monday.com Reviews

We use monday.com for recruiting new staff and scheduling tasks that need to be done on a timely basis. Before implementing monday.com, we had to email every new applicant, so some would fall through the cracks. Now each applicant gets added to the recruitment pipeline on monday.com.

We use monday.com to assign staff members to various tasks in the hiring process and go through the steps in a quick and orderly fashion. 

This solution keeps us on task and organized. We can keep all the applicants for the different positions in one place and schedule interviews. Monday.com tracks everyone involved in the process and our progress recruiting new staff. We keep all of their information in one spot and share it with the team members that need to stay in the loop.

Monday.com sends email notifications to keep us all on task. I love the email reminders asking me where I am with the assigned task and if I need some help. I have used this to get things done on time, and it also encourages me to acknowledge when I need some help because I have not been able to complete the task.

I can set interviews and move applicants around to different created buckets. For example, I can make a bucket for applicants being considered for various positions and tag our HR staff to ask them to do the onboarding.

When we moved offices, we used Monday.com to keep us on task, and everyone was given job duties to support the process. I liked how we could set deadlines for everything that needed to get done during the move. Monday.com serves as a live document, so we can see in real-time when things get done. Specific tasks needed to be finished before we moved on to the next, and we would send emails to ensure everything was completed on deadline.

We've been using monday.com for about five or six months.

I have not contacted customer service yet, but when we asked questions at the webinars, we always got the answers.

Positive

My director handled the installation. He is incredibly knowledgeable of the product and what it can do.

I don't know what monday.com costs precisely, but I'm told it is fairly priced.

I rate Monday.com 10 out of 10. My advice is to take advantage of the webinar training. It's helpful. 

We use it to run our back office as well as manage tasks, team communications, and processes. 

We are a fully remote company. We do utility billing and must keep track of several metrics and data points that change each month so we needed a way to keep them all in a place where we could share with our entire team, keep logs, see activity, share tasks, and have insight into what the entire company was doing. Monday helps us tremendously with this. 

We love it. It has really made a difference for us and we are happy with it.

We have seen a significant increase in efficiency. We used to manage everything on Google Docs and spreadsheets and have since begun converting all of those to Monday.com boards which are much smarter and more well integrated. 

We like how much we can automate and customize the automation to suit our needs. We want to "dummy-proof" our tools and processes as much as possible and Monday.com's automation and customization allows us to do that. The dashboards are great to see an aggregated overview of what is going on.

The entire product is valuable. You can do nearly anything with it given how much flexibility is in the ability to customize for your use case. We really like the dashboards, automation, and spreadsheets. 

The function item on the table view is great to leverage smart calculations and is easy to program. The different views available and the ability to save filters and views really help so that each team member can limit what information they see to only things that are meant for them. 

It's great. It really helps with flexibility.

It would be great to have better email integration so that you could have all of your inboxes consolidated there. Right now, my email account is the only other page I have open most of the time. It would be great to consolidate further.

Also, we need a better place to aggregate all of our tasks. You can in the "My Work" section, however, you are limited to what data is shown there. It would be really great if you had more columns to include any data from any board so you could do all of your work from there instead of going to each board separately.

I've been using the solution for about six months.

It has been very stable so far.

The solution is very scalable and customizable.

Support is very responsive and helpful.

Positive

We used Google Suite. It was not efficient enough.

It's pretty user-friendly and easy to configure. However, there are a lot of features so its best to get help to know the best way to set your system up. Due to the amount of customization available, its nice to have an expert assess your use case so they can tell you the most efficient way to accomplish your goal. 

We handled the setup in-house.

It's hard to say what the ROI is, however, it has greatly reduced mistakes that would have cost us thousands at the least.

I would definitely reccomend trying to get an onboarding specialist to help you set it up if you have a complicated workflow.

We looked at Teamwork and Asana. Monday was more user friendly.

The primary use case is for task management and clearly communicating ongoing and planned projects to colleagues across different teams within different geographies. 

I work in the marketing department of a global tech company, which is rather matrixed, so clear communication of current and planned projects helps myself and others to clearly understand where synergies might exist. 

I also use the platform to communicate requests to other internal teams, such as creative and design, and to keep track of the progress of my requests.

I am able to keep much better track of all current projects and each aspect of individual projects, which has helped to make team meetings a breeze. Everyone is clear on which tasks they are responsible for and I am able to review our Monday's board before each meeting to develop an agenda of problems to solve and updates to discuss. 

Organization, in general, has been greatly improved and it has had a marked improvement in communication also, cutting down on wasted time during meetings and making life a little easier for everyone.

I like the ability to connect boards. If I make an update to my board to mark a project as complete or content as live, my colleagues in the social team then know that this piece of content is now live and our community manager can begin to interact with comments. This is so useful as it helps to remove any unnecessary emailing/messaging. 

I also like the general layout and the ability to color-code projects/tasks. It provides an incredibly clear and user-friendly format. The ability to expand/contract tasks, edit labels and edit the ordering of projects are also incredibly useful features.

Email notifications from Monday.com can sometimes not lead to the relevant update I am being notified about. When this happens, I then need to review the email to understand which board the update has come from and then manually find the board with the update I need to address within Monday.com. If the email led me to the specific board, then it'd be a much easier experience and require less of an investment of time.In my opinion, this aspect of the user experience should definitely be addressed within the next release of the platform.

I've used the solution for one year. 

Overall, the solution is fairly stable and will likely continue to be a major part of the company I work for. It will be interesting to see further features/abilities added.

I have not yet engaged customer service and support.

Neutral

I previously used Trello. I switched as my new company already used Monday.com.

I am not involved in procurement. I am simply a user.

I like the product and am looking forward to using it more.

The product is used for production management in 3D animation - rigging. It's used for sharing news from the industry. We have production coordinators, riggers, and often modelers and texture artists on board. We are considering including clients too. 

It is useful to follow our deadlines and team allocation and to communicate quickly. 

Over the last three years, we did not consider any other solution since the price and value simply fit. Monday.com also offers interesting options to upgrade and use external tools. We also plan to connect it with our e-shop and add more automation.

It's been a game-changer. It is easy to use and our processes are much better organized and reviewed. 

Everyone is immediately informed about updates either via a web browser or a mobile app. We like the tag person/everyone on board/everyone on item options. 

It saves us tons of emails and clutter and lost communication. All information can be searched and found quickly - the Search option is great. 

Inviting and adding new members is easy, and we also like Guest mode for short term often external artists. 

Also, Monday.com is always quick to learn and offers intuitive UI.

We really appreciate task assignment features with deadlines and also project boards which are easy to manage. 

The visibility into who has seen the post and how (browser, app) is great. For admins, there is a very easy UI to manage the account and users. We have great search functionality based on filters (Active, Member, Guest etc.). How it affects the account cost is great for cost control. 

We also like Subtasks which keep everything more contained and tidy. 

A great feature is the ability to connect external apps. This greatly expands the spectrum of integration of Monday.com within specific uses.

We'd like an optional project header image. This would help us to get oriented on what the project is about. The image can say much more than words very fast. 

Expanding the analysis to contain all boards in a specific folder without having to add them manually would be ideal. 

The same analysis but for all Members, optionally guests, to see their activity, capacity, performance meeting deadlines or their cost-effectiveness (Time / Cost) would be great. This would help us to evaluate team and company performance and make better management decisions. 

We would welcome support for Quicktime video formats being able to play in the Posts (pulses).

I've used the solution for three years.

We always can access the data from boards. There have only been a couple of times when Monday.com was down. Overall, it's reliable and stable.

MORE INFO (added 6th may 2022):
We could not access Monday.com server - but this happened maybe 3 times during 3 years. Maybe some maintance.

The scalability is very good.

Support is great. It is fast and very friendly.

Positive

We used TeamGantt in 2018. It was not so intuitive and did not offer so many features. Monday.com seemed much more fun to use and easy to get started. I saw a youtube ad for Monday.com that looked fun and it was easy to test it. It matched my idea of what team management should look like, so we switched and used it until now.

The initial setup is very easy and intuitive.

We installed and learned Monday.com ourselves; there are many tutorials online.

We've seen 100% ROI.

I'd advise new users to start with a basic license and see if that's enough or some features would be worth updgrading. It is really cool how Monday.com shows more possibilities in upgraded versions.

We thought about Trello and Asana, however, I first tried Monday.com due to all of the commercials running on youtube.

In our advertising agency, we use Monday to collaborate, schedule tasks, share items, and coordinate among the team. 

It's a solid solution that allows us to create a more streamlined workflow and connect in an organized way with clients. 

With Monday.com we're also able to share deliverables and get them reviewed or approved by clients keeping everything in the same place. 

The software is used also to coordinate among Collaborating Professionals that can have access to specific boards and have tasks assigned there.

The Monday.com software solution has improved our ability to get things done in an organized and streamlined way. 

Every task can be set, scheduled, and assigned with easy access. The UI is simple but at the same time strong enough to provide ease of use with many levels of detail that can be added progressively.

The Monday.com software also improved our ability to connect with clients in a very organized and detailed way: clients can leave comments on topics and change task status, those aspects together with the notification system combine into a great solution.

The notification system is well done. 

The UI is very easy to use and improves progressively. 

The templates provided also are a great resource. The items are well displayed in many kinds of display resolutions which can vary from ultra-wide screens to 13" notebooks. The really impressive and most valuable aspect of the Monday.com software is the fact that it simply works. From past experience with other similar software that used to be fully packed with as many features as possible, with Monday.com you can create really tailor-made working boards.

There aren't so many areas in which the software from Monday.com could improve. 

The solution could use a more streamlined Google Calendar integration. 

The ability to preview Google Drive links that are strictly connected to images, videos, or text files could be a huge improvement for those who work with a collaboration between the two software solutions. 

Also, the ability to match with the Google calendar from teammates with task assignments with visual alerts could be a great addition.

I've used the solution for two years.

The stability is rock solid.

The solution offers great scalability.

We didn't need any help from support yet.

Positive

We did use Asana, however, it had a heavy interface.

The solution is easy to set up.

We did an in-house implementation.

We have seen ROI in terms of customer satisfaction.

You can grow at your own pace. The software is great, however, it costs accordingly.

We looked into Trello, however, it was not as deeply organized as Monday.com.

I use it for my daily to-do list. I can keep myself organized by what is on deadline and reassign deadlines easily if I prefer to postpone a project. My personal board allows me the freedom of creating my own columns and settings so I can monitor my work, progress, and deadlines.

The marketing team uses the boards to stay aligned with tasks and focus on priorities based on due dates. I also like being able to assign tasks needed from other team members and able to follow up with notes, and uploading valuable information into the files tab to refer to later.

I loved using this product as soon as it was introduced to my team. It was exactly what I needed to keep me organized, task-focused, and deadline-driven.

Now, finally, the whole team is on board (really on the board) and now we are so effective and efficient as a team. We can easily sort projects by deadlines, subdivisions, people assigned to them, and more. We can attach documents, research, and notes to an individual task, so all team members can review the steps taken or needed to complete their own assigned tasks.

The newest feature of "My Work" is my favorite. It allows me to now see every task that is mine or that I've been tagged on. This allows me to quickly see what my day or week is going to look like based on my task list. 

I also love the sorting features of columns; especially on a shared board. This allows me to sort and see my own interests and determine what needs to be accomplished.

I also appreciate the feature of uploading important files and sharing updates in the line items so that we can have documentation to prove our work.

I've been using Monday.com for over two years and nothing major comes to mind. New features are implemented all the time, which I find super helpful, however, are items I wouldn't have thought of on my own. 

I do find the emails too frequent and notifications or inbox for things that aren't tagged for me inconvenient and occasionally confusing. The links to the line item they reference don't always work and it's hard to understand how to clear them as new notifications. Sometimes it takes several times of clearing them or logging into Monday.com the next time for them to disappear. 

I've used the solution for over two years.

I've been using the solution for over two years and haven't had any problems.

The amount of data that can be put into Monday.com is part of the reason I like it so much. I am able to put all information, references, and assignments in one place.

I have not had any experience with technical support to date.

Positive

I worked with Trello for personal use until I was introduced to Monday.com by my employer.

I was added as a team member user and not involved in the setup.

My manager implemented the solution.

I don't handle the finances; I can't answer what the ROI might be.

I'm not involved in the purchasing or pricing; Monday.com was selected by my supervisor.

I did not evaluate other options.

I love Monday.com and would continue to use it personally if my employer switched to something else.

We use the solution for organization and communication in our construction company - including file organization and storage. It is very convenient to be able to leave reminders or updates about each job in their own file. That way, we can come to one central location for each job.

It is also very vital to be able to update field workers quickly as new updates from homeowners come in. With Monday, we have been able to eliminate so many construction meetings as all the information we would previously need is found in the client's file on the system. 

We are more streamlined, we have better communication without having to talk directly to each other, and it's made the online file system and photo uploading easier. We can see progress and hold our subs accountable as well as protect our company. 

Updates from clients or the office happen immediately and each team member is notified of the information that is important to their job title. The integration and automation like sending emails to clients at certain phases have vastly reduced the number of communication complaints we get from homeowners. They are kept in the loop when phases are listed as completed. 

The online file/commenting system for each job is great. We can all see everything going on without scheduling a two-hour meeting. 

Auto emails to clients have streamlined communication with external emails so we can keep people informed without manually adding any hours or tasks to our day-to-day list. 

It keeps things moving without actually doing additional work. The time savings alone is worth every penny and man-hour it took settings up the business profile. 

It took us a few weeks to fully integrate, however, it has been so worth it. 

There are minor bugs that delete information or don’t autosave information placed. It doesn’t happen often, however, when it does, it is inconvenient. 

In a few instances, the dates and times of appointments were changed - which obviously caused problems. The amount of times this has happened is so few and far between like any other system that we can easily see the benefit despite the few bugs we encountered. 

What I do appreciate is Monday's quickness to respond to issues whenever I have submitted them. Any software we’ve used has had its issues. None have been as much of a "package” as Monday - so we will deal with the bugs. 

I've used the solution for one year.

It’s a stable product.

I'm sure scalability could get better, however, it’s already very great. The capacity of memory is already very substantial for businesses of all sizes. For our midsized company that uploads multiple files a day I don't see scalability as a problem as of right now. 

We used Save File. We switched as it didn’t do anything but electronically store files.

The setup is straightforward for technically inclined people.

We did the setup in-house. 

We've saved hours worth of meetings/emails.

I'd advise new users to get the setup over with like ripping off a bandaid. It takes a lot of time, however, once it’s all up and running it’s amazing. 

We evaluated BuilderTrend. 

We'd like to see track appointment dates specifically in more than one area to ensure none or missed. 

We primarily make use of this solution to manage projects and collaborations between various departments.

We build various embedded Linux SBCs running a custom kernel and this as you may or may not know requires many developers to be involved, Monday.com has made project tracking and collaborating substantially easier with developers who are now largely working from home.

Feedback can be given easily along with some great record keeping. It has become the center of our organization's project management.

Overall we have noticed the following:

1 - It's easy to outline a project.

2 - It's easy to set up deadlines with reminders on various projects.

3 - Collaboration between developers, support staff and admin staff has become easier.

4 - Management of expectations with stakeholders becomes easy as you no longer need to hassle someone for an update. Monday.com sends you updates as they take place so it makes a PM's job a bit easier.

5 - It is easy to put a recurring project into a template/checklist making deployment substantially quicker.

The mobile application is an absolute breeze to work with. My team is able to provide updates on a whim even when remote. 

Being able to mass update items is a great feature to have, the UI has been well thought out and is intuitive to make use of, we found very little difficulty migrating from our previous platform to Monday.com as the learning curve was not steep and all our users were happy.

Being able to assign responsibility to a user for a task makes collaboration easy and clears up any potential misunderstandings, if there is anything that is unclear the user can then simply comment on the task and ask for clarity/assistance.

I would love to see better integration with Google Suite. It would be nice to be able to update/delete/move tasks/items from within a Google Chat window.

Built-in metrics regarding the performance of a specific user or project would be great so that we are able to accurately predict future delays or pitfalls.

I would love a Linux Ubuntu app for Monday.com and not just have it browser-based. It would be beneficial in our environment if I could tie Monday.com updates in with my Git push/pulls commentary. 

We have been making use of Monday.com for about a year now.

It's based in the cloud and we have not experienced any downtime whatsoever. 

This solution has scaled tremendously within our organization and is now a focal point of our project planning, deployment, and implementation. 

I haven't had any need to engage with the support team and the sign on process was as easy as can be.

Positive

We made use of a free solution by another vendor which was unfortunately clunky to use. It filled the immediate need but had many limitations that were difficult to overcome.

The setup is absolutely straightforward and quite easy to migrate from another vendor since you can copy and paste like-for-like.

We did the setup all in-house.

I am unable to comment on this as I do not handle the billing side of things. 

You absolutely get bang for your buck with Monday.com. Whatever package you select, pay it and enjoy it. We have had almost no issues since inception other than a few user errors.

We explored the option of developing an in-house solution and Jira, however, after demo-ing Monday.com we went ahead.

Much like with anything new in life, approach it with an open mind and try not to outright compare it with your current solution.