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Exabeam vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Exabeam Fusion SIEM offers financial institutions cost savings, enhanced security, and strong ROI, though specific pricing is unknown.
Sentiment score
6.6
Adoption of Splunk SOAR varied, with customization enhancing benefits; successful integration linked to experience, despite initial challenges.
Exabeam offers more machine learning models that detect anomalies.
 

Customer Service

Sentiment score
6.3
Exabeam's customer service garners mixed reviews, with varied responses on responsiveness, efficiency, and support quality across regions.
Sentiment score
7.2
Splunk SOAR support is generally responsive, yet telecom and IoT cases may face delays; community offers quicker resolutions.
Even with TAM support from Exabeam, many issues go unresolved.
Splunk's technical support is very good and generally not needed often due to the stable environment.
 

Scalability Issues

Sentiment score
7.2
Exabeam scales well for enterprise use, despite some latency issues and slowdowns with increased filtering criteria.
Sentiment score
7.1
Splunk SOAR is highly scalable and flexible, though some users encounter minor challenges, mainly linked to internal management.
 

Stability Issues

Sentiment score
7.2
Exabeam is stable with high ratings, though some users face processing delays and downtime affecting SOC monitoring.
Sentiment score
7.5
Splunk SOAR is stable, reliable, with minimal downtime and effective version control, despite occasional external vendor issues.
These problems were not frequent, and the last six to eight months have been stable.
Splunk SOAR provides a stable environment and technology.
 

Room For Improvement

Exabeam needs better flexibility, integration, clearer documentation, enhanced dashboards, faster support, improved UI, and reduced false positives.
Splunk SOAR users desire better integration, user interface, documentation, and features like automation, debugging, and reporting for improved operations.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
I have explored the SaaS version; it offers many new features.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management.
 

Setup Cost

Exabeam offers reasonable pricing with flexible models, though not the cheapest, it's competitively priced compared to some competitors.
Splunk SOAR's pricing is consumption-based, often deemed expensive, with costs varying by data volume and region, impacting smaller organizations.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
Splunk SOAR is affordable cost-wise only.
 

Valuable Features

Exabeam excels with advanced analytics, intuitive interface, seamless integration, automation, and machine learning for enhanced security and ease of use.
Splunk SOAR enhances threat response with automation, integration, customization, and user-friendly features, streamlining workflows and reducing manual tasks.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
The stable environment and the community provide strong support, reducing the need for technical support.
 

Categories and Ranking

Exabeam
Ranking in Security Orchestration Automation and Response (SOAR)
12th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
Security Information and Event Management (SIEM) (18th), User Entity Behavior Analytics (UEBA) (2nd), Security Incident Response (5th), Threat Intelligence Platforms (11th), AI-Powered Cybersecurity Platforms (9th)
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
45
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Exabeam is 1.9%, down from 2.0% compared to the previous year. The mindshare of Splunk SOAR is 7.6%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Stephen-Armstrong - PeerSpot reviewer
The SIEM provides a user-friendly UI experience
When events come into the system, the dashboard categorizes them by the highest risk score, not when they appear on the system. When you've got multiple ongoing incidents you can only see the highest risk score at the top of the list rather than the most recent detection. Exabeam's reporting dashboard could have included a filtering option to filter by the most recent detection.
Hamada Elewa - PeerSpot reviewer
Playbook complexity challenges integration but customization enables professional operation
We work with Splunk SOAR from a security perspective, focusing on User Behavior Analytics (UBA) and Security Orchestration, Automation, and Response (SOAR) The customization of the playbook in Splunk SOAR is very beneficial. After building the playbook, it operates professionally. There is an AI…
report
Use our free recommendation engine to learn which Security Orchestration Automation and Response (SOAR) solutions are best for your needs.
861,803 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
11%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What do you like most about Exabeam Fusion SIEM?
The solution's initial setup process is easy.
What is your experience regarding pricing and costs for Exabeam Fusion SIEM?
I do not have much information about the pricing. However, I am aware that Exabeam is cheaper than Palo Alto based on discussions in meetings.
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
What needs improvement with Splunk Phantom?
There are areas in Splunk SOAR that have room for improvement. To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced life...
 

Also Known As

No data available
Phantom
 

Overview

 

Sample Customers

Hulu, ADP, Safeway, BBCN Bank
Recorded Future, Blackstone
Find out what your peers are saying about Exabeam vs. Splunk SOAR and other solutions. Updated: June 2025.
861,803 professionals have used our research since 2012.