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ITRS Geneos vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Network Monitoring Software (67th), IT Infrastructure Monitoring (46th)
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
369
Ranking in other categories
Log Management (2nd), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. ITRS Geneos is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 1.1%, down 1.3% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 9.2% mindshare, down 11.2% since last year.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
ITRS Geneos1.1%
Dynatrace8.9%
Datadog7.4%
Other82.6%
Application Performance Monitoring (APM) and Observability
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Splunk Enterprise Security9.2%
Wazuh10.2%
IBM Security QRadar7.0%
Other73.6%
Security Information and Event Management (SIEM)
 

Featured Reviews

Sanket - PeerSpot reviewer
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
Kyle Vernham - PeerSpot reviewer
Built-in searches and unified data access streamline alert investigation and boosts analyst efficiency
The two features I appreciate the most in Splunk Enterprise Security are the built-in searches, which have been very easy for us to get started with right out of the box, and the fact that it accesses all of our other systems. You can access it as a pane of glass rather than having to search individually. We also have the option to compare our analysts from our service to service. Splunk Enterprise Security helps our SOC team prioritize and investigate high-fidelity alerts more effectively by providing a more in-depth look and the ability to access a lot more of our data. Instead of jumping from several segmented systems, it allows us to have everything brought together in one place. For example, you have to move from our purview to our build system and to Splunk Enterprise Security, and it enables us to streamline that process. The built-in features of Splunk Enterprise Security, which we recently procured, have given us a good starting point and demonstrated the value of the product, providing an easy way to sell it to our company. The ease of getting everything into our purview helps us, and it serves as a good start for the investigation part in one location rather than what we usually have, which is jumping from system to system to system. Splunk Enterprise Security plays a role in our company's strategy to combat insider threats and advanced persistent threats by currently being in its technical test phase. We are still rolling it out, and it should help us find any insider threats based on information that our policy states should not be present in our system. Splunk Enterprise Security's risk-based alerting (RBA) has impacted our alert volume and analyst productivity because we've got many different systems feeding into it. However, it has helped to make it easier for our analysts to go through a set of events rather than 100 alerts. RBA allows us to streamline the process and customize it for our analysts. When it comes to leveraging Splunk Enterprise Security's dashboards and visualizations to communicate security posture to executives, it's pretty straightforward for any type of information. The visualization is easy to understand, but I haven't had any direct conversations with our executives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"The ability to rapidly diagnose problems in production and non-production, across hundreds of log files, is the most valuable feature."
"The initial deployment was straightforward."
"Its alerting is most valuable. We have alerts set up in our environment for certain attacks, such as an SQL injection attempt. We have a front-facing server for the website. It is out there, and anybody can access it. When those SQL injection attempts come in, we are able to detect that with the alert."
"I have not experienced any downtime, crashes, or performance issues with Splunk Enterprise Security."
"The indexing and data collection are valuable."
"The most valuable features of the solution are it is straightforward to use and the documentation is good for finding out how to get the data you are looking for."
"It's basically one of the best SIEM products on the market."
"Splunk Enterprise Security offers two valuable features: the Common Information Model and arrangement modules."
 

Cons

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"There can be a bit of complexity around some fields during the initial setup."
"Make it easier to include roles and user controls, as it is horrible now."
"You do need a lot of training and certification with this product."
"Better directions on search head clusters."
"Features related to content management must be improved."
"Splunk Enterprise Security is great but can have some frustration points. It can sometimes be slower to use."
"The main improvement needed in Splunk Enterprise Security is its system visibility after installation."
"The solution's automation could be improved."
 

Pricing and Cost Advice

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"I can say it's not that cheap because the licensing is a little bit costly"
"Pricing and licensing is based on the requirements."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"The pricing seems reasonable. We're happy enough with it."
"You will get the best price if you get a single global deal."
"It is expensive, but it is a good tool. It is worth the cost."
"I believe there is room for improvement in reducing costs, particularly in the financial aspect, as Splunk tends to be pricier compared to other options."
"Some of the insights that we have obtained as a part of using Splunk have greatly helped us in increasing our revenue in terms of selling our products."
"It is a pretty high cost solution, but if your organization has the funds, it can bring many benefits."
"The tool's licensing is good and we haven't received any complaints from the team handling it."
"I am not personally involved with the pricing of the solution."
"Personnel costs are saved by not having to involve the domain developers from multiple teams when tracing a problem that spans multiple platforms."
"Its pricing model can be improved."
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Comparison Review

VS
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
72%
Computer Software Company
6%
University
5%
Construction Company
2%
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business110
Midsize Enterprise50
Large Enterprise257
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about ITRS Geneos vs. Splunk Enterprise Security and other solutions. Updated: May 2023.
870,697 professionals have used our research since 2012.