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HPE OneView vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
HPE OneView streamlines hardware setup, saves time, simplifies networking, and provides significant ROI advantages for most users.
Sentiment score
6.8
New Relic enhances performance by quickly pinpointing issues, improving application speed and stability, despite occasional pricing concerns.
 

Customer Service

Sentiment score
8.1
HPE OneView customer service experiences vary, with efficient high-level support but challenges at initial levels, often rated 8/10.
Sentiment score
7.6
New Relic's customer service is praised for quick, helpful support, although some experience variable wait times and off-hour delays.
The customer service and support have been responsive.
The technical support for HPE OneView rates as an 8 on a scale from 1 to 10, where 1 is the worst and 10 is the best.
I would give the quality of HPE OneView's technical support an eight out of ten rating, indicating good customer service and support in my opinion.
Issues that could be solved quickly sometimes take longer because they go around in circles.
 

Scalability Issues

Sentiment score
8.5
HPE OneView facilitates infrastructure growth with seamless integration, preferred for scalability and managing large server environments effectively.
Sentiment score
7.7
New Relic offers reliable scalability for diverse infrastructures, effectively handling thousands of applications and servers with minor concerns.
HPE OneView is highly scalable, especially useful for organizations with large infrastructures.
HPE OneView is a scalable solution since you can integrate any number of servers based on your license.
Scalability is fine as we can add Synergy frames and extend many frames as needed.
 

Stability Issues

Sentiment score
6.6
HPE OneView is highly reliable with most versions stable, though minor bugs exist, and timely upgrades enhance performance.
Sentiment score
7.8
New Relic is highly stable, handling workloads well, with minor issues quickly resolved and consistently high user ratings.
The stability of the blades is concerning; we have frequent issues with blades having memory or power issues.
HPE OneView is a stable solution that works efficiently.
It supports unified monitoring effectively but may have areas for enhancement.
 

Room For Improvement

HPE OneView users want better integration, enhanced support, improved management features, user-friendly interface, and reduced licensing costs.
New Relic users seek better pricing, enhanced integrations, improved documentation, and more comprehensive dashboards, alerts, and performance monitoring.
The upgrade process is lengthy, requiring careful planning as we cannot match ESXi versions without aligning OneView first, leading to delays.
From the dashboard and reporting perspective, HPE OneView could be improved by having multiple modules rather than just a single customization option.
I believe the prices of HPE OneView should be reduced, as it is quite expensive.
Using real-time data, if there are any malicious patterns or something happening, they can identify those.
AI integration, including predictive analytics, is available for certain features but is not comprehensive.
 

Setup Cost

HPE OneView pricing varies significantly, viewed as cost-effective by some yet expensive by others, depending on deployment scale.
Enterprise buyers should consider New Relic's complex and potentially expensive pricing model, especially for smaller companies or large deployments.
Our main concern is managing expenses related to the VMware licensing model which affects blade usage.
Customers need to pay a substantial amount for the licenses, especially when monitoring a large number of servers and storages.
 

Valuable Features

HPE OneView streamlines infrastructure management with automation, improving efficiency, deployment speed, and operational visibility for enhanced user experience.
New Relic offers performance monitoring, real-time analysis, error detection, and integration tools, enhancing efficiency and user experience.
I can monitor everything in one view, which has significantly improved operational efficiency for us.
There is more feasibility when using HP Service Manager because, unlike other tools with predefined standards for script writing, we have the option for customization as per our choice, and dashboard reports can be customized.
We upgrade OneView first, then the entire hardware, ensuring compatibility before doing ESXi upgrades.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
Your data is monitored end to end, which could be directly linked with the SLA and SLO.
 

Categories and Ranking

HPE OneView
Ranking in IT Infrastructure Monitoring
18th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
84
Ranking in other categories
No ranking in other categories
New Relic
Ranking in IT Infrastructure Monitoring
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (10th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

As of September 2025, in the IT Infrastructure Monitoring category, the mindshare of HPE OneView is 1.4%, down from 1.5% compared to the previous year. The mindshare of New Relic is 4.1%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
New Relic4.1%
HPE OneView1.4%
Other94.5%
IT Infrastructure Monitoring
 

Featured Reviews

Kapil Pandey - PeerSpot reviewer
Gaining seamless monitoring and customization capabilities
One of the best features of HPE OneView is that you get a complete architecture with a single click. The analytics and monitoring tools in HPE OneView are superior to other network monitoring platforms such as Nagios. The features include multiple modules that allow you to create and write your own scripts based on your requirements for different servers such as database servers or tapping roaming servers. There is more feasibility when using HP Service Manager because, unlike other tools with predefined standards for script writing, we have the option for customization as per our choice, and dashboard reports can be customized.
Hari Rajendiran - PeerSpot reviewer
Has improved monitoring efficiency with robust alerting and automation features
The best features in New Relic include its numerous API integrations and a good source of support. The support is excellent, and they provide blogs and forums. There is something called NRQL, New Relic Query Language, which can be used to query many things and retrieve data. Using API calls allows you to automate and pull a dashboard out of it, making manipulation easily done. These are some things I have done with New Relic as an end customer. It reduces the operational overhead. Your data is monitored end to end, which could be directly linked with the SLA and SLO. That is the main thing.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Healthcare Company
8%
Manufacturing Company
6%
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise15
Large Enterprise51
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise60
 

Questions from the Community

What do you like most about HPE OneView?
The most valuable features of HPE OneView are environment monitoring, the ease of firmware upgrade, and the ability to manage all the servers and the infrastructure from one team.
What needs improvement with HPE OneView?
From the dashboard and reporting perspective, HPE OneView could be improved by having multiple modules rather than just a single customization option.
What is your primary use case for HPE OneView?
The typical use case for HPE OneView addresses a shift from manual monitoring, where clients needed to log in to the server every hour. After integrating everything on HP Service Manager and HP Ope...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
 

Comparisons

 

Also Known As

HP OneView
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Asante, ITS Nordics, Columbus Communications, Mansfield Oil
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about HPE OneView vs. New Relic and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.