Try our new research platform with insights from 80,000+ expert users

Cybereason Endpoint Detection & Response vs IBM Security QRadar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Cybereason EDR boosts network visibility, reduces threat response time by 50%, and offers ROI in 12-24 months.
Sentiment score
7.5
IBM Security QRadar is praised for efficient monitoring, low costs, valuable analytics, and beneficial long-term security investments.
With SOAR, the workflow takes one minute or less to complete the analysis.
Investing this amount was very much worth it for my organization.
 

Customer Service

Sentiment score
5.0
Cybereason's customer service is competent and knowledgeable, though escalations can cause delays, especially without partnership status.
Sentiment score
6.1
IBM Security QRadar's customer service is praised overall, though technical support quality varies, with notable regional differences.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
if you're a partner with them, they provide fairly good support through a concept called invest support.
Support needs to understand the issue first, then escalate it to the engineering team.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
 

Scalability Issues

Sentiment score
6.2
<p>Cybereason Endpoint Detection &amp; Response is highly scalable, effectively supporting large organizations with seamless expansion and flexible adaptation.</p>
Sentiment score
7.4
IBM Security QRadar is scalable and flexible, accommodating thousands of users and devices, though some express pricing concerns.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
 

Stability Issues

Sentiment score
5.5
Cybereason EDR is reliable with occasional upgrade issues, but improves system speed, and support resolves performance concerns.
Sentiment score
7.6
IBM Security QRadar is generally stable, though some users face challenges with updates, configurations, scalability, and high log volumes.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
The product has been stable so far.
I think QRadar is stable and currently satisfies my needs.
 

Room For Improvement

Cybereason needs better support, simpler deployment, and enhanced features, including automation, dashboard design, and compatibility improvements.
IBM Security QRadar users seek improvements in interface design, integration, automation, cost-efficiency, and advanced analytics for better usability.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
This would help identify critical or high-priority alarms in QRadar.
 

Setup Cost

Cybereason offers a competitively priced, comprehensive EDR solution with potential cost benefits for experienced users in enterprises.
IBM Security QRadar is costly yet efficient, priced on Events Per Second, and offers negotiable, simplified annual licensing.
 

Valuable Features

Cybereason EDR offers real-time threat visibility, automatic isolation, and extensive threat-hunting for efficient endpoint management and minimal false positives.
IBM Security QRadar is a scalable, user-friendly platform praised for rapid insights, advanced machine learning, and integration capabilities.
I can create groups of endpoints and define policies with multiple modules to activate or deactivate based on needs.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
I would assess IBM Security QRadar's AI and machine learning capabilities as very helpful for threat detection and response.
We have FortiSOAR and IBM Resilient for IBM Security QRadar orchestration.
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Detection and Response (EDR)
33rd
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
22
Ranking in other categories
Endpoint Protection Platform (EPP) (41st)
IBM Security QRadar
Ranking in Endpoint Detection and Response (EDR)
17th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
210
Ranking in other categories
Log Management (6th), Security Information and Event Management (SIEM) (4th), User Entity Behavior Analytics (UEBA) (1st), Security Orchestration Automation and Response (SOAR) (4th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (11th)
 

Mindshare comparison

As of September 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Cybereason Endpoint Detection & Response is 1.1%, up from 1.0% compared to the previous year. The mindshare of IBM Security QRadar is 1.4%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
IBM Security QRadar1.4%
Cybereason Endpoint Detection & Response1.1%
Other97.5%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Ivan Burke - PeerSpot reviewer
Offers useful threat hunting and response capabilities but struggles to justify cost for smaller deployments
I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR components; I also get involved with some of the XDR components, especially for the cloud. Regarding analysis features, such as deep behavioral detection, I do use it sometimes; I usually don't use the automated version of it, as I prefer threat hunting directly, depending on if the season is available. I know some of them have pretty good analytics engines, but I tend to do the threat hunting on my own. I manage incident response for a bunch of companies, so some of them have Cybereason Endpoint Detection & Response integrated into Sentinel, some into Fortinet, and others into various tools. When considering cost-effectiveness, their pricing structure works such that if you're a large organization with more than a thousand endpoints to deploy to, then Cybereason Endpoint Detection & Response is worthwhile. But for anything less than 300, it's too expensive; obviously, the more you buy, the better the price, making it cheaper for you. Cybereason Endpoint Detection & Response best fits enterprise-level businesses such as huge corporations; however, we are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment. We're trying to see how we can improve it with some of our clients, but at the moment, it's struggling compared to other EDR solutions that we have deployed. On a scale of one to ten, I rate Cybereason Endpoint Detection & Response a six.
Mahmoud Younes - PeerSpot reviewer
Reliable installation and diverse use cases provide strong value
IBM Security QRadar has some areas for improvement. We have missed some DSM components. We need to customize logs where there is no DSM or connector for certain products. We can integrate but we have missed the DSM, which is the connector to pass logs coming from different applications. For example, with a university customer, we tried onboarding Canvas service. IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
867,676 professionals have used our research since 2012.
 

Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
7%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business88
Midsize Enterprise36
Large Enterprise102
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
My main use case for Cybereason Endpoint Detection &amp; Response is mostly for incident response.
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
When comparing with Splunk, IBM Security QRadar's cost is reasonable. Splunk is more expensive than IBM Security QRadar.
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
 

Overview

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. IBM Security QRadar and other solutions. Updated: July 2025.
867,676 professionals have used our research since 2012.