Automox vs ManageEngine Patch Manager Plus comparison

"It's super easy to use and we haven't found anything easier."

"Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."

"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."

"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."

"It's easy to deploy agents to endpoints."

"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."

"Its flexibility is most valuable."

"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."

"The tool's most valuable feature is performance."

"Scalability-wise, I rate the solution a ten out of ten."

"The most valuable features are patch management and mobile device management."

"The initial setup was easy."

"The ability to deploy patches seamlessly is the solution's most valuable aspect. It allows us to not only deploy patches but to monitor the deployment of those patches."

"The fetch repository is a good feature."

"ManageEngine Patch Manager Plus is lightweight and has a remote push feature that helps me manage several main sites and subsites."

"The most valuable feature of this solution is centralized management."

"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."

"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."

"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."

"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."

"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."

"The stability has come a long way from what it was like when it started and now it's really good."

"They need to improve the automation features."

"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"

"The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated."

"The solution's UI is an area that requires improvement."

"The solution should have a customer label where we can label those servers or include those servers for specific customers."

"There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac."

"The cloud version should have option to add all the endpoints using the agent. Not only for Windows, but also the Linux version. There are some versions which are not compatible with SaaS Manager. So some customers do not want to use the latest version of Linux latest version of CentOS. Actually, CentOS is not available. But some are using and patch manager is compatible for some versions only, not older older versions. So there are some pros and cons that are referred to patch management."

"ManageEngine Patch Manager Plus needs to improve speed."

"The solution's initial setup is not straightforward, and we have to customize it with our relevant features."

"I find the user interface a little bit intimidating and not very appealing."

"The product is a great value."

"The cost is very reasonable compared to the competition."

"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."

"Its licensing for a year was nine grand. There was no additional fee."

"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""

"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."

"We are on the premium licensing, which is the one that has the API capability that we use."

"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."

"I rate the product price a three on a scale of one to ten, where one is low price and ten is high price."

"Our licensing fees are on a yearly basis, and the charge for support is extra."

"The price of this product is reasonable."

"Its price needs improvement."

"ManageEngine Patch Manager Plus is a little bit cheaper."

"The solution cost is around $5,000 per year."

"The pricing for ManageEngine Patch Manager Plus is on the moderate side."

"I rate the price of the product a five on a scale of one to ten, where one is cheap, and ten is expensive."