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reviewer1850967 - PeerSpot reviewer
Executive Director at Visual Anarchy
User
May 3, 2022
Excellent integrations, automations, and customization
Pros and Cons
  • "Creating super-smart to-do lists, intern management, and sales leads lists has been huge."
  • "All of the individual features, integrations, automations, and customization makes it amazing."
  • "As far as I know, when I make a new entry on a Board, and I'm putting in the first piece of information, you can't just hit return or tab to the next element."
  • "As far as I know, when I make a new entry on a Board, and I'm putting in the first piece of information, you can't just hit return or tab to the next element."

What is our primary use case?

Monday.com is my main organizer for all my video production projects, film distribution projects, future project research, and brainstorming sandboxes. I sometimes use it for social media management as well. It's great for intern management and task liability/tracking.   

I'm also currently using it to review an opening animation for a TV series I'm directing/editing. It's great due to the fact that the Illustrator and I can comment on individual shots and portions of the sequence all separately but under one umbrella as well. It would be a nightmare doing it via email and such.

How has it helped my organization?

I first got it to keep track of the equivalent of sales leads, which in the film distribution world was keeping track of each company, org, person, etc. who wanted to purchase a group/community screening. Tracking what point in the process we were, keeping track of each step of communication via email ports, facilitating what stage in the process, etc. 

Now, it's expanded 5X in other areas. 

Integration with things like Gmail makes tracking leads of possible screening organizations and our communications so much more streamlined.

What is most valuable?

Creating super-smart to-do lists, intern management, and sales leads lists has been huge. Organizing all the brainstorming and pre-production aspects of a proposed or actual new project, web design stuff for my nonprofit, and film festival entrances (the list goes on) is easy. All of the individual features, integrations, automations, and customization makes it amazing. It also helps keep things organized much better for my team members as well across a variety of different production-related tasks.

What needs improvement?

The only thing I'd adjust is this little tiny user interface thing. And that's if I'm being super nitpicky. As far as I know, when I make a new entry on a Board, and I'm putting in the first piece of information, you can't just hit return or tab to the next element. It clicks off on the screen somewhere and clicks back. i.e. Enter Name, but then you finish, and if the next option is Status of Conversation you have to click off and then click it to edit it. 

Buyer's Guide
monday.com
April 2026
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
892,943 professionals have used our research since 2012.

For how long have I used the solution?

I've been using the solution for two years and running!

What do I think about the stability of the solution?

I've never had any technical issues whatsoever.

What do I think about the scalability of the solution?

It scales as broadly as needed.

How are customer service and support?

I haven't needed much experience with support, however, when I do need them, it's timely.

Which solution did I use previously and why did I switch?

I tried Asana and didn't like it. I use Google Drive for a lot of things (storage of video, image assets, and file management), however, there was a gap missing that Monday makes a lot easier.

How was the initial setup?

They have a library of training videos and offer free phone/web consultations, as well as webinars. That's plenty for me.

What about the implementation team?

I set it up in-house.

What's my experience with pricing, setup cost, and licensing?

I'd advise others to look at the options and see what works for you. That's personal to your projects, budget, etc.

Which other solutions did I evaluate?

I looked into Asana. I tried one other one, however, I can't remember which. I have some other tools I integrate with it like Hootsuite and Squarespace.

What other advice do I have?

I'm not sure what I'd do without Monday.com at this point.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850982 - PeerSpot reviewer
Developer at Goram & Vincent
User
May 3, 2022
Great tasks management easy to organize projects, and consolidates information well
Pros and Cons
  • "I really enjoy all the additional columns you can add to your Monday pulses to cater to what information you need."
  • "The main improvement Monday has provided is keeping all of the tasks across our boards organized and up to date."
  • "I would enjoy my own personal board on Monday that only I can see."
  • "I've had problems over the year where Monday has gone offline and wouldn't load, or wouldn't let me upload images to my pulses."

What is our primary use case?

I work as a website developer. That includes client-based work. Monday makes it easier for a client-facing team to get information from the client and put it somewhere we can all see it. 

It's then easy for them to assign me to a task where I can provide constant updates to the client's team on the progress of the task. I can also use it for scoping out new website builds, laying out each task I'd need to complete for the overall project, and providing time estimates for each individual task I've created. 

How has it helped my organization?

The main improvement Monday has provided is keeping all of the tasks across our boards organized and up to date. By using Monday I can easily see what work needs to be completed still, what work still needs a time estimate and what work needs feedback on it.

It allows our organization to easily keep all information about a single task in one place, and allows us to easily bring in other team members where necessary who can see a full history of the ongoing task so they are fully up to date on it's progress.

What is most valuable?

I really enjoy all the additional columns you can add to your Monday pulses to cater to what information you need. For example, in my line of work, I do a lot of time scoping and estimating how long a job will take me. By using a column to put in estimates it's easily visible and speeds up my workflow when scoping out loads of tasks for a new project. 

I also like how easy it is to assign different people to the pulses. It allows me to easily look at a board and spot my profile icon to know which pulses I should be looking at. 

What needs improvement?

I would enjoy my own personal board on Monday that only I can see. This board could then populate with all the tasks I've been assigned across every board on Monday so that it's all in one place and I'm not constantly switching between different boards for all my assigned tasks. 

I'd also love improvements to the notification and inbox section of Monday, as I find if my notifications or inbox ever start to fill up from lots of tagging there's no easy solution to mass clear these and I instead have to individually click through each one. 

For how long have I used the solution?

I've used the solution for one year.

What do I think about the stability of the solution?

I've had problems over the year where Monday has gone offline and wouldn't load, or wouldn't let me upload images to my pulses. 

What do I think about the scalability of the solution?

It's really good for my line of work where you have many different clients. It allows us to split them into their own boards and stay organized. 

How are customer service and support?

I've never had to contact customer service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This was the only platform I've used.

How was the initial setup?

The initial setup is straightforward. 

What about the implementation team?

I'm not sure if an outside vendor was used. 

What was our ROI?

I'm unsure of my ROI. 

What's my experience with pricing, setup cost, and licensing?

This isn't something I directly deal with.

Which other solutions did I evaluate?

This was the platform my company chose.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
monday.com
April 2026
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
892,943 professionals have used our research since 2012.
reviewer1850976 - PeerSpot reviewer
Programme Delivery Manager at CLT International
User
May 3, 2022
Easy to work with, visually appealing, and helps track workloads
Pros and Cons
  • "Being able to duplicate boards from sitting to sitting and also being able to upload .csv files for tasks is great."
  • "Monday.com has enabled the department to create boards that help keep the tasks for each sitting and each course in one place and on track."
  • "They should make it possible in the inbox to select all inbox updates and mark them as read."
  • "They should make it possible in the inbox to select all inbox updates and mark them as read."

What is our primary use case?

The solution is used for managing tasks for educational courses to ensure the delivery of the courses for course delivery and examinations. This includes updating course materials, preparing exam papers, and keeping track of academic malpractice schedules. 

It's also used for giving time-frames for working on course manuals and preparing these with authors and design services to ensure these a prepared annually ready for the beginning of a sitting.

Courses in general have a lot of information held within a board so that each sitting is monitored. 

Boards are also used for other company projects to help keep track of tasks and work collaboratively with other teams. 

How has it helped my organization?

Monday.com has enabled the department to create boards that help keep the tasks for each sitting and each course in one place and on track. Tasks can be allocated and it makes inter-department co-operation much easier for projects. Adding in comments and tagging them means they will receive your note. 

Managers can keep track of people's workload and support or split tasks within the team to ensure that work is balanced. 

It is visually a really nice platform compared to some other project management tools, which makes it much easier to work with.  

What is most valuable?

Being able to see 'my work' at a glance in the "My Work" section allows me to see what tasks are coming up and which ones are in progress. 

Being able to duplicate boards from sitting to sitting and also being able to upload .csv files for tasks is great. 

Creating a baseline so I can see when tasks in a project should have been completed as opposed to when they are completed helps a lot. This allows me to see where delays occur in the project and change the amount of time given to reflect more accurately the realistic time frame of each task for next time. 

The Gantt chart also gives a really good visual guide to the workload at different points in the project. 

What needs improvement?

For tasks that have a time frame, they should make it optional as to when they appear in 'My work' - as in, not just the end date of the timeframe. I'd also like to see the beginning. 

When duplicating boards it would be useful if Moday.com could have the option to auto-populate the dates for the following year, as education courses run in cycles, with dates for tasks due being quite similar, year on year. This would then just leave a few date tweaks rather than having to change all the dates for each of the tasks. 

They should make it possible in the inbox to select all inbox updates and mark them as read. 

For how long have I used the solution?

I've used the product for over a year.

What do I think about the stability of the solution?

The solution has not let us down. It's stable. 

What do I think about the scalability of the solution?

This is a very scalable solution.

How are customer service and support?

Customer service and support are very responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use a different product beforehand.

How was the initial setup?

The initial setup is straightforward yet time-consuming.

What about the implementation team?

The solution was implemented in-house

What's my experience with pricing, setup cost, and licensing?

The solution offers very good value for money.

Which other solutions did I evaluate?

I did not look into other options.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1851000 - PeerSpot reviewer
Programme Delivery Team Manager at CLT International
User
May 3, 2022
Great layout options, excellent project management capabilities, and a helpful deadline feature
Pros and Cons
  • "Using the deadline feature to manage priorities has been the most valuable."
  • "Monday.com provides a holistic oversight of all the activity required to complete a project from start to finish."
  • "The ability to implement a timetabling functionality would be really useful for an education provider."
  • "The ability to implement a timetabling functionality would be really useful for an education provider."

What is our primary use case?

As a provider of professional education, Monday.com is used within our environment to manage a program lifecycle, assign tasks to individuals, and manage the delivery of our products end-to-end. We use it for tracking workflow from individual programs, informing managers of capacity and availability within a team, and making live requests using the 'form' functionality for website changes (by way of example). 

Monday.com provides a holistic oversight of all the activity required to complete a project from start to finish.

How has it helped my organization?

Used as a project management tool, our business is able to utilize the clear visual display provided by Monday.com to manage workloads, allocate tasks, and have a greater oversight of tasks within each program. 

The ability to change the layout of each project to the form of a Gantt chart, kanban, table, and more allows for more accessibility within the same programme. Users are able to choose a view that they find most beneficial, without having an impact on the content visible for managers within the business.

What is most valuable?

Using the deadline feature to manage priorities has been the most valuable. Having a visual representation of the week and month ahead in the 'My work' category allows for improved organization and workflow planning. Being able to tag other colleagues to support with tasks and allocate jobs when members of the team are taking annual leave has also proved incredibly helpful. The tagged member of staff knows what the job required of them is, has a deadline allocated, and is able to receive further information using the comment feature - it saves lengthy handover documentation.

What needs improvement?

The ability to implement a timetabling functionality would be really useful for an education provider. Currently, dashboards can only be created with a small number of boards (20 I believe) which can limit the amount of information to view across multiple boards. We can implement more programs within one board, however, this is not always useful when programs need to be archived each sitting. 

Easier reporting functionality or more regular training in this area would also be of great value to the business.

For how long have I used the solution?

I've been using the solution for one year.

How was the initial setup?

The solution's setup was straightforward and easy to navigate.

Which other solutions did I evaluate?

We also looked into:

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1847700 - PeerSpot reviewer
Marketing Associate at OOMPH
User
May 3, 2022
Great automation, removes repetitive task work, and good drag and drop functionality
Pros and Cons
  • "Automation is by far the most valuable tool ever."
  • "By automating things I save enough time to make Monday.com worth every dollar without accounting for the rest of the features."
  • "We need to have conversations within the platform."
  • "We need to have conversations within the platform."

What is our primary use case?

Monday.com is used in multiple areas, from being a CRM that I use for influencers, reaching out to new ones, and keeping in touch with long-term influencers. It's also a great to-do list for all my tasks.

It's used for content calendars and approvals. It's easy to leave specific comments on specific posts and how to change them. This way there is no need to go back and forth on chat.

How has it helped my organization?

Monday.com allows me to get rid of all the mundane repetitive tasks on the daily. Things like writing a whole new email to an influencer even though I only need to change parts of it. I can use Monday.com to create a customizable email template and send it to as many influencers and as much customizability as I require.

It's also great for keeping track of tasks. Having 20-30-40 tasks and keeping track of all is not easy, the easy drag and drop on Monday allows me to prioritize and work on tasks as needed.

What is most valuable?

Automation is by far the most valuable tool ever. By automating things I save enough time to make Monday.com worth every dollar without accounting for the rest of the features.

As mentioned earlier, I've almost fully automated every repetitive task that I needed to work on day in and day out. By doing this, I've freed up my time and brain to work on tasks that actually make a difference. I like the notifications, file sharing, and most recently, the mirroring and linking of multiple boards.

What needs improvement?

I love the email automation and it's great, however, there is something that is still missing. We need to have conversations within the platform. If it's possible to filter certain emails and bring them all into one Monday.com task and have a full conversation with that person through Monday, that would be ideal. It would save me hours of time trying to find old emails, referencing them, and getting information out of them.

I'd like Google Drive integration where I don't have to leave Monday.com to look and search on my drive. Quickly linking to files, creating new folders, etc. would be fantastic

For how long have I used the solution?

I've used this product now for two years. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850979 - PeerSpot reviewer
Principal CEO at Ark Studios LATAM
User
May 3, 2022
Great time tracking with customizable status labels and high availability
Pros and Cons
  • "The formula feature is amazing."
  • "Our reputation is increasingly growing thanks to free partner access that gives our clients greater visibility of progress while growing your confidence in our work."
  • "It helped us a lot in content management issues for TikTok and YouTube, however, it would be good to have an integration for each social network to get all the data within a single platform."
  • "Technical support could be better with live chat functionality."

What is our primary use case?

We use Monday.com for the administration of a marketing agency including clients, taxes, archives, integrations, ROI, and clasification of works. The best feature we use a lot is the sub elements for subdividing the work. It helps us to be more specific in our activities and that makes it so that the clients can audit our work. Our reputation is increasingly growing thanks to free partner access that gives our clients greater visibility of progress while growing your confidence in our work.

How has it helped my organization?

The organization has improved a lot thanks to Monday. This is due to all the functions it has. Information leaks have been avoided and there are better results in proper monitoring of the activities carried out real-time monitoring of staff, and complete records of conversations including suggested changes in the graphic design department. 

In addition, thanks to its customizable structure, we have been able to concentrate much of our business within the app, making it easier to manage from anywhere and with all the people we need.

What is most valuable?

The most valuable functions for the agency are:

  • Time tracking
  • Customizable status labels
  • Last modification made by a user

The formula feature is amazing.

The biggest benefit has been that it facilitates the work of our designers and all staff members and thanks to its integrations, we no longer have to leave the application much. 

The security is great and vulnerabilities do not exist in the entire app. 

We love the high availability.

What needs improvement?

It helped us a lot in content management issues for TikTok and YouTube, however, it would be good to have an integration for each social network to get all the data within a single platform. The work analysis could be automated. It would be much more efficient and profitable for all professional content creators and the popularity of the application would rise to 400%.

For how long have I used the solution?

I've been using the solution for more than a year.

What do I think about the stability of the solution?

The solution is super stable and the dependability is 100%.

What do I think about the scalability of the solution?

It's honestly the best application.

How are customer service and support?

Technical support could be better with live chat functionality.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We didn't use any solution previously.

How was the initial setup?

It was super easy to set up the account.

What about the implementation team?

I have implemented it personally as the CEO.

What was our ROI?

Our ROI is 50% and growing.

What's my experience with pricing, setup cost, and licensing?

The product is a good investment if efficiency and improvement is what you are looking for in your company.

Which other solutions did I evaluate?

There isn't something that is similar to Monday.com.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Designer & Studio Manager at Root Fifty-Two
User
May 2, 2022
Great for organization and communication with helpful tagging capabilities
Pros and Cons
  • "Monday.com has allowed us to organize our workload in a much more efficient way."
  • "Monday.com has allowed us to organize our workload in a much more efficient way."
  • "The biggest thing missing that would be beneficial to us is a time tracking app."
  • "The biggest thing missing that would be beneficial to us is a time tracking app."

What is our primary use case?

We are a design and marketing company and have grown from one freelance designer to a team of ten people. As we have expanded the team, we needed a platform to put all job requests which allows us to allocate each job to a specific team member. I believe we started using this just before lockdown. 

We had previously used a system called Redbooth however we needed something a bit more sofisticated. The main use of this was so we can see all jobs at a glance and also mark them with a status as to where they're up to, and when they're complete. 

How has it helped my organization?

Monday.com has allowed us to organize our workload in a much more efficient way. 

We can communicate better within the team, especially throughout lockdown and when some of the team are working from home. 

We have also been able to give access to clients at time which has been useful, to keep them up to date without having to send emails. 

We can now allocate jobs to multiple team members and they can communicate the progress within the job notes and status. It has really helped us to manage our ongoing work.

What is most valuable?

Monday.com has allowed us to list all our jobs on different client boards, and organize our workload as a team and as individuals. Throughout lockdown, this was especially useful, as we could use Monday.com to communicate and leave notes about each job. The automation options are also very useful as once a job is complete, it can be moved to the bottom of the board, into a different group. Being able to tag multiple people onto one job is also beneficial too us, as we often have two to three members of the team working on one project.

What needs improvement?

The biggest thing missing that would be beneficial to us is a time tracking app.

We currently use Toggl daily to track all our client time. We would much prefer this function to be within Monday.com so that we can manage all our jobs and time within the same platform. 

It would also help if we could see all jobs under one user's name within a calendar format. I know this is something you offer but at the moment we don't find it very clear. Also, when a user's name is searched, all jobs they are to show, however, this includes completed jobs that we don't think should appear.

For how long have I used the solution?

I've used the solution for two to three years.

How are customer service and support?

Technical support is very good. It's quick and helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to use Redbooth. We wanted something with more features.

How was the initial setup?

One of our developers set up the functions on each board and found it easy.

What's my experience with pricing, setup cost, and licensing?

We have suggested Monday.com to clients, however, we haven't spoken about pricing.

Which other solutions did I evaluate?

The evaluation of other options wasn't something that I was involved with.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850661 - PeerSpot reviewer
Marketing Director at BAYA SAS
User
May 2, 2022
Perfect automation, helpful technical support, and easy to deploy
Pros and Cons
  • "Board templates are really good when you have recurring projects."
  • "Monday helped us scale easily, understand bottlenecks, and plan accordingly."
  • "The dependencies and Gantt chart could be better."
  • "The dependencies and Gantt chart could be better."

What is our primary use case?

We use the product for internal project management for every department in the business: marketing, product launches, finance, logistics etc. 

We also invite our external agencies to internal projects like SEO, Ads and Press.  

How has it helped my organization?

We are a small full remote team. As we grew, the complexity of projects grew as well as the number of projects. Monday helped us scale easily, understand bottlenecks, and plan accordingly. It's also been a life saver as I don't need to remember anything. It's all on Monday! We've totally moved away from emails. 

It gives managers a clear view on how projets are moving forward and they are able to give support where needed without having to constantly follow-up.  

What is most valuable?

Board templates are really good when you have recurring projects. 

Automations are perfect to save time and remind people of various tasks. 

Overall the product is really good and can adapt to any team with specific columns for each board. 

"My Work" gives you a great view of all the tasks that are due and upcoming.

What needs improvement?

The dependencies and Gantt chart could be better. I would love it to have personal views with hidden columns per board. Sometimes it can get quite overwhelming. 

I'm not a big fan of the new left panel organization by workspace. Maybe this is due to the fact that we are in a small business. 

We'd like to send emails via Monday. Ideally, being able to cc Monday tasks from our mail account could be better. (ie. sending attachments, being able to cc the task with people not in Monday (they received an error message when replying).  

I'd love it if their could be feature to plan for work time for a task (not a timeline as it shows in your "My Work" view)

For how long have I used the solution?

We've used the solution for three years.

What do I think about the stability of the solution?

Stability is pretty good. Every now and then server is down. 

What do I think about the scalability of the solution?

The scalability is very good although it would be great to have more onboarding videos. 

How are customer service and support?

Technical support is super helpful and very fast to respond.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use solutions.

How was the initial setup?

The initial setup is super straightforward. We imported our Excel files.

What about the implementation team?

We handled the setup in-house.

What was our ROI?

The ROI has been very good.

Which other solutions did I evaluate?

We looked into Asana, Trello, and Notion.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.