We performed a comparison between Redwood Software - Workload Automation Edition and Tidal Automation based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Redwood Software - Workload Automation Edition is praised for its strong job definition capabilities, providing users with a wide range of options for constructing jobs. Tidal Automation is highly regarded for its exceptional job scheduling capabilities. Additionally, Tidal Automation offers a single pane of glass interface that makes it easier for users to manage and monitor workloads.
The users mentioned areas of improvement for Redwood including reporting features, monitoring and alert service, user interface, machine learning capabilities, and customer support. Tidal could benefit from improvements in the graphical user interface, pricing model, user interface intuitiveness, cloud/hybrid solution, reporting capabilities, and integration options.
Service and Support: Customers have generally positive experiences with Redwood Software's customer service, although there is potential for improvement. Tidal Automation's customer service receives high praise for being responsive, knowledgeable, and exceeding expectations. However, some customers mention that lower-priority items may occasionally be overlooked.
Ease of Deployment: The setup process for Redwood was difficult and took a lot of time, while Tidal Automation had a simple and straightforward setup. Redwood needed training for multiple teams and dealing with a decentralized structure, whereas Tidal only needed a few servers and a database. Redwood received mixed feedback on ease of understanding, while Tidal had useful documentation.
Pricing: Redwood Software has a higher setup cost compared to Tidal Automation. However, users find it worth the expense because of its valuable features and user framework. Redwood's pricing is notably lower than Control-M and UC4. Tidal Automation offers fair and predictable pricing, delivering good value in terms of functionality and support.
ROI: Redwood Software does not provide specific metrics on ROI. Tidal Automation has shown to bring cost savings, increased efficiency, and productivity for customers. Tidal Automation also offers reduced manual work, improved risk management, and integration capabilities.
Comparison Results: Redwood Software - Workload Automation Edition outperforms Tidal Automation. Redwood Software offers more advanced features, including robust job definition and building capabilities, error-handling capabilities, and integration with diverse systems.
"We can achieve anything that anything that we would like to do. In SAP, it's not generally possible with just with SAP. So we have solution manager as an option, but run by job."
"It is very easy and easy to use, and minimal supervision is required to run it."
"It's a very powerful tool. It has a lot of flexibility for how you can define jobs and build them. There are different ways in which you can construct jobs depending on your specific needs and requirements."
"Redwood is of value to our organization due to of its ease of use and the ability to automate and orchestrate any platform that we utilize today."
"This product is simple and easy to use."
"Error handling and the recovery feature ensure that my job processes are not stopped if any error occurs."
"It conjures simplicity from the depths of complexity, effortlessly shouldering burdensome workloads."
"In Redwood Automation, we can easily fetch the daily reports from the system as per the client's requirement and track the status of every job which is running, aborted, or canceled."
"It's easy to use and easy to administer, and it's very flexible."
"Tidal Automation’s most valuable feature is customization. It can work and connect with any app."
"We have to run about 12,000 jobs every day and the majority of them need to be launched from our ERP, JD Edwards. The native compatibility of the Tidal platform with JD Edwards dovetails with our greatest need. It's directly connected to the heart of our IT system. We couldn't work without it."
"Tidal Automation by Redwood is a user-friendly solution."
"The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring."
"We use the solution for cross-platform and cross-application workloads. That's one of the core reasons we chose it. It's one of a few things in the industry that can be used for cross-platform integration."
"Thinking of all the people involved in checking jobs on a daily basis, manually running jobs or auditing them through standalone tools, and trying to connect them. We have saved hundreds of hours weekly, which is substantial."
"By leveraging machine learning algorithms, Tidal Automation can use this data to optimize turbine settings and improve overall efficiency and performance."
"They should be made more cost-effective in comparison to similar software services."
"It lacks some of the common reporting features. I'm a bit surprised that there aren't some standard reports to be able to extract any data on usage. They've described to us that customers have different reporting needs, so they let them develop those, but reporting is a common need. It would be helpful to have it as part of the solution."
"The product could be better in terms of its monitoring and alert service."
"Due to the abundance of competing automation technologies available on the market, connectivity with any cloud platform can be improved."
"Enhancing the user interface would make it more appealing and accessible to a wide range of users."
"The reports are downloaded in .CAR file format, which makes it difficult to convert to an Excel file."
"Customer support should be enhanced so that we can automatically raise tickets and incidents in customer service."
"It has limited reporting features; some basic reporting features are missing."
"Tidal's adaptability and user-friendliness could be increased by integrating it with additional programmes and platforms."
"There are several improvement points that our team has provided to the vendor."
"I would like more involvement with the cloud."
"The biggest improvement they need to work on is doing better QA checks before they release new patches and service packs. We do find that you can't trust getting the new product right away, as they have to get some bug fixes out. They do tend to have some bugs in the first iteration."
"Initially, it is complicated to understand the functionalities as there is limited product documentation."
"The software's performance and scalability could be improved, particularly when dealing with large-scale workloads or complex business processes."
"We've had some quirky stuff happen on an occasional basis where a job does not take off. For example, a job we expected to be finished by 3:00 a.m. is sitting there and not executing when we come in in the morning. We have to go all the way back to the dependencies and then we can see that one of the dependencies has become unscheduled, for some reason. No changes were made to the schedule but this prerequisite job has, all of a sudden, become unscheduled. I have brought this up with Tidal's support but they have never had an answer for it."
"I don't know if Tidal wants to get into the business of monitoring long-running jobs, but that could be a feature for the future: a job launching and monitoring tool. Using Tidal for monitoring doesn't seem like a good fit, but if they could offer something that did that as an add-on or include it, it might be helpful."
Redwood RunMyJobs is ranked 3rd in Workload Automation with 30 reviews while Tidal by Redwood is ranked 2nd in Workload Automation with 37 reviews. Redwood RunMyJobs is rated 9.6, while Tidal by Redwood is rated 9.0. The top reviewer of Redwood RunMyJobs writes "Simple to use, increases CPU speed, and reduces the cost of machine time". On the other hand, the top reviewer of Tidal by Redwood writes "Great visibility with a single pane of glass and a low learning curve". Redwood RunMyJobs is most compared with Control-M, Stonebranch, AutoSys Workload Automation, Automic Workload Automation and ActiveBatch by Redwood, whereas Tidal by Redwood is most compared with Control-M, AutoSys Workload Automation, IBM Workload Automation, ActiveBatch by Redwood and Rocket Zeke. See our Redwood RunMyJobs vs. Tidal by Redwood report.
See our list of best Workload Automation vendors.
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