What is our primary use case?
My use case for Aruba ClearPass is that it's the best NAC solution.
What is most valuable?
The most valuable functions of Aruba ClearPass include self-service registration with an onboarding license and OnGuard for security to check system status. The solution allows onboarding for users and offers many additional capabilities.
Guest access management is particularly important for Aruba ClearPass. Users can implement self-registration for guest management. The system allows you to identify each device that has access, though this depends on multiple factors. The feature's implementation varies based on these different factors.
What needs improvement?
I cannot see any improvement in Aruba ClearPass as it has remained largely the same since its creation. It is based on Linux, and I think they must make it a fabric for all products, not only for Aruba ClearPass. It should be one integrated solution from the switching part, Aruba ClearPass part, and access point or wireless solution.
I am uncertain if they have integrated it with Central, but managing Aruba ClearPass through Central would be beneficial. I believe this is in HP's plan.
For how long have I used the solution?
I have been working with Aruba ClearPass for approximately seven years.
What was my experience with deployment of the solution?
The policy management capabilities of Aruba ClearPass can be complicated for normal users, but for experienced users, it is quite straightforward.
What do I think about the stability of the solution?
Regarding stability, Aruba ClearPass is the number one NAC solution I can rate. It is better than ICE and better than Forescout in my opinion.
What do I think about the scalability of the solution?
From my perspective as a presales professional, when designing Aruba ClearPass from the beginning, you must make space for scalability. The process is straightforward as you only need to add a license. Everything will be handled when you add new users because all configurations are deployed from the beginning.
How are customer service and support?
The customer service team is very good. When I encountered a problem with Aruba ClearPass, they sent an Indian support representative who was exceptionally experienced. I learned many things from him, as he was extraordinarily knowledgeable compared to other Aruba representatives I have worked with.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
ICE (Identity Services Engine) from Cisco is the main competitor in the market for Aruba ClearPass. While I haven't personally worked with ICE, based on NSS Labs reports and discussions with colleagues, Aruba ClearPass is preferred over ICE.
How was the initial setup?
Regarding on-premises deployment, there are two types: hardware server and VM. The hardware deployment is not simple and requires someone with significant experience. The person deploying should be at minimum a professional level, not someone junior, as the product involves many complex aspects.
What about the implementation team?
We are a partner for Aruba.
What other advice do I have?
Aruba ClearPass is very powerful when integrated with Palo Alto, resulting in enhanced security. The integration between Palo Alto and Aruba ClearPass is straightforward.
Their market share has grown significantly. While they initially had minimal market presence, they have increased their share across all Aruba products, not just one product.
On a scale of 1-10, I rate Aruba ClearPass a 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner