Try our new research platform with insights from 80,000+ expert users

Atlassian Confluence vs OpenText Content Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Atlassian Confluence centralizes knowledge, reduces onboarding time, and offers cost-effective advantages by enhancing information sharing and process management.
Sentiment score
6.2
OpenText Content Manager improves efficiency and security, though requires more support and integration compared to modern solutions.
 

Customer Service

Sentiment score
6.6
Atlassian Confluence support is responsive but seen as limited, with premium support and a strong online community aiding users.
Sentiment score
5.6
OpenText Content Manager support varies; users praise premium help but note deficiencies and complexity, especially after third-party involvement.
This team manages all queries and uses various plugins, such as Tempo for time tracking.
 

Scalability Issues

Sentiment score
7.3
Atlassian Confluence is praised for effective scalability, handling growth smoothly, though some cost and performance issues may arise.
Sentiment score
7.1
OpenText Content Manager is scalable but challenges arise with large deployments, suggesting planning and using cloud platforms for enhancement.
 

Stability Issues

Sentiment score
7.9
Atlassian Confluence is stable with rare issues, usually due to hardware, memory, or storage constraints, rated highly by users.
Sentiment score
6.2
OpenText Content Manager's stability is generally rated high, but integration and scalability issues affect some users' experiences.
 

Room For Improvement

Atlassian Confluence struggles with search, pricing, user interface, editing, integration, administrative roles, and reporting features needing improvement.
OpenText Content Manager needs enhancements in integration, usability, search, security, installation, pricing, and service responsiveness for better user experience.
The software does not currently have any kind of AI integration.
This chart used AI to offer users the option to create it based on the data.
 

Setup Cost

Atlassian Confluence's pricing varies by setup choice, user licensing, and plugins, with potential annual increases of 5-10%.
OpenText Content Manager's licensing is complex and expensive, but negotiation and customization are possible despite high ongoing costs.
It streamlines license management and renewal processes, which can otherwise lead to complications or lapses in access.
 

Valuable Features

Atlassian Confluence offers intuitive navigation, flexible collaboration, JIRA integration, and plugins, making it a versatile document management tool.
OpenText Content Manager offers efficient document management with strong search, customization, integration, security, and large-scale enterprise support.
This tool provides a single repository for interacting with the entire team.
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
105
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (1st)
OpenText Content Manager
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
Enterprise Content Management (6th), File Archiving (4th), Document Management Software (1st)
 

Mindshare comparison

Atlassian Confluence and OpenText Content Manager aren’t in the same category and serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 15.1%, down 18.2% compared to last year.
OpenText Content Manager, on the other hand, focuses on Enterprise Content Management, holds 4.9% mindshare, up 3.2% since last year.
Corporate Portals (Enterprise Information Portals)
Enterprise Content Management
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Maurice Riverso - PeerSpot reviewer
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
report
Use our free recommendation engine to learn which Corporate Portals (Enterprise Information Portals) solutions are best for your needs.
861,481 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
31%
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
8%
Government
18%
Financial Services Firm
10%
Computer Software Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, having a collaborative platform like this is advantageous. It streamlines license...
What needs improvement with Atlassian Confluence?
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a foru...
What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
 

Also Known As

Confluence
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Missouri State Courts
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: June 2025.
861,481 professionals have used our research since 2012.