Planview AgilePlace vs ServiceNow Strategic Portfolio Management comparison

Planview and ServiceNow are both solutions in the Enterprise Agile Planning Tools category. Planview is ranked #11, while ServiceNow is ranked #5 with an average rating of 7.9. Planview holds a 1.6% mindshare in EAP, compared to ServiceNow’s 4.9% mindshare. Additionally, 100% of Planview users are willing to recommend the solution, compared to 96% of ServiceNow users who would recommend it.

Planview AgilePlace

Read 11 Planview AgilePlace reviews

948 Views
713 Comparison Views

100% willing to recommend

ServiceNow Strategic Portfo...

Read 31 ServiceNow Strategic Portfolio Management reviews

2,702 Views
1,881 Comparison Views

96% willing to recommend

Planview AgilePlace

ServiceNow Strategic Portfo...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Planview AgilePlace and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Planview AgilePlace vs. ServiceNow Strategic Portfolio Management Report (Updated: October 2024).

Buyer's Guide

Planview AgilePlace vs. ServiceNow Strategic Portfolio Management

October 2024

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Helped 815,209 peers since 2012

Categories and Ranking

Planview AgilePlace

Ranking in Enterprise Agile Planning Tools

11th

Average Rating

9.0

Number of Reviews

Ranking in other categories

Application Lifecycle Management (ALM) Suites (17th)

ServiceNow Strategic Portfo...

Ranking in Enterprise Agile Planning Tools

5th

Average Rating

8.0

Number of Reviews

Ranking in other categories

Project Portfolio Management (2nd)

Mindshare comparison

As of November 2024, in the Enterprise Agile Planning Tools category, the mindshare of Planview AgilePlace is 1.6%, down from 2.5% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 4.9%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Agile Planning Tools

Featured Reviews

Nathan Streyle

Perfect Execution Manager at a manufacturing company with 10,001+ employees

Sep 22, 2021

Gives us visibility into projects and enables users to leave comments on different projects

We use the submit feedback button pretty often. I encourage the teams to use that if they see anything that could be improved. But we've been really happy with how fast LeanKit improves. The biggest improvement would be the API and data connections and making the data more accessible or quicker to access. One of our team members has brought up actual-time tracking on a card as a potential improvement. They had an interest in knowing how long a specific card had been worked on by a specific user or somebody that was assigned to that card. But there's not really a way for them to start and stop a time that they were actually working on it, except for if we created a different lane and they dragged it into the lane and then stopped using it in the lane. They requested that there'd be some sort of timer function on each one of the tasks.

Read full review

Srinivasa Neelapu

Associate Director - ServiceNow Lead Platform Architect at Novartis Pharmaceuticals

Jun 7, 2024

Strategies and goals are aligned with demands and partners, making it a strategic approach for the enterprise but the finance part needs improvement

SPM is definitely strong for project management, but its finance capabilities are not as robust. While there is a separate Financial Management product, it would be beneficial to have more out-of-the-box support for finance integrations within SPM. I’m not suggesting replacing systems like SAP for finance, but there should be better support for financial integrations. Currently, connecting to SaaS solutions is complicated, and getting into detailed financial calculations is challenging. Forecasting is manageable, but handling actual financials is not as straightforward. The finance area needs improvement, specifically making finance application integrations easier. Generic finance capabilities should be more user-friendly and integrated into SPM. Although they have started this journey, it hasn’t been fully released yet. There seems to be a roadmap, and once complete, it will be very useful. Additionally, incorporating a Q&A feature for entire strategies or project demands and enhancing text analytics within SPM would be beneficial.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The transparency that it brings is valuable. I like to look at things from all angles, and sometimes, flip chart paper on a wall and sticky notes are better than something on a screen, but the way they've made it accessible from all points for anyone within an organization is great. As a project management guy, sometimes, you have to force people into new environments where they have to see what you're talking about. Any screen is a barrier, and people got to get into the screen. How do you know they do? You don't necessarily know, but you are getting around that barrier with a countermeasure of making it accessible to as many as possible. So, everyone can jump in there and see everything. It is fully transparent, and I like that. This is one thing that helps."

"My team specifically uses our board for all of our Remedy tickets that come in. We had a card for every ticket that we get, and we're able to add the link to that specific ticket there.If I'm out of office, for example, and someone else needs to work a ticket or someone is being contacted to work on a ticket, I don't have to sign on it. Someone else can easily access that ticket because I put the link in there. It's nice. It has a lot of great functionality in there."

"It makes work visible, so everybody knows where everything is. It uses Kanban, and that makes work visible."

"People found the ability to set up different lanes and the ability to see where they're within the progress most valuable. They can use different colored cards or sticky notes, and then they can separate out which cards belong to a department or the initiative they're working on. They can filter who's working on it, and I've got good feedback about that."

"The "Blocking" feature has helped our scrum masters track impediments and share them at the program level to stakeholders with accountability and detail so that they understand and the action items which can be noted easily."

"Adoption across stakeholders and visibility have been the biggest success for us with LeanKit."

"LeanKit is amazing when it comes to getting answers about a given card's status. That's one of the biggest takeaways that we've had. The status is right there on the board. Everybody can see it. You just click on it and it gives you everything that you need to know, especially the comments feature because it gives us a timeline of updates. We use that a lot where we write a comment on the card and then we can see and track progress as we move it across the board."

"Using the tool seems to save time versus trying to do things in a regular manner. It is highly collaborative; everybody can see things in one place. It is a highly functional, but pretty simple tool. That is hard to find: A tool that has a lot of functions, but is also simple."

More Planview AgilePlace pros

"The interface is extremely user-friendly."

"The PPM module is an excellent service."

"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."

"You don't need a lot of plugins."

"The most valuable feature of ServiceNow Strategic Portfolio Management is its end-to-end processes, which enable us to manage strategies from start to finish. It covers idea management to implementation and beyond. Real-time analytics in ServiceNow SPM significantly supports our operational decision-making processes."

"We like the status report feature. It is something really valuable."

"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."

"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."

More ServiceNow Strategic Portfolio Management pros

Cons

"It is a pretty good product. It is really hard to think of things that I'd want to be improved. Sometimes, we use it for project management lessons learned. So, we have three columns, such as Could be Improved, Keep Doing, and Works Really Well. It would be helpful if there was a template set up for something like that because we code different cards based on the category. For example, if something belongs to the Could be Improved category, we may have those cards as yellow, but then I have to change the color of them and put a header. It is not as smooth, but it still works fine. To be honest, I don't have a lot of complaints about it."

"There's room for improvement with the Instant Coffee feature. There are other businesses that have been interested in leveraging a virtual whiteboard or sticky note capability and how Instant Coffee was developed has not met the mark."

"The ability to report on customizable fields and third-party extensions needs improvement. I'd like to see more of those being able to be used. I don't know how that works for Planview, but just getting a little bit more added there would be nice."

"We are a 750-employee company, so we got lucky that our board approved the kind of funding we needed for the solution. But, LeanKit probably needs to reduce its pricing."

"They have a feature called Instant Coffee. It was in the beta phase. They released it from beta, and now, it is a legit thing. We were in the pilot here. I liked the idea of Instant Coffee, and I like how it is integrated, to some degree, with LeanKit, but I have two big rocks to throw at them on this. The first one is that Instant Coffee does not save your work very well in terms of saving it in formats that you can then go back and edit as Visio would. It leads to the next point, which is, we're not really clear on what they're trying to do with Instant Coffee. I feel that they're trying not to reinvent Visio, Miro, and other software programs out there that do mapping, visual diagrams, etc. Miro is fantastic in that regard. I gather they're not trying to reinvent Miro, but it sure would be nice if it had more aspects of Miro in it, such as being able to draw arrows and write on them on the top."

"Our overall impression of Leankit has been very positive, however, our experience with the JIRA integration into our Leankit boards was much harder than we anticipated and that could be improved by simplifying it somehow."

"The biggest improvement would be the API and data connections and making the data more accessible or quicker to access. One of our team members has brought up actual-time tracking on a card as a potential improvement. They had an interest in knowing how long a specific card had been worked on by a specific user or somebody that was assigned to that card. But there's not really a way for them to start and stop a time that they were actually working on it, except for if we created a different lane and they dragged it into the lane and then stopped using it in the lane."

"Within the current features, if they can give some ability to show more icons on the card, it would be helpful. It would help us in showing more data on the cards."

More Planview AgilePlace cons

"The price is too high."

"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."

"SPM is definitely strong for project management, but its finance capabilities are not as robust."

"The pricing is average."

"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."

"I would like to see some artificial intelligence incorporated into the management functions."

"The only issue for us is the pricing. It’s quite high in comparison with the competition."

"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."

More ServiceNow Strategic Portfolio Management cons

Pricing and Cost Advice

"In general, Planview's cost structure is reasonable. You get quite a lot of functionality for the license cost that you get."

"As far as I understand, it is not an expensive application."

"I don't know what it would be on its own. It was basically included with what we were already paying or using. So, it was a no-brainer. It wasn't like we had to sell the company on making a purchase or anything like that. There weren't any costs that came in after implementing it."

"I don't believe there are any costs in addition to the standard licensing fees."

"It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool."

"It is a little expensive. We are in Brazil, and for us, it is a little expensive."

"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."

"The licensing is based on metrics and is tailored to customer's needs."

"The solution was quite expensive."

"The tool is expensive."

"The solution is expensive."

"The pricing is negotiable based on the contract and licensing perspective."

More ServiceNow Strategic Portfolio Management pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

26%

Insurance Company

12%

Manufacturing Company

11%

Healthcare Company

Financial Services Firm

14%

Manufacturing Company

13%

Government

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

What do you like most about ServiceNow Strategic Portfolio Management?

We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...

See all answers

What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?

The pricing is average. They always have some extra options to add. I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.

See all answers

What needs improvement with ServiceNow Strategic Portfolio Management?

If we have enough information, we can address issues from the cloud to the top level of the organization. This allows us to see if our resources are being allocated properly from an executive persp...

See all answers

Comparisons

Jira vs Planview AgilePlace

Compared 36% of the time

Microsoft Azure DevOps vs Planview AgilePlace

Compared 35% of the time

Jira Align vs Planview AgilePlace

Compared 23% of the time

Rally Software vs Planview AgilePlace

Compared 6% of the time

More Planview AgilePlace Competitors

Microsoft Azure DevOps vs ServiceNow Strategic Portfolio Management

Compared 23% of the time

Jira Align vs ServiceNow Strategic Portfolio Management

Compared 18% of the time

Jira vs ServiceNow Strategic Portfolio Management

Compared 18% of the time

Smartsheet vs ServiceNow Strategic Portfolio Management

Compared 5% of the time

monday.com vs ServiceNow Strategic Portfolio Management

Compared 5% of the time

More ServiceNow Strategic Portfolio Management Competitors

Product Reports

Buyer's Guide

Planview AgilePlace

October 2024

Download Planview AgilePlace product report

Buyer's Guide

ServiceNow Strategic Portfolio Management

October 2024

ServiceNow Strategic Portfolio Management report

Download ServiceNow Strategic Portfolio Management product report

Also Known As

Planview LeanKit, LeanKit

IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM

Learn More

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Planview

ServiceNow

Overview

Planview AgilePlace is a cloud-based solution designed to provide businesses with a continuous flow of work to help teams accelerate delivery times by visualizing their work with enterprise Kanban boards and lean metrics. Planview offers project managers the visibility, resource management, and real-time analytics necessary to help their teams reduce bottlenecks and dependencies and work more effectively. By using Kanban boards, teams are able to visually track and manage the flow of their work from the strategy level, through implementation up to end-product delivery.

Planview AgilePlace Benefits

Planview helps teams to smoothly implement their strategies by offering its users the following benefits:

Time and cost management: Planview AgilePlace software provides a single pane of glass for you to monitor your project’s timetables, financial budgets, and costs. AgilePlace provides insights on cost estimates and helps your team reduce the risk of overspending or missing deadlines.

Effective resource allocation: By displaying a real-time view into both your future demands and current processes, Planview AgilePlace software offers resource management capabilities that enable you to effectively prioritize, schedule, and optimize your resource utilization.

Project management: Collaborate with your team to plan, manage, and deliver any type of project, either traditional, agile, or hybrid, using Planview AgilePlace’s project management toolset. The management feature set includes scheduling, Gantt charts, lifecycle management, time tracking, and more tools to help enhance project planning and implementation.

Real-time data and insights: Gain visibility for better decision making and more effective team dynamics. Plainview AgilePlace's flexible and intuitive dashboards and out-of-the-box reporting give a clear picture of the status of your projects and resources. The solution’s interactive visualizations deliver real-time data and insights for your projects and can be viewed by department, program, portfolio, or project, to assist you in making informed decisions.

Simplified logging: Track times, expenditures, and resources to avoid data loss and to help align business practices and goals.

Share your projects across the globe: Planview’s cloud-based solutions allow teams to work together from any time at any place using Planview’s shared central dashboard.

Powerful integrations: Automate the flow of information between Planview AgilePlace and external applications by seamlessly integrating with third-party software. AgilePlace’s open API can also be used to configure connections to other software systems. AgilePlace easily integrates with tools such as:
- Microsoft Azure DevOps
- Zapier
- Atlassian Jira Service Management
- Atlassian Jira Software
- Micro Focus ALM
- Zendesk
- Microsoft Power Automate
- Micro Focus PPM

Reviews from Real Users

Planview AgilePlace stands out among its competitors for a number of reasons. Several major ones are its user-friendly management pane, the visibility that it provides for its users, and its agile management capabilities.

A manufacturing manager at a large manufacturing company writes, “Using the tool seems to save time versus trying to do things in a regular manner. It is highly collaborative; everybody can see things in one place. It is a highly functional, but pretty simple tool. That is hard to find: A tool that has a lot of functions, but is also simple.”

ServiceNow Strategic Portfolio Management is a highly regarded value-added Portfolio Management solution and also a top-ranked Enterprise Agile Planning tool. Strategic Portfolio Management (SPM) relates to the tools and processes that business organizations utilize to manage their usable resources and satisfy calculated business objectives.

ServiceNow SPM ensures organizations are able to precisely identify and promote the best investment initiatives that accurately match the organizational objectives, which will facilitate that the most profitable outcomes are consistently achieved.

Enterprise organizations can include the desired various factors of their business processes to include in their unique strategic portfolio. These factors can include but are not limited to employee performance initiatives, product promotions, client services, and more. When assembled together, these factors become integral elements to promote the most effective business process decisions that will ensure appropriate outcomes that align with the organization's overall goals and objectives.

ServiceNow SPM Best Practices

Evaluate and catalog: Organizations should ensure that all stakeholders are aware and in agreement with the organization's goals and objectives, both short and long-term. Additionally, all the elements and components that are needed to accomplish those objectives have been accounted for and are available.
Set effective parameters: The organization should set clear parameters to monitor processes and performance to ensure that objectives are being maintained and consistently satisfied.
Productivity analysis: Review processes to eliminate redundancies to maintain balance and process alignment so that desired outcomes can be achieved.
Continuous process management: ServiceNow SPM provides a single transparent view that includes all processes (pending, ongoing, or completed) and how they align with the overall organizational goals and objectives.

ServiceNow Strategic Portfolio Management Benefits:

ServiceNow Strategic Portfolio Management has many valuable benefits. Some of its most valuable benefits include:

Big Picture Visualization
Improved Decision Making
Improved Process Management
Seamless Scalability
Increased Productivity
Improved Efficiency
Improved Time Management
Better Outcomes
Improved Communication
Comprehensive Reporting and Tracking
Improved Return on Investment

ServiceNow Strategic Portfolio Management's primary focus is to align business strategy with work. Decision-makers are able to plan, complete and easily track progress across different methodologies and processes. The solution has been developed to ensure that the appropriate activities and processes are being completed in a timely manner to satisfy the organization’s goals consistently and achieve the most profitable outcomes.

Reviews from Real Users

“The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.” Lenny L., Support Engineer at a tech services company

“The ease of use is the most valuable feature. It's very intuitive to set up. Everything has a logical sequence, and you can see how it all links together. It's a good win for ServiceNow.” Fabrizio M., Head of Business Applications at Bio Products Laboratory Limited

“The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.” A Manager at a manufacturing company.

Sample Customers

REA Group, Thompson Reuters

Proximus, UNT SYSTEM, SAP SuccessFactors

Buyer's Guide

Planview AgilePlace vs. ServiceNow Strategic Portfolio Management

October 2024

Free Report: Planview AgilePlace vs. ServiceNow Strategic Portfolio Management

Find out what your peers are saying about Planview AgilePlace vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: October 2024.

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