We performed a comparison between Jira and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of this solution are workflow and reporting."
"I think one of the most powerful features in Jira is the customization of fields and workflow."
"It is easy to deploy in the cloud and other environments. It is also easy to view the reports of the sprint review or the sprint plan and the relation between the backlog and the repositories."
"It improved communication, as it was a popular tool, and most people enjoyed using it."
"The user interface is simple."
"The solution offers up great transparency that makes it possible for everyone inside the departmental organization to see what's happening."
"Scaling the product wouldn't be difficult."
"Offers great multiple reporting charts."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"The performance is good."
"The resource manager is useful."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"The interface is extremely user-friendly."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"The most important feature of ServiceNow IT Business Management is flexibility."
"The program is stable."
"There is a difficulty viewing all the attachments because they are shown in one place. I would like attachments to be shown at the comment level."
"For a non-technical person to use, Jira is not intuitive."
"it would be helpful to have a better tutorial for learning and to have a better understanding of what the features are and what they do."
"Once the solution is deployed, it's not easy to configure."
"It should have its own repository for test case creation, so that one does not have to resort to third-party tools and plugins."
"I manage the progress of the stories in an Excel chart with dates on work progress or thing to do. I don't like the progress or the stage changing from the stories in Jira."
"I'd like some more features around software testing. I'd like to see some more stuff done around data testing. That's what I'm most interested in."
"We're doing PI planning, Program Increment planning, and that kind of stuff, and it's not always a good facilitator for that. We tend to pull it out and put it into other tools to manage that, and then we get it back into Jira as that's our system of record for where all the stories are kept. That's probably the biggest headache with it."
"The interface isn't user-friendly."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The price is too high."
"The solution needs a few things in terms of resource management."
"I would like to see some artificial intelligence incorporated into the management functions."
"It could be more user-friendly."
"A major improvement we would like to see is definitely around agile management."
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Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 266 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Jira is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and OpenText ALM / Quality Center, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira Align, Microsoft Project Server, Smartsheet and Broadcom Clarity . See our Jira vs. ServiceNow Strategic Portfolio Management report.
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