ControlUp vs Datadog comparison

ControlUp
Read 11 ControlUp reviews
  • 1,831 Views
  • 1,184 Comparison Views
100% willing to recommend
Datadog
Read 137 Datadog reviews
  • 14,492 Views
  • 8,606 Comparison Views
95% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between ControlUp and Datadog based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed ControlUp vs. Datadog Report (Updated: June 2024).
Buyer's Guide
ControlUp vs. Datadog
June 2024
Download the complete report
Helped 787,817 peers since 2012
 

Categories and Ranking

ControlUp
Ranking in IT Infrastructure Monitoring
22nd
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
Digital Experience Monitoring (DEM) (3rd)
Datadog
Ranking in IT Infrastructure Monitoring
2nd
Average Rating
8.6
Number of Reviews
137
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (2nd), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (7th)
 

Mindshare comparison

As of June 2024, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 0.7%, down from 1.0% compared to the previous year. The mindshare of Datadog is 4.7%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
Unique Categories:
Digital Experience Monitoring (DEM)
12.8%
Application Performance Monitoring (APM) and Observability
8.0%
Network Monitoring Software
4.2%
 

Featured Reviews

Iaroslav Aleksyuk - PeerSpot reviewer
Jul 13, 2022
Useful endpoint monitoring, plenty of features, and minimal maintenance
My advice to others is if you are deploying a brand new system or doing a migration, you better install ControlUp as soon as possible at the earliest stage possible because it will give you visibility into your old system. You will know how it's doing, and what you need to migrate. You might not need to migrate everything because maybe not everything is being used to the full extent. As you deploy a new system, you start monitoring and you know what exactly it's doing, how exactly it's doing, and you can adjust on the go. I rate ControlUp ten out of ten.
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VM
Dec 6, 2022
Great CI visibility, logging, and monitoring
The most valuable aspects of the solution include: CI visibility, which helps us in making sure our CI systems are running efficiently and are not blocking our developers from releasing new software and fixing bugs. Logs, which help us in debugging issues where we can search for logs and can make sure they are relevant to the issues we are looking at. APM, which can help us to stay on top of our applications by giving us the confidence that our apps are running. Monitoring. We use monitoring a lot to ensure we know about potential issues and fix them before they affect our customers.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ControlUp has an easy installation process."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"It has a great career time monitoring tool."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."
More ControlUp pros
"The feature I have found most valuable is when I can reuse existing monitors and alerts for new dashboards."
"Sometimes it's more user friendly for development teams. There are some parts of Datadog that are more understandable for development teams. For example, the APM in Datadog works more manually and works like the tools in New Relic or Grafana, or Elastic. It is easier to understand for software development teams."
"The most valuable feature of Datadog is its logs."
"The fact that everything is under a single pane of glass is really valuable, as developers don't have to spend their time copying correlation IDs across tools to find what they need."
"The most valuable aspect of the solution is the APM."
"Datadog has clear dashboards and good documentation."
"It is easy to navigate the menu and create tests."
"We really like the charts and visualization."
More Datadog pros
 

Cons

"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"It can be improved by including script-based scheduling."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."
"The graphical user interface needs to be improved from version to version."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
More ControlUp cons
"Federated views for Datadog dashboards are critical as large companies utilize multiple instances of the product and cannot link the metrics or correlate the metrics together. This stunts the usage of Datadog."
"We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts."
"We would really like to see more from the Service Catalog."
"At times, it can be hard to generate metrics out of logs."
"I would love to see support for front-end and mobile applications. Right now, it is mostly all back-end stuff. Being able to do some integration with our front-end products would be awesome."
"The sheer amount of products that are included can be overwhelming."
"It seems that admin cost control granularity is an afterthought."
"The menu on the left is pretty dense (and I know it has to be). I never knew about the cmd+k functionality until recently. It would be helpful to offer more tips/cheat sheets to see handy shortcuts like that."
More Datadog cons
 

Pricing and Cost Advice

"We are satisfied with the price compared to other solutions."
"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
"Based on my experience, ControlUp is not that expensive."
"They prefer monthly subscriptions."
"It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
"It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing."
"My advice is to really keep an eye on your overage costs, as they can spiral really fast."
"Our licensing fees are paid on a monthly basis."
"At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."
"The solution is fairly priced but history and log storage can get costly depending on your needs."
More Datadog pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Healthcare Company
12%
Manufacturing Company
8%
Educational Organization
32%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ControlUp Real-time?
When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete ...
See all answers
What is your experience regarding pricing and costs for ControlUp Real-time?
Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.
See all answers
What needs improvement with ControlUp Real-time?
We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 20000...
See all answers
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
See all answers
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
See all answers
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
See all answers
 

Comparisons

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Compared 14% of the time
Liquidware Stratusphere UX vs ControlUp Logo
Liquidware Stratusphere UX vs ControlUp
Compared 10% of the time
eG Enterprise vs ControlUp Logo
eG Enterprise vs ControlUp
Compared 9% of the time
Splunk Infrastructure Monitoring vs ControlUp Logo
Splunk Infrastructure Monitoring vs ControlUp
Compared 3% of the time
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Dynatrace vs Datadog Logo
Dynatrace vs Datadog
Compared 20% of the time
Azure Monitor vs Datadog Logo
Azure Monitor vs Datadog
Compared 14% of the time
New Relic vs Datadog Logo
New Relic vs Datadog
Compared 9% of the time
AWS X-Ray vs Datadog Logo
AWS X-Ray vs Datadog
Compared 4% of the time
Elastic Observability vs Datadog Logo
Elastic Observability vs Datadog
Compared 4% of the time
More Datadog Competitors
 

Product Reports

Buyer's Guide
ControlUp
June 2024
ControlUp reportDownload ControlUp product report
Buyer's Guide
Datadog
June 2024
Datadog reportDownload Datadog product report
 

Learn More

ControlUp
Datadog
 

Overview

ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

The ControlUp platform supports:

  • Any digital workstyle
  • Physical endpoints
  • Virtual desktops
  • Apps
  • SaaS
  • Web apps
  • Unified communications tools

ControlUp Features

ControlUp has many valuable key features. Some of the most useful ones include:

  • Out-of-the-box device and performance metrics
  • Custom metric and device data collection
  • Non-intrusive, secure agents with offline mode
  • Custom reporting
  • Easy-to-use dashboards
  • Scalable SaaS infrastructure
  • Built-in troubleshooting & remediation actions
  • Remote assist
  • Custom script actions
  • Multiple scripting languages
  • Automation and alerting

ControlUp Benefits

There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

  • Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.
  • Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.
  • Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.
  • Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.
  • Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.
  • Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

Datadog is a cloud monitoring solution that is designed to assist administrators, IT teams, and other members of an organization who are charged with keeping a close eye on their networks. Administrators can use Datadog to set real-time alerts and schedule automated report generation. They can deal with issues as they arise and keep up to date with the overall health of their network while still being able to focus on other tasks. Users can also track the historical performance of their networks and ensure that they operate at the highest possible level.

Datadog Benefits

Some of the ways that organizations can benefit by deploying Datadog include:

  • Gain an integrated view of the services and programs that IT teams are employing across their networks. Users can view and monitor all of the disparate programs that they have running across their networks with this one solution. They can track these programs across the entirety of the data’s life cycle.
  • Analyze and utilize massive amounts of data in real time. Datadog’s dashboards gather data in real time. Administrators can utilize their network’s data the minute that it becomes relevant to them. Decisions can be made based on the most current information available.
  • Keep your cloud network secured against digital threats. Datadog enables users to create alerts that will notify the minute that threats arise. IT teams and administrators can rapidly address any issue that comes up and prevent any existing problem from growing worse.
  • Easily get it up and running. Users can set up Datadog, configure it, and employ API integrations to connect it to external solutions with ease.

Datadog Features

  • Customizable and prefabricated monitoring dashboards. Administrators are supplied with two different types of dashboards that they can choose from when they are setting up Datadog. They can customize the dashboards to fit any specialized monitoring need. Additionally, users can choose to use prefabricated dashboards that come with the solution.
  • Disaster recovery feature. Datadog has a built-in feature that enables organizations to continue functioning if some disaster strikes their network. If the network suffers damage, Datadog can restore lost data and infrastructure. Should a digital threat do damage to the network, Datadog ensures that the damage is not irreparable.
  • Vulnerability scanning tool. Users can keep ahead of threats to their networks by employing Datadog’s vulnerability scanning feature. This tool scans the entirety of a user’s network and warns them if a vulnerability is detected. Users can then move to patch these holes in their security before the threat to their network can escalate.

Reviews from Real Users

Datadog is a solution that stands out when compared to many of its competitors. It can offer organizations many advantages. Two major advantages are the dashboards that users can create and the monitoring capability that it gives system administrators.

A senior manager in charge of site reliability engineering at Extra Space Storage writes, “The dashboards we created are core indicators of the health of our system, and it is one of the most reliable sources we have turned to, especially as we have seen APM metrics impacted several times lately. We can usually rely on logs to tell us what the apps are doing.”

Housecall Pro’s senior director of DevOps writes, “We value the monitoring capability since it allows us to be pushed alerts, rather than having to observe graphs continually.”

 

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Buyer's Guide
ControlUp vs. Datadog
June 2024
Free Report: ControlUp vs. Datadog
Find out what your peers are saying about ControlUp vs. Datadog and other solutions. Updated: June 2024.
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