We compared Datadog and Splunk Enterprise Security based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Users have mixed opinions about the setup cost for Datadog, with some finding it expensive and others considering it reasonable. They recommend trying out the free plan before committing to a paid subscription. Similarly, some users find Splunk Enterprise Security to be expensive, particularly when handling large amounts of data. Splunk's pricing model, which is based on data processing capacity, can also be constraining. Therefore, when evaluating both products, it is important to take cost into consideration.
Users found Datadog to be beneficial in terms of time-saving, eliminating blindspots, and promptly identifying incidents. On the other hand, Splunk Enterprise Security's return on investment may be challenging to quantify, but it has proven to be crucial in addressing unforeseen issues and improving overall security.
The customer service for Datadog has been positively received, with users appreciating the helpfulness and responsiveness of the support team. They value the availability of 24/7 support. However, there have been occasional instances of slow or unresponsive support, especially in the Asia-Pacific region.
In contrast, the customer service for Splunk Enterprise Security has received both positive and negative feedback. Some users find the support team to be good and helpful. However, others express dissatisfaction with response times and believe that the support team lacks knowledge and care. Overall, there are areas that need improvement for both products in terms of customer service.
Comparison Results
In comparing Datadog to Splunk Enterprise Security, Datadog is praised for its user-friendly features, flexibility, and strong performance. It offers ease of use, effective dashboards and reporting capabilities, and centralized error reporting and log management. It also provides a wide range of integrations and is highly valued by development teams. However, there are areas where Datadog can improve, including usability, setup complexity, security features, and pricing clarity. On the other hand, Splunk Enterprise Security is appreciated for its easy deployment and learning, efficient log aggregation, data analytics, and user-friendly interface. Suggestions for improvement include enhancing user-friendliness, performance, pricing flexibility, and support responsiveness.
"I really enjoy the RUM monitoring features of Datadog. It allows us to monitor user behavior in a way we couldn't before."
"Anything I've wanted to do, I found a way to get it done through Datadog."
"Datadog is providing efficiency in the products we develop for the wireless device engineering department."
"The most valuable features have been: Sharable dashboards, TimeBoards, dogstatsd API, Slack Integration, Event logging API. CloudTrail Events, Tags, alerts, and anomaly detection. EBS Volume Snapshot Age, which they added upon request."
"The monitoring functionality, in general, and tagging infrastructure are great."
"It has a nice UI."
"Datadog has given us near-live visibility across our entire cloud platform."
"We like the distributed tracing and flame graphs for debugging. This has been invaluable for us during periods of high traffic or red alert conditions."
"Integrity with many vendors: This simplifies the implementation and integration with different devices"
"The most valuable aspect of the solution is the dashboard. It's very intuitive."
"It has virtual visualization, and other products do not."
"The connections to the database are very good and updating the data files is simple to do. The dashboards are useful and user-friendly."
"The solution is very fast and succinct."
"It is easy to use in any environment."
"Splunk can extract all kinds of data. There's no limitation on what kind of structured and unstructured data one needs to extract — it can access any kind of data, including machine-generated data."
"Splunk has give us the capability to easily track problems and their status."
"The dashboard could be improved. It would be helpful to get a view of specific things that we need to monitor for our application."
"It lacks consistency in the APIs."
"The product could be improved by providing remote control to agents, enabling them to execute automation and collections without requiring another automation tool or integration."
"Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what. There was a steep learning curve, trying to navigate through menus."
"I'd like to see better pricing and more integration in the next release."
"We need a lot of modules since we collect all data logs from all operating systems."
"We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts."
"I would like better navigability across pages."
"We had an instance when Splunk failed and it took us a couple of days to recover."
"The product's price may be an area of concern where improvements are required."
"The solution should also have more advanced capabilities in comparison with QRadar, which offers Watson."
"From the commercial point of view, they have to bring down their costs."
"Licensing costs can be a barrier for those with limited budgets."
"There is a learning curve in order to start using machine learning. We have been trying to do it for three years, and we have not managed anything. It is too complex."
"Over time I will have more requirements and I can foresee the solution could improve the search algorithm to run and output the data faster."
"Missing capability for audio/video and image processing."
Datadog is ranked 3rd in Log Management with 137 reviews while Splunk Enterprise Security is ranked 1st in Log Management with 244 reviews. Datadog is rated 8.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Sentry, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Azure Monitor. See our Datadog vs. Splunk Enterprise Security report.
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