ITRS Geneos vs OP5 Monitor comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
60th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ITRS Geneos
Ranking in Network Monitoring Software
16th
Average Rating
8.2
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (12th), IT Infrastructure Monitoring (14th)
OP5 Monitor
Ranking in Network Monitoring Software
40th
Average Rating
8.6
Number of Reviews
6
Ranking in other categories
IT Infrastructure Monitoring (33rd)
 

Mindshare comparison

As of June 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, down from 0.6% compared to the previous year. The mindshare of ITRS Geneos is 0.7%, up from 0.6% compared to the previous year. The mindshare of OP5 Monitor is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
Unique Categories:
No other categories found
Application Performance Monitoring (APM) and Observability
2.1%
IT Infrastructure Monitoring
0.9%
 

Featured Reviews

Shiva_Prasad - PeerSpot reviewer
Jan 25, 2024
A cloud solution for warehousing with a troubleshooting feature
The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.
KY
Nov 17, 2022
Has user-friendly monitoring, but the dashboards needs improvement
There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature. The dashboarding needs a lot of improvement. It takes a lot of manual work to get it up and running. The dashboarding also doesn't render automatically according to the screen size. For example, if we create a dashboard on a 14-inch screen and want to put it on a 55-inch TV, the dashboard doesn't automatically render. There is some misalignment. Another major feature ITRS lacks is that they don't provide a mobile app to monitor the dashboard. We have to always log in to the laptop to check the necessary details. If these two features improve, I would give the solution a ten out of ten for its ability to prevent failure. Currently, the ITRS tool is available as a binary. We do not have this particular tool as a containerized module, such as a Docker image. This makes it difficult to set up on the Kubernetes platform. I would like to have a feature for tracing on the application side added to the solution. The end user requests data from the application and we need to identify where any delays occur in order to improve application performance. Visualizing the tracing information is helpful in identifying the source of any delays.
Harish Venkateshappa - PeerSpot reviewer
Feb 14, 2023
Useful online resources, customizable, and highly effective monitoring
The solution is useful for tweaking. However, there have been some negative experiences, such as limited report capabilities. The only report available is in PDF format, making it difficult for teams managing multiple servers to extract data in Excel format. The speaker recommends that the team improve the report capabilities to better serve users. If there are corrupt files the data can be extracted from them. Anyone who wants to see the performance of memory usage, such as whether it's at 80 to 90 percent, can use this tool. However, other tools can provide this information in two minutes, this tool is more time-consuming and the report it provides is not very effective for practical use. When it comes to reports, the tool falls short. During a recent call, it was noted that while the company has distributed servers across the globe, only the master server can accommodate the reports and events, causing delays. If other servers experience issues, the team cannot view the reporting or tag things, such as for troubleshooting purposes. If this aspect was improved it would be an excellent tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"Tons of default modules which are available out of the box"
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"The clean and colorful UI and easy to use options like snooze and active times."
"It monitors and continuously tests everything that is of importance to you and your users. It could be everything from monitoring disk space to CPU usage to memory. It could include determining if the response time in your e-commerce platform is quick enough, or whether you have too many bounces from some of the pages on your website. You want to monitor anything that could cost you money or time or resources. You can do that with this system. It's very flexible."
"With limited hardware or a virtual machine, you can address a huge network, hundreds of thousands of elements that need to be monitored. Other commercial software is not on that level."
"We can also observe whatever we want, and there are no limitations."
"The API makes it pretty easy to integrate with any system."
"OP5 Monitor is a great choice due to its being built on an open-source monitoring tool and provides ample opportunity for customization based on specific support requirements. It is also user-friendly and easy to manage with a wide range of plugins available for use. In comparison to other enterprise tools, such as Micro Focus, OP5 Monitor stands out for its features and cost-effectiveness, making it the best tool in the market. Customization is one of the key strengths of the tool and provides a lot of capabilities. Additionally, it is easy to find support and plugins for the tool through online resources."
"The best feature is that it is very relatable, stable, and scalable. The logger is a part of the software, but it's not the most important point of it."
 

Cons

"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"​It needs to be easier to configure, especially with the JMX plugins.​"
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"They need to improve the dashboard interface."
"The user interface is not what we are used to these days, and should be improved."
"OP5 lacks some visualization, a feature that makes some other products nice. Op5 is built for purpose, which is fine, but if you compare it with some new products, the visualization is not so appealing, especially for management... If you don't need fancy visualizations, OP5 is fine."
"IT environments today are in constant flux. This is driven by the newer cloud technologies such as Kubernetes and Docker, etc. The whole Nagios-based monitoring system that OP5 is created on top of, is based on a host-service model. There is a need for a strategy on what to do with more dynamic environments. There is some cool stuff going on in that direction."
"We do not get performance reports properly."
"The solution is useful for tweaking. However, there have been some negative experiences, such as limited report capabilities. The only report available is in PDF format, making it difficult for teams managing multiple servers to extract data in Excel format. The speaker recommends that the team improve the report capabilities to better serve users."
 

Pricing and Cost Advice

"The solution is expensive."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"Pricing and licensing is based on the requirements."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"It was not expensive. And because it's less demanding in terms of hardware, you don't have to pay for another SQL or other database license, and you can have a huge installation on one machine..."
"The cost of the license and support are separate. If you want platinum call support, it will cost more than a regular call. I did not opt for it, as it is an additional cost."
"OP5 has a very low price as a solution, compared to many other solutions out there."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Financial Services Firm
77%
Computer Software Company
5%
University
3%
Non Profit
2%
Computer Software Company
16%
Government
15%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good op...
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offe...
What do you like most about OP5 Monitor?
With limited hardware or a virtual machine, you can address a huge network, hundreds of thousands of elements that ne...
What is your experience regarding pricing and costs for OP5 Monitor?
Licensing is done yearly, or you can pay for a longer period. It was not expensive. And because it's less demanding i...
What needs improvement with OP5 Monitor?
It's always good when it's open to more platforms, with even more integration, especially ticketing solutions like Se...
 

Comparisons

 

Also Known As

No data available
Geneos
No data available
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Svenska Spel, Carus, VGL, Tele2, Viking Line, Clas Ohlson, Vanderlande, Försäkringskassan
Find out what your peers are saying about ITRS Geneos vs. OP5 Monitor and other solutions. Updated: June 2024.
787,817 professionals have used our research since 2012.