We performed a comparison between Cybereason Endpoint Detection & Response and Microsoft Defender for Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"It is stable and scalable."
"NGAV and EDR features are outstanding."
"The solution was relatively easy to deploy."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The setup is pretty simple."
"The stability is very good."
"The initial setup is not overly complicated."
"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."
"The solution is efficient."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack details across all devices and users. Since it is MalOp-centric model, you can see if there has been a similar operation across multiple machines. If it is the same thing appearing on multiple machines, you see all the machines and users affected in one screen."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"For me, the technical support is good."
"The dashboard is very good and you can consider it as an interactive UI."
"The comprehensiveness of Microsoft threat-protection products is great... Today, Microsoft Sentinel by itself is a leading Gartner SIEM tool. It has advantages over competitors because of the ability to integrate with Microsoft solutions and automate continuous monitoring of Microsoft AD and Office 365 data."
"It is a straightforward setup."
"The folders and files protection are its most valuable features. These have been valuable because of the increase in ransomware attacks. With these two features, I can ensure that no changes have been made to our system or endpoint folders and files without the user being aware."
"It automatically detects intrusion and malware."
"The antivirus is the most valuable feature."
"The antivirus features are very useful."
"A few years ago, when I was using a different product, I was affected by a virus that destroyed everything. Since using Microsoft Defender, I have not had this kind of problem."
"Technical support is good."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The SIEM could be improved."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."
"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."
"The product's reporting isn't great."
"It initially took some time to deploy."
"While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper."
"Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group."
"There can be problems with the EDI."
"Microsoft Defender for Endpoint could improve by adding more security features."
"The central console needs improvement. Both McAfee and Symantec antivirus have dashboards. These integrate with a server and work on my antivirus or some other product. However, with Microsoft Defender, you use Microsoft Group Policy Object. Defender does not provide a central console. Therefore, if you implement Defender, then maybe use another tool for the central view."
"It can get a bit laggy sometimes. Other than that, we don't have any issues. They constantly tweak it and fix it up based on users' feedback. It has improved a lot over the past four years. Defender for Endpoint never really used to be a good endpoint security solution, but over the past couple of years, Microsoft has invested heavily in it. So, it has come a long way in all aspects of endpoint security. If they want to make it better, they should just continue investing in the current path of what they've been doing over the past couple of years."
"It is not very scalable from the eyes of an MSP because there is no dashboard that you can use to see all of your devices that have Windows Defender unless you have your own dashboard or an RMM tool to actually look at it. So, you might not get to know that a particular computer of a client is doing something, and it might have got a virus. That person might know that, but unless you set it up to actually send you the information, you won't get to know that. That's one of the things that is hard with Microsoft Defender. It is not made for the MSP world where you have one pane of glass to see all of your clients with Microsoft Defender on it unless your RMM tool already has that built-in and it can see the telemetry from Microsoft Defender."
"Microsoft Defender for Endpoint could improve by providing more user-friendly dashboards. They may be complicated for some."
"I would like to be able to set up any kind of protection I want in the firewall, any IP address or any number."
"The dashboard customization could be improved."
"Microsoft Defender for Endpoint does not provide much flexibility in terms of threats."
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Cybereason Endpoint Detection & Response is ranked 44th in Endpoint Protection Platform (EPP) with 19 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Darktrace, SentinelOne Singularity Complete and Kaspersky Endpoint Security for Business, whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon and Microsoft Intune. See our Cybereason Endpoint Detection & Response vs. Microsoft Defender for Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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