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Device42 vs ManageEngine IT Asset Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Device42
Ranking in IT Asset Management
9th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Configuration Management Databases (4th), IP Address Management (IPAM) Tools (5th), Data Center Infrastructure Management (6th)
ManageEngine IT Asset Manag...
Ranking in IT Asset Management
8th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
License Management (3rd)
 

Mindshare comparison

As of September 2025, in the IT Asset Management category, the mindshare of Device42 is 5.5%, down from 5.9% compared to the previous year. The mindshare of ManageEngine IT Asset Management is 5.9%, up from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management Market Share Distribution
ProductMarket Share (%)
ManageEngine IT Asset Management5.9%
Device425.5%
Other88.6%
IT Asset Management
 

Featured Reviews

AHMEDKASSAB - PeerSpot reviewer
Allows us to determine the exact placement of assets based on the building maps and the room details
In my experience, I believe that the key concern is the pricing strategy of the solution. Instead, other solutions are much more cost-effective. Previously, Device42 has altered the pricing model to include a subscription fee which I see as very costly. They should change their pricing strategy and license scheme, conduct market research and ensure that they provide the right product in the market at the right price.
Md Abdul Hakim - PeerSpot reviewer
Helpful smart automation and tracking that can be used with minimal adjustments
This is a recording system, and it's an automation system. It's very smart. I use it with minimal adjustments needed. The focus is on test management. Everything can be tracked from asset management. Asset management offers many facilities. It doesn't require additional training for ManageEngine or technicians. Assets are simply reported from the dashboard, indicating where IT is missing, where compliance is mentioned, or where action is needed, with driver updates. All facilities are available in the enterprise edition, allowing users, customers, or any organization to easily obtain their referred insights. Anyone can easily install it. There are no handbells. An app provides instructions, with documentation available. Sometimes, IT issues arise like fraud blocking or service-related problems. Upon facing an issue, feedback is integrated, and the solution is provided from their end. This is a very IT-friendly solution. We get LiveSat and IT management. Facilities are accessible, like exporting the installation folder, making the migration process easy. Failover or redundancy can occur within two to five hours, making it scalable. This is a very stable solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They've also just created some new interactive dashboards. CEOs can see and interact with the data rather than scrolling through endless Excel worksheets to find what they need."
"The IP address tracking [is valuable]... We have a lot of different devices and some of them have many IP addresses, so keeping track of which ones are assigned where is very critical for putting new devices on the network and giving them new addresses. All of our devices are statically assigned, so if we don't keep good records then we could accidentally assign a duplicate, which would cause problems on the network."
"The most helpful feature in Device42 was the import feature, where you can seamlessly import your information into the configuration database manager."
"The most valuable part is the ease of use. There's no training involved. It's pretty simple and straightforward."
"The most valuable feature was the ability to look up the different assets and see the different attributes that each one has, as well as being able to compare them to other assets."
"The way the solution’s automatic IT asset discovery and inventory functionality works is you set up a discovery job, then you can schedule it to run. I schedule all of the runs daily at different times so nothing is interfering with anything else. It's nice to know that you can set up the scan, schedule it, and sit back. You can check them every day and make sure everything ran, making sure nothing had errors, then you're good to go. Anything new is going to automatically be discovered, which is nice. It takes some of the stress off because you don't have to know, "If this team opened new servers, we need make sure now it will automatically pick them up." It is one less thing to worry about. It gathers a lot of data points."
"Device42 has everything in one place and links it altogether. This helps when you need to figure out where things are going wrong, where things are happening, or how everything is linked together."
"I like the tool's agentless discovery feature. The tool configures the devices based on the documentation provided. I am also impressed with its auto-discovery feature. The tool also keeps on tracking and finds whatever is in the environment."
"This is a very stable solution."
"The ability to define custom templates for asset management helps track assets, budgets, warranties, and expiries effectively."
"The most valuable component of the ITSM tool is the help desk due to its organized way of raising tickets."
"It's very smart. I use it with minimal adjustments needed."
"As far as IT Asset Management is concerned, I would rate it at ten out of ten."
"The technical support is great."
"The most valuable component of the ITSM tool is the help desk due to its organized way of raising tickets."
"In my opinion, it is the MDM; patch management and deployment are the valuable features."
 

Cons

"Configuring rPDUs in the data center for Device42 required us to add multiple discovery jobs. The rPDUs were referred to the ISPDUs and daisy-chained. They would automatically assign a unique SMP port, but Device42 didn't allow SMP ranges, so we had to create a discovery job for each rPDU individually. We submitted a feature request to mitigate that."
"The reporting could be better. The Insights+ component is an improvement, but they even admit it isn't the greatest. The documentation on their website could also be improved, but Device42 is constantly changing, so the documentation would have to change almost daily."
"The architecture is a bit old-fashioned. Device42 is on one server, appliance, virtual machine, or guest. We are loading more into Device42 than it can hold. Overloading Device42 with REST API calls or tasks will directly impact every aspect because the server will be too busy to answer requests."
"The dependency mapping can be quite slow sometimes, if you've got a lot of things connecting to services. It can be very slow to build up the map."
"Since I was focused on deploying connectors and getting all the servers to be scanned, one of the biggest pains was when a job would fail, then the output (logging) was poor. For example, "Why did it fail?" In these cases, you get a generic error. It doesn't point you in the right direction and tell you why you got the error, which is really annoying. There have been times I asked, "Is there somewhere I can see a better log as to why is this failing?" That would be a really nice improvement."
"It would be nice for the agent to have an installer versus a single file across multiple systems."
"If they could make it so their remote connector could do as much as 10,000 devices, that would be better."
"In my experience I believe that the key concern is the pricing strategy of the solution. Instead other solutions such as lanweber are much more cost effective. Previously, Device42 operated on perpetualysis without any fees. But recently they have altered the pricing model to include a subscription fee which I see as a very costly affair. Therefore I would like to suggest that they evaluate their pricing strategy and licence scheme, conduct a market research and ensure that they provide the right product in the market at the right price."
"It would be helpful if there were a premium technician license that includes all the suites, eliminating the need to buy separate licenses for each feature."
"The asset management tool is costly."
"I would love to see a digital adoption feature or guide that navigates first-time users through the application, as it is quite complex with many relevant and irrelevant elements."
"I would love to see a digital adoption feature or guide that navigates first-time users through the application, as it is quite complex with many relevant and irrelevant elements."
"It requires some development to be better, more comfortable, and usable, enhancing customer satisfaction."
"The assets that can be discovered are pretty easy to manage, but there should be a better way to manage non-discoverable assets. Our development team works on bots and tests particular hardware. They have got different varieties of hardware. They want a feature for managing these assets within a warehouse kind of environment. For example, our IT has received 100 items, and they have assigned these items as a bulk unit to a project manager. The project manager further wants to distribute these items within his or her team. Instead of maintaining a separate Excel sheet, the project manager should be able to reallocate these items from within the tool so that we have hierarchical entities for the same unit."
"Responses from ManageEngine should be faster."
"The engineering area needs improvement."
 

Pricing and Cost Advice

"The product cost is low. It is quite cheap."
"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
"We pay $100,000 per year."
"Our licensing costs are on a yearly basis."
"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
"Its price is reasonable, but I wish it was lower."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
9%
Financial Services Firm
10%
Government
10%
Healthcare Company
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What needs improvement with Device42?
The product must provide AI features. It would be very useful if I could create datasets or queries from an AI interface.
What is your primary use case for Device42?
I use the solution for physical assets management, IT management, and application dependency mapping.
What is your experience regarding pricing and costs for ManageEngine IT Asset Management?
The pricing of ManageEngine IT Asset Management is publicly available, so customers can verify its fairness. Some companies may request discounts, which ManageEngine can provide. The licensing mode...
What needs improvement with ManageEngine IT Asset Management?
When we encounter issues with ManageEngine IT Asset Management, we check the online portal or ChatGPT, and they provide numerous knowledge bases on YouTube and Google. However, the issue is that th...
What advice do you have for others considering ManageEngine IT Asset Management?
The pricing of ManageEngine IT Asset Management is handled by the management team, so I am not involved with that aspect. I consider it a stable solution. My overall rating for ManageEngine IT Asse...
 

Overview

 

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
TRA
Find out what your peers are saying about Device42 vs. ManageEngine IT Asset Management and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.