Atlassian Confluence vs OpenText Content Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Number of Reviews
100
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (2nd), Knowledge Management Software (1st)
OpenText Content Manager
Average Rating
7.6
Number of Reviews
21
Ranking in other categories
Enterprise Content Management (10th), File Archiving (5th), Document Management Software (5th)
 

Mindshare comparison

As of June 2024, in the Corporate Portals (Enterprise Information Portals) category, the mindshare of Atlassian Confluence is 12.1%, down from 23.5% compared to the previous year. The mindshare of OpenText Content Manager is 7.6%, up from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Corporate Portals (Enterprise Information Portals)
Unique Categories:
Enterprise Social Software
10.7%
Knowledge Management Software
17.6%
Enterprise Content Management
3.2%
File Archiving
4.2%
 

Featured Reviews

Dusanka Mladenovic - PeerSpot reviewer
Sep 6, 2022
Easy content writing and publishing with good integration
I use Confluence for project documentation and team collaboration With Confluence, everything is in one place, so it's easy to find documentation. This means we don't need to use other tools, like SharePoint. Confluence's best features are very easy content writing and publishing. It also has…
Giovanny-Buitrago - PeerSpot reviewer
Feb 22, 2024
A solution for managing content with low maintenance
The solution is for managing content where users want to keep and secure documents, with records management functionalities to streamline document workflows. It involves adding metadata to organize content and establishing connections between documents, facilitating efficient information…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I love the reports and the Confluence board."
"What's most valuable to me in Atlassian Confluence is that it allows the concurrent development of documentation. I also like how you can add comments offline and implement changes directly on the document."
"The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start."
"Atlassian Confluence's most valuable features are the ease in which you can use the tool, the flexibility in creating folder structures, receiving notifications in case others put remarks on the documents, and working together on documents."
"We have found limiting permissions and history very valuable."
"The integration's very good. You still have integration with lots of third party products, and it's very good."
"The initial setup is very easy."
"Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source."
"It has a robust search but has often been difficult for people to learn."
"The product can be integrated with different solutions."
"An advantage is integration with your IP directory."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
 

Cons

"When we import the data in Confluence from Word or any other document, the formatting is not correct."
"When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file."
"There could be an option to collaborate with other users while editing the documents."
"The scalability for larger companies could be improved."
"The way Atlassian Confluence handles tickets could be improved."
"It lacks ease of integration."
"I would like to see more macros provided by the company included in the license."
"We have to use other applications that make Atlassian Confluence more customized for what you want. They should improve by adding the ability to make more customizations."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The ease of use should be addressed."
"The stability of the solution is an area of concern where improvements can be made."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"The product could improve its scalability."
 

Pricing and Cost Advice

"When you purchase this solution you get some support."
"In my opinion, it's worth the investment"
"We pay $350 a month to use the solution."
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"Making integration with other tools easier would be beneficial."
"The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone."
"We have a site license for Atlassian Confluence and there are some limitations on external users."
"There is an annual license."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"The fees incurred are for the licensing and maintenance."
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Top Industries

By visitors reading reviews
Educational Organization
66%
Financial Services Firm
5%
Computer Software Company
5%
Manufacturing Company
4%
Government
21%
Computer Software Company
13%
Financial Services Firm
9%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone. I am not sure about the price of the product, but I know that the pricing-related information is...
What needs improvement with Atlassian Confluence?
I would say that Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective. There are some issues with the templa...
What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs. You will have to pay more...
What needs improvement with Micro Focus Content Manager?
Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolon...
 

Also Known As

Confluence
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
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