BMC TrueSight Operations Management vs Splunk Infrastructure Monitoring comparison

BMC TrueSight Operations Ma...

Read 50 BMC TrueSight Operations Management reviews

2,716 Views
1,876 Comparison Views

86% willing to recommend

Splunk Infrastructure Monit...

Read 24 Splunk Infrastructure Monitoring reviews

1,543 Views
855 Comparison Views

96% willing to recommend

BMC TrueSight Operations Ma...

Splunk Infrastructure Monit...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between BMC TrueSight Operations Management and Splunk Infrastructure Monitoring based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BMC TrueSight Operations Management vs. Splunk Infrastructure Monitoring Report (Updated: June 2024).

Buyer's Guide

BMC TrueSight Operations Management vs. Splunk Infrastructure Monitoring

June 2024

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Helped 787,779 peers since 2012

Categories and Ranking

BMC TrueSight Operations Ma...

Ranking in IT Infrastructure Monitoring

19th

Ranking in Cloud Monitoring Software

16th

Average Rating

8.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (16th), Event Monitoring (1st), AIOps (9th)

Splunk Infrastructure Monit...

Ranking in IT Infrastructure Monitoring

15th

Ranking in Cloud Monitoring Software

14th

Average Rating

8.2

Number of Reviews

Ranking in other categories

Container Management (11th)

Mindshare comparison

As of June 2024, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight Operations Management is 1.0%, down from 1.1% compared to the previous year. The mindshare of Splunk Infrastructure Monitoring is 0.4%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Unique Categories:

Application Performance Monitoring (APM) and Observability

1.1%

Event Monitoring

14.5%

Cloud Monitoring Software

0.8%

Container Management

0.3%

Featured Reviews

VINICIUS CAIXETA

IT Operations Monitoring Specialist at a tech services company with 51-200 employees

Apr 26, 2024

Provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems

We use the solution to monitor a vast infrastructure, including operating systems, maintenance, Windows, services, processes, applications, and databases. Therefore, we have integrations with monitoring products such as Microsoft, Cisco, and SaaS solutions for management The solution provides…

Read full review

Nagendra Nekkala.

Senior Manager ICT & at Bangalore International Airport Limited

Dec 20, 2023

Is easy to use, provides great visibility, and reduces our resolution time

Splunk Infrastructure Monitoring is easy to use. It helps us quickly analyze how our infrastructure is performing across various services. It helps with proper log management, allowing us to monitor our systems and analyze log data regularly. It also provides security operations capabilities for monitoring system health and ensuring uptime. We noticed these benefits immediately. Our operational efficiency has been increased. It has improved our system health by monitoring the performance of data on servers, virtual machines, and containers, along with overall background processes. Splunk Infrastructure Monitoring provides end-to-end visibility into our cloud-native environment. This is crucial because any data corruption can impact all the information we've deployed. It also aids in log management, offering parameters that extend its functionality as a comprehensive monitoring tool for CPU, memory usage, and network traffic. It has helped reduce our mean time to detect by four hours.Our mean time to resolution has been reduced by two hours. By providing access to all our network parameters, it simplifies log ingestion through streamlined calculations. Splunk Infrastructure Monitoring provides us with faster and more comprehensive insights into our infrastructure, allowing us to focus on critical business initiatives. We saw the time to value immediately after deploying Splunk Infrastructure Monitoring.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

"It is breadth. It covers so many different technologies which can roll up into a single console."

"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."

"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."

"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."

"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."

"It works irrespective of the operating system we’re running."

"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."

More BMC TrueSight Operations Management pros

"Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise."

"The feature I find most valuable, is the data integration."

"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."

"The solution's most valuable aspect is its ability to get information about all of the security measurements in my environment."

"The most valuable thing that we have seen within our group is the ability to ingest all this raw data and have it organized in a certain way so that different groups can get effective alerting from this massive amount of raw data that is out there."

"The solution's basic visibility is one of its most valuable features. So, it is a solution that is easy to use...The solution's initial setup process was straightforward."

"It can monitor, get the data, and then report on the data."

"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."

More Splunk Infrastructure Monitoring pros

Cons

"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."

"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."

"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."

"BMC TrueSight Operations Management could improve the reporting."

"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."

"The UI for the end users could be improved and more flexible than it is now."

"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."

"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."

More BMC TrueSight Operations Management cons

"The price has room for improvement."

"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."

"The cost needs to be re-examined. It's extremely expensive to run. It's also expensive to expand. That's the number one complaint all of my customers have when it comes to Splunk. It's way too expensive compared to other solutions."

"The implementation can be more user-friendly."

"Splunk Infrastructure Monitoring's data analytics can be improved by including suggestions for various types of continuous monitoring."

"We have both on-prem and cloud, and the challenge is getting all our log data aggregated or streams aggregated so that it is real-time. We do a pretty good job of that, but our organization is not using it as a security platform when it can do a great job of that."

"The end-to-end visibility is lacking because Splunk cannot directly monitor network devices."

"The clustering part of indexes can be more refined."

More Splunk Infrastructure Monitoring cons

Pricing and Cost Advice

"We did a five-year, multimillion dollar deal."

"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."

"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."

"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."

"Pricing is very high."

"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."

"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."

"Other products are more expensive than BMC TrueSight."

More BMC TrueSight Operations Management pricing and cost advice

"The product is a bit expensive considering the competition but the company may negotiate the price."

"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."

"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."

"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."

"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."

"It is expensive."

"This is an expensive solution."

"Splunk has been fairly expensive, but it has been predictable."

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787,779 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

13%

Government

Manufacturing Company

Financial Services Firm

17%

Computer Software Company

14%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

Though I have no clue about the tool's actual price, I know that it is astronomical.

See all answers

What needs improvement with BMC TrueSight Operations Management?

Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...

See all answers

What do you like most about Splunk Infrastructure Monitoring?

The vibrant dashboards are valuable.

See all answers

What is your experience regarding pricing and costs for Splunk Infrastructure Monitoring?

Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored. Replacing legacy systems w...

See all answers

What needs improvement with Splunk Infrastructure Monitoring?

The main drawback of Splunk for network monitoring is its limited agent deployment. Splunk excels at collecting data from servers and databases where agents can be installed. However, it cannot dir...

See all answers

Comparisons

BMC Helix Monitor vs BMC TrueSight Operations Management

Compared 23% of the time

Dynatrace vs BMC TrueSight Operations Management

Compared 10% of the time

ServiceNow IT Operations Management vs BMC TrueSight Operations Management

Compared 8% of the time

Zabbix vs BMC TrueSight Operations Management

Compared 7% of the time

Splunk ITSI (IT Service Intelligence) vs BMC TrueSight Operations Management

Compared 5% of the time

More BMC TrueSight Operations Management Competitors

ServiceNow IT Operations Management vs Splunk Infrastructure Monitoring

Compared 21% of the time

Nagios XI vs Splunk Infrastructure Monitoring

Compared 11% of the time

Amazon CloudWatch vs Splunk Infrastructure Monitoring

Compared 11% of the time

Cisco Intersight vs Splunk Infrastructure Monitoring

Compared 9% of the time

ITRS Geneos vs Splunk Infrastructure Monitoring

Compared 9% of the time

More Splunk Infrastructure Monitoring Competitors

Product Reports

Buyer's Guide

BMC TrueSight Operations Management

June 2024

BMC TrueSight Operations Management report

Download BMC TrueSight Operations Management product report

Buyer's Guide

Splunk Infrastructure Monitoring

May 2024

Download Splunk Infrastructure Monitoring product report

Also Known As

ProactiveNet, TrueSight Operations Management

Splunk Insights for Infrastructure

Learn More

BMC

Splunk

Overview

BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

BMC TrueSight Operations Management Features

BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

TrueSight Smart Reporting
Broad monitoring capabilities
Hundreds of integrations
Event grouping
Proactive alerts
Incident tickets
Cause analysis
Automated log analysis

BMC TrueSight Operations Management Benefits

Some of the benefits of using BMC TrueSight Operations Management include:

Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.

Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.

Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.

Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.

Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

Reviews from Real Users

Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”

Splunk Infrastructure Monitoring offers features including, Instant visualization, real-time actionable alerts, centralized enterprise controls, and scalability.

Instant visualization

Get fast time to value with over 250+ cloud service integrations and pre-built dashboards out of the box for rapid, full-stack visualization. Autodiscover, break down, group, and explore clouds, services and systems in minutes.

Real-time actionable alerts

Act before infrastructure performance affects end-user experience. Instantly detect and accurately alerts on dynamic thresholds, multiple conditions and complex rules to eliminate alert storms and dramatically reduce MTTD/MTTR.

Centralized, enterprise controls

Answer business-critical questions in context and monitor service-level objectives and indicators instantly. Track custom metrics for business KPIs to token based access and usage controls.

Scale with confidence

Troubleshoot across thousands of microservices, multiple ephemeral deployments, application versions and billions of events. Release better apps faster and drive closed-loop automation for a flawless end-user experience.

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Entrust Datacard

Buyer's Guide

BMC TrueSight Operations Management vs. Splunk Infrastructure Monitoring

June 2024

Free Report: BMC TrueSight Operations Management vs. Splunk Infrastructure Monitoring

Find out what your peers are saying about BMC TrueSight Operations Management vs. Splunk Infrastructure Monitoring and other solutions. Updated: June 2024.

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