbon Black Endpoint is seen as pricey, varying by deployment size, with mixed views on its value and flexibility.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
The solution is free for us, which is a beneficial aspect.
Splunk SOAR is affordable cost-wise only.
 

Valuable Features

Splunk SOAR excels with easy integration, automation, and customizable playbooks, significantly enhancing incident response and security operation efficiency.
VMware Carbon Black Endpoint excels in threat detection, management, and integration, providing scalable and efficient security with minimal resource use.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
Splunk SOAR saves time in threat response, and the time to solve an incident is currently the best in the market.
The stable environment and the community provide strong support, reducing the need for technical support.
 

Categories and Ranking

Splunk SOAR
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
50
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (3rd)
VMware Carbon Black Endpoint
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (36th), Security Incident Response (5th), Endpoint Detection and Response (EDR) (32nd), Ransomware Protection (7th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Splunk SOAR is designed for Security Orchestration Automation and Response (SOAR) and holds a mindshare of 7.6%, down 7.7% compared to last year.
VMware Carbon Black Endpoint, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.8% mindshare, down 2.1% since last year.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Splunk SOAR7.6%
Microsoft Sentinel15.0%
Palo Alto Networks Cortex XSOAR9.7%
Other67.7%
Security Orchestration Automation and Response (SOAR)
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
VMware Carbon Black Endpoint1.8%
Microsoft Defender for Endpoint9.5%
CrowdStrike Falcon7.8%
Other80.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Hamada Elewa - PeerSpot reviewer
Creating automation workflows has reduced detection time but integration and visibility challenges remain
The visibility of Splunk SOAR's playbook viewer is rather unclear to me; I wonder what the visibility is for. There are indeed some problems with integrating Splunk SOAR with other Splunk products or other vendors in my system, and it took a while after implementing Splunk SOAR to train my SOC team on how to use the playbooks. Splunk SOAR does not help me reduce my security event volume; in fact, it makes them massive. Splunk SOAR does not help me free up resources to work on other projects; they are not good in this regard. I have not seen time to value with Splunk SOAR; I am curious about what time to value means. I believe Splunk SOAR can be improved by adding more integrations and out-of-the-box integrations, and by increasing the number of admins that can access the solution simultaneously. I see the need to inject more AI in creating the playbooks. I think they can inject more threat intelligence into the solution.
Nikunj Kamboj - PeerSpot reviewer
Integrates well with our existing SIEM tool and helps in identifying suspicious activities
The solution's integration with our existing security infrastructure is good. Whenever we have any alert in VMware Carbon Black Endpoint, we can easily that alert in our SIEM tool and check logs from the SIEM tool itself. VMware Carbon Black Endpoint is just a secondary security tool for us, and we are just monitoring the alerts from it. The solution's behavioral analytics feature helps in identifying suspicious activities pretty well. Whenever we have even a small thing, we get an alert. The solution is deployed on the cloud in our organization. Performance-wise, the solution is doing great in terms of connecting to the host directly. Performing a malware scan usually takes a lot of time, more than 24 hours. A malware scan is something that we do only on Carbon Black for the old endpoint devices and servers. It used to take sometimes three days to perform. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
University
7%
Financial Services Firm
12%
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise30
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise30
 

Questions from the Community

What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
I don't have experience with costs; management handles that aspect.
What needs improvement with Splunk Phantom?
I'm not an expert on Splunk SOAR, but I'm sure our team members know what areas could be improved. I haven't spoken to them specifically about what could be improved or what they would want Splunk ...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Phantom
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Recorded Future, Blackstone
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR). Updated: October 2025.
873,209 professionals have used our research since 2012.