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Rapid7 InsightIDR vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rapid7 InsightIDR
Ranking in Security Information and Event Management (SIEM)
14th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (25th), Threat Deception Platforms (5th), Extended Detection and Response (XDR) (16th)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
24th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Incident Response (6th)
 

Mindshare comparison

As of July 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Rapid7 InsightIDR is 2.6%, down from 2.6% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Asim Naeem - PeerSpot reviewer
Providing comprehensive insight into alerts while working towards AI enhancement
I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The alerting to drive investigations and remediation has been its most valuable feature.​"
"Dashboards, including the main screen, provide much-needed information at a glance, without hours of coding and sifting through logs to find it. In case of an actual security incident, I have faith that insightIDR has retained all logs in a secure manner that prevents log tampering as well."
"The solution is very stable and works very well for what I need it to do."
"The platform offers unlimited storage and agent-based solutions."
"Enables the use of honey pots, honey users, and honey files to monitor for suspicious patterns."
"The incident case management is the most valuable feature. Even though there's always something I find I would like to add to that feature, the ability to quickly sort through all the logs, network and endpoint data, etc., and add it to an incident case as part of the investigation, is nice. Having it automatically timeline that additional data into the original incident timeline, and correlate it to other notable events and activities on the network, results in a huge improvement in our overall confidence that we've quickly traced down the right source of an issue."
"During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an application belongs to a known ransomware group. The system rates the threat, offering a clear detection ratio, such as 97 out of 100. It not only identifies threats but also illustrates the associated behaviors, helping us understand the potential risk to a particular endpoint."
"Very intuitive and easy to set up."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"We are able to block some advanced malware and other things."
"As far as its core functionality goes, it’s spot-on."
"The most valuable features include predefined use cases and threatening states."
 

Cons

"The main problem lies in the processes within the client's operating systems."
"I feel it would greatly benefit from more supported log sources."
"Inability to get access to compliance reports within the solution."
"The product allows us to make only 30 custom rules."
"The integration capabilities of the solution have certain shortcomings where improvements are required."
"The dashboard is an area that could be simplified."
"Lacks a mobile application."
"Tenable Nessus is easier to deal with. It's more efficient and accurate. InsightIDR is heavier than Tenable in terms of performance and scanning. Rapid7 would be much easier to use if it had a network connector like Tenable. Tenable's connector allows continuous monitoring over the B caps."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"Integrations could be improved, and the dashboard could be a little better."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"Trellix needs to address the price for the product to be more appealing to customers."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."
"There is room for improvement in the integration capabilities of third-party tools."
 

Pricing and Cost Advice

"Rapid7 InsightIDR charges us based on the endpoints we connect to."
"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."
"The pricing and licensing are competitive."
"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
"It is a reasonably priced solution."
"It is more reasonably priced than other vendors."
"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.​"
"Rapid7 InsightIDR's pricing is reasonable."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"It could be cheaper, but that applies to every product."
"FireEye Helix is a little expensive."
"I rate Trellix Helix a five out of ten for pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
6%
Comms Service Provider
18%
Manufacturing Company
12%
Computer Software Company
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
What is your primary use case for FireEye Helix?
I am a presales manager for a cybersecurity company, and I use Trellix Helix to manage software for cybersecurity. I sell software to enterprise customers, and my main use case involves data protec...
 

Also Known As

InsightIDR
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Liberty Wines, Pioneer Telephone, Visier
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Rapid7 InsightIDR vs. Trellix Helix Connect and other solutions. Updated: June 2025.
861,390 professionals have used our research since 2012.