Salesforce Platform vs Zoho Creator comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Salesforce Platform
Ranking in Rapid Application Development Software
9th
Ranking in Low-Code Development Platforms
6th
Average Rating
8.2
Number of Reviews
82
Ranking in other categories
PaaS Clouds (7th), Mobile Development Platforms (3rd), No-Code Development Platforms (2nd)
Zoho Creator
Ranking in Rapid Application Development Software
12th
Ranking in Low-Code Development Platforms
9th
Average Rating
8.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Rapid Application Development Software category, the mindshare of Salesforce Platform is 6.2%, down from 6.8% compared to the previous year. The mindshare of Zoho Creator is 0.8%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
Unique Categories:
PaaS Clouds
3.6%
Mobile Development Platforms
8.3%
Low-Code Development Platforms
1.2%
 

Featured Reviews

NA
Mar 9, 2023
Good configuratin capabilities and provides 360-degree view of a client but needs better support
We mainly use the solution for Salesforce and for the sales team. They would use it to advise their clients as to other portfolio balances. Also, at any given point in time, we would also use it for referencing any outstanding documents that would ensure that we are KYC compliant We like that it…
Vadim Adams - PeerSpot reviewer
Mar 17, 2023
Great ability to build out forms, put workflows behind them, and write custom scripts
If you have any requirements that Zoho CRM or one of the other Zohos isn't able to do naturally, then Creator is good for that. It's able to access information from Zoho CRM and Zoho packages, and you can build out forms, put workflows behind them, and write custom scripts if required. The scripting is good because it means you can do pretty much anything including prebuilt views that allow you to spin up dashboards and different things quickly. It has all of the security features you would expect, it's hosted in a secure environment, and you're able to determine what data is shared. This is a pretty powerful tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is pretty responsive."
"The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot."
"It is an easy product to use and does great things for our company. It keeps track of all of our sales activity."
"It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road."
"Salesforce is a phenomenal application. It's very diverse."
"Scalability to configure and integrate."
"The activities, opportunities, follow-up of the opportunities, and business tracking are valuable features. It provides everything that we need. It works pretty well."
"We haven't had any issues with stability so far."
"Zoho Creator is easy to design and accessible for any business purpose. The solution is priced low and helps you meet business requirements. You can write a script based on requirements and trigger it whereby the customer will receive notifications. It is a customizable application."
"While using Zoho Creator, we can establish alternative interfaces to connect with Zoho applications. This enables us to run desired automation and workflows without exhausting the API limits."
"Zoho Creator is a flexible open platform that is good for development in a complex environment that other platforms may not support. It isn't a challenge for me to develop any kind of complex application in Zoho."
"It has a simple user interface, not so difficult to use. You can add AI models, integration, and third-party connections."
"The most important thing is Zoho Creator's functionality. Other cloud platforms cannot provide its functionality."
"I just like the simplicity of it."
"Zoho Creator is a flexible and powerful solution. I like the tool's advanced modification feature which helps to modify its layout and setup scripts."
"We can create multiple applications simultaneously with it."
 

Cons

"There's a learning curve. It was a bit hard to understand the logical way of working with it, just at the beginning."
"Sometimes what will happen is we work on it and then we move to a different tab and work on something else. After five minutes, when we come back, it automatically signs out."
"I would like to see the organizational details improved to make it less difficult to bring new clients on board."
"The pricing of the solution is an area with certain shortcomings that need improvement since, right now, I am not sure if Salesforce Platform has any plans for start-ups or small businesses."
"We have a lot of strategic accounts and large accounts that are tied with all the growth and acquisitions across North America, being able to tag parent-child accounts in an easier fashion would be better. This is the biggest pain point is associating parent to child and being able to align and manage it better. Overall a better parent-child relationship between accounts would be a benefit."
"Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need."
"The reporting needs improvement and the dashboard could have more components added."
"Integration needs improvement."
"Could have more pre-built integrations for pulling data from the wider Zoho ecosystem as well as other systems."
"Zoho provides different channels for support, like chat and email. There's also a multi-brand support self-service support portal, but it's time-consuming to deal with it. If we create a portal on Zoho, we need to pay an additional cost per user. It's a flexible platform, but there are limitations, such as the EBI. We need to purchase additional EBIs and other features that some businesses require. If we are developing complex applications, we need to set up many virtual automation and use API calls."
"Zoho Creator falls short on data management, so we must connect it to other databases to handle larger datasets. However, it may still be sufficient for smaller databases. Better templates and examples for support teams or programming could be improved. Learning the Zoho Creator language, known as "Deluge," can be challenging for native programmers, so having clear examples and training materials would benefit users."
"We are looking for a single portal across all Zoho apps."
"Zoho Creator could benefit from improvement in regard to the user interface and user experience of the forms. The forms themselves could benefit from being made more interactive, with increased flexibility and customization options for both developers and users. This would allow for a more engaging experience when interacting with the forms and provide more opportunities for customization to meet individual needs and preferences."
"We face issues while moving from one form to another form. We have a negative impression of the tool's support since they do not provide us assistance with our queries. They don't have solid answers to our questions."
"I would rate the scalability a seven out of ten. So some room for improvement as well for scalability."
"The product needs to improve stability and scalability. We faced issues with bugs."
 

Pricing and Cost Advice

"It is expensive."
"Pricing and license differ and depend on how much license you are purchasing from them."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
"I have heard that it is fairly priced. It offers ROI."
"It is expensive. Licensing is on an annual basis."
"The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
"Salesforce is cheap."
"It is an expensive program."
"The tool's pricing is flexible."
"It is at the bottom end of the price range."
"The Enterprise version costs INR 1500 per month."
"The tool has three plans and one of them costs 50 dollars per month."
"Anyone can start using the solution with less than 15 to 30 dollars a month per user. It is worth the money."
"The plan provided is presented on a monthly basis, giving an idea of the cost each month. However, the actual cost is calculated and charged on a yearly or annual basis. The cost is displayed in a detailed manner, breaking down the amount charged annually, and presenting it in a monthly format."
"We would prefer it if the price went down drastically."
"The tool's licensing costs are annual. You need to pay more if you need a bigger database."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Government
10%
Manufacturing Company
7%
Educational Organization
69%
Computer Software Company
6%
Financial Services Firm
4%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
What do you like most about Zoho Creator?
The deployment process is quite straightforward.
What is your experience regarding pricing and costs for Zoho Creator?
The tool's licensing costs are annual. You need to pay more if you need a bigger database.
What needs improvement with Zoho Creator?
Zoho Creator falls short on data management, so we must connect it to other databases to handle larger datasets. However, it may still be sufficient for smaller databases. Better templates and exam...
 

Also Known As

Salesforce1, Force.com, Salesforce App Cloud
No data available
 

Learn More

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Overview

 

Sample Customers

ADP
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about Salesforce Platform vs. Zoho Creator and other solutions. Updated: May 2024.
787,817 professionals have used our research since 2012.