Atlassian Confluence vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Number of Reviews
100
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (2nd), Knowledge Management Software (1st)
Microsoft 365 Business
Average Rating
8.4
Number of Reviews
240
Ranking in other categories
Mobile Device Management (MDM) (2nd), Content Collaboration Platforms (7th)
 

Featured Reviews

Cuneyt Gurses - PeerSpot reviewer
Sep 1, 2022
An easy-to-use and efficient tool for collaborating from anywhere
It is a collaboration tool. All of our company documentation is on Confluence. I am using its latest version. It is a cloud solution. Atlassian is the cloud provider It is very useful for companies that want to deploy their documents in a private cloud repository. Companies don't need to store…
Syed Fahad Anwar - PeerSpot reviewer
Mar 15, 2023
Can be accessed from anywhere and its fully configurable
We are using Microsoft Office and Teams for collaboration purposes, Microsoft Teams specifically helps us during the COVID phase, increasing productivity for both remote work and onsite work We see a productivity increase and a better collaboration platform. Instead of booking a meeting room for…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The trial stages, the ability to connect it to Jira, and the ability to export in PDF are all good capabilities."
"What I like the most is the Wiki software that comes with Atlassian Confluence."
"A simple tool for developers to write and record team decisions explaining the product that they are creating."
"This is a scalable solution that supports thousands of users."
"The search functionality is a really powerful feature."
"Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source."
"For me, the most valuable feature is its high performance. It's crucial for us in the bank, as we handle a massive number of transactions every day."
"The most valuable features are the ease of creating documentation, as well as charts."
"The solution is easy to expand to accomodate multiple users."
"My favorite feature is the collaboration."
"The interaction between different products is most valuable. I use Excel, Mail, Teams, and PowerPoint, not really much else."
"Since the pandemic hit us, it has helped a lot with the need to work remotely. We can share live files, work on the same document, we can live chat, and even create multiple channels within Teams where the files can be shared and worked on by specific users."
"The solution is quite stable. The performance is very good."
"I like that it is easy to transfer to different devices, such as a different laptop. Everything is cloud-based, which I appreciate."
"Office products such as Word, Excel, and PowerPoint are strong points of this solution."
"Microsoft 365 Business is available as a SaaS product."
 

Cons

"Some elements of the user interface could be more user-friendly, including embedding diagrams."
"The cost of the solution is too high."
"I would like Confluence to include the ability to draw flowcharts and diagrams."
"Space maintenance could be made a little more user-friendly."
"The dashboards should be improved."
"The scalability for larger companies could be improved."
"There is room for improvement in maybe the tree structure for articles. If you have a lot of articles, it becomes difficult to navigate."
"The solution is not very user-friendly."
"There is potential for it to offer even more features such as compliance reporting and device management."
"Some menu options are not as logical as you would think, and it can take time to figure out how to go about it."
"Their technical support could be faster. The admin portal, report generation, and other things could also be much simpler. We can't do columns adjustment at this time. The desktop app of Teams had lots of issues recently. The web version worked fine. We had to do a lot of things in terms of infrastructure and networking. It could have been better. It is quite new, so we got to bear and go with that, and then we'll see."
"The pricing and licensing format could be improved."
"Windows should be included with the solution since Microsoft is heading towards an SaaS-, cloud-based model."
"The downside of Microsoft 365 Business stems from the fact that it is a bit of a pricey product."
"It would be nice if we had the option to open a document even if it was created with another application."
"The solution's ability to scale could be improved."
 

Pricing and Cost Advice

"The issues I have with the pricing are in respect to the add-ons."
"For us, it's free to use. We don't pay any licensing."
"We have a site license for Atlassian Confluence and there are some limitations on external users."
"There is an annual license."
"We pay $350 a month to use the solution."
"I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high."
"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"Licenses are quite expensive"
"We pay for a corporation license."
"Compared to buying a license, it is much cheaper and a good buy."
"It is expensive. It should be cheaper, especially for companies and businesses. Licensing is on a yearly basis."
"It could be a little less expensive."
"We pay a monthly licensing fee."
"It has a subscription-based model, so we need to procure as many licenses as required as part of an enterprise agreement. It is a little bit expensive. It is definitely a bit more expensive than other solutions that are on-premises. It is also expensive as compared to the cloud-based solutions from other companies. However, when we look at the ease of use of the product and the adoption by the users, its cost can definitely be considered as comparable to other products. The features that we get in this solution are not available in solutions from its competitors."
"There is an annual license required for this solution. For a smaller organization, it could be expensive."
"Microsoft 365 Business could be cheaper."
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Top Industries

By visitors reading reviews
Educational Organization
67%
Financial Services Firm
5%
Computer Software Company
5%
Manufacturing Company
4%
Computer Software Company
13%
Government
7%
Manufacturing Company
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone. I am not sure about the price of the product, but I know that the pricing-related information is...
What needs improvement with Atlassian Confluence?
I would say that Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective. There are some issues with the templa...
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
My company places emphasis on the different licenses purchased. The company has P1 and P2 licenses from Microsoft. For certain tasks, you need a Microsoft license. There are additional costs attach...
What needs improvement with Microsoft 365 Business?
The solution's technical support team takes time to respond to users, making it an area of the tool's shortcomings where improvements are required.
 

Also Known As

Confluence
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Atlassian Confluence vs. Microsoft 365 Business and other solutions. Updated: March 2020.
787,779 professionals have used our research since 2012.