Google Workspace vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Google Workspace
Ranking in Content Collaboration Platforms
4th
Average Rating
8.2
Number of Reviews
93
Ranking in other categories
Email Applications (1st), Wireless Email (2nd), Cloud Storage (8th)
Office 365
Ranking in Content Collaboration Platforms
8th
Average Rating
8.4
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the Content Collaboration Platforms category, the market share of Google Workspace is 7.7% and it decreased by 1.5% compared to the previous year. The market share of Office 365 is 3.4% and it decreased by 59.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
Unique Categories:
Email Applications
21.3%
Wireless Email
8.3%
No other categories found
 

Featured Reviews

KB
Jun 2, 2021
High performance, easy to use, and great collaboration functions
We are using this solution for internal office collaboration, for example, shared documents and storage. We are also using Jira, and this is what supports our internal processes development, and support processes The valuable features of this solution are ease of use, performance is great, and…
Minos Pitsillides - PeerSpot reviewer
Mar 31, 2022
Excellent technical support, easy to install, but the price, while affordable, could be improved
Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The collaboration features are valuable."
"The product can scale easily."
"If I'm addressing certain emails from banks — automatic emails, like OTP, etc. — I can create rules and forward that OTP to the specific email IDs. You can create rules and deliver mail to different groups using the forwarding feature. It's handy."
"The most valuable part of G Suite is the integration among all of the components. It's also highly reliable because it's always available. And G Suite's ability to collaborate on all the standard office tools has no rival. It's amazing because you can work seamlessly with any of your colleagues on the same document."
"The corporate email feature on Google's Gmail is fantastic."
"It's more open than Microsoft and easy to use."
"Valuable features of the solution are that it's simple and effective."
"I use Keep to assign tasks to a team of programmers, which is very easy."
"The products are quite simple for the end-users to use, the up-time is very good, the product is practically maintenance-free, and the multi-layer security is excellent from the security standpoint."
"There's a lot there in terms of apps and features."
"The product helps us be more efficient. It helps us to have a standardized way of doing things."
"We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints."
"It is very easy to deploy."
"It is stable."
"The most valuable features of Office 365 are Word, PowerPoint, Excel, and Teams. Teams helped us to collaborate more through its call and document sharing features."
"Quarantine email alerts to users to allow the email to their inbox (tricky but handy) - tricky if one doesn't have third-party email security, handy if one has got good third party email security)."
 

Cons

"I have had issues with my Google Address Book. I have an address book and it is available to everyone, but I cannot add additional users. In Microsoft Outlook, I could easily share certain contacts with other members of my team, but I cannot do so on G Suite."
"The cost could be improved. It can sometimes be a bit confusing figuring out how we are actually being charged."
"What needs improvement in Google Workspace is the Google Drive app, in particular, making the process of finding the shared and most used files and folders easier. The first time you get an invite to view a file or folder in Google Drive and you view that folder or file, it's pretty easy, but the next time you try to access it again, sometimes, it's a bit difficult to find what was shared with you. An additional feature I'd like to see in Google Workspace is the option to un-send messages in Gmail. Microsoft has a message recall feature, and this isn't available in Gmail, so it's the feature I'd like to be added to Gmail."
"In Google Meet, there is no feature for recording a meeting. It should have a feature for recording."
"There are times the plugins or extensions in the solution do not work properly and I need to disable and enable the solution."
"To a degree, the project management service could be improved."
"The feature set of Google Sheets is limited."
"The product could improve the number of participants allowed in a meeting and the strength of the meetings."
"Could include integration with other single sign-on solutions."
"If two people update the same file, it causes issues."
"I would like to see better integration with Teams, and better usability with SharePoint."
"It could be more user-friendly for inexperienced people."
"In the next release, I would like to have a more intuitive tutorial."
"They should do more testing before product releases."
"We have found that, with Teams, if you are including one more person who is not in the company ecosystem, supposedly I'm inviting them as a guest in the chat. However, when I do that, I can't share files."
"I'd like to see them add more features in the future in order to continue to advance the product."
 

Pricing and Cost Advice

"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."
"The pricing of Google Workspace, so far, has been reasonable."
"2,500 Rupees per month per user."
"We pay a monthly subscription for the use of this solution."
"The price of G Suite Enterprise is reasonable compared to HotSpot. I'm not going to say G Suite Enterprise is affordable. It's valuable, you find value in paying your gas bill or your electricity bill, because of what it allows you to do."
"There are different versions of the solution available, such as premium."
"The main challenge regarding startups with identity services is you could be on a platform that works well but the services are expensive. For example, Microsoft Azure costs approximately $30 per user which is expensive. You end up choosing a different platform, such as G Suite Enterprise because it is priced reasonably and is less expensive than other solutions."
"There are benefits that can provide a competitive advantage, e.g., improved productivity (with appropriate training), increased collaboration (with correct use of tools), flexible working - work from home or remote locations, easy to scale - fast onboarding of new employees, and ability to add and remove licenses, as required."
"The price of Office 365 is very expensive."
"I think that we pay $9.99 USD per user, monthly."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"Licensing, billing, and accounting are available from the management interface."
"Licensing fees are paid on a monthly basis, or we prepay them."
"​The pricing/licensing is easy to manage."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
7%
Government
7%
Comms Service Provider
6%
Educational Organization
77%
Computer Software Company
3%
Financial Services Firm
3%
Government
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
The cost is distributed among the hospitals. We pay annually. We receive corporate discounts. The pricing is reasonable.
What needs improvement with Google Workspace?
The solution could improve in a variety of ways, including: 1. If you don't have internet access then only you can access the end-to-end functionalities of the tool otherwise only limited functiona...
What do you like most about Office 365?
The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved.
What is your experience regarding pricing and costs for Office 365?
I’m not sure of the exact cost. In the past, it might have been free. However, now, people do need to pay in order to use it. I would put the pricing around two out of five. It's not the cheapest p...
What needs improvement with Office 365?
Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution.
 

Comparisons

 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Learn More

 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Me & the Bees Lemonade
Find out what your peers are saying about Google Workspace vs. Office 365 and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.