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Exabeam vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Exabeam Fusion SIEM offers financial institutions cost savings, enhanced security, and strong ROI, though specific pricing is unknown.
Sentiment score
5.6
Splunk SOAR improves automation and efficiency, but ROI and integration time vary, benefiting familiar organizations most with proper use.
Exabeam offers more machine learning models that detect anomalies.
Analyst at a government with 1,001-5,000 employees
We've seen a decrease in false positives and a significant increase in our containment.
Cyber Security Network Security Engineer at Cirrus Logic
Monthly, around 300 hours of effort, it is saving with Splunk SOAR.
Manager cybersecurity at Hexion Inc.
 

Customer Service

Sentiment score
6.3
Exabeam's customer service garners mixed reviews, with varied responses on responsiveness, efficiency, and support quality across regions.
Sentiment score
6.6
Splunk SOAR's support is praised for reliability and responsiveness, though flexibility and response times could improve, valued community resources assist users.
Even with TAM support from Exabeam, many issues go unresolved.
Lead Technical Engineer Security at a tech services company with 11-50 employees
Discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services.
Cyber Security Network Security Engineer at Cirrus Logic
We always have a customer support representative who will come in the picture and help us to direct any ticket or any issue that we are facing to the right team.
Manager cybersecurity at Hexion Inc.
Splunk's technical support is very good and generally not needed often due to the stable environment.
System Engineer - Security Presales at Raya Integration
 

Scalability Issues

Sentiment score
7.2
Exabeam scales well for enterprise use, despite some latency issues and slowdowns with increased filtering criteria.
Sentiment score
6.7
Splunk SOAR offers scalability and flexibility, effectively managing vast environments despite configuration challenges, with high user ratings noting customizable features.
It can be extended and adapted as necessary.
Splunk/SOAR Engineer
Splunk SOAR has the ability to scale quite significantly.
Cyber Security Network Security Engineer at Cirrus Logic
 

Stability Issues

Sentiment score
7.2
Exabeam is stable with high ratings, though some users face processing delays and downtime affecting SOC monitoring.
Sentiment score
7.3
Splunk SOAR is highly stable and reliable, with minor issues often attributed to third-party services rather than itself.
These problems were not frequent, and the last six to eight months have been stable.
Lead Technical Engineer Security at a tech services company with 11-50 employees
We have not experienced any downtime, crashes, or performance issues.
Cyber Security Network Security Engineer at Cirrus Logic
We have not seen any impact in the work that we do with Splunk SOAR or the SIEM platform.
Manager cybersecurity at Hexion Inc.
Splunk SOAR provides a stable environment and technology.
System Engineer - Security Presales at Raya Integration
 

Room For Improvement

Exabeam needs better flexibility, integration, clearer documentation, enhanced dashboards, faster support, improved UI, and reduced false positives.
Splunk SOAR requires better integration, user-friendliness, and automation, with improvements needed in support, training, and advanced AI features.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
Lead Technical Engineer Security at a tech services company with 11-50 employees
I have explored the SaaS version; it offers many new features.
Analyst at a government with 1,001-5,000 employees
If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.
Manager cybersecurity at Hexion Inc.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
System Engineer - Security Presales at Raya Integration
Splunk's Unified Platform does help consolidate networking security and IT observability tools.
Cyber Security Network Security Engineer at Cirrus Logic
 

Setup Cost

Exabeam offers reasonable pricing with flexible models, though not the cheapest, it's competitively priced compared to some competitors.
Enterprise buyers find Splunk SOAR costly but justified by its performance, with recent user-based pricing changes being favorable.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
Splunk/SOAR Engineer
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days.
Manager cybersecurity at Hexion Inc.
Splunk SOAR is affordable cost-wise only.
System Engineer - Security Presales at Raya Integration
 

Valuable Features

Exabeam excels with advanced analytics, intuitive interface, seamless integration, automation, and machine learning for enhanced security and ease of use.
Splunk SOAR excels with easy integration, automation, and customizable playbooks, significantly enhancing incident response and security operation efficiency.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
Lead Technical Engineer Security at a tech services company with 11-50 employees
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
Analyst at a government with 1,001-5,000 employees
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
Splunk/SOAR Engineer
Splunk SOAR saves time in threat response, and the time to solve an incident is currently the best in the market.
Strategic Account Executive at a computer software company with 51-200 employees
Splunk SOAR has improved our MTTD and MTTR both with the consolidation with a unified platform with Splunk.
Manager cybersecurity at Hexion Inc.
 

Categories and Ranking

Exabeam
Ranking in Security Orchestration Automation and Response (SOAR)
12th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
Security Information and Event Management (SIEM) (20th), User Entity Behavior Analytics (UEBA) (2nd), Security Incident Response (5th), Threat Intelligence Platforms (TIP) (12th), AI-Powered Cybersecurity Platforms (10th)
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Exabeam is 2.3%, up from 1.8% compared to the previous year. The mindshare of Splunk SOAR is 7.5%, up from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Splunk SOAR7.5%
Exabeam2.3%
Other90.2%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

reviewer2650449 - PeerSpot reviewer
Analyst at a government with 1,001-5,000 employees
Machine learning features improve security insight but on-prem limitations prompt consideration of migration
We only use Exabeam for Advanced Analytics. We don't do all those other aspects like ticketing plugins. We just use it for the integration purposes, which are kind of basic. We send alerts via the dashboard for our SOC to identify risky users Exabeam includes machine learning features and…
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
Healthcare Company
6%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
10%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise31
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What is your experience regarding pricing and costs for Exabeam Fusion SIEM?
I do not have much information about the pricing. However, I am aware that Exabeam is cheaper than Palo Alto based on discussions in meetings.
What needs improvement with Exabeam Fusion SIEM?
We use the on-prem Exabeam product and face limitations using the web UI and administration of custom models and rules. I have explored the SaaS version; it offers many new features. We are conside...
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days. We never had any issue when we had to...
What needs improvement with Splunk Phantom?
The visibility of Splunk SOAR's playbook viewer is rather unclear to me; I wonder what the visibility is for. There are indeed some problems with integrating Splunk SOAR with other Splunk products ...
 

Also Known As

No data available
Phantom
 

Overview

 

Sample Customers

Hulu, ADP, Safeway, BBCN Bank
Recorded Future, Blackstone
Find out what your peers are saying about Exabeam vs. Splunk SOAR and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.