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Rapid7 InsightIDR vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rapid7 InsightIDR
Ranking in Security Information and Event Management (SIEM)
14th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (25th), Threat Deception Platforms (5th), Extended Detection and Response (XDR) (16th)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
24th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Incident Response (6th)
 

Mindshare comparison

As of July 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Rapid7 InsightIDR is 2.6%, down from 2.6% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Asim Naeem - PeerSpot reviewer
Providing comprehensive insight into alerts while working towards AI enhancement
I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The biggest reason why we chose Rapid7 was to gain value in a really quick time. Its deployment doesn't take months. It just takes a few days."
"The solution is very scalable in terms of the licensing model."
"I rate Rapid7 nine out of 10 for affordability"
"I like that it's a cloud-based solution."
"I definitely recommend Rapid7 InsightIDR."
"The solution is easy to use, and the interface is intuitive."
"I like the tool's user analysis feature."
"If you were on other solutions, you would notice that they use agents from third-party, from open-source, from a native OS, or from other tools. Here, however, it is an agent from Rapid7 itself. This adds to the solution's overall capabilities."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."
"We are able to block some advanced malware and other things."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"As far as its core functionality goes, it’s spot-on."
 

Cons

"Sometimes, it is hard to get the right queries to use. Currently, the tool lacks a pre-made set of queries."
"Inability to get access to compliance reports within the solution."
"I would like to see more development in InsightIDR towards building their SIEM solution and converting it to XDR."
"Currently, it lacks the functionalities provided by Rapid7's User Behavior Analytics (UBA)."
"The integration capabilities of the solution have certain shortcomings where improvements are required."
"The interface for doing investigation needs to be enhanced with minor improvements that would make it more useful."
"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment."
"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"There is room for improvement in the integration capabilities of third-party tools."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"Integrations could be improved, and the dashboard could be a little better."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."
 

Pricing and Cost Advice

"It is more reasonably priced than other vendors."
"​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."
"Rapid7 InsightIDR charges us based on the endpoints we connect to."
"The solution has a mid-range price point in the market"
"Rapid7 InsightIDR is priced very well and is cost-effective."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."
"It could be cheaper, but that applies to every product."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"I rate Trellix Helix a five out of ten for pricing."
"FireEye Helix is a little expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
6%
Comms Service Provider
18%
Manufacturing Company
12%
Computer Software Company
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
What is your primary use case for FireEye Helix?
I am a presales manager for a cybersecurity company, and I use Trellix Helix to manage software for cybersecurity. I sell software to enterprise customers, and my main use case involves data protec...
 

Also Known As

InsightIDR
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Liberty Wines, Pioneer Telephone, Visier
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Rapid7 InsightIDR vs. Trellix Helix Connect and other solutions. Updated: June 2025.
861,390 professionals have used our research since 2012.