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Automic Automation vs Tidal by Redwood comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
No ranking in other categories
Tidal by Redwood
Ranking in Workload Automation
14th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Workload Automation category, the mindshare of Automic Automation is 8.1%, up from 6.5% compared to the previous year. The mindshare of Tidal by Redwood is 4.7%, up from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
Automic Automation8.1%
Tidal by Redwood4.7%
Other87.2%
Workload Automation
 

Featured Reviews

Peter Grundler - PeerSpot reviewer
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
Steve Mikula - PeerSpot reviewer
Very reliable processing engine, and scheduling is flawless—crucial elements in our financial transaction processing
Because we've been on it for 20 years, it's pretty easy for us to automate jobs with Tidal at this point. It has become second nature. It's pretty simplistic to set up and get going, although there are different levels of complexity you can have within the product. It depends on how simple you want to keep it. If you just keep it: Job A, Job B, Job C, Job D, that becomes pretty simple. But when you start integrating some complex calendars that use sub-calendars—and you can go three, four, or five deep to set up schedules—it becomes more complicated. The beauty of it is you can go as deep as you need to. We can get really complex or we can keep it simple. We have some use cases for both scenarios. The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring. We are a financial company, we move billions of dollars a day, and if we don't have our transactions processed in a timely manner we can be penalized and our clients can be penalized. It can have a serious financial impact.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Integration with most of the platforms that we have within the company's Windows, Linux, and Unix. Integrating these inside the automation agent for scheduling, backups, file transfer, and SAP jobs."
"The company can expand with this product. Every time I bring in new ideas for solutions, it is with this product."
"With the automation, we are able to provide background services. It is very economical and not possible to do manually."
"The very special feature that we use is the connection to ServiceNow."
"Automic Automation's integration with cloud platforms for enhancing operational efficiency is positive, as it has many supported endpoints for cloud applications out of the box."
"The workflow allows us to integrate multiple applications into one flow and come up with a business result."
"Both the stability and the scalability of Automic Workload Automation are great."
"A good piece of software is like a good referee. If it's doing good, you don't notice it. That's the good thing about Automic. We don't even notice that it's there a lot of the time. It's a very, very stable product."
"The Graphical Views feature is also very good for helping us to understand a job stream. It's great for providing a visual overview of the status of a workflow, especially the Critical Path view. That is one of our favorites."
"One of the most useful features is being able to set up a schedule and create dependencies. The calendar can kick off processes at certain times, based on dependencies that you specify, like time, or whether another process has finished. Dependencies are the most useful thing."
"The most valuable feature is the job scheduler, where you can schedule thousands of jobs to execute at specific times."
"I like the fact that I have control, and I am able to monitor. If there is an issue, I would be able to respond to any jobs that may fail. With any other scheduler that I know of, a lot of times, when I have a very complex script, if there is an issue in the middle of it, I have to let the whole process fail and then figure out a way to recover from it, whereas Tidal will stop the process, and I can resolve that issue. Once I resolve the issue, I can continue the process. This is very important for invoicing, accounts payable, accounts receivable, or any kind of financial reporting. It allows you to recover from an issue much more effectively than anything else that I have seen."
"Tidal Automation software provides real-time monitoring and alerts, allowing users to track job progress and identify potential issues before they cause delays or errors."
"We wouldn't be able to do many of the complex scheduling that we do today without it. For us, it is a mission-critical app. Because if it doesn't work or has a problem, then SAP doesn't function. It is that critical. So, it's an essential tool for us to manage and run SAP jobs."
"We have to run about 12,000 jobs every day and the majority of them need to be launched from our ERP, JD Edwards. The native compatibility of the Tidal platform with JD Edwards dovetails with our greatest need. It's directly connected to the heart of our IT system. We couldn't work without it."
"It's the most efficient tool in doing repetitive tasks and saves a lot of time with minimum possibility of error."
 

Cons

"It is very difficult to migrate. The release automation should be in one package."
"The frustration that we have probably had in the past is where CA tools run for a period of time, then they get deprecated, and you have to build a new one."
"The support has declined somewhat over the years due to various takeovers. It's not as personal as it used to be."
"We occasionally encounter bugs when applying new agent versions, patches, or updates to Automic."
"Our area with the CA solution for DR is not really concerning directly to Automic, but to all of the DevOps, a word which is something that everybody is trying to touch on today in their daily business. There is also some gap that's a little bit hard to understand or to implement because not all the organizations are the same. When you are adopting DevOps, you may need to be more flexible in your processes."
"In most of the packages available, it took time to study and gain knowledge of the features and resources due to poor documentation."
"I would like to see more stability in the product and have the transition between versions be more seamless."
"In terms of what can be improved, we are in Israel, so we work in Hebrew. Now they are starting to move it also from English to Hebrew and to support the language, but for us it has been very difficult because the Hebrew looks like gibberish. So there are language issues."
"The user interface is the place that needs the most work. If and when we find issues with the product, they are usually in that area. If I had to choose, that's where I'd want issues, as opposed to in the engine. But the UI is average. It's a little sluggish at times and there are some bugs in it."
"The solution needs more advanced reporting and data visualization capabilities to enable deeper analysis of job performance and trends."
"My complaint about their pricing model is that every year or every time technology changes or somebody has a new requirement, it usually means that I can schedule that with Tidal, but I would need another adapter. So, every time there is a change, I need a different adapter that I don't have. That's why it is harder to plan for Tidal growth because you have to buy a new adapter every time."
"Tidal Automation could be further integrated with other systems used in the operation of tidal energy systems, such as weather forecasting tools, energy management systems, or asset management software."
"For the most part, the drill-down and the logging are really good. But if we take an Informatica job, for example: We have the ability, and the operators have the ability, to actually drill down and see, at a session level, where the failure is. There is, unfortunately, no way to extract that into an actual output email or failure email. It's not that that information is not available, but extracting it into an email would be a nice-to-have."
"One thing I would like to see improved is that, currently, when an action is executed and finishes in Tidal, it's marked as either "success" or "failure." I would like more options that would flag a job according to multiple options, rather than just "good" or bad"... Tidal has told us that it's possible to do so through the product or with a workaround."
"It takes a lot of time to learn the product. I have admins and developers who are working on the products for the last three to four years and still don't know all the functionalities. Tidal has really great things about it, but people are focused on their day-to-day job and the solution is not intuitive."
"Some users have complained that the initial setup process is complicated and time-consuming, while others have suggested that the software could offer more freedom in customizing processes."
 

Pricing and Cost Advice

"We have received a lot of time and cost efficiencies from using the product."
"Pricing is a big issue for some of them because Broadcom changed the way of calculating the price. People have been their customers for the last five or ten years, but Broadcom decided to change the way of licensing by moving to the number of jobs runs and then they say that clients have to pay three million because they run one million jobs per day. The clients are quite surprised to see that the contract is not the same as before, and then they are afraid of paying more."
"We came to a very good deal, but it took us three years to finalize."
"It costs to scale. While, it is scalable, the add-ons are expensive."
"This solution is pretty well-priced."
"You do not need any humans to start jobs, so you can save a lot of money."
"It has helped us reduce costs."
"The pricing keeps going up, which is concerning."
"Our annual maintenance cost is competitive for what we have and what they do."
"Tidal is a low-cost tool and not expensive in comparison to other tools."
"Their pricing seems very fair. It is more than the other solutions, but the functionality and the support are very much there. You pay for the job scheduler, and then they have certain things that are built into it, such as the FTP processes. If you then want to do JD Edwards jobs, you need an adapter. If you want to do SQL jobs, there is another adapter. Similarly, if you want to do Oracle jobs, there is an adapter. It is like there is the base and then there are the adapters for the jobs that you want to do, but it seems that's also how they pay for each of those adapters and keep them up to date."
"Our licensing model for Tidal is on an annual basis. It is very good and works well for us. Tidal's licensing is very transparent and simple. It lets you know, for the amount you use, that's the price that you pay. So, we buy X number of licenses, and we know that this is where we are. I'm very happy with that. I saw the licensing modules on other platforms, and I didn't like them. Other companies and solutions would calculate the connections, adapters, and instances. I think that's the reason that BMC was pretty expensive: They just didn't understand what our needs are."
"The new prices that we've received seem reasonable and comparable to the marketplace."
"This solution is a bit expensive in the current world where everybody is trying to cut down on certain things."
"The licensing model's flexibility is awesome. The way it's licensed for us is that it's licensed per master and then per agent. We have an enterprise agreement, so we have unlimited agents, and we have it on 500 devices."
"BMC is really expensive. The other solutions are about the same price. I think Tidal is even cheaper than the others, such as CA, Stonebranch, and JAMS."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
16%
Computer Software Company
12%
Insurance Company
8%
Financial Services Firm
18%
Computer Software Company
10%
Manufacturing Company
9%
Insurance Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise66
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise6
Large Enterprise38
 

Questions from the Community

What do you like most about Automic Workload Automation?
It is easy to manage complex workloads and use electronic workflow automation.
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
The support and knowledge of incident management could be enhanced. There have been unresolved issues persisting for years, affecting customer satisfaction. Improvement is needed in both the respon...
What do you like most about Tidal Automation?
Tidal Automation by Redwood is a user-friendly solution.
What is your experience regarding pricing and costs for Tidal Automation?
The price is reasonable in terms of the product’s functionality.
What needs improvement with Tidal Automation?
Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training vi...
 

Also Known As

Automic Dollar Universe
Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler
 

Overview

 

Sample Customers

ING, Adidas, 84.51, ESB
Information Not Available
Find out what your peers are saying about Automic Automation vs. Tidal by Redwood and other solutions. Updated: July 2025.
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