Splunk SOAR and Tines are both prominent players in the SOAR space. Splunk SOAR has the upper hand with its extensive integration capabilities, although Tines is noteworthy for its simplicity in automation.
Features: Splunk SOAR offers powerful data analytics, extensive integration with IT systems, and robust incident response capabilities. It includes advanced user entity and behavioral analytics (UEBA) based on AI and machine learning. Meanwhile, Tines is characterized by its streamlined automation processes, low-code environment, and intuitive interface for building and customizing workflows with ease.
Room for Improvement: Splunk SOAR could benefit from simplifying its deployment process and further enhancing user-friendliness. Additionally, it may consider expanding its pre-built automation solutions for quicker adoption. Tines, on the other hand, could expand its integrations with additional third-party tools, offer improved documentation for advanced features, and enhance its analytics capabilities to compete with more established solutions.
Ease of Deployment and Customer Service: Splunk SOAR requires technical expertise for its complex deployment process but boasts excellent technical support for its users. Tines, in contrast, offers a straightforward setup, making it ideal for smaller teams. Its customer service is focused on fast and efficient support, meeting the needs of its user base effectively.
Pricing and ROI: Splunk SOAR tends to have a higher setup cost due to its extensive features, providing strong ROI for larger organizations that require comprehensive solutions. Tines, with its lower cost, offers a quick deployment leading to faster ROI, appealing to smaller enterprises looking for efficient incident automation without a hefty initial investment.
| Product | Market Share (%) |
|---|---|
| Splunk SOAR | 7.7% |
| Tines | 7.3% |
| Other | 85.0% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 7 |
| Large Enterprise | 29 |
Splunk SOAR offers features like automation and orchestration of manual tasks, speeding up work, detection and response to advanced and emerging threats.
Automate manual tasks. Address every alert, every day. Establish repeatable procedures that allow security analysts to stop being reactive and focus on mission-critical objectives to protect your business.
Orchestrate and automate repetitive tasks, investigation and response to increase efficiency and productivity, and do more with the people you already have. Make a team of three feel like a team of 10.
Work faster with Splunk SOAR. Respond to threats in seconds. Lower your mean time to respond (MTTR) by automating security tasks and workflows across all of your security tools.
Take advantage of Splunk Enterprise Security and Splunk SOAR joining forces to provide a seamless and intuitive SecOps platform to prevent, detect and respond to advanced and emerging threats.
Tines offers no-code and low-code automation for users to automate tasks without coding expertise, integrating seamlessly with APIs to enhance incident management and security operations.
Known for a vendor-neutral approach, Tines provides detailed documentation and live chat support, allowing for effective integration with other tools, scheduling capabilities, and streamlined processes that save time and effort. Users find it intuitive for efficient task handling, making manual intervention unnecessary. Challenges include the need for more comprehensive documentation and instructional videos, as well as improvements in AI integration and reporting aesthetics. Pricing is also noted as higher compared to alternatives.
What are the most important features of Tines?Tines primarily serves organizations in the security sector, automating security operations such as alert detection and managed detection and response. It's utilized extensively in security operation centers for tasks like phishing email processing, ticket creation, IOC investigations, and ticket assignments within enterprise security frameworks, with multiple teams delivering Tines services to enhance task handling efficiency.
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