SAP ERP vs Salesforce Sales Cloud comparison

"Salesforce's user interface is easy to use, and the reporting is good. It worked well with Excel, so I was okay with it. I don't know about integration with any other software because I didn't have to deal with them."

"I can see activity per customer. I can find out quickly and easily who was the last person I talked to, when it was, and what we were talking about."

"Salesforce is such a widespread software in terms of what it can do and its scope. Theoretically, you can run a whole company off of it. There are many valuable features, such as reporting and analytics. You can customize almost the whole environment is what appeals to so many companies the most."

"Salesforce Sales Cloud is a stable solution."

"The most valuable features are performance and integration."

"On the high level, it's all about managing the clients, managing the opportunities around those clients, managing the tasks, calls, activities, all those things."

"There are many extremely useful features."

"I find the forecasting the most valuable feature. It's valuable because there are two types of forecasting, customizable and collaborative forecasting."

"SAP is a very process controlled application. It does not allow users to manage the data. Once the initial process is set, it works smoothly."

"The stability is SAP ERP is not good only because the version is old. They could work on improving the versions."

"This is a robust solution with a lot of control measures."

"The solution has made the most significant impact on our human resources function, specifically in HR operations and HR analytics. One feature of SAP ERP that I found most valuable is its use of codes for accessing specific functions."

"The most valuable feature is the robust workflows that SAP provides to us in our organization. Overall, I find it the best ERP solution compared to other similar solutions."

"I like that SAP ERP is very robust and stable."

"The best thing that SAP ERP has is the extensive coverage of processes for every field and business unit such as procurement, inventory, financials, asset management, plant maintenance, and production. We can cover up to 99.9% processes of our organization, which is the best thing about this solution. It also has a very good capability to integrate with other applications. The security and authorization level of SAP ERP is very high. No other solution can match this level."

"The most valuable features of SAP ERP are its stability, industry-specific package, and adaptable configuration."

"The solution's design could be improved."

"The reporting formats could be better."

"Sales Cloud could improve in areas such as AI integration, particularly for templates."

"Amount of storage provided is limited."

"The areas revolving around archiving and backup in Salesforce Sales Cloud are not as advanced as some of the other solutions in the market."

"Auto clean for duplicate leads, accounts, and contacts needs improving."

"The solution can be difficult to understand for customers of Salesforce."

"The scalability could improve by a small amount."

"The product can be a little slow when dealing with thousands of employee data."

"The solution is quite expensive. They need to work on the pricing to make it more reasonable."

"SAP ERP needs to be more innovative when it comes to areas like mobility and the internet."

"The initial setup of SAP ERP is complex and it took a lot of time."

"It is not flexible for the users. SAP works in a specific way, and the users and the processes have to adapt to the way it works. It is hard to customize it to the level that we need for our work. It is not easy to get new extensions for process functions, modules, or activities."

"It is not easily integrated with outside products."

"Pricing could be improved for preferred customers."

"In the next release, I would like to see more technical integration for directly designed solutions on behalf of the selling process so that you can design solutions and not have to use ten or more other tools to get the solution for selling."

"The main issue is the price. Because it's SaaS, you will have to pay on a monthly or yearly basis."

"Sales Cloud is quite expensive."

"It is a premium product, so it is not the cheapest solution. I think if it's implemented well, and you're getting the soft cost benefits, the efficiencies, it's justified. But not if you're looking at just apples for apples as a subscription, without the complexity that you can achieve. It can deal with complex business requirements. Some other CRMs can't. But you certainly pay, so it's a premium-charged solution. It's one of the more expensive ones."

"Its license is expensive. It is probably a lot more than smaller solutions. It is around £500 a month, but I don't know how many licenses we have."

"It is alright for now because we ended up getting a discount off the base price. So, for now, it is okay. We may have to renegotiate when we get more users, and I don't know if the price would stay the same or increase. It has just a standard licensing fee. If you end up hiring a consultant for implementation, you will have to pay for the implementation. Other than that, there are no additional fees."

"The price of the Salesforce Sales Cloud is expensive. We pay monthly for the solution but we are billed quarterly."

"You need to pay for the license per user per month. For example, you need to pay $100 per user. If you have 200 users using your Salesforce, that would be multiplied by a hundred, that's $20,000 per month and a quarter million per year."

"Salesforce Sales Cloud is an expensive solution."

"There is a license needed to use this solution."

"The solution is expensive and is best-suited for large enterprises."

"When we talk about pricing it is expensive. On a scale of one to ten, it would rank a two. There are no additional fees but the user licenses are high."

"We pay annually for the use of this solution."

"The product has high pricing."

"SAP is quite expensive."

"The on-premises licensing model comes with annual maintenance whereas the cloud-based licensing model is a yearly subscription. The tool’s pricing is normal and not expensive."

"Some components are available at an additional cost, depending on the type of contract that you have."