We performed a comparison between Palo Alto Networks Cortez XSOAR and Splunk Phantom based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both solutions come across as reliable and powerful products. Cortex does slightly better in the Pricing category, however.
"In Azure Sentinel, we have found, they do have a store in their capability. AI and intelligence features. We found that to be very helpful for us because some other things we do need to integrate again or find another vendor for the store"
"The AI and ML of Azure Sentinel are valuable. We can use machine learning models at the tenant level and within Office 365 and Microsoft stack. We don't need to depend upon any other connectors. It automatically provisions the native Microsoft products."
"The Identity Behavior tab furnishes us with the entire history linked to each IP or domain that has either accessed or attempted to access our system."
"The analytic rule is the most valuable feature."
"What is most useful, is that it has a good connection to the Microsoft ecosystem, and I think that's the key part."
"Sentinel has features that have helped improve our security poster. It helped us in going ahead and identifying the gaps via analysis and focusing on the key elements."
"The standout feature of Sentinel is that, because it's cloud-based and because it's from Microsoft, it integrates really well with all the other Microsoft products. It's really simple to set up and get going."
"The most valuable feature is the UEBA. It's very easy for a security operations analyst. It has a one-touch analysis where you can search for a particular entity, and you can get a complete overview of that entity or user."
"It is a scalable solution."
"It is a scalable solution."
"Cortex XSOAR's most valuable features are the playbooks, custom integration, the machine-learning model, and the layout, classifier, and mapper."
"The solution is easy to deploy."
"The solution is very reliable."
"Its agility and scalability are valuable."
"It was useful as a ticketing tool."
"It has an extensive list of integrations that are available out of the box which makes it easy to start."
"The most valuable feature is the API connector, depending on how it's formatted and who made the actual app offering for it. The REST API is my favorite component. It's very easy to use. The filters are also really valuable. Those are the two primary features but I enjoy using the rest of it."
"The product’s integration with other Splunk products is valuable."
"The most valuable feature of Splunk SOAR that stands out is it has a great SOAR. The automation and orchestration module is highly mature. A lot of use cases are on user entity and behavioral analytics (UEBA), which is artificial intelligence and machine learning-based (AIML)."
"The most valuable feature of Splunk SOAR is the automated playbooks, which saves analysts time."
"Very flexible integration with other tools"
"The best feature is the integration and the custom Python code that we can write. Splunk SOAR provides us with both of these capabilities, allowing us to integrate different security solutions with Splunk SOAR and take remediation actions directly on those security tools."
"Scalability is the best feature of the solution."
"Our customers find it easy to conduct searches and consider it an excellent content management system."
"I believe one of the challenges I encountered was the absence of live training sessions, even with the option to pay for them."
"In terms of features I would like to see in future releases, I'm interested in a few more use cases around automation. I do believe a lot of automation is available, and more is in progress, but that would be my area of interest."
"We've seen delays in getting the logs from third-party solutions and sometimes Microsoft products as well. It would be helpful if Microsoft created a list of the delays. That would make things more transparent for customers."
"It has been a challenge with Azure Sentinel to onboard the Syslog server from FortiGate. Azure Sentinel can work better on that shift between the Syslog server and a firewall."
"It could have a better API to be able to automate many things more extensively and get more extensive data and more expensive deployment possibilities. It can gain some points on the automation part and the integration part. The API is very limited, and I would like to see it extended a bit more."
"The only thing is sometimes you can have a false positive."
"I would like to be able to monitor applications outside of the Azure Cloud."
"They can work on the EDR side of things... Every time we need to onboard these kinds of machines into the EDR, we need to do it with the help of Intune, to sync up the devices, and do the configuration. I'm looking for something on the EDR side that will reduce this kind of work."
"In terms of improvement, it needs to be more modular. It's not. When you're working in layouts and you create specific apps within layouts, there's no portability right now in order to reuse that code across multiple layouts. I can't take a tab and say I want to use this tab on these other layouts. I have to physically go in there and recreate it from scratch, which is maddening."
"I would love to see more flexibility on what we can display and design on the dashboards."
"Palo Alto Networks Cortex XSOAR lacks to offer SIEM functionalities currently."
"Implementing this solution requires a lot of involvement from the vendor and it should be made easier for the partners."
"There is room for improvement in terms of the pricing model."
"The solution is complicated to learn."
"I would like to see Cortex become less dependent on Active Directory and group policies to manage the deployment. Maybe I need to update my understanding of how to deploy it, but that's the way I know how to use it."
"The solution requires DV but does not support open-source DV elastic searches."
"The UI can be more customizable for the clients."
"The application does not work properly and does not pass the log-based configuration. I feel that some kind of review should happen in the application. This review should validate things so that we can get the right information. Splunk does not tell us where the IP address is associated with."
"There is a lot of room for improvement with the UI."
"Splunk's support for integration is subpar and has room for improvement."
"The algorithm and machine learning have room for improvement and can be more user-friendly."
"What we have seen is if the workflow gets halted or if we want to halt a workflow, it cannot be resumed."
"The scalability could be better."
"SOAR is probably the most unreliable product Splunk has and that's because most of it is content driven from what you put into it. There are certain parts of it that have a little bit of difficulty at volume too. It's always changing. There is new stuff coming out for it that's going to make it a little bit better, but it does have some drawbacks."
More Palo Alto Networks Cortex XSOAR Pricing and Cost Advice →
Palo Alto Networks Cortex XSOAR is ranked 2nd in Security Orchestration Automation and Response (SOAR) with 42 reviews while Splunk SOAR is ranked 3rd in Security Orchestration Automation and Response (SOAR) with 30 reviews. Palo Alto Networks Cortex XSOAR is rated 8.4, while Splunk SOAR is rated 8.0. The top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". On the other hand, the top reviewer of Splunk SOAR writes "Takes most of the work away, but the time they take to implement new features is a little bit of concern". Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Fortinet FortiSOAR, Swimlane, IBM Resilient and ServiceNow Security Operations, whereas Splunk SOAR is most compared with Cortex XSIAM, ServiceNow Security Operations, Torq, Tines and Cisco SecureX. See our Palo Alto Networks Cortex XSOAR vs. Splunk SOAR report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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