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Abdallah Mourad - PeerSpot reviewer
Senior Business Intelligence at IBM
Real User
Top 20
Offers a great price, has helpful notifications, and offers a very user-friendly interface
Pros and Cons
  • "Monday.com colors are friendly to the eye."
  • "If we could add a new feature to draw the plan as a chart and note priority via color, that would be great."

What is our primary use case?

The primary use case for the solution is to plan our projects and to put pipelines in place for all the project participants to make sure that everyone is within the plan and making great contributions to the project. 

We start our plan using the Agile approach to set our goals and tasks with the plan that already includes some phases and steps to make sure that the goal is achieved successfully and within the planned timeline.

The user interface of Monday.com is very friendly and easy to use. It's simple to assign tasks to my colleagues.

How has it helped my organization?

Monday.com improves our work within the organization by automating our work and making it friendly and easy to use in order to achieve our goals.

We have integration with third-party applications and can send notifications through email to the participants - making the application very interactive and keeping the project members up to date with the latest on the project and the plan.

Monday.com saves time by automating the work through the pipelines. The features are drag and drop. You can see the status for each task easily.

What is most valuable?

The most valuable features that I loved with Monday.com are:

  • Notifications
  • Task status and project status
  • Monday.com colors are friendly to the eye
  • I can task assign to my colleagues
  • The screen size works with others and there is easy sharing of images and documents
  • Automation and set up of automation is done in seconds and leaves your routine tasks in the dust
  • Integration with other applications such as MS Outlook.com, MS Excel, Slack, Google Drive, LinkedIn.com, Dropbox, and One Drive is great
  • Monday workdocs for workflows are helpful

What needs improvement?

There is nothing to dislike about Monday.com. 

There are some new features they need to improve within the application. For example, it would be awesome if we had some themes for each project and for each user.

If we could add a new feature to draw the plan as a chart and note priority via color, that would be great.

It would be nice to make a plan according to the historical data that Monday.com has already stored that's related to the user and the company.

Buyer's Guide
monday.com
April 2025
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,686 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for more than two years.

What do I think about the stability of the solution?

The stability is awesome.

What do I think about the scalability of the solution?

The scalability is fantastic.

How are customer service and support?

Technical support is professional.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I didn't use a different solution previously.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We did the setup through a vendor team.

What was our ROI?

We saw an ROI within three months.

What's my experience with pricing, setup cost, and licensing?

Monday.com is the best solution with a great price.

Which other solutions did I evaluate?

I didn't evaluate other options previously.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1909125 - PeerSpot reviewer
Owner at Rendoo.studio
User
Great categorization, provides clear overviews, and integrates into other solutions
Pros and Cons
  • "We have project overviews to keep track of each client and project and I can also see what the other managers are doing."
  • "Monday could be improved if it could be linked with Google Calendar."

What is our primary use case?

I own a 3D design studio in Belgium and work with several clients in Belgium and the Netherlands. My team consists of 12 3D artists and three project managers. 

We work on up to 30 projects at the same time which means keeping track of each and every project can be difficult and get very messy sometimes. That's why we use a tool like Monday to keep a good overview of each project and in which phase each project is. 

We track the next deadline, the amount of previews that our client has already gotten, extra notes, etc. Basically, it helps us to be organized and never have a project fall out of sight.

How has it helped my organization?

Monday has given us a clear overview of all our projects as well as all our tasks.

We write down to-do lists for the other managers so they know what's a high priority and a less high priority. We can also see which task has been done which is super handy.

We have project overviews to keep track of each client and project and I can also see what the other managers are doing. Is the project ready or still in review. Now I can just look on Monday and see what is going on internally. We save a lot of time with this.

We also have integrated Monday into many other systems like Airtable and Stacker and built a whole system around it to make our lives so much easier.

What is most valuable?

The most valuable feature of Monday is that we have a clear overview of what is actually going on in our company.

I can see in which phase a project is and what the next deadline is as well as if the project is on hold or almost done. 

Each project is categorized between the different 3D renders that get ordered and we can keep track of each individual render step-by-step. 

When I am away my other colleagues can check the Monday board and find the status of each project that I have been working on. The note option makes it very convenient to leave little remarks for my colleagues as well.

What needs improvement?

Monday could be improved if it could be linked with Google Calendar. This way, I can add deadlines directly on Monday for my whole 3D team and they can automatically see it in their Google calendars or the general calendar when their next deadline is going to be and for which project. Now we fill it in separately and it could save us a bit of time.

We also use Clockify to track the time spent on each render. Maybe it would be handy to have some type of clock or icon that shows how much time is left within the budget that the specific project got sold for.

For how long have I used the solution?

I've used the solution for 1.5 years.

What do I think about the stability of the solution?

So far, we had not had any incidents with Monday.

What do I think about the scalability of the solution?

We have an automation in place that allows us to easily duplicate setups.

A standard workflow is pre-made and it saves us a lot of time when starting up a new project.

We set up our project in Airtable and all the data gets processed on Monday automatically.

How are customer service and support?

Customer service replies fast and has helped me many times.

I can't say anything bad about it.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use another solution.

How was the initial setup?

Standard templates were not suitable for our company after a while.

We, therefore, built a whole automated system with a professional which is quite complex to do ourselves.

What about the implementation team?

We did not have any outside help. 

What was our ROI?

There is no way of directly measuring an ROI, however, it's my understanding it saves us a couple hours per week.

What's my experience with pricing, setup cost, and licensing?

Monday can get expensive if you want to add a lot of members to it. Only members can change things on the board. Click-up is free, however, Monday is just much easier to work with so that's why we went with Monday.

Which other solutions did I evaluate?

We also looked into TrelloAsana, and Click-up.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
monday.com
April 2025
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,686 professionals have used our research since 2012.
reviewer1848378 - PeerSpot reviewer
Works at Mediacom Communications Corporation
Real User
Great automation, good filters, and helpful sub-items
Pros and Cons
  • "Being able to add comments to line items makes it easier to provide updates on tasks and flag if there are delays or issues in completing something."
  • "Being able to create 'sub-teams' so people in these teams can be assigned to tasks in one go and receive updates on the progress of tasks would be useful."

What is our primary use case?

We use the product for managing tasks within our paid search team. We work across multiple clients and channels. Monday allows us to track the team's progress in one place. 

One of the main tasks we use Monday for is preparing for new quarters and making sure everything is set up for campaigns to go live when planned. 

It also helps us keep track of optimizations we make throughout the quarter. At the end of the quarter, we can then download the board with the complete list of tasks and build a timeline of when different actions were taken and how these impacted our campaigns' performance.

We also use it to track the training and onboarding of new team members as well as annual leave so that we can make sure we have enough team members during peak times when the workload is highest.

How has it helped my organization?

The product makes it much easier to manage and organize workload within the team since you can easily see what tasks are assigned to who, and how long these are expected to take. In turn, this means we are able to meet deadlines and keep to clients' expectations in terms of timelines for different deliverables.

It also allows members of the team to take ownership of their tasks, whilst keeping everyone in the loop of what is going on within each project/campaign.  It makes it very easy to collaborate and share ideas.

What is most valuable?

The automation feature makes it really easy to replicate recurring tasks that we carry out each quarter and makes boards much easier to maintain.

Filters for different team members make it easy to see what you have to do on a weekly or monthly basis and stay on top of tasks.

Being able to add comments to line items makes it easier to provide updates on tasks and flag if there are delays or issues in completing something.

The sub-items feature makes it easy to delegate sub-tasks to different members of the team for longer-term, bigger projects.

What needs improvement?

Being able to create 'sub-teams' so people in these teams can be assigned to tasks in one go and receive updates on the progress of tasks would be useful.

They need to improve the timeline view. This would be really useful to us if there was more detail in this view, particularly for longer-term planning, to figure out where we have extra capacity throughout a quarter to do additional optimizations for our campaigns. It would also be good if it was possible to get a view of this across boards to get an idea of the overall workload.

For how long have I used the solution?

I've used the solution for two years.

What do I think about the stability of the solution?

We have not had any issues.

What do I think about the scalability of the solution?

This solution works well for teams of three to ten however, not much higher than that.

How are customer service and support?

I have never needed to contact customer support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have previously used Trello, however, not in my current role at my current company.

How was the initial setup?

I was not involved in the initial setup.

What about the implementation team?

I was not involved in the initial setup.

What was our ROI?

I don't know what our ROI is.

What's my experience with pricing, setup cost, and licensing?

I'm not aware of what the pricing is.

Which other solutions did I evaluate?

I was not involved in choosing the service.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1851099 - PeerSpot reviewer
Rigging Supervisor, CEO at Lets Rig IT
User
Quick to learn, easy to use, and offers good search functionality
Pros and Cons
  • "It is easy to use and our processes are much better organized and reviewed."
  • "Expanding the analysis to contain all boards in a specific folder without having to add them manually would be ideal."

What is our primary use case?

The product is used for production management in 3D animation - rigging. It's used for sharing news from the industry. We have production coordinators, riggers, and often modelers and texture artists on board. We are considering including clients too. 

It is useful to follow our deadlines and team allocation and to communicate quickly. 

Over the last three years, we did not consider any other solution since the price and value simply fit. Monday.com also offers interesting options to upgrade and use external tools. We also plan to connect it with our e-shop and add more automation.

How has it helped my organization?

It's been a game-changer. It is easy to use and our processes are much better organized and reviewed. 

Everyone is immediately informed about updates either via a web browser or a mobile app. We like the tag person/everyone on board/everyone on item options. 

It saves us tons of emails and clutter and lost communication. All information can be searched and found quickly - the Search option is great. 

Inviting and adding new members is easy, and we also like Guest mode for short term often external artists. 

Also, Monday.com is always quick to learn and offers intuitive UI.

What is most valuable?

We really appreciate task assignment features with deadlines and also project boards which are easy to manage. 

The visibility into who has seen the post and how (browser, app) is great. For admins, there is a very easy UI to manage the account and users. We have great search functionality based on filters (Active, Member, Guest etc.). How it affects the account cost is great for cost control. 

We also like Subtasks which keep everything more contained and tidy. 

A great feature is the ability to connect external apps. This greatly expands the spectrum of integration of Monday.com within specific uses.

What needs improvement?

We'd like an optional project header image. This would help us to get oriented on what the project is about. The image can say much more than words very fast. 

Expanding the analysis to contain all boards in a specific folder without having to add them manually would be ideal. 

The same analysis but for all Members, optionally guests, to see their activity, capacity, performance meeting deadlines or their cost-effectiveness (Time / Cost) would be great. This would help us to evaluate team and company performance and make better management decisions. 

We would welcome support for Quicktime video formats being able to play in the Posts (pulses).

For how long have I used the solution?

I've used the solution for three years.

What do I think about the stability of the solution?

We always can access the data from boards. There have only been a couple of times when Monday.com was down. Overall, it's reliable and stable.

MORE INFO (added 6th may 2022):
We could not access Monday.com server - but this happened maybe 3 times during 3 years. Maybe some maintance.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and support?

Support is great. It is fast and very friendly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used TeamGantt in 2018. It was not so intuitive and did not offer so many features. Monday.com seemed much more fun to use and easy to get started. I saw a youtube ad for Monday.com that looked fun and it was easy to test it. It matched my idea of what team management should look like, so we switched and used it until now.

How was the initial setup?

The initial setup is very easy and intuitive.

What about the implementation team?

We installed and learned Monday.com ourselves; there are many tutorials online.

What was our ROI?

We've seen 100% ROI.

What's my experience with pricing, setup cost, and licensing?

I'd advise new users to start with a basic license and see if that's enough or some features would be worth updgrading. It is really cool how Monday.com shows more possibilities in upgraded versions.

Which other solutions did I evaluate?

We thought about Trello and Asana, however, I first tried Monday.com due to all of the commercials running on youtube.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1850880 - PeerSpot reviewer
Digital Marketing Specialist at Nonin Medical, Inc.
User
Great dashboards, helpful integrations, and helps streamline documentation
Pros and Cons
  • "Our team uses the platform for many different functions, and the ability to have multiple Kanban boards that are integrated into various other platforms our team uses has helped us become more efficient in our content creation strategies."
  • "It would be helpful to have a direct comparison table/spreadsheet for Monday.com versus Asana and the many other project management software platforms."

What is our primary use case?

Monday.com helps us streamline our documentation and asset creation process. We also have integrations in our social media environment to assist with the content scheduling and cross-functional communication between the marketing and sales departments. 

Monday has helped us track our open projects, and complete projects more efficiently for our marketing and sales teams, it also provides visibility into the work we are doing and the cycle time from when a project is opened to when it is marked as completed. 

We also use Monday in our weekly team meetings to discuss our upcoming focus areas for the week and prioritize the work we will be doing. 

How has it helped my organization?

Our sales team felt 'out of the loop' when it came to upcoming social media posts and newly published sales collateral. Thanks to Monday.com's many integrations, we were able to establish a new channel within Microsoft Teams and Slack where the sales team can go to preview upcoming sales and marketing content, thus streamlining our communication process between the marketing, communications, and sales departments. 

It also provides visibility for our leadership team as to how much time we spend responding to cross-functional requests versus marketing communications projects/pieces. 

What is most valuable?

Our team uses the platform for many different functions, and the ability to have multiple Kanban boards that are integrated into various other platforms our team uses has helped us become more efficient in our content creation strategies. 

We also use dashboards to track how our projects are progressing and view how many open requests we have to complete. 

As I have mentioned before, the integrations between Monday.com and various other software platforms have allowed us to streamline our communications and content creation processes, thus reducing the amount of time our team spends dedicated to these various tasks.

What needs improvement?

It would be helpful to have a direct comparison table/spreadsheet for Monday.com versus Asana and the many other project management software platforms. Our department recognizes that Monday.com is the right tool for us to use given our team size and use case, however, our IT department has been pushing us to consolidate software platforms and the use case for Monday.com has been brought into question since they are most familiar with Asana

It would also be helpful to have a social media connection between the Monday.com platform and the various social channels (i.e. Facebook, Twitter, LinkedIn, YouTube, etc.). It would eliminate our need to use Monday.com and a social media management tool when publishing social content. 

For how long have I used the solution?

Our department has been using monday.com since 2018. 

What do I think about the stability of the solution?

It is highly stable and we have never had any technical issues.

What do I think about the scalability of the solution?

Monday is a highly scalable solution. It has helped us when we were at our peak business and as a growing organization, it also helped us when business was slow and we had to reduce our workforce. 

How are customer service and support?

We have never had any technical support issues, however, the customer support team was very responsive when we were looking to add more user seats. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was extremely straightforward as there are many board templates to help new users get started with the platform.

What about the implementation team?

We implemented the product using only our in-house marketing communications and IT teams. 

What was our ROI?

ROI isn't something we track since the pricing is so reasonable.

What's my experience with pricing, setup cost, and licensing?

There is a large variety of pricing and plans to help meet the needs of any organization. 

Which other solutions did I evaluate?

Our information technology department has pushed us to use Asana, however, with our large archive of past projects and open requests, it is more efficient for us to continue using the Monday platform.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Executive Officer at ini.agency
User
Great mirror column and guest access with great flexibility
Pros and Cons
  • "Guest access for the client significantly increases their loyalty and understanding of the value of what we do for them."
  • "The solution could improve messenger-based communication with clients in CRM."

What is our primary use case?

We primarily use the solution in our digital marketing agency. We provide services in design, video production, advertising, and web development. Also, our team is often trying to launch our own projects. 

On Monday, we manage our human resources, our equipment as cameras and lamps, distribute the workload, and plan tasks. In addition, we have automated our financial statements, and keep records of sales, contracts, and communication with customers.

I really do not know of any process in our business that does not go through Monday, except that we sometimes communicate in Telegram.

How has it helped my organization?

Now all our processes are in one tool. This saves the team time and energy.

Before that, we tried different systems, including industry solutions, however, they did not bring so much pleasure to the work. They were enough for a couple of months, after which they turned into a garbage dump.

Monday is so flexible that even we are not as flexible as it is. Any idea and change in the organization are implemented in a couple of hours. It helps a lot to try more, make more mistakes, and come to the right decisions faster.

What is most valuable?

The most valuable aspects include:

1) The mirror column which turns Monday into a serious interactive database that can cover all our processes. We have linked all aspects of the business together and there is no more duplication of data in the tables. This is difficult to do if you have never designed a database. In our case, we immediately realized that the mirror column allows you to make boards and powerful systems.

2) Guest access for the client significantly increases their loyalty and understanding of the value of what we do for them.

What needs improvement?

The solution could improve: 

  • Messenger-based communication with clients in CRM
  • Telegram integrations and notifications
  • Diagrams that better understand the timeline column (as Workload does). I really need an option to distribute the values from the "number" or "formula" column by all the days that the timeline column covers
  • Date-based diagram view (as workload or timeline view, with the diagrams)
  • Item group as a Kanban separator - not only a status column
  • Automation of timezone settings
  • More options for board-view sharing by links

For how long have I used the solution?

I've used the solution for two years.

What do I think about the stability of the solution?

Just once we had problems with the connection. However, they are progressing in that field.

How are customer service and support?

The solution is very helpful. The product is so intuitive that we very rarely need support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did use other solutions, including:

  • Trello which was too hard to build relations between boards
  • Notion which had an interface that was too simple and low-power
  • Team Gantt which made it hard to share files
  • Google Sheet which was hard to keep 
  • ClickUp which was too hard to build relations between boards

How was the initial setup?

At first, we didn't understand the full depth of the product. After a while, we realized that everything is possible and more.

What about the implementation team?

I did the initial setup by myself.

What was our ROI?

For us, Monday is an inseparable part of our business.

What's my experience with pricing, setup cost, and licensing?

I'd advise people to use the pro version only. It's pointless to buy the others.

Which other solutions did I evaluate?

We evaluated ClickUp.

What other advice do I have?

New users should find a person who understands database design. It will help you use the capabilities of Monday 300% more.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1843143 - PeerSpot reviewer
Works at LAW OFFICES OF ROXANA V. MURO
User
Great automation and date tracking with easy assignment capabilities
Pros and Cons
  • "The ability to track dates and times we need cases to be completed has been of great use to my firm."
  • "Having more integrations for different specialties that use Monday would be great."

What is our primary use case?

My office is a boutique immigration firm. We use Monday to keep track of our active cases from beginning to end. 

It helps us organize our different departments and keep track of who had what case and how they are working on it. We use Monday to provide guidance on different cases from beginning to end. We also use Monday for administrative tasks and projects. We are able to organize our different departments and sort out important cases on Monday. The automation helps everything run smoothly. 

How has it helped my organization?

Monday has greatly improved the accountability everyone in my firm has regarding cases. Case managers are able to quickly assign cases and we can keep track of the entire process on Monday. 

We are able to see all the active cases we have on a day-to-day basis and quickly assign them if they are unassigned. We have been able to organize each department thoroughly and separate them as necessary. We also have used Monday to aid in administrative tasks throughout both offices. It aids in our office-to-office communication as well. 

What is most valuable?

We thoroughly enjoyed the automation to help us see where our cases are going next. The entire visual aspect of Monday is also a great resource for our firm as it makes it easy for us to point out certain things and for our management meetings to go smoothly. 

The ability to track dates and times we need cases to be completed has been of great use to my firm. Our attorneys are able to monitor and track our cases with ease every day as they please. It has greatly improved how we track out cases and hit our deadlines. 

What needs improvement?

Having more integrations for different specialties that use Monday would be great. Monday is awesome as it is, however, expanding would also be helpful. 

Monday should have people reach out to different heads of businesses in different sectors to see how they use Monday and create more templates and maybe even videos on how they use it so there are more ways for people who are just starting out to find more examples to see how to tailor Monday to their needs. 

I met up with a specific immigration attorney who helps immigration firms organize and pull their business to more paperless solutions she introduced us to Monday and showed us how she uses it and we tailored it for our needs. 

For how long have I used the solution?

My office has been using Monday.com for over two years.

Which solution did I use previously and why did I switch?

We only used paper to "assign"/give assignments and Excel to track our cases. It was hard to keep track of who had each case and how they were doing with the assignments. The papers would also get lost in files or paper stacks, so a lot of assignments were falling through the cracks. It was hard to maintain and the switch to Monday was excellent for our case tracking. On Monday, we are able to notify those who are newly assigned to a case and track their work as well. All of our case tracking and assignments are easily visible to everyone in the firm so that nothing falls through the cracks if it is put on Monday. 

What's my experience with pricing, setup cost, and licensing?

Having someone from Monday work with you on your needs for Monday is a great way to get started. It helps you see the price you should go for. 

Which other solutions did I evaluate?

We met with an immigration attorney who works with organizing businesses. She said Monday was the best one so we stuck wiith it. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
User
Versatile and intuitive with great time tracking and mention features
Pros and Cons
  • "I love the time-tracking feature."
  • "The workload widget should work with the time-tracking column for more accuracy in managing team resources."

What is our primary use case?

I use Monday.com as a CRM and a project management tool for my business and my client's business. I've been using Monday.com to create my own to-do lists, manage the performance of my investments, and as a journal of sorts.

When I take a call or a meeting, I can use the time-tracking feature to log the duration. Then I write an update to remind myself of the meeting details. I can highlight any action items for myself and quickly recall what was discussed at a later time. I can house countless meetings and notes under one line item ("communication") and keep things super organized. Even if I can't remember all of the details and deliverables from meetings and calls, I know where to look!

How has it helped my organization?

Monday.com has so much versatility I almost can't think of anything that it doesn't have a use case for. This has allowed me to house business and personal information in one single place, which has automatically improved my organization. 

The reason I feel so comfortable with Monday.com for personal use as well is due to how seamless and intuitive the app experience is. Knowing I can access all of my data from my phone really helps me stay organized. 

For me, it's the little details that just make like easier. Things like dialing a phone number or sending an email with a click of a button on both my computer and my phone. There's no need to right-click or press and hold to copy and paste. You can do it in just a click! I love that. 

What is most valuable?

I love the time-tracking feature. It allows me to see where my time and energy are going, line item-by-line item. When it's time to reflect and make adjustments, I can be definitive and decisive. I wish the time-tracking column integrated with the workload widget so I can manage my team based on the actual time they've worked rather than estimated time [they will work].

I love that we can mention anyone on our team and everyone on our team from anywhere within the product. If this feature wasn't available, we'd have to all work from the same board to communicate. I'm becoming overwhelmed just thinking about it. I'm glad we have this feature.

What needs improvement?

The workload widget should work with the time-tracking column for more accuracy in managing team resources. This would allow us to take preemptive measures against team member burnout by seeing who is putting in a vast amount of hours at a glance. Conversely, we would also be able to see who isn't working very much, at a glance. We could check in and see if they need additional direction, resources, or support.

It would be phenomenal if Monday.com could support voice notes like What's App and Instagram do. This would take team communication up a notch for sure.

For how long have I used the solution?

I've used the solution for about four years now.

What do I think about the stability of the solution?

This is a stable solution and they are here to stay.

What do I think about the scalability of the solution?

The sky is the limit when it comes to scaling.

How are customer service and support?

Customer service and support are always a pleasure to interact with as they don't give out generic responses and replies. They want to understand your specific use case and help you troubleshoot based on your vision. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Most people were recommending Asana and Trello, however, during my research I found Monday.com and trusted my instincts and went with them. I've never used another solution.

How was the initial setup?

The initial setup is not complex at all. 

What was our ROI?

I've seen a 10X ROI.

What's my experience with pricing, setup cost, and licensing?

I'd advise new users to understand the various user types that Monday.com offers so you can choose the price, plan and seats that really fit your needs.

Which other solutions did I evaluate?

I watched product overview videos for Asana, Trello, and Basecamp during my evaluation research.

What other advice do I have?

Monday.com has great webinars and free trainings. Check them out! You'll get inspired with other ways to use the product. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.