Device42 vs ManageEngine IT Asset Management comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Device42
Ranking in IT Asset Management
4th
Average Rating
8.4
Number of Reviews
25
Ranking in other categories
Configuration Management Databases (2nd), IP Address Management (IPAM) Tools (4th), Data Center Infrastructure Management (3rd)
ManageEngine IT Asset Manag...
Ranking in IT Asset Management
11th
Average Rating
9.4
Number of Reviews
3
Ranking in other categories
License Management (6th)
 

Mindshare comparison

As of June 2024, in the IT Asset Management category, the mindshare of Device42 is 4.8%, down from 6.9% compared to the previous year. The mindshare of ManageEngine IT Asset Management is 7.6%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
Unique Categories:
Configuration Management Databases
16.7%
IP Address Management (IPAM) Tools
7.4%
License Management
6.7%
 

Featured Reviews

Cayla Evans - PeerSpot reviewer
Dec 18, 2022
Saved me from having to do a lot of manual work, but the stability needs improvement
I used Device42 for security purposes during my internship over the summer. I was tasked with trying to figure out a way to manage and secure the assets that the company I was working for had. We noticed that most of them were actually not secure, and also found out that Device42 was not up-to-date…
CT
Apr 13, 2023
Stable and scalable solution
So the idea is to control all the endpoints we have in the company, and ManageEngine helps with that. We find it very useful as we are using the cloud solution In my opinion, it is the MDM; patch management and deployment are the valuable features. The engineering area needs improvement. I have…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's agentless approach to asset discovery is very important for us because installing agents on physical or virtual devices is not easy in our company. We have to escalate these kinds of things to different levels of security. Not having to install agents makes it easy for us."
"The reporting part is valuable. You have classic reports, and you can also do advanced reporting. They also have the DOQL feature for queries. You can write SQL queries to get your data and create custom reports."
"The topology layout is the most valuable feature."
"We use the automatic IT asset discovery for different things, like VMware discovery and SNMP discovery for network devices. It helps us to keep hardware information up to date in Device42, and the VMware discovery helps us to keep virtual device inventory up to date... We are sure to have 100 percent of our devices in Device42. Not more, not less."
"It has agentless discovery; you don't need to put agents on your servers. You can open one or two ports to discover all your infrastructure."
"A big plus for Device42 was the auto-discovery. With it, we have updated devices, updated systems, and up-to-date systems."
"The asset inventory is great because previously we had devices all over the place. We have been able to do multiscans to find devices that we didn't know about, which was great."
"The continuous asset discovery is good because it means not having to manually input all the small data, such as IP addresses, leases, etc. It helps and saves us a lot of time."
"The technical support is great."
"In my opinion, it is the MDM; patch management and deployment are the valuable features."
"The auto-discovery feature has helped us a lot."
 

Cons

"If I want to delete an asset from a cabinet it does take a while. And if I'm doing it in bulk — say, for example, if we have one cabinet that has 20 servers in — if I want to remove all 20 servers, I have to do them individually, which is a bit time-consuming. If there were a way that I could just bulk-remove everything from there, that would definitely save some time."
"The only thing which I have noticed so far that is not good is that we had an issue with some reporting from the tool, reporting we had to export. We couldn't do it in the way we wanted to, so we tried to reach out to their support but it took pretty long until we understood how we can manage the reports. We still haven't received a complete explanation of what we need to do and how to do it."
"Configuring rPDUs in the data center for Device42 required us to add multiple discovery jobs. The rPDUs were referred to the ISPDUs and daisy-chained. They would automatically assign a unique SMP port, but Device42 didn't allow SMP ranges, so we had to create a discovery job for each rPDU individually. We submitted a feature request to mitigate that."
"The resources table needs a few tweaks. We've raised a feature request for this. When you click on resources, it opens up the entire CMDB or the entire data stored in Device42. If that could be customizable, it would be good. We should be allowed to add our own columns to that by writing a script or something like that. There should be an option to add or limit whatever we want."
"The solution’s automatic IT asset discovery and inventory functionality functions pretty well. There could be some improvement if there were some automated scripts to get it off the ground. I know it takes a bit of effort to get all of various managed devices into one place. We have to go and change how they are managed and make sure they are all linking up correctly so they can be tracked in Device42. Some type of automated script for each to get over that initial activation."
"Mapping items wasn't as intuitive as importing in Device42, so this is an area for improvement."
"A con for Device42 is that Kubernetes integration is lacking. You pay for 10,000 spot licenses and if you're spinning up a Kubernetes cluster, or four or five or six Kubernetes clusters like we do, you're going to have 5,000 or 6,000 nodes in each of those, doing different types of business things."
"For the iPhone, the device diagram cannot be downloaded. You have to go to each device and download the device diagram for that device. E.g., suppose there are a 1000 or 2000 servers. You cannot go to each server or device to download a device diagram for each device. There should be a one-click solution for downloading all device diagrams."
"The engineering area needs improvement."
"The asset management tool is costly."
"The assets that can be discovered are pretty easy to manage, but there should be a better way to manage non-discoverable assets. Our development team works on bots and tests particular hardware. They have got different varieties of hardware. They want a feature for managing these assets within a warehouse kind of environment. For example, our IT has received 100 items, and they have assigned these items as a bulk unit to a project manager. The project manager further wants to distribute these items within his or her team. Instead of maintaining a separate Excel sheet, the project manager should be able to reallocate these items from within the tool so that we have hierarchical entities for the same unit."
 

Pricing and Cost Advice

"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
"Our licensing costs are on a yearly basis."
"We pay $100,000 per year."
"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
"The product cost is low. It is quite cheap."
"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
"Its price is reasonable, but I wish it was lower."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
7%
Computer Software Company
9%
Financial Services Firm
9%
University
7%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Device42?
Based on the use case for Device42, I found the solution a bit expensive. However, when you look at the support and the industry standards, Device42 was on par with the industry. Device42 is a litt...
What needs improvement with Device42?
The product must provide AI features. It would be very useful if I could create datasets or queries from an AI interface.
What do you like most about ManageEngine IT Asset Management?
In my opinion, it is the MDM; patch management and deployment are the valuable features.
What is your experience regarding pricing and costs for ManageEngine IT Asset Management?
The pricing is good. We have plans to buy the licenses and work with the whole solution. The solution is highly recommended. I rate it ten out of ten.
 

Overview

 

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
TRA
Find out what your peers are saying about Device42 vs. ManageEngine IT Asset Management and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.